Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Project Manager - Software Implementation
Company: Makersite GmbH
Location: Germany
Posted Nov 15, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking innovative Project Managers passionate about technology and sustainability to lead software implementation projects, ensuring timely delivery and stakeholder satisfaction. The role offers competitive salary, remote-first flexibility, learning opportunities, and purpose-driven work.
Senior Platform Product Manager - Defense Platform
Company: Airbnb
Location: USA
Posted Nov 15, 2025
The role of a Platform Product Manager for the Defense Platform at Airbnb involves shaping systems and capabilities to safeguard the global community by proactively detecting, deterring, and preventing abuse at scale. The position requires defining a compelling product vision and roadmap, leading cross-functional teams, managing product backlogs, establishing goals and metrics, and leveraging data-driven experimentation to continuously improve defenses and decision systems. The ideal candidate should have 5+ years of product management experience in platform trust and safety or risk domains, exceptional communication skills, strong analytical and problem-solving abilities, and experience driving hypothesis-based product development in a fast-paced environment.
Senior Delivery Manager
Company: NECSWS
Location: UK
Posted Nov 15, 2025
The job description outlines the role of an NEC Digital Senior Delivery Manager, who will support clients through every stage of the delivery lifecycle, ensuring projects run smoothly and efficiently. The role involves managing a multidisciplinary project team, ensuring projects are delivered on time, on budget, and to a high quality, meeting client requirements. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.
Qualified Pipeline - Microstrategy Developer
Company: Data Meaning
Location: Remote
Posted Nov 14, 2025
This job posting highlights Data Meaning's expertise in Business Intelligence and Data Analytics consulting, emphasizing their high-quality services, global team of 95+ consultants, and opportunities for Microstrategy Developers to work on impactful projects with remote flexibility.
Channel Account Manager
Company: Canonical
Location: Remote
Posted Nov 14, 2025
Canonical promotes itself as a leading open source provider with global enterprise success, highlighting growth opportunities and a distributed work environment. The job posting emphasizes channel sales expansion, strategic partnerships, and competitive compensation while showcasing the company's innovative tech focus and commitment to diversity.
Senior SDET
Company: Vonage
Location: Spain
Posted Nov 15, 2025
This job description outlines a senior technical leadership role focused on architecture, automation, and quality assurance for API platforms. It details responsibilities like designing test frameworks, collaborating across teams, and mentoring peers, alongside required skills in Python and API design. The posting also highlights benefits such as medical insurance, pension plans, and flexible work arrangements.
Senior Engineering Manager - Community Support Engineering
Company: Airbnb
Location: USA
Posted Nov 15, 2025
The job posting is for a passionate and forward-thinking Senior Engineering Manager to lead the Ambassador Routing and Communications (ARC) team at Airbnb. The role involves establishing a high-performing engineering culture, partnering with product leaders and cross-functional stakeholders, driving agile development processes, coaching and mentoring engineers, shaping the ARC strategy, and managing a distributed team. Exciting projects include Project Vicarius for disaster recovery, Differentiated Service for AI-powered personalized support, Routing 20 for transformation to intelligent routing, and Skill-Based Routing for matching customer inquiries with the best-equipped ambassadors.
Deal Desk Manager
Company: Saviynt
Location: USA
Posted Nov 15, 2025
Saviynt is an identity authority platform that provides customers with visibility, control, and intelligence to defend against threats while empowering users with access to digital technologies. The company is seeking an experienced Deal Desk Manager to lead the Deal Desk function, ensuring seamless and profitable execution of complex high-value transactions. The role requires strategic leadership, deep expertise in SaaS business models, and proven leadership ability to manage commercial risk and drive process excellence across a high-growth sales organization.
Tech Lead Databricks Data Engineer
Company: Mitre Media
Location: USA
Posted Nov 14, 2025
Mitre Media seeks a Tech Lead Data Engineer to build AI-driven FinTech solutions. The role involves designing ETL pipelines, ensuring data quality, and working with cutting-edge tech like Databricks and LLMs. The company offers autonomy, competitive compensation, and growth opportunities.
Program Manager
Company: phData
Location: Latin America
Posted Nov 15, 2025
The job posting is for an experienced Program Manager to lead the company's next phase of growth. The ideal candidate will have a strong track record of managing large strategic customer portfolios, developing a robust delivery organization, and nurturing future leaders within the team. The role involves overseeing multiple high-visibility projects, ensuring alignment across internal teams and key stakeholders, and driving the company's next stage of growth.
Staff Product Designer - MetaMask
Company: Consensys
Location: USA
Posted Nov 15, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Video Editor
Company: Bamboo Works
Location: Remote
Posted Nov 14, 2025
The text is a job posting for an experienced video editor to join a growing wedding film team in Sydney. The role involves editing full-length wedding films and creating short, engaging edits for Instagram and other social platforms. The position offers flexible work hours and the potential to transition to full-time. The ideal candidate should have 3+ years of experience, proficiency in professional video editing software, and familiarity with Instagram Reels trends and captioning tools.