Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Lead Environment Artist - Open World Action Game

Company: Demiurge Studios

Location: USA

Posted Nov 27, 2025

Demiurge Studios is seeking a Lead Environment Artist with experience in creating high-quality 3D game art for an open-world action game in Unreal Engine 5. The role involves collaborating with designers and cross-functional teams, owning the world environment, and making key visual decisions. The ideal candidate should have 7+ years of experience, a strong portfolio, and proficiency in modeling, texturing, and industry-standard tools.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 27, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and are focused on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Sr. Director, Market Access – Payer Value & Access Strategies

Company: Abbott

Location: USA

Posted Nov 27, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers career development opportunities, excellent benefits, and a positive work environment. The job description highlights the opportunity to work in the diabetes technology space and the need for a strategic leader in market access and payer value proposition development.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

International Sales Director for ALP Nicotine Pouches

Company: Palermo Advisors

Location: Europe,UK,Switzerland

Posted Nov 27, 2025

ALP Supply Co is seeking an International Sales Director to lead global expansion, emphasizing innovation, compliance, and growth opportunities in a dynamic environment with competitive compensation and impactful roles.

Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a full-time contractor role for a software engineering position at Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance, AI-native multiproduct platform that powers mobile and web SDKs for leading global sports brands. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience, practical problem-solving skills, clear communication, and a learning mindset. The recruitment process involves an intro call, a paid take-home task, and a review with pairing and interviews.

Senior Full-Stack Engineer PHP/JS - Innovation Team

Company: InnoCraft

Location: Germany

Posted Nov 27, 2025

Matomo seeks a Senior Full Stack Engineer to innovate in privacy-first analytics. Benefits include remote work, global collaboration, and career growth. Apply to join an ethical tech mission.

Engagement Manager

Company: Lovelytics

Location: USA

Posted Nov 27, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They specialize in artificial intelligence, data, and analytics solutions for high-profile enterprise clients across various industries. As an Engagement Manager, you will lead strategic client relationships, oversee project delivery, and be responsible for account growth and revenue targets.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Nov 27, 2025

n8n showcases its growth, community, and achievements, offering a positive work environment with opportunities for impactful contributions.

Real Manager

Company: Magnet Forensics

Location: Singapore

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Renewal Manager to drive customer retention through the renewal process. The role requires relevant job experience, strong numbers skills, and the ability to multitask in a fast-paced environment. Magnet Forensics offers competitive compensation, generous time off policies, and a commitment to continuous learning and diversity.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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