Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Database Administrator (NoSQL)
Company: IBM
Location: NO City, BR
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on Aurora PostgreSQL administration. It highlights the importance of long-term client relationships, technical expertise, and collaboration across industries. The role involves designing and deploying highly available and scalable Aurora PostgreSQL clusters, ensuring database security, and performing various administrative tasks.
SAP PP Team Leader
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and innovation in solving complex business problems. The role of an SAP PP Consultant is outlined, focusing on designing and developing client solutions, supporting SAP PP enhancements, and advocating for continuous improvement.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on an Application Developer role. The position involves translating system requirements into design and development of customized systems in an agile environment. The role requires experience with Java, Gitlab, JDBC, and other technologies, as well as good communication skills.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in implementing and managing Privileged Access Management solutions using CyberArk technology. The role requires designing, deploying, and enhancing PAM solutions, as well as providing security architecture and infrastructure setups. The candidate should have 8+ years of industry experience in Identity Management and Governance products, with a minimum of 5+ years of experience in implementing and managing Saviynt IGA solutions.
Intern – Associate Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes an Associate Consultant Intern role at IBM, where the intern will help clients transform their businesses by understanding their processes, goals, and objectives. The intern will work with leading technologies, develop process maps, translate requirements into analytical specifications, and define current and future operational scenarios. The role requires a high school diploma or bachelor's degree, technical expertise in areas like cloud migration, AI, and networks, and excellent communication skills.
Credit & Collection Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling OTC transactional tasks, maintaining client relationships, and meeting SLAs and OLAs. The preferred candidate should have a bachelor's degree in a relevant field, 2-4 years of experience in account receivable processes and BPO settings, and knowledge of finance concepts and accounting software.
Technical Producer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The Video and Motion Graphics Producer role involves creating high-quality video assets and motion graphics to support IBM's storytelling, demos, and thought leadership. The role requires strong proficiency in video editing, motion graphics animation, visual storytelling, and the ability to translate complex technical concepts into clear visual explanations.
Senior Managing Consultant SAP FI
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job posting is for a Finance Transformation Senior Managing Consultant role at IBM Consulting, focusing on SAP implementation services. The role involves leading project teams, providing thought leadership, and growing revenue. The ideal candidate should have deep expertise in SAP FICO, SAP S4 HANA Finance, and Central Finance, along with experience in leading projects and managing stakeholders.
SAP HR ABAP
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on strategic team leadership, partnership excellence, and optimizing resource utilization. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in SAP technologies.
UX Designer stagiaire Business & Stratégie – IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 05, 2025
The text is a job posting for a position at IBM Studios Paris, which is the accelerator for innovative projects of IBM France Consulting. The role involves creating clear and impactful experiences, collaborating with business and innovation consultants, and participating in various activities such as service design, user research, and business model transformation. The position requires a Master's degree, proficiency in Microsoft and Adobe software, and experience in service design and experience design.
Technicien(ne) en électronique industrielle
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
The job posting is for a maintenance technician position working on microelectronic equipment in a high-tech manufacturing environment. The role involves installation, maintenance, troubleshooting, and repair of complex electronic equipment. The company offers a safe work environment, benefits, retirement plan, and opportunities for professional development. The position requires a technical diploma and strong analytical and problem-solving skills.
Lead Enterprise Systems Analyst
Company: IBM
Location: No City, US
Posted Dec 05, 2025
The job posting describes a highly skilled Enterprise Applications TechnoFunctional Lead role at IBM Consulting. The position involves overseeing and supporting core business platforms like Oracle, Workday, and Dynatrace. Key responsibilities include platform technical expertise, techno-functional delivery, monitoring data and quality, and leadership and collaboration. The role requires a bachelor's degree, 10+ years of experience in enterprise application development and technical leadership, deep expertise in Oracle Applications, Workday, and related modules, and strong analytical and communication skills.