Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Network Solutions Architect

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Network Solutions Architect to join their Infrastructure Team. The role involves designing and evolving global network infrastructure, developing interconnection strategies, managing capacity expansion, and collaborating with various teams. Gcore offers a competitive benefits package and values its employees.

International Tax Senior Manager

Company: Reddit

Location: Remote

Posted Dec 01, 2025

The Global Tax team is seeking a dedicated tax professional to play a hands-on role in a growing tax function. The successful leader will support international tax reporting, compliance, and planning initiatives. The role requires a bachelor's degree, CPA preferred, and 9+ years of corporate tax experience. Benefits include comprehensive healthcare, 401k match, and flexible vacation.

Sustaining Operations Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

This is a fast-paced engineering role at Canonical, focusing on Linux-based software-defined infrastructure and applications. The role involves troubleshooting and fixing issues in open-source technologies like OpenStack, Kubernetes, Ceph, and more. It requires strong Linux skills, debugging experience, and the ability to work remotely. Canonical offers a distributed work environment, personal learning budget, and other benefits.

Engineering Manager - Earn

Company: Kraken

Location: Remote

Posted Dec 01, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.

Software Engineer - App Stores

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.

Senior Software Engineer - Platform (Wallet)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services. They value diversity, innovation, and collaboration, and are committed to building inclusive and frictionless products. The Senior Software Engineer role involves developing core components for their fintech products, with a focus on designing scalable backend services and RESTful APIs.

Senior/Staff/Principal Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.

Senior Security Architect & Cyber Lead

Company: WCG International Consultants Ltd.

Location: Remote

Posted Dec 01, 2025

The company, WCG, has been creating sustainable employment opportunities across Canada since 1994. They are seeking a Senior Security Architect and Cyber Lead to shape and safeguard the digital future of WCG, working closely with cross-border Digital teams and managing a skilled cybersecurity team. The role offers a competitive salary, comprehensive benefits, and opportunities for learning and development.

Software Engineering Manager (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.

Senior Software Engineer - Platform (Integrations)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom. They provide free financial services to working Americans and focus on building inclusive, transparent, and frictionless products. The company values diversity, innovation, and collaboration, and offers a remote-first work environment with competitive compensation and benefits.

Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a wide range of solutions for public cloud, data science, AI, engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring Python and Kubernetes Specialist Engineers to work on open source solutions for public cloud and private infrastructure.

Systems & Controls Accountant

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring a Systems & Controls Accountant to drive best practices in systems, processes, and controls, with a focus on NetSuite implementation and automation.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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