Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Business Transformation Consultant - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting, focusing on client collaboration, technology innovation, and project management. It highlights required skills and responsibilities, emphasizing strategic impact and technical expertise.
Package Consultant-SAP Ariba Contract
Company: IBM
Location: KARACHI, PK
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI solutions. It outlines the role and responsibilities, including identifying customer needs, preparing demonstrations, and becoming a thought leader in procurement. The required education is a bachelor's degree, with a master's degree preferred. Technical expertise includes knowledge of SAP's procurement solution suite, cloud computing platforms, Agile methodologies, and project management.
IBM Innovation Studio Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Japan is looking for an experienced studio leader to join their marketing communications and CSR team. The role involves developing and executing a studio strategy to drive brand awareness, generate leads, and achieve business goals. The ideal candidate should have a marketing degree, 5+ years of sales or consulting experience, and 5+ years of people management experience. Strong leadership, strategic planning, innovative thinking, and excellent communication skills are required.
QA/Test Developer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This text describes a QATest Developer intern role at IBM, emphasizing opportunities to innovate, collaborate on complex projects, and work with advanced technologies like cloud computing and APIs. It outlines responsibilities involving system design, development, and DevOps methodologies, along with required skills in programming languages and tools.
Genesys Consultant and Team Lead
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on delivery leadership, solution architecture, client management, requirements design, cross-functional team coordination, contact center platform expertise, and continuous improvement. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in contact center transformation programs and Genesys Cloud CX solutions.
2026 Intern: IBM Quantum Research Scientist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing technology. They focus on quantum computing research, including superconducting qubits, quantum control, error correction, algorithms, machine learning, and compilers. The company collaborates with Fortune 500 companies, academic institutions, and the open-source Qiskit community to advance quantum computing technology and make it broadly usable and accessible.
Consultant Senior Manager SAP WM/EWM IBM France H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting seeks a skilled Package Consultant to specialize in SAP HANA SCM WM and EWM. The role involves leading and managing implementations, providing technical guidance, collaborating with stakeholders, and staying updated with the latest advancements. A bachelor's degree, 10+ years of SAP experience, and expertise in SAP HANA, SCM WM, and EWM are required.
Application Developer-ReactJS
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise in frontend development, problem-solving skills, and requirements for JavaScript, ReactJS, and cloud technologies. It details educational qualifications and preferred experience in modern tools and frameworks.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment. It highlights the role of a developer in leading projects, working with senior resources, and contributing to solution design. The position requires technical expertise in Java Spring Boot, Rest API, and Microservices, as well as skills in writing clean, maintainable, and testable code, debugging issues, and participating in code reviews and knowledge-sharing sessions.
Application Developer-RDBMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of an Application Developer. It highlights the importance of teamwork, communication, and collaboration skills. The role involves translating system requirements into design and development, working in an agile environment, and collaborating with clients globally. The position requires a Bachelor's degree, strong knowledge of database design and development using PL/SQL, proficiency with Oracle databases, and experience in SQL tuning and optimization.
Data Scientist (m/w/d) mit guten Deutschkenntnissen
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. The position involves comprehensive feature development, stakeholder collaboration, and continuous learning. Required skills include expertise in programming languages and container-based solutions, with preferred experience in distributed systems and development lifecycle tools.