Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Lead Data Product Manager

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals to join their team and build smart money management and payment solutions. They are evolving to a new Work from Anywhere model to attract the best talent. The Lead Data Product Manager role involves building scalable data platforms, collaborating with cross-functional teams, and defining data governance policies.

Reconciliation Manager (pharma agency exp desired)

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Reconciliation Manager to process financial data, manage consulting agreements, and ensure compliance.

Data Scientist - Product, Features & Growth

Company: Canva

Location: Australia

Posted Nov 23, 2025

Canva is seeking data scientists to join their team and help drive strategic decisions through data analysis, experimentation, and building data models and dashboards. The role involves partnering with teams across Canva, designing and analyzing AB tests, and communicating findings to technical and non-technical audiences. Canva offers a range of benefits, including equity packages, inclusive parental leave, and flexible leave options.

Sr Manager - DevOps Engineering

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and foster a strong culture of performance and connectedness. The DevOps Engineering Sr Manager role is pivotal in shaping and leading the company's DevOps and Release Engineering functions, focusing on CICD pipeline development, cloud infrastructure management, and fostering innovation within cross-functional teams.

Senior Python Developer

Company: Talent Hackers

Location: Latin America

Posted Nov 23, 2025

This job posting seeks a Senior Python Developer with experience in backend architecture, DevOps, AI, and telephony integrations. Key responsibilities include writing production-ready code, mentoring junior developers, managing CI/CD pipelines, and designing AI agent systems. Requirements emphasize 5+ years of Python experience, strong architectural skills, and collaboration in development teams.

Director - Global Sales Compensation

Company: Canva

Location: USA

Posted Nov 23, 2025

Canva is seeking an experienced Sales Compensation Lead to join their Revenue Accounting team. The role involves designing, implementing, and managing commission frameworks that align with Canva's growth strategy. The ideal candidate will have experience in sales compensation, strong analytical skills, and the ability to work in a fast-paced, high-growth environment.

Reals Manager - Italian or German Speaker

Company: EDB

Location: Remote

Posted Nov 23, 2025

EnterpriseDB is seeking a detail-oriented Renewals Manager to drive customer retention and ensure value realization for customers. The role involves managing software subscription renewals, partnering with internal teams, and establishing effective working relationships with customers. Strong communication skills and experience in sales and contract negotiations are required.

Senior Full-Stack Developer (Frontend-Focused)

Company: Talent Hackers

Location: Nigeria

Posted Nov 23, 2025

The job seeks a senior developer with frontend and backend expertise, focusing on Vue.js, Python, and mentoring. Responsibilities include architecture, code reviews, and system integration. Qualifications require 7+ years of experience and DevOps skills.

Senior Data Scientist (Senior Consultant)

Company: Guidehouse

Location: USA

Posted Nov 23, 2025

The job posting describes a data science consulting role within Guidehouse's AI and Data Capability team. The position involves data collection, cleaning, analysis, visualization, and reporting to help clients maximize the value of their data and automate business processes. Required skills include experience with Power BI, Tableau, SQL, R, and statistical programming. The role offers competitive compensation, benefits, and opportunities for professional development.

Partner Architect - Cisco

Company: Optiv

Location: USA

Posted Nov 23, 2025

The Partner Architect at Cisco is a strategic technical advisor and enablement leader who bridges Optiv's sales, services, and partner ecosystems. The role involves driving presales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs. The Partner Architect will champion assigned partner technologies, showcase use cases, align solutions with client goals, and ensure seamless integration across Optiv's portfolio.

Legal Tech & Operations Manager

Company: Docplanner

Location: Poland

Posted Nov 23, 2025

Docplanner Group seeks lawyers to enhance legal operations and compliance, offering global benefits and career growth in a dynamic, impactful environment.

Senior Customer Services Specialist

Company: Prodigi Group

Location: UK

Posted Nov 23, 2025

Prodigi, a leading global print-on-demand platform, is seeking a tech-savvy Senior Customer Services Specialist to bridge customer service and engineering teams. The role involves technical support, documentation, training, and escalation of complex issues. The company offers competitive salaries, benefits, and opportunities to work in a fast-growing industry.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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