Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Channel Performance Consultant
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The job description is for a Channel Performance Consultant role in the insurance industry. The role involves serving as a liaison between the underwriting and distribution channels to drive profitable growth. Key responsibilities include developing relationships with channel stakeholders, understanding channel economics, facilitating speed-to-market implementation of solutions, and building a best-in-class data accuracy program. The ideal candidate should have a bachelor's degree, at least 4 years of relevant experience, excellent communication skills, and proficiency in Excel, PowerPoint, and BI tools.
Claims Specialist II
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The Claims Specialist role involves managing claims, evaluating liability, negotiating settlements, and interacting with various parties. The position requires a BSBA degree or equivalent experience, 2+ years of claims experience, and knowledge of investigation techniques, medical terminology, and legal aspects. Liberty Mutual offers training, competitive pay, benefits, and a commitment to diversity and inclusion.
Associate Quality Assurance Engineer
Company: Evident Change
Location: USA
Posted Nov 12, 2025
The Associate Quality Assurance Engineer position at Evident Change is a remote full-time role for individuals passionate about ensuring tech products work seamlessly. The role involves executing manual and automated test cases, assisting with test data and environments, performing API testing, logging defects, and participating in Agile ceremonies. Evident Change offers competitive compensation, benefits, and a supportive work environment.
Anesthesia Regional Director - ASC
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It emphasizes uncovering customer pain points, developing account plans, collaborating with internal teams and partners, and providing technical expertise. The role requires a bachelor's degree, 3-5 years of experience in B2B SaaS sales, and knowledge of healthcare IT ecosystems and SaaS integrations.
Account Director
Company: EVERSANA
Location: USA
Posted Nov 12, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek experienced professionals for Account Director roles.
Princ Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
Liberty Mutual is seeking a Principal Data Solutions Analyst to join their Corporate Financial Data Strategy and Governance Team. The role involves acting as a financial data steward, analyzing source data, and developing data solutions. The ideal candidate should have experience in coding for data management, Business Intelligence tools, and cloud platforms. Strong communication skills and a Bachelor's or Master's degree in a related field are required.
Paid Ads Specialist (Social & Search)
Company: GrowthAssistant
Location: USA
Posted Nov 12, 2025
GrowthAssistant is seeking a Paid Ads Specialist to manage and optimize paid advertising campaigns across Meta, Google, and TikTok Ads platforms. The role involves campaign management, creative asset management, reporting, and analytics. The ideal candidate should have 2+ years of social media ad buying experience, 1+ years of experience with Google Paid Ads, Search, YouTube, and Meta Paid Ads, and basic experience with Google Analytics and G Suite. The company offers benefits such as work from home, attendance performance and referral bonuses, paid holidays and time offs, and health insurance.
Full Stack Software Engineer (L5) - Delivery Engineering, Experiences
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Engineering team focuses on improving software delivery experiences for Netflix engineers, working on platforms like Spinnaker and Managed Delivery. The role requires a full stack engineer with experience in Java, JavaScript, Angular, or React, and a focus on mentorship, collaboration, and customer empathy.
Data Analyst (Power BI / US Healthcare)
Company: Celeste
Location: Philippines
Posted Nov 12, 2025
Celeste is seeking Data Analysts in the Philippines to collaborate with US healthcare tech companies. The role involves designing, developing, and maintaining data solutions using tools like Power BI, SQL, and Excel. Candidates should have 3+ years of experience, strong skills in Power BI and Excel, and be legally eligible to work in the Philippines as an Independent Contractor.
Engineering Manager (FE) - Learning Experience
Company: Canva
Location: New Zealand
Posted Nov 12, 2025
Canva is seeking an Engineering Manager to lead a frontend team focused on building AI-generated learning content and a new learning library. The role involves designing intuitive user experiences, collaborating cross-functionally, driving technical strategy, coaching engineers, and contributing to feature development. Canva offers equity packages, inclusive parental leave, a Vibe & Thrive allowance, and flexible leave options.
Engineering Manager (FE) - Video Storyline
Company: Canva
Location: New Zealand
Posted Nov 12, 2025
Canva is seeking an Engineering Manager to lead a new team focused on building AI-powered video editing tools. The role involves leading a frontend team, delivering intuitive editing surfaces, collaborating with technical leadership, and defining the frontend technical roadmap. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.
Education & LMS Support Specialist
Company: Lingraphica
Location: USA
Posted Nov 12, 2025
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication and quality of life for people with communication impairments. The company is looking for candidates who enjoy working in a fast-paced, goal-oriented environment and share their commitment to helping individuals on their communication journey. The job description outlines the responsibilities and qualifications for a temporary role providing operational support for existing Learning Management Systems (LMS) and assisting with various administrative tasks to support the team's education initiatives and activities.