Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Sr. Client Success Manager
Company: Finalsite
Location: USA
Posted Dec 10, 2025
Finalsite's job posting highlights their mission to transform K12 education through community engagement platforms. The Senior Client Success Manager role involves managing client relationships, driving adoption, and ensuring retention. The position offers fully remote work with a focus on client advocacy and market expertise. Finalsite emphasizes diversity and equal opportunity in hiring.
Enablement Manager
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
Apollo seeks a GTM Service Enablement Manager to lead training and coaching for global service teams, emphasizing leadership, operational excellence, and cross-functional collaboration to enhance customer experience and team performance.
Principal Data Scientist
Company: Gradient AI
Location: USA
Posted Dec 10, 2025
Gradient AI is seeking Principal Data Scientists to revolutionize insurance through AI-powered solutions, offering competitive compensation, flexible work arrangements, and opportunities to impact healthcare innovation. The role involves developing predictive models, collaborating with cross-functional teams, and leveraging extensive health data to enhance underwriting and patient care.
Senior Software Engineer - Claims Engine & Billing Platform
Company: Grow Therapy
Location: USA
Posted Dec 10, 2025
This job description highlights a Software Engineer role focused on developing scalable billing systems and revenue cycle solutions. The position emphasizes technical excellence, system reliability, and collaboration with cross-functional teams. Compensation details include competitive salary ranges for full-time and fully remote arrangements.
Senior Manager - Technical Revenue Accounting
Company: Twilio
Location: USA
Posted Dec 10, 2025
This job posting seeks a Senior Manager Technical Revenue Accounting at Twilio, requiring expertise in ASC 606 compliance, cross-functional collaboration, and leadership of complex accounting processes. The role involves managing revenue recognition policies, mentoring teams, and ensuring audit readiness. Qualifications include a bachelor's degree, 8+ years of technical accounting experience, and strong analytical skills. The position offers competitive pay, benefits, and remote work flexibility with potential for equity participation.
Design Engineer
Company: Vercel
Location: USA
Posted Dec 10, 2025
Vercel seeks a Senior/Staff Design Engineer to enhance user experiences and drive growth. The role offers competitive compensation, remote flexibility, and opportunities to innovate. The company emphasizes inclusivity and collaboration across teams.
Principal Security Engineer
Company: iHerb
Location: USA
Posted Dec 10, 2025
This job posting seeks a Principal Product Security Engineer to lead secure development lifecycle processes, design security frameworks, and mitigate threats. Requirements include technical expertise in security architecture, DevOps, and cloud technologies, with optional bonus qualifications in cloud security tools.
Major Account Executive
Company: GitLab
Location: EMEA,Europe,Germany
Posted Dec 10, 2025
This job description outlines a Major Account Executive role at GitLab, focusing on managing complex customer relationships, leading sales processes, and developing strategic account plans. The position requires consultative selling skills, cross-functional collaboration, and expertise in DevSecOps platforms. It emphasizes building long-term partnerships, driving product adoption, and working in an all-remote environment.
Senior Manager - Professional Services, Technical Program Management - AMER
Company: GitLab
Location: USA
Posted Dec 10, 2025
This job description highlights a senior role at GitLab focused on leading professional services technical program management, driving operational excellence, and shaping the future of DevSecOps delivery. The position emphasizes collaboration across teams, strategic alignment with business goals, and innovation in delivery frameworks.
Virtual Webmaster Intern
Company: Finalsite
Location: USA
Posted Dec 10, 2025
The text describes Finalsite's community relationship management platform for K12 schools, highlighting its global reach and remote work opportunities. It outlines a Virtual Webmaster Intern role with responsibilities like website maintenance, client collaboration, and technical support. The posting emphasizes remote work flexibility, required qualifications, and commitment to diversity and equal opportunity.
Director of Strategic Accounts - Acquisition
Company: Udacity
Location: USA
Posted Dec 10, 2025
This job description highlights a strategic sales role at Udacity, focusing on enterprise client acquisition and growth. It emphasizes experience in enterprise sales, consultative approaches, and a dynamic startup environment.
Firefox OS Integration: Windows Senior Software Engineer
Company: Mozilla
Location: Canada
Posted Dec 10, 2025
Mozilla, a nonprofit-backed tech company, has shaped the internet for 25 years by focusing on privacy, security, and open-source innovation. They seek contributors to enhance Firefox and other projects, emphasizing collaboration and diversity.