Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Software Engineer
Company: Gusto, Inc.
Location: Canada
Posted Dec 03, 2025
Gusto seeks seasoned software engineers to develop customer-facing products, mentor teams, and scale large applications. Requirements include Ruby on Rails experience, AI tool proficiency, and collaboration with cross-functional teams. Compensation ranges from $163k to $247k annually.
Founding Technical ISV Alliance Lead
Company: Hightouch
Location: North America
Posted Dec 03, 2025
The role is a high-leverage, high-agency position focused on scaling Hightouch's partner-sourced revenue through technical alignment with Snowflake, Databricks, GCP, and the broader MarTech and AdTech ecosystem. The ideal candidate has 5+ years of experience in solutions engineering, product, or GTM roles at data infrastructure, MarTech, or AdTech companies, with a strong grasp of the modern data stack and hands-on technical fluency with SQL and cloud data warehouses.
Golang Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 03, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Golang Engineering Manager to lead a team of software engineers working in Golang and develop internal products. The role involves accountability for design and development, leading a team, developing skills of direct reports, and seeking improvements to established processes. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Canada
Posted Dec 03, 2025
The Sr Fraud Operations Analyst role involves complex fraud investigations, identifying vulnerabilities, designing procedures, and training teams. The ideal candidate should have 5+ years of experience, strong SQL skills, familiarity with fraud concepts, and the ability to work independently and collaboratively.
Lead Software Engineer - Content Ingestion
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The job posting is for a Lead Software Engineer to join the Content Ingestion team. The role involves designing and evolving systems to transform unstructured data into valuable insights for customers. The ideal candidate should have 8+ years of experience, expertise in Python and web frameworks, experience with microservices and streaming technologies, and a collaborative mindset.
Sales Manager
Company: Cloudbeds
Location: UK
Posted Dec 03, 2025
The role is a Sales Manager position at Cloudbeds, focusing on expanding the company's presence in the UK. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions in the hospitality space. The position requires a self-motivated, results-oriented mindset with experience in selling technology solutions to the hotel or hospitality industry.
Customer Success Manager, Mid-Market
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The role of a MidMarket Customer Success Manager at Muck Rack involves driving growth, securing renewals, and managing a book of business ranging from $17 to $2 million in annual contract value. The ideal candidate should have 1-3 years of experience in Customer Success or Account Management within a B2B SaaS environment, expertise in overseeing the entire customer lifecycle, and strong communication skills. Success will be measured by quarterly revenue goals, customer health scores, and customer success KPIs.
Senior Product Manager - Enterprise
Company: Typeform
Location: USA
Posted Dec 03, 2025
This job posting highlights a Senior Product Manager role focused on enterprise opportunities, collaboration with cross-functional teams, and delivering high-impact capabilities. The position emphasizes strategic execution, customer-centric solutions, and driving product growth through technical and commercial expertise.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Argentina
Posted Dec 03, 2025
This job description outlines a Sr Fraud Operations Analyst role requiring expertise in fraud investigations, SQL, and cross-team collaboration. The position emphasizes problem-solving, independent work, and remote capabilities, with a focus on fraud vulnerability analysis and training customer-facing teams.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Mexico
Posted Dec 03, 2025
This job description outlines a Sr Fraud Operations Analyst role focused on fraud investigations, vulnerability analysis, and team training. The position requires technical skills in SQL, data analysis, and fraud rule development, along with strong communication and problem-solving abilities. Ideal candidates should have experience in fraud investigations, familiarity with chargebacks and ACH processes, and a proactive approach to independent problem-solving.
Manager - Enterprise Sales
Company: Figma
Location: USA
Posted Dec 03, 2025
Figma is seeking a Manager Enterprise Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and delivering weekly forecast meetings. The ideal candidate should have 7+ years of sales experience, 2+ years of management experience, and a proven track record of leading successful sales teams. Figma offers a competitive compensation package and benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: USA
Posted Dec 03, 2025
This job description outlines the role of Lead Fraud Operations Analyst at Apollo, requiring technical leadership in fraud investigations, cross-functional collaboration, and expertise in fraud detection systems. It details responsibilities, required skills, and compensation details.