Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Sr. Accountant
Company: Green Dot Corporation
Location: Remote
Posted Nov 27, 2025
Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The job description outlines responsibilities such as coordinating product launches, testing Oracle data feeds, liaising with internal and external teams, and contributing to month-end close processes. The ideal candidate should have a bachelor's degree in a relevant field, at least 2 years of accounting or reconciliation experience, strong communication skills, and advanced Excel skills.
Customer Account Specialist
Company: First Advantage
Location: Remote
Posted Nov 27, 2025
The Customer Account Specialist role at First Advantage involves building and maintaining strong relationships with small business accounts, providing timely support, and collaborating with various internal departments to ensure customer satisfaction and loyalty. The position requires excellent communication skills, Salesforce proficiency, and the ability to manage multiple tasks effectively.
Customer Success Architect
Company: GitLab
Location: USA
Posted Nov 28, 2025
The role of a Customer Success Architect at GitLab involves being a strategic advisor to important customers, helping them connect the DevSecOps platform to their business goals and achieve long-term outcomes. The role requires partnering with customers, guiding them on using the GitLab platform, owning a book of customers, building success plans, and collaborating with various teams to address customer needs and challenges.
Principal Software Engineer - Salesforce
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The job posting is for a Principal Salesforce Engineer to lead Salesforce projects, focusing on revenue management. The role involves technical design, development, and implementation of solutions using Salesforce technologies. The ideal candidate should have 5+ years of experience with Salesforce development, strong analytical skills, and excellent communication abilities.
Sales Enterprise Account Executive - Social Impact
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
This job posting outlines the role of an Account Executive for Blackbaud's Enterprise Sales Team, detailing responsibilities such as managing sales activities, collaborating with partners, and building client relationships. It emphasizes qualifications like 8+ years of experience in SaaS sales and highlights Blackbaud's commitment to diversity, remote work flexibility, and comprehensive benefits.
Software Engineer - Senior
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The role is for a mid-level Software Engineer to work on the Blackbaud Infinity platform using the .NET stack. The position involves designing, developing, and maintaining features, collaborating with a senior engineer, and contributing to the platform's modernization. The ideal candidate should have at least 5 years of experience with the .NET stack, knowledge of Azure cloud services, and strong problem-solving skills.
Principal Data & .NET Engineer, Analytics and AI / LLM
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The role is for a Principal Engineer at Blackbaud's Impact Edge team, focusing on fullstack development, data engineering, and LLM systems. The position involves leading design and development of web applications, data pipelines, and AI-powered systems, collaborating with cross-functional teams. It offers the chance to work with modern technologies like Databricks, Microsoft Fabric, and OpenAI, contributing to meaningful projects that drive innovation and operational excellence.
Sales Strategy & Operations Business Partner
Company: Stripe
Location: USA
Posted Nov 28, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Global GTM Operations team is responsible for the productivity and effectiveness of the sales organization, partnering closely with sales teams to drive initiatives. The Americas Sales Strategy and Operations team plays an integral role in shaping and executing GTM strategies, with responsibilities including go-to-market design, resource planning, target setting, and business analytics.
Director - Business Operations
Company: Metalab
Location: Canada
Posted Nov 28, 2025
The job description outlines the role of a Director of Business Operations at Metalab, focusing on leadership, strategy, resource management, IT and business automation, and cross-functional partnership. The ideal candidate should have extensive experience in operations, resource management, or business strategy, with a proven track record of scaling processes, teams, and systems in complex organizations. The role requires exceptional analytical and strategic skills, strong leadership and collaboration abilities, and a builder mindset to drive operational efficiency and support company growth.
Platform Engineer - Staff
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.
Lead IT Project Manager - GTM
Company: Webflow
Location: USA
Posted Nov 28, 2025
Webflow is building an AI-native Digital Experience Platform and seeking a Lead IT Project Manager GTM to lead high-impact initiatives across the GTM ecosystem. The role involves leading cross-functional programs, establishing program governance, developing executive-level PMO materials, and driving process improvement. Webflow offers a remote-first work environment, equity, comprehensive benefits, and a culture that values trust, reinvention, and delivering with speed, quality, and craft.
Senior Business Development Representative
Company: Pricefx
Location: USA
Posted Nov 28, 2025
Pricefx is a leading SaaS pricing, price optimization, and management provider with consistent annual growth. The company values flexibility, diversity, and a warm, welcoming environment. The Senior Business Development Representative role involves driving strategies to engage with businesses globally, shaping the company's future, and growing the market in a Greenfield territory.