Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.
Technical Support Engineer III
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.
Head of Events
Company: Black & White Zebra
Location: Canada
Posted Nov 22, 2025
BWZ is hiring a Head of Events to build a world-class events business from scratch. The role involves defining the event strategy, executing marquee events, and scaling the events division. Events will span in-person, virtual, and hybrid formats, and must be deeply integrated with BWZ's publications to drive audience growth, editorial output, and commercial performance.
Senior Staff Machine Learning Engineer - AI Safety and Guardrail
Company: Airbnb
Location: USA
Posted Nov 22, 2025
This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.
Account Manager - Medical Billing - Urgent Care
Company: Phoenix Healthcare Services
Location: USA
Posted Nov 22, 2025
Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.
Engineering Manager
Company: Makersite GmbH
Location: Germany
Posted Nov 22, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking an Engineering Manager to lead a team of 5-8 engineers, focusing on backend development, professional growth, and hiring. The role offers competitive salary, remote flexibility, learning budget, and purpose-driven work.
Head of Events
Company: Black & White Zebra
Location: USA
Posted Nov 22, 2025
BWZ seeks a founding Head of Events to scale their new events division, leveraging media resources and cross-functional support. The role offers significant impact and growth potential within a profitable media company.
Desktop Sync Software Engineer
Company: Dropbox
Location: Canada
Posted Nov 22, 2025
The role involves working on Dropbox's Core Sync team, which owns the Sync Engine that moves files to the cloud and back to devices reliably. The team is investing in Nucleus, written in Rust, to improve Dropbox's sync capabilities. The mission is to keep content seamlessly in sync and build new sync features quickly and confidently. The role requires designing and building software for millions of users, partnering with product managers, developing roadmaps, improving the team and company culture, and supporting fellow engineers.
Desktop Sync Software Engineer
Company: Dropbox
Location: USA
Posted Nov 22, 2025
This job description outlines a software engineering role at Dropbox focused on developing scalable sync features and improving the Sync Engine. The position requires experience with large-scale applications, proficiency in Rust/C++, and willingness to participate in oncall rotations. It emphasizes building reliable systems that millions of users rely on, with competitive compensation in specific US zones.