Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Assistant Manager - Finance & Administration Delivery - Record to Report
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Assistant Manager in Record to Report (R2R). The position involves general accounting responsibilities, coordinating accounting activities, identifying risks and opportunities, and ensuring client service level agreements are met. The role requires a bachelor's degree, 6+ years of experience in R2R, expertise in various accounting tasks, and strong interpersonal skills. IBM Consulting values curiosity, continuous learning, and long-term career growth.
Senior Tech Recruiter
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The role is for an experienced recruiter to lead end-to-end hiring for IBM's cutting-edge R&D organization, partnering with global stakeholders to source exceptional talent for advanced software products. The position offers opportunities to work in a multinational environment, hire top talent, make a local impact, and enjoy limitless learning and development.
Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting seeks skilled consultants with SAP expertise for project management roles. The position requires 12+ years of experience, PMP certification, and experience managing end-to-end S4HANA Greenfield migration projects. The role involves leading teams, managing risks, and working with Indian clients.
Managing Consultant - SAP S/4HANA SCM MM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves consulting, strategy, business processes, and IT implementation, primarily with SAP S/4HANA Logistics & SCM. Required qualifications include a bachelor's degree, 6+ years of experience, and fluency in English and German.
Consultant SAP BCM / SAP HANA FIN FSCM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. The role involves working with SAP Accelerate delivery methodology, automating financial payments, and configuring workflows. The position requires a bachelor's degree, functional and technical skills, and experience in SAP S/4HANA implementation projects.
Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the key responsibilities and requirements for a Data Engineer role at IBM Consulting. The role involves designing, building, and optimizing data pipelines using AWS services like Glue, Athena, and Redshift. The ideal candidate should have 5+ years of experience in data engineering, strong knowledge of SQL, Spark, and Python, and familiarity with lakehouse architecture and cloud security best practices.
Senior Business Analyst – Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Senior Business Analyst with financial services experience to lead analysis and documentation of business requirements, collaborate with stakeholders, and ensure solutions meet financial regulations.
Senior Managing Consultant – SAP HANA FIN FI
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Managing SAP consultant. The role involves leading and implementing SAP solutions, working with clients globally, and collaborating with a team to deliver high-quality results. The position requires expertise in SAP HANA FIN FI solutions, SAP S4HANA, project management, and fluency in Danish and English.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver deep technical and industry expertise to clients worldwide. The Data Engineer will develop, maintain, evaluate, and test big data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. The role requires experience in building data pipelines, processing data with Spark, developing efficient software code, and working with Hadoop and AWS ecosystem components.
Senior Business Analyst - Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. They provide training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the role in improving hybrid cloud and AI journeys for innovative companies, and the need for strong communication and collaboration skills. The text also lists required and preferred education, technical expertise, and professional experience.
Application Consultant OpenShift
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on infrastructure support for various industries. It highlights the role of an Infrastructure Specialist, responsibilities, required education, and technical expertise. The position involves working with clients globally, delivering solutions, and keeping up with the latest changes in technology.