Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
SAP Principal Solution Architect - Human Capital Management and SuccessFactors
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Human Resources Solution Architect, who is responsible for designing, optimizing, and implementing comprehensive HR solutions using SAP SuccessFactors and SAP S/4HANA HR. The role involves strategic roadmap definition, solution design, business partnership, implementation oversight, performance scalability, security, and leadership mentorship.
Azure Cloud Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of Azure Cloud Engineer involves working as a technical implementor, explaining technical content to others, participating in customer projects, and working in IBM Consulting Client Innovation Centers. The role requires experience with Azure infrastructure, IaaS and PaaS services, Infrastructure as Code, CI/CD pipelines, governance and security, migrations, landing zones, network and VPN, Active Directory, Windows and Linux servers, Kubernetes, and managing application infrastructure.
Senior UX/UI Tooling Lead & Architect
Company: IBM
Location: Dublin, IE
Posted Dec 04, 2025
The text is a job description for a Senior UI/UX Tech Lead and Architect position at IBM Software. The role involves leading the development of IDE plugins, designing real-time dashboards, and managing a team of frontend developers. The position requires a Master's degree, 5+ years of experience with TypeScript and React, and expertise in architecting IDE plugins, data visualization, and developer workflows.
Package Consultant-Workday Data Conversion
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves serving as a client-facing practitioner, building and automating solutions, and ensuring they meet client specifications. Required qualifications include a bachelor's degree, Workday HCM Consultant certification, and experience in end-to-end implementations of HR modules.
Security & Compliance Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job posting is for a Security & Compliance Engineer to join the Cloud Platform Development team in Budapest. The role involves designing and implementing automated solutions for security and compliance activities, collaborating with development teams, conducting risk assessments, and maintaining security policies. The ideal candidate should have a bachelor's degree in a related field, 3+ years of experience in security engineering or compliance automation, strong programming/scripting skills, and familiarity with cloud platforms and DevSecOps principles.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing scalable systems, implementing content management solutions using Adobe Experience Manager, and collaborating with clients to create innovative solutions.
Brand Technical Specialist Intern – Entry Level Sales Program 2026 (September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM's Technology Sales Internship Program offers undergraduate and graduate students the opportunity to combine technical expertise with people skills to deliver innovative solutions to clients. The program focuses on building credibility, developing proposals, delivering proof of concepts, defining IBM solutions, and sales prospecting. Interns will work collaboratively with teams, engage with clients, and support sales opportunities.
Digital Transformation Internship – AI & Apptio Tools
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The IBM CIO Office is seeking an intern to support Technology Business Management (TBM) initiatives through Apptio implementation and AI agent development. The role involves assisting with Apptio module implementation, data integration, and AI agent design to automate TBM workflows and improve stakeholder engagement.
Consultor SAP S/4HANA - SD OTC
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a senior consultant role in SAP OTC Order to Cash at IBM Consulting. It requires experience with SAP ECC, SAP S4HANA, and SAP Retail projects. The role involves working on implementation and rollout projects, integrating OTC with various tools, and having strong communication skills.
Automation Test Specialist - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centres Delivery Centres, delivering technical and industry expertise to clients worldwide. It emphasizes long-term relationships, collaboration, and a culture of evolution and empathy. The role requires designing and maintaining automated test scripts, collaborating with cross-functional teams, and participating in Agile development methodologies.
Consultant Manager Transformation - SAP Public Cloud Finance IBM France H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Transformation Consultant role at IBM Consulting, focusing on guiding organizations through the transition of their financial operations to SAP-based public cloud platforms. The role involves assessment, strategy development, solution design, implementation, cost optimization, project leadership, change management, and continuous improvement. The position requires a blend of financial acumen, SAP expertise, and public cloud knowledge.
Application Consultant-ServiceNow
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Associates work on end-to-end feature development, collaborate with stakeholders, and solve challenges using best practice technologies. The role requires experience in ServiceNow CSM solutions, integration, and certifications.