Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 21, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and support from dedicated front desk and care management teams.

Commercial Counsel

Company: Stripe

Location: USA

Posted Nov 21, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking a Senior Commercial Counsel to support its Stablecoin and Crypto team, leading negotiations, advising on product launches, and building commercial legal infrastructure. The ideal candidate is intellectually curious, a creative problem solver, self-starter, clear communicator, natural collaborator, and has relevant legal experience.

Principal Product Manager - Growth

Company: PagerDuty

Location: Canada

Posted Nov 21, 2025

This job posting seeks a Principal Product Manager to lead growth initiatives and transform PagerDuty's value realization across product verticals. The role involves driving conversion optimization, building experimentation infrastructure, and collaborating with cross-functional teams. Key qualifications include experience in growth strategies, AB testing, and matrix management.

Partner Manager - Agencies

Company: Webflow

Location: USA

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are looking for a Partner Manager to help grow their partner ecosystem and develop strategies for enterprise markets. The role involves building relationships with agencies, creating scalable programs, and working cross-functionally with sales, marketing, and product teams.

Strategic Finance Associate - Corporate Finance & Systems

Company: Mercury

Location: USA

Posted Nov 21, 2025

Mercury seeks a Strategic Finance team member to build financial models and processes, emphasizing innovation and efficiency in financial reporting and decision-making. The role involves owning FP&A tools, designing automations, and enabling strategic financial decisions while contributing to the company's growth and operational excellence.

Video Production Assistant

Company: MissionWired

Location: USA

Posted Nov 21, 2025

MissionWired is a wholly integrated direct marketing agency for nonprofits and Democratic organizations. They help partners create revolutionary fundraising strategies, tell big stories, and have a positive impact on the world. The company has converted over $45 billion in donations and worked with various nonprofit organizations and political campaigns.

Relationship Manager

Company: Xapo Bank

Location: Anywhere

Posted Nov 21, 2025

This text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, and achieving revenue targets. It details required skills like bilingual fluency, banking experience, and crypto market knowledge, along with operational requirements like workspace setup and compliance adherence.

Engineering Manager

Company: Vonage

Location: Spain

Posted Nov 21, 2025

Vonage seeks a Software Engineering Manager to lead their CPaaS platform team, emphasizing technical leadership, agile practices, and system design expertise. The role involves managing legacy and greenfield projects, driving organizational improvements, and fostering a people-first engineering culture.

Product Designer - Benefits

Company: Gusto, Inc.

Location: Canada

Posted Nov 21, 2025

This job posting describes a Senior Staff Product Designer role at Gusto, focusing on designing a new Benefits product with AI integration. The position emphasizes collaboration across teams, creating human-centric experiences, and shaping AI-native systems. It highlights opportunities to influence product strategy and deliver measurable impact while maintaining ethical and trustworthy experiences for small businesses.

Senior Solutions Architect

Company: Degreed

Location: USA

Posted Nov 21, 2025

Degreed is seeking a Senior Solutions Architect to help redefine how the world learns. The role involves bridging technology and strategy, partnering with sales to design solutions for enterprise and midmarket clients. The ideal candidate will have deep technical fluency, strong business acumen, and experience in sales engineering, enterprise sales support, and client partnership. The position reports to the Head of Global Business Solutions, Americas.

Controller

Company: Hometap

Location: USA

Posted Nov 21, 2025

Hometaps is seeking a Controller to lead their accounting function and guide financial operations. The role involves overseeing accounting, treasury, tax, and fund operations while supporting internal teams and external stakeholders. The ideal candidate has strong technical expertise, strategic thinking, team leadership, and a collaborative approach.

HR Specialist

Company: G-P

Location: Romania

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, managing employee lifecycle, ensuring compliance, and driving digital transformation. The ideal candidate should have 5+ years of HR experience, deep expertise in Swedish labor laws and EMEA employment regulations, and exceptional communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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