Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Optimization Scientist

Company: Red Cell Partners

Location: Remote

Posted Nov 14, 2025

DEFCON AI is seeking a Senior Optimization Analyst with advanced degrees and extensive experience in optimization, data science, and programming. The role involves conducting cutting-edge analytics in a collaborative environment with leadership access. Benefits include comprehensive health care, paid parental leave, unlimited PTO, professional development, and remote work options.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 14, 2025

The job description is for a Regional Data Lead position at Canva, focused on GPTN (Global Product Team Network) in Germany, Poland, Turkey, and the Netherlands. The role involves crafting data narratives, identifying growth bottlenecks, building dashboards, defining data strategy, partnering with teams, and supporting product initiatives. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive package, and flexible leave options.

Sr. Fullstack Engineer I

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

AI Specialist/Engineer - Qualified Pipeline

Company: Data Meaning

Location: Remote

Posted Nov 14, 2025

Data Meaning seeks AI SpecialistEngineers for a full-time role, emphasizing innovation, technical expertise, and collaboration in AI solutions. The position requires strong machine learning skills, experience with AI frameworks, and ability to work in agile environments. Key responsibilities include developing AI models, analyzing data, and driving strategic decision-making through technology.

Accounting Specialist

Company: Trafilea

Location: Remote

Posted Nov 14, 2025

Trafilea is a consumer tech platform that helps brands grow through AI, technology, and operational excellence. They own and operate their own digitally native brands, with a strong global presence in Walmart, Nordstrom, and Amazon. The company is looking for an Accounting Specialist to ensure accurate and timely financial reporting, support audit readiness, and contribute to process improvements.

Senior Software Engineer Backend

Company: Trafilea

Location: Remote

Posted Nov 14, 2025

Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. Trafilea builds and scales its own DTC brands while helping ambitious talent grow. They offer remote work with competitive salary and benefits.

Sports Trader

Company: Betr

Location: Remote

Posted Nov 14, 2025

Betr, founded in 2022, is expanding its gaming platform with new products and a focus on sports betting. They're hiring a Sports Trader to manage odds and grow their market, backed by top investors.

Senior Data Engineer (AWS & Python)

Company: Proxify

Location: CET +/- 3 HOURS

Posted Nov 14, 2025

The job posting is for a Senior Data Engineer role specializing in modern cloud-native data platforms, with a focus on Amazon Web Services (AWS) and Python. The role involves designing, building, and optimizing highly scalable and reliable ETL/ELT pipelines and data warehouses to power analytics, machine learning, and business intelligence for clients. The ideal candidate should have 5+ years of professional experience in data engineering, expert proficiency in Python, deep hands-on experience with AWS core services, and solid expertise in SQL and complex query writing/optimization.

Staff Software Engineer

Company: Check

Location: Remote

Posted Nov 14, 2025

The job description highlights the opportunity to work on complex, scalable systems using modern cloud-native tools and technologies. It emphasizes the importance of collaboration, clear communication, and taking ownership of end-to-end delivery. The company offers a competitive compensation package and benefits, and values employees who can build genuine connections and embrace vulnerability.

Software Engineer - ML Feature Platform

Company: Reddit

Location: Remote

Posted Nov 14, 2025

This job posting describes a remote-friendly Software Engineer role at Reddit's Machine Learning Platform team, emphasizing high-impact work on ML infrastructure and requirements for experience with large-scale systems. It outlines benefits including healthcare, equity, and flexible time off, while noting pay transparency and base salary ranges.

Senior Product Manager

Company: InPost

Location: Remote

Posted Nov 14, 2025

InPost Group is an innovative European out-of-home deliveries company with a market capitalization of about $5 billion. They are looking for an experienced consumer-focused Product Manager to manage technology products in the mobile apps area, drive innovation, and lead product development efforts. The ideal candidate should have around 3 years of experience building high-impact mobile app products, proficiency in English and French, and a passion for scale, bias for outcomes, and long-term value.

Senior Account Executive

Company: Everstream Analytics

Location: Remote

Posted Nov 14, 2025

The text is a job description for a Strategic Account Executive at Everstream, focusing on the automotive industry. It outlines the key responsibilities, required qualifications, and the company's inclusive culture. The role involves customer engagement, relationship development, preparing and implementing deals, and reporting performance. The ideal candidate should have 7-10 years of enterprise sales experience, strong presentation and hunting skills, and fluency in German and English.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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