Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating on distributed systems. The role emphasizes remote-first teamwork, career growth, and compensation ranging from £100,000 to £121,000.
Strategic Partnership Director
Company: International Medical Group
Location: USA
Posted Dec 10, 2025
IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.
Policy and Reporting Analyst
Company: Evident Change
Location: USA
Posted Dec 10, 2025
This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.
Continuous Improvement Leader
Company: Fortive
Location: USA
Posted Dec 10, 2025
The text emphasizes driving continuous improvement, mentoring teams, promoting FBS culture, and collaborating with leaders to enhance business results through lean methodologies and cross-functional teamwork.
Senior Brand Designer
Company: garden3d
Location: Remote
Posted Dec 10, 2025
garden3d is hiring senior brand designers with expertise in branding and web activation. They emphasize transparency, ethical practices, and a collaborative culture, offering competitive rates and long-term projects.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting describes a remote software engineer role focusing on databases and observability platforms. It outlines responsibilities, requirements, and compensation details for positions in Spain, Germany, the UK, and Sweden. The role emphasizes collaboration, open-source contributions, and cloud technologies.
Technical Support Engineer
Company: Zafran.io
Location: USA
Posted Dec 10, 2025
This job description highlights a customer-centric Support Engineer role at Zafran, emphasizing problem-solving in a fast-paced SaaS environment. The position involves collaboration with product teams, documentation, and process optimization, with a focus on delivering high-quality support. Zafran's mission to address cybersecurity vulnerabilities and its growth as a leading company are also mentioned.
Paralegal - Intellectual Property
Company: Ralliant
Location: USA
Posted Dec 10, 2025
The text describes a job role involving IP portfolio management, coordination of trademark and patent processes, automation through AI tools, and collaboration with legal and engineering teams. It emphasizes organizational skills, technical proficiency with IP systems, and experience with legal operations workflows.
Analyst I - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 10, 2025
This job description outlines a Junior Data Scientist role at Liberty Mutual, focusing on building predictive models, data pipelines, and workforce planning solutions. The company emphasizes competitive compensation, inclusive culture, and professional growth opportunities, while detailing technical requirements and preferred skills for the position.
Human Factors Engineer I
Company: iRhythm
Location: USA
Posted Dec 10, 2025
iRhythm offers a Human Factors Engineer role with opportunities for career growth and impactful work in cardiac health tech. The position involves usability studies, cross-functional collaboration, and compliance with medical device regulations. The company emphasizes innovation, patient-centric design, and global health impact while highlighting competitive compensation and remote work flexibility.
Technical Lead (React+ Next.js) (remote)
Company: Andersen
Location: The United States of America
Posted Dec 10, 2025
This job posting highlights a Technical Lead role focused on advancing AI integration in engineering workflows. The position offers opportunities for career growth, remote work flexibility, and access to professional development resources. Key responsibilities include leading AI adoption, redefining SDLC processes, and mentoring teams. The company emphasizes innovation, collaboration with industry leaders, and a supportive work environment with perks like training, health insurance, and team activities.
Sr Mgr Product Strategy
Company: Insight
Location: USA
Posted Dec 10, 2025
This job posting highlights a senior product manager role focused on AI transformation at a Fortune 500 company with strong market presence and employee benefits. The position emphasizes strategic product vision, cross-functional collaboration, and career growth opportunities within a people-first organization.