Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Lead Apparel Designer
Company: MrBeast
Location: USA
Posted Nov 12, 2025
The role is for a Lead Apparel Designer to join a team and shape the creative vision for a recognized creator-driven brand. The designer will lead the creative direction and execution of graphics across apparel lines, from concept to production, ensuring emotional connection with fans and pushing boundaries of creator-led merchandise.
Claims Quality Improvement Product Owner
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The role involves leading the evolution of USRM Claims quality improvement capabilities by shaping strategy and backlog for integrated risk alerts, leader insights, and file reviews. The ideal candidate will have experience in insurance claims, risk quality improvement, or adjacent operations environments, excellent communication and stakeholder management skills, strong technical fluency, and a proven track record designing user-centered workflows and UX for operational users.
Technical Product Enablement Strategist
Company: Sprout Social
Location: USA
Posted Nov 12, 2025
Sprout Social seeks a Technical Product Enablement Strategist to drive success in their Sales and Success team. The role offers career growth, flexible work, and collaboration with top brands. Benefits include competitive pay, wellness programs, and a focus on diversity and inclusion.
Senior Product Manager - Pro - Tax Reporting
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages.
Claims Fraud Product Owner
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The role involves leading the creation of a Special Investigation Unit platform to prevent and detect fraud using predictive analytics, automation, and external intelligence. The ideal candidate should have domain knowledge in claims fraud, telematics, media forensics, or case management workflows, and experience in delivering measurable outcomes from product initiatives.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Nov 12, 2025
The role of a Support Manager at GitLab involves hiring and developing world-class Support Engineers, balancing direct customer relationships with strategic team scaling, and collaborating across departments to improve support efficiency. The team focuses on building processes, fostering self-sufficiency, and creating a psychologically safe environment for growth.
Firefox OS Integration Engineer - Crash Reporting
Company: Mozilla
Location: Canada
Posted Nov 12, 2025
Mozilla's mission to improve the internet through open-source projects and innovation. The OS Integration team focuses on enhancing Firefox's compatibility and crash reporting. The role offers competitive benefits and collaboration with a global team.
Senior Software Engineer - Full-stack - Growth Platform
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences connecting people to the ecosystem, with a focus on marketing funnels, signup flows, and user engagement. The Senior Platform Engineer role involves designing and maintaining internal tooling services and developer platforms to empower teams and drive business impact.
Senior Product Designer - Games Discovery
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is on a mission to entertain the world and is expanding into gaming. The Netflix Games team is seeking a Senior Product Designer to help shape how members discover and engage with games on the platform. The role involves designing intuitive and scalable discovery experiences across TV and web platforms, integrating games into the broader Netflix ecosystem, and shaping product strategy in collaboration with cross-functional teams.
Director of Expansion Verticals
Company: Signifyd
Location: USA
Posted Nov 12, 2025
Signifyd is a company that helps merchants grow their businesses by building trusted relationships with customers through advanced technology and a committed team. They are seeking a Director of Expansion Verticals to spearhead growth in key industries, particularly in the travel sector, by mapping and executing growth strategies, building strategic partnerships, and providing internal operational support.
Firefox OS Integration Engineer - Crash Reporting
Company: Mozilla
Location: Canada,UK
Posted Nov 12, 2025
Mozilla's job posting highlights their mission to improve the internet, the OS Integration role focusing on crash reporting, generous employee benefits, and commitment to diversity and inclusion. The position emphasizes collaboration, technical expertise, and alignment with Mozilla's core values of openness and user-centric innovation.
Anesthesia Regional Director - Global
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It outlines key responsibilities such as uncovering customer needs, developing account plans, collaborating with internal teams, and navigating complex negotiations. The role requires expertise in healthcare IT ecosystems, SaaS integrations, and sales methodologies. A bachelor's degree and 5+ years of experience in B2B SaaS sales in healthcare segments are preferred.