Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Nov 23, 2025

Blackbaud is seeking experienced Prospect Account Executives to sell financial management software to nonprofits and government organizations. The role involves prospecting, building territory plans, providing resources, collaborating with services, and maintaining accurate sales forecasts. Candidates should have 5+ years of relevant experience, a consultative selling approach, and a track record of exceeding quotas.

Raysafe Marketing Manager

Company: Fortive

Location: USA

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role involving global product launches in the medical device industry. It emphasizes the need for strong relationships, cross-functional collaboration, strategic planning, and business acumen.

Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on social content for a high-profile entertainment account. The position offers remote work in Chile, uses of AI tools, and a collaborative team environment. The role involves ideation, content creation, project management, and client collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, fully remote role for a multiskilled storyteller and writer leading creative output for a high-profile entertainment account. The position involves using AI tools, collaborating with a global team, and thriving in a high-pressure environment. The company values creativity, innovation, and embracing emerging technologies like AI.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Senior Social Content Producer

Company: Storm Ideas

Location: Brazil

Posted Nov 23, 2025

This job offers a remote role in a dynamic agency, focusing on creative AI-driven content with a global team. It emphasizes innovation, collaboration, and fast-paced projects with opportunities for growth.

Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

This role offers a dynamic, creative environment with AI integration, collaboration, and opportunities to shape innovative content in a fast-paced agency setting.

Assistant Director - Data Science, Modeling Sophistication

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 23, 2025

The Insights & Solutions group at Liberty Mutual uses data analytics and technology to deliver innovative solutions for the US Retail Markets business. The Modeling Sophistication Deep Learning Research team applies cutting-edge computer vision and deep learning to assess risk, design products, and serve customers. As a Data Scientist, you will work with a multidisciplinary team to design, develop, and deploy computer vision and deep learning models, collaborate with business stakeholders, and contribute to methodological advancements and scientific collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers a competitive salary, opportunities to work with cutting-edge AI tools, and be part of a global team. The ideal candidate is a culture-obsessed, social-native storyteller who thrives under pressure, communicates clearly, and is fluent in using AI to boost creativity and efficiency.

Senior Social Content Producer

Company: Storm Ideas

Location: Peru

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer leading social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape ideas that impact clients and fans. The company values innovation, adaptability, and a culture where ideas matter.

Director of User Experience and Design

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot seeks a Director of User Experience & Design to lead UX initiatives, foster remote work, and drive innovation in financial solutions. The role emphasizes collaboration, storytelling, and cross-functional teamwork with a competitive salary range.

Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on a high-profile entertainment account. The position involves ideating, creating, and managing social content based on TV and film moments, using AI tools to boost creativity and efficiency. The company values a culture where ideas matter, and the team is described as innovative, supportive, and globally connected.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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