Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
SAP HR Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The job posting is for a Mid-Level SAP HR Consultant to support and enhance the SAP Human Resources landscape. The role involves configuring and supporting SAP HR modules related to core Hire-to-Retire functions, collaborating with HR, Talent, and Finance teams, and ensuring accurate data integration. The candidate must be willing to relocate to Buffalo, NY.
Package Consultant-Oracle ERP Financials
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role's responsibilities, required education and experience, and preferred skills. It emphasizes the importance of innovative team leadership, collaboration, and resource optimization in driving success for clients and the company.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on software development using Microsoft technologies. It highlights the role's responsibilities, required education, and technical expertise. The position involves collaborating with clients globally to improve hybrid cloud and AI solutions.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an Accounts Receivable Collections Specialist role at IBM Consulting. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, experience in account receivable processes, and knowledge of finance concepts and accounting software. Strong problem-solving, communication, and organizational skills are required.
Oracle Cloud Manufacturing and Costing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading the implementation and optimization of Oracle Manufacturing and Costing module for clients. It highlights collaboration with cross-functional teams, providing expert guidance, and staying updated with the latest developments in Oracle solutions.
SAP Principal Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes a highly experienced SAP S4HANA Principal Solution Architect role in the Defence and Aerospace industry. The architect will lead end-to-end solution architecture, own the SAP S4HANA solution blueprint, ensure compliance with defence regulations, drive integration with various systems, and provide strategic thought leadership on leveraging SAP technologies.
Internship: SAP Consultant in Monterrey, Mexico
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills and development opportunities for students pursuing careers in SAP Consulting.
Linux Development Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of a Linux Development Manager at IBM's Linux Technology Centre. The position involves product development, team management, collaboration with product teams, and providing technical direction. The role requires extensive experience in systems software development, leadership skills, and expertise in Linux development and open source communities.
Data Consultant-Data Governance
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires experience with data quality tools, data management software, and data visualization tools like Tableau. Excellent communication and problem-solving skills are needed, along with a thorough understanding of SQL and data governance.
サプライチェーンコンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text discusses IBM's role as a leading company in cloud platforms and cognitive solutions. It highlights their experience, global presence, and use of AI platform Watson to build industry-based solutions. The text also mentions the shift from traditional business models to new ones, focusing on resilience and sustainability. It emphasizes the importance of data-driven operations, supply chain management, and the use of advanced technologies like IoT, Cloud, and AI. The required skills include consulting experience, project management, and technical expertise in various areas.
Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Maximo Solution Architect. The position involves leading enterprise architecture projects, collaborating with federal clients, and optimizing system performance. The role requires extensive experience in enterprise architecture, Maximo implementations, and stakeholder engagement.
SAP BW/4HANA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to advance hybrid cloud and AI solutions. The role involves analyzing client requirements, configuring SAP modules, testing solutions, documenting processes, and providing post-implementation support. Preferred qualifications include a bachelor's degree, experience in SAP Business Intelligence projects, and knowledge of SAP BW4HANA and related technologies.