Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
SAP Consultant-Energy Environment and Utilities
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.
Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers, developing partnerships with HR stakeholders, creating technical solutions, and implementing plans for testing business processes. The role requires excellent communication skills, experience with Oracle Cloud Applications, and knowledge of P2P modules.
Operational Buyer - German speaking
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM is seeking a self-driven and highly motivated Operation Buyer to join their Procurement Services team for a key client in EMEA. The role involves acting as a first point of contact for procurement activities, ensuring smooth operation of category directives, and providing support for procurement applications and processes.
HR Industrial Relation and Wage Compliance Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is responsible for maintaining the company's compliance with Australian National Employment Standards and Modern Awards. The successful candidate will manage and execute the compliance management system, conduct audits, and provide expert advice on employment and industrial relations issues.
Hardware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking developers and hardware development engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware firmware and semiconductors for IBM products. Required skills include programming, computer architecture, and hardware design.
Package Consultant-Workday Absence, Time Tracking, Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves supporting infrastructure for various industries and requires experience in Workday implementation and certification.
Quality Engineer - SDET
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a Software Development Engineer in Test (SDET) role at IBM Consulting. The role involves designing, developing, and maintaining automation frameworks for backend API validations using Java and tools like Karate, Rest Assured, and Postman. The SDET will collaborate with cross-functional teams, contribute to CI/CD pipelines, and ensure high code and test coverage while improving backend performance and reliability.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and career growth opportunities. The role involves software development, technical expertise, and working in IBM's delivery centers to drive technological adoption.
Senior Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a Senior Data Engineer position in IBM Consulting's IT Digital Marketing Solutions team. The role involves developing dynamic software solutions, working in Client Innovation Centers, and collaborating with clients globally. The position requires proficiency in Python, Java, or .NET, experience with Docker and Kubernetes, ETL processes, security and data protection, and SQL environments. Preferred experience includes Azure DevOps.
Senior OCP Consultant
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The IBM Technology Expert Labs team is seeking a skilled System Administrator Consultant with experience in OpenShift/Kubernetes cluster administration and Linux RHEL-based systems. The role involves managing OpenShift/Kubernetes clusters, RHEL/Linux systems, and implementing best practices for network, storage, and infrastructure. The ideal candidate will have a collaborative and experiential mindset, strong problem-solving skills, and the ability to build effective relationships with clients and partners.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuously learning new technologies. The role requires a Bachelor's degree, 6-7 years of experience, and expertise in SAP HANA, ABAP development, and related technologies.