Positive Customer Experience Jobs

1,751,217 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

(Sr.) C++ Developer

Company: Zealogics.com

Location: Taiwan, Province of China

Posted Dec 09, 2025

This job posting seeks a C++ developer with expertise in Linux platform development, focusing on designing and maintaining efficient code, identifying performance issues, and collaborating on infrastructure layers. Required skills include mastery of C++11/17, STL, and experience with network communication or socket programming.

Pre-Authorization Medical Coder

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job posting outlines a coding position with a salary range of $400,000 to $660,000, offering comprehensive benefits and a supportive work environment. It emphasizes qualifications, certifications, and company values while detailing employment terms and diversity commitments.

Clinical Documentation Integrity (CDI) Specialist - 2nd Level Reviewer

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job description outlines a CDI Specialist role involving clinical documentation reviews, collaboration with healthcare teams, and compliance with coding standards. It lists qualifications, responsibilities, and benefits including competitive compensation and professional development opportunities.

Strategic Implementation Manager

Company: Canva

Location: Australia

Posted Dec 09, 2025

Canva seeks a product expert to drive customer success, offering equity, flexible leave, and a collaborative culture. The role involves enterprise onboarding, partnership with clients, and shaping implementation processes while emphasizing innovation and work-life balance.

Engineer - Mobile & Beyond - Audiobooks

Company: Spotify

Location: UK,Sweden,EMEA

Posted Dec 09, 2025

This job posting highlights Spotify's opportunity to join a fast-paced, innovative team working on audiobooks and audio streaming. The role emphasizes technical expertise, collaboration, and a playful work environment while showcasing the company's mission to revolutionize music and podcasting through creativity and inclusivity.

Sr. Regulatory Affairs Associate - CONSULTANT

Company: ClinChoice

Location: Mexico

Posted Dec 09, 2025

ClinChoice is seeking a Senior Regulatory Affairs Associate Consultant for a 12-month contract with potential extension. The role involves collaborating with clients on regulatory documentation, understanding global medical device regulations, and ensuring compliance with EU MDR and FDA standards. Requirements include a bachelor's degree, experience in regulatory affairs, and proficiency in English.

Market Research Lead

Company: OpenAI

Location: USA

Posted Dec 09, 2025

The text describes OpenAI's Marketing team mission to promote AI adoption and their role in driving awareness, engagement, and strategic research. It emphasizes the importance of responsible AI development, global impact, and collaboration across teams to achieve the company's mission.

Business Development Rep

Company: Allium

Location: Singapore

Posted Dec 09, 2025

Allium simplifies blockchain data challenges by standardizing and indexing it, similar to Bloomberg and Google. They serve analysts and engineers, emphasizing their mission to bridge blockchain and non-blockchain worlds.

Senior Sales Manager, Enterprise - Nonprofit Organizations

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

A Senior Sales Manager role in a nonprofit vertical seeks a dynamic leader to grow revenue, manage teams, and build relationships. Offers remote work, competitive salary, and comprehensive benefits.

Associate Software Implementation Project Manager

Company: Henry Schein One

Location: USA

Posted Dec 09, 2025

This job posting outlines a remote position involving project management for Henry Schein's practice management software, requiring experience with SaaS applications and regulatory compliance. It highlights competitive compensation, benefits like healthcare and retirement plans, and opportunities for growth. The role emphasizes customer service, teamwork, and professional development in a supportive work environment.

Technical Account Manager - Newspack

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 09, 2025

This job posting highlights a remote Technical Account Manager role at Automattic, emphasizing flexible careers, collaborative problem-solving, and a supportive work environment. It outlines responsibilities combining project management and publisher support, along with competitive benefits like open vacation policies, global travel, and professional development opportunities. The role emphasizes impact, growth, and a balance between autonomy and teamwork.

Financial Solutions Sales Specialist (FSS)

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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