Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Pricing Resolution Specialist

Company: MedReview

Location: Remote

Posted Nov 27, 2025

This job description outlines a position requiring claim adjudication expertise with experience in healthcare billing systems, Medicare/Medicaid guidelines, and claim analysis. The role involves data review, pricing determination, and compliance with payment methodologies, offering a salary range of $26.50-$30.00 per hour.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Software Engineer (Go)

Company: Megaport

Location: Australia

Posted Nov 27, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking a Go developer to join their Edge Services Development team and help design, develop, and maintain their high-performance network edge services platform.

Senior Content Manager (in-Product Content)

Company: Welltech

Location: Poland,Cyprus,Ukraine,Spain

Posted Nov 27, 2025

Welltech is a global leader in the health and fitness industry with over 220 million installs of life-changing apps. They are seeking a proactive Content Manager to manage in-app content initiatives, collaborate with cross-functional teams, and drive user engagement. The company values personal and professional growth, leadership, and making a positive impact on global health and wellness.

Senior Director - Technology

Company: VSP Vision

Location: Remote

Posted Nov 27, 2025

The text describes a strategic leadership role focused on providing direction and guidance for multiple technology functions within an enterprise. The role involves setting long-term goals, developing technical strategies, solving strategic problems, and driving transformational change. It requires strong leadership, communication, and planning skills, as well as the ability to manage risk, mentor staff, and oversee budgeting.

Senior Product Manager I, Flywheel - Sales

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot's Flywheel Product team is spearheading GTM transformations by building and integrating AI and new products for internal teams, partners, and customers. The vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. The role involves creating a shared vision, driving alignment, guiding new product ideas, understanding customer journeys, using data to improve experiences, building AI experiences, and collaborating with cross-functional teams.

Senior UX Designer

Company: ‎ConnectWise

Location: USA

Posted Nov 27, 2025

ConnectWise is a leading software platform for managed service providers (MSPs), offering tools for cybersecurity, monitoring, business management, and support services. The company is seeking a Senior UX/UI Designer to join the Platform UX Team and focus on scaling and evolving the Asio Design System. The role involves component design, craftsmanship, governance, and collaboration with cross-functional teams to create a seamless partner experience.

AE/Sr AE - New Logo

Company: EDB

Location: USA

Posted Nov 27, 2025

This role involves expanding enterprise accounts, driving growth, and leading sales initiatives in a dynamic environment. It requires expertise in market research, customized sales pitches, and strategic prospecting to achieve revenue targets.

Adobe Analytics - Senior Analyst

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role of Adobe Analytics Senior Analyst involves maintaining the Adobe Analytics platform, providing reporting and analysis, and empowering teams with data insights. The ideal candidate should have 5+ years of experience, strong knowledge of JavaScript, HTML, and web data layer structures, and excellent analytical and communication skills.

Senior Account Executive - Public Sector

Company: EDB

Location: USA

Posted Nov 27, 2025

The Senior Account Executive role focuses on formulating and executing a strategy within the DoD market to drive revenue growth through outbound and inbound leads, building relationships with prospects and partners, establishing value propositions, developing account plans, and coordinating team efforts to close business.

Field and Events Marketing Manager

Company: NavVis

Location: USA

Posted Nov 27, 2025

NavVis is a global leader in reality capture and digital factory solutions, empowering people to build a better future by bridging the physical and digital worlds. The company is looking for an organizational talent to scale their event strategy and help fuel further growth, offering a competitive compensation package and a flexible work environment.

Wordpress Developer

Company: PLACE Corporate Careers

Location: Philippines

Posted Nov 27, 2025

PLACE is a real estate technology platform offering comprehensive services to agents and consumers, seeking skilled WordPress developers with competitive compensation and a rigorous hiring process emphasizing cultural fit and professional growth.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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