Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The Data Engineer will develop, maintain, evaluate, and test big data solutions using Spark Framework, Python or Scala, on Hadoop and Azure Cloud Data Platform. Responsibilities include building data pipelines, processing data with Spark, developing efficient software code, and working with Hadoop and Azure ecosystem components.
Supply Analyst - (LTB coordinator)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The position is part of the Supply Assurance Organization. The role involves reviewing and analyzing End Of Life notifications from suppliers and working with various teams to make decisions and complete tasks. A Bachelor's degree in Industrial Engineering, International Business, Business Administration or related fields is required, along with strong analytical skills and SAP knowledge.
SOC Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the responsibilities of a SOC Analyst, including analyzing SIEM alerts, conducting root cause analysis, collaborating with engineering teams, validating escalations, analyzing complex email cases, handling NextGen Endpoint Protection incidents, analyzing suspicious emails, and supporting continuous improvement of workflows. The role requires a solid understanding of cyber kill chain, MITRE ATT&CK, and incident response, as well as proficiency with SIEM, Splunk, EDR, CrowdStrike, and SOAR automation workflows.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and developing high-quality software. Required skills include Java, React, Redux, and experience with databases like SQL, NoSQL, Postgres, MongoDB, or Cassandra.
Senior Software Developer FileNet Content Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM FileNet Content Manager is an enterprise content management platform. The company is seeking an innovative, experienced software developer to build AI-infused features for their products. The role involves working in a dynamic, collaborative environment, mentoring junior developers, and contributing to the full software development lifecycle.
Senior Scrum Master – Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC promotes a supportive work environment with opportunities for career growth, training, and innovation. The role emphasizes collaboration, Agile methodologies, and delivering secure solutions for defense clients, while offering comprehensive benefits and professional development.
エンタープライズのお客様向けアカウントセールス（パートナー様連携）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise clients in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and strategic growth opportunities. It outlines responsibilities like customer engagement, cross-functional teamwork, and long-term value creation, while showcasing IBM's supportive training environment and team-oriented culture.
Infrastructure
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Java Engineer to lead projects, mentor junior engineers, and shape technical direction.
Firmware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's job description emphasizes innovation, collaboration, and technological leadership in developing complex systems and solving global challenges. It outlines roles in firmware, hardware, and software development with requirements for programming skills and agile methodologies.
Associate Security Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a program for university hires to work with diverse clients worldwide. The role involves collecting and analyzing requirements, designing solutions, and implementing advanced security solutions. The company focuses on professional development, continuous learning, and career growth in a culture of coaching and empathy.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and impactful work in hybrid cloud and AI. It outlines BPO roles with specific responsibilities and requirements, including Japanese language skills and technical expertise.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role is an Associate Software Developer at IBM, working in a Client Innovation Center Delivery Center. Responsibilities include data gathering, storage, processing, predictive modeling, and designing enterprise search applications. The role requires a Bachelor's degree, experience with Azure Databricks, Python, SQL, and Azure DevOps, and strong communication skills.