Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Customer Success Manager - Enterprise
Company: Muck Rack
Location: Remote
Posted Nov 22, 2025
The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.
Head of Corporate Strategy
Company: Upwork
Location: USA
Posted Nov 22, 2025
Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.
Sales Director
Company: Cloudbeds
Location: Thailand
Posted Nov 22, 2025
The role of Sales Director at Cloudbeds involves driving growth by leveraging expertise in hospitality technology to build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. The position requires a hunter role focusing on acquiring new clients and delivering on sales forecasts.
Manager - Internal Integration and Automation
Company: Sprout Social
Location: USA
Posted Nov 22, 2025
Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.
Senior Software Engineer - Rust - Backend - Consumer
Company: Kraken
Location: Remote
Posted Nov 22, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products and services, prioritize security, education, and client support. The company is fully remote with a diverse workforce and is seeking a Senior Software Engineer to join their Consumer team to build applications for mass market adoption of crypto.
Senior Technical Recruiter
Company: Grafana Labs
Location: Canada
Posted Nov 22, 2025
This job posting seeks a Senior Technical Recruiter for a remote role based in the Eastern time zone, supporting RampD teams with technical and product hiring on a 6-month contract. Responsibilities include full-cycle recruitment, sourcing passive candidates, and collaborating with the Talent Team. The role requires experience in SaaS/Tech hiring, proficiency with Greenhouse and LinkedIn Recruiter, and adaptability to a high-paced, remote-first environment.
Engineering Manager - Accounting
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Staff Fullstack Engineer
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Senior Software Engineer - Rust - Backend - Pro
Company: Kraken
Location: Remote
Posted Nov 22, 2025
Kraken promotes its mission to advance crypto adoption through a global, mission-focused team dedicated to innovation in security, education, and client support. The company emphasizes collaboration, technical excellence, and diversity while offering opportunities for experienced engineers to contribute to industry-leading crypto products.
Creative Strategist - Acquisition
Company: Trafilea
Location: USA
Posted Nov 22, 2025
Trafilea is a consumer tech platform that builds and scales AI-powered, digitally native brands with a global presence. They offer a dynamic, remote work environment and seek a creative strategist to lead performance-driven storytelling and ad campaigns across multiple platforms.
Partner Sales Executive
Company: Canonical
Location: Australia,New Zealand,Anywhere
Posted Nov 22, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.
Client Happiness Associate - Support & Sales
Company: Earnest
Location: USA
Posted Nov 22, 2025
The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.