Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Creative Support Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.
Director of Machine Learning - ML Datasets Engineering
Company: Runway
Location: North America,Europe
Posted Dec 10, 2025
This job description outlines a Director of Machine Learning role focusing on dataset engineering, data partnerships, and strategic initiatives. The position requires 8+ years of experience in machine learning and data management, with responsibilities including data strategy development, ecosystem analysis, and cost optimization. The salary range is specified as $400,000-$490,000 for U.S. candidates, with flexibility for experience levels.
Onboarding Specialist
Company: Hostaway
Location: Argentina,Costa Rica,Colombia,Mexico
Posted Dec 10, 2025
This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.
Product Marketing Manager
Company: Canonical
Location: EMEA
Posted Dec 10, 2025
Canonical, a leading open-source provider, seeks a Product Marketing Manager to drive GTM strategies globally. The role involves cross-functional collaboration, innovation, and remote work with competitive benefits.
Sr. Business Marketing Lead - Retail & CPG
Company: Reddit
Location: USA
Posted Dec 10, 2025
This job posting highlights a Senior Lead role in Audience Marketing at Reddit, emphasizing strategic leadership, data-driven storytelling, and cross-functional collaboration. The position requires 15+ years of B2B marketing experience and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Full Stack Developer
Company: Best Online Traffic School
Location: Remote
Posted Dec 10, 2025
The company, established in 2018, offers online education platforms with multiple courses. The role involves developing and maintaining course platforms, working with compliance requirements, and managing integrations. They use Laravel, AWS, and Stripe, with a focus on remote, async-first collaboration.
Senior Manager - Onboarding Architect
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
This job posting describes a Senior Manager Onboarding Architect role at Apolloio, focusing on overseeing mid-to-high value customer onboarding experiences. The position requires leadership in designing processes, cross-functional collaboration, and technical expertise in SaaS implementations. It outlines required qualifications, preferred experience, and compensation details including a base salary range of $140,000-$200,000 USD.
Senior Software Engineer - Neo4J
Company: Nearform
Location: India
Posted Dec 10, 2025
This job posting highlights a remote Senior Software Engineer role at Nearform with competitive benefits, flexible working arrangements, and opportunities for professional growth. The company emphasizes innovation, collaboration, and a supportive work environment.
Open Source Networking Software Engineer - ToR Switch / SmartNIC / DPU
Company: Canonical
Location: North America,Latin America,APAC
Posted Dec 10, 2025
Canonical seeks talented software engineers to develop open-source networking solutions, collaborate with global teams, and contribute to Ubuntu and Kubernetes. The role offers remote work, travel opportunities, and involvement in cutting-edge technologies.
Solutions Engineer
Company: Hightouch
Location: Europe
Posted Dec 10, 2025
The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.
Program Manager - Developer Community
Company: Twilio
Location: Ireland,UK
Posted Dec 10, 2025
This job posting seeks a Senior Program Manager to lead Twilio's developer community initiatives, focusing on scaling programs, cross-functional collaboration, and strategic alignment. The role requires experience in program management, stakeholder coordination, and data-driven decision-making. Twilio emphasizes diversity, remote work, and benefits like competitive pay and healthcare.
Technical Account Manager
Company: Hightouch
Location: North America
Posted Dec 10, 2025
This role involves managing Enterprise customers, ensuring platform adoption, and collaborating across teams. It requires technical expertise and offers competitive salaries up to $230k.