Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Scientist - Generative AI
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on designing and implementing Generative AI solutions, emphasizing collaboration with clients, technical expertise in hybrid cloud and AI, and long-term career growth opportunities. The role requires experience in AI architecture, stakeholder management, and technical stacks like AWS, Azure, and WatsonX, while promoting innovation and impactful client outcomes.
Integration Java Developer
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Transition Manager
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This role involves leading global transition projects, collaborating with clients on hybrid cloud and AI initiatives, and managing complex transitions with strong communication and technical expertise.
Industry Consultant - Industrial Services
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in consulting for manufacturing clients, leveraging advanced technologies and collaboration. IBM offers career growth and innovation opportunities through its culture of supporting diverse expertise and global client engagement.
Product Owner with technical background (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 09, 2025
This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.
Talent Acquisiton Recruiter キャリア採用担当
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
This job posting highlights opportunities to shape IBM's future through talent acquisition, collaboration with global teams, and innovative recruitment approaches. The role requires Japanese and English proficiency, with responsibilities spanning candidate sourcing, hiring manager coordination, and strategic recruitment planning.
Senior Data Scientist-Artificial Intelligence
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on AI and healthcare innovation, emphasizing collaboration with global clients, developing AI models for healthcare applications, and working with cross-functional teams. It outlines required expertise in machine learning, data analysis, and cloud platforms, while offering flexibility to work from anywhere in the US.
Client Service Manager
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.
デザインアンドコンストラクション（D&C)・プログラムマネージャー
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.
SAP EAM Data Governance Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.
[IBM Japan:iX] UI/UX Designer・Design Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.