Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role of an Associate Software Developer at IBM involves working in a Client Innovation Center, collaborating with diverse teams, implementing predictive models, designing enterprise search applications, and building data integration programs. The position requires a Bachelor's degree, expertise in Azure Databricks, Python, SQL, and Azure DevOps, and strong communication skills.
Enterprise Intel and Crisis Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.
Oracle Cloud Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on supporting client engagements for Oracle Cloud Financials implementations. It highlights the required education, technical expertise, and experience needed for the role, including 10+ years of ERP implementation experience and knowledge of GASB Accounting and Reporting.
Senior Managing SAP Consultant - HANA FI FSCM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights IBM Consulting's focus on long-term client partnerships, innovation in hybrid cloud and AI solutions, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP systems, and professional growth through training and mentorship programs.
Red Hat Solutions Growth Leader
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The job posting describes a growth leader role combining technical and sales skills to lead IBM Technology IBM Consulting and Red Hat team members. The role involves working with clients to use Red Hat technology in their enterprise, integrated by IBM Consulting. The position requires strong experience in running technical go-to-market campaigns in application transformation and cloud infrastructure, as well as the ability to build relationships with CXOs and their teams.
Senior SAP SCM APO
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP APO Senior Consultant role. It highlights the importance of long-term client relationships, collaboration, and technical expertise in supply chain processes. The role involves working in Client Innovation Centers and Delivery Centers, driving innovation and adoption of new technology.
Senior Managing Consultant SAP Treasury
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description outlines a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, expertise in SAP systems and hybrid cloud/AI solutions, and opportunities for professional growth through diverse projects and skill development.
Apptio Strategy Advisor - IBM Germany (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.
Oracle DBA L2
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The job description outlines the responsibilities of an Oracle DBA L2, including monitoring database health, managing user access, handling backups and recovery, troubleshooting issues, and collaborating with teams. It also lists the required and preferred education and experience.
System Database Administrator: IDMS - Mainframe COBOL
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an IDMS Database Administrator. The role involves working with clients, assisting with modernization conversion projects, and resolving issues related to IDMS and COBOL. The position requires excellent understanding of IDMS, COBOL programming skills, and experience in database administration and performance tuning.
Mainframe System Administrator Apprentice
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM offers an apprenticeship program for aspiring mainframe system administrators. The program provides hands-on experience, training, and mentorship to develop skills in mainframe computing, system administration, and related technologies. Apprentices work collaboratively in teams, contribute to projects, and earn digital credentials upon completion.
Package Specialist-SAP Basis
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting's SAP BASIS Administration team, focusing on HANA implementations, migrations, and cloud integration. The position requires 6+ years of experience with SAP systems, collaboration with global teams, and expertise in Fiori setup and cloud platforms.