Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
NetSuite System Analyst
Company: Cologix
Location: Denver, CO
Posted Dec 10, 2025
Cologix, a leading data center company based in Denver, offers competitive benefits and emphasizes exceptional customer service and ESG initiatives. The job posting highlights a NetSuite System Analyst role with opportunities for collaboration, process improvement, and career growth in a supportive environment.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating in a global, diverse team. It emphasizes remote-first work, customer focus, and career growth while requiring technical expertise in Go, Kubernetes, and distributed systems.
SDET Fullstack
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
This job description outlines a role as an SDET for the Salesforce LAND Project at IBM Consulting, emphasizing agile delivery, test automation, and professional development opportunities. It highlights required technical skills, tools like WebdriverIO and Git, and collaboration with cross-functional teams. The position focuses on innovation, quality assurance, and career growth within a global client base.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Dec 10, 2025
HubSpot is evolving into a platform to support customer teams, emphasizing growth and integration. They're hiring for Corporate Account Executives with competitive benefits and remote flexibility.
Associate Underwriter
Company: Ck Specialty Insurance Associates, Inc
Location: Remote
Posted Dec 10, 2025
CK Specialty Insurance Associates promotes growth, innovation, and career opportunities. The Associate Underwriter role offers training, benefits, and a dynamic work environment with potential for advancement.
System Services Representative - Oxmoor DC4
Company: IBM
Location: HUNTSVILLE, US
Posted Dec 11, 2025
The role emphasizes customer satisfaction through technical support, coordination of hardware/software support, and ensuring seamless operations. Required skills include problem-solving, communication, and adaptability, with a focus on IBM's innovative infrastructure.
Consultor SAP FI CLM (Cash & Liquidity Management)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description outlines a role focused on SAP HANA financial solutions, requiring expertise in configuration, financial processes, and collaboration with stakeholders. It highlights responsibilities like implementing systems, analyzing requirements, and ensuring project success within IBM's delivery centers.
Payment Operations Associate
Company: HitPay
Location: Remote
Posted Dec 10, 2025
This job posting describes a 1-year contract role for a Payment Operations Associate at HitPay, a payments infrastructure platform in APAC. Responsibilities include payment method onboarding, client coordination, transaction reconciliation, issue resolution, and process improvement. Qualifications require a finance/business degree or relevant experience, attention to detail, and strong communication skills. The role offers exposure to payments operations, growth opportunities, and a collaborative work environment.
Head of SLED (State, Local & Education)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job posting highlights a leadership role in IBM's SLED practice, emphasizing growth opportunities, collaboration with clients, and innovation in solving complex problems. The position involves strategic leadership, business development, and operational excellence, with a focus on public sector and higher education clients. IBM's acquisition of Hakkoda and remote work flexibility are also mentioned.
Implementation Specialist Health tech
Company: Adoreal
Location: Remote
Posted Dec 10, 2025
Adoreal seeks a tech-savvy Implementation Specialist with healthcare experience to manage clinic onboarding, data migration, and training. The role offers remote work, comprehensive benefits, and a collaborative culture focused on innovation and growth. The company emphasizes equity, flexibility, and a people-first approach while complying with legal standards.
Production Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
The role involves supporting ADMS Data Pipelines on AWS, monitoring incidents, collaborating with teams, and requiring skills in problem-solving and cloud environments.
Call Center Representative
Company: Lap of Love
Location: Remote
Posted Dec 10, 2025
This job posting seeks a Call Center Representative for Lap of Love, emphasizing compassionate end-of-life care for pets and their families. The role involves customer service, emotional support, and administrative tasks, with benefits including remote work, comprehensive insurance, and paid time off. However, it requires strict adherence to schedules, extensive training, and handling high call volumes.