Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Software Engineer - Build Stability
Company: Gusto, Inc.
Location: Canada
Posted Nov 09, 2025
The role is for a Staff Software Engineer to shape the developer experience for hundreds of engineers at Gusto, focusing on improving the CI ecosystem's performance, scalability, and reliability. The team owns the Continuous Integration system, aiming to maximize engineering velocity and minimize friction in shipping. The ideal candidate has 10+ years of experience, systems thinking, and a track record of improving developer productivity through tooling and infrastructure enhancements.
Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization
Company: GitLab
Location: Netherlands,North America,UK
Posted Nov 09, 2025
The Senior Full Stack Engineer role at GitLab focuses on building critical authorization systems for the platform, impacting millions of users. The role involves architecting and implementing next-generation authorization infrastructure, collaborating with security and database teams, and solving complex performance challenges. The team works on a major authorization systems redesign to transform how authorization works across GitLab.
Manager of Specialist Solutions Architecture - Payments
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The company is seeking a Manager for the Payments Specialist Solutions Architecture team to lead a high-performing team of architects dedicated to Stripe's core payment products. The role involves mentoring, recruiting, developing metrics-driven processes, partnering with sales leadership, and serving as a key advisor to product and engineering teams.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Dominican Republic
Posted Nov 09, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.
Senior Product Designer II - Data Visualization
Company: HubSpot
Location: USA
Posted Nov 09, 2025
The role of Senior Product Designer II at HubSpot focuses on data visualization, with responsibilities including developing a unified Data Visualization Design System, shaping data narratives, championing clarity and accessibility, fostering collaboration, delivering actionable insights, and measuring impact. The company seeks experienced designers with expertise in information design, data visualization principles, and modern design tools.
Developer Advocate - Community
Company: Datadog
Location: USA
Posted Nov 09, 2025
The text describes a role for a software developer with experience in community relations to help build Datadog's reputation as a leader in DevOps, monitoring, observability, and security. The role involves creating content, engaging with the community, working with ambassadors, speaking at events, designing initiatives, partnering with product teams, and interfacing with open source communities.
Customer Experience Specialist
Company: Reserv
Location: UK
Posted Nov 09, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a detail-oriented Customer Experience Specialist to join their team and handle customer claims, administrative tasks, and communication with adjusters. The role requires 2+ years of experience in customer support or claims, strong communication skills, and proficiency with Google Workspace and internal systems.
Software Engineer - DOM Core
Company: Mozilla
Location: Poland
Posted Nov 09, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Mid/Senior QA Engineer - Jumper
Company: LI.FI
Location: EMEA
Posted Nov 09, 2025
Jumper is a crypto exchange powered by LIFI, offering a multichain DeFi experience. They have an agile team and over 150k active users. They are looking for a MidSenior QA Engineer to improve quality across their product.
Business Systems Architect - AI
Company: Figma
Location: USA
Posted Nov 09, 2025
Figma is seeking an experienced Business Systems Architect to lead the design, implementation, and governance of AI-powered internal systems across the organization. The role involves evaluating and activating AI capabilities in various applications, architecting an internal AI fabric, and defining architectural standards for AI model integration and monitoring. The ideal candidate should have 10+ years of experience in enterprise systems architecture, deep understanding of SaaS application ecosystems, and strong experience with AI/ML systems integration and architecture design.
Technology Experience Domain Specialist - Studio Production
Company: Netflix
Location: USA
Posted Nov 09, 2025
The job description outlines a role as a Technology Experience Specialist at Netflix, focusing on support, domain expertise, and collaboration. It includes responsibilities, required skills, and compensation details.
User Risk Strategist
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing user compliance, minimizing risk, and driving global economic growth while collaborating with executives and strategic partners.