Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Support Engineering Manager

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.

Shopify Expert

Company: Pyle USA

Location: USA

Posted Nov 09, 2025

This job description seeks a highly motivated Shopify expert to drive growth and innovation. The role emphasizes ownership, problem-solving, and cross-functional system integration. The company highlights a collaborative, fast-paced environment with opportunities for growth and impact in a family-owned business.

UX Designer - Developer experience

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a UX Designer for Developer Experience to improve software building and distribution globally. The role involves designing tools, collaborating with teams, and supporting complex products.

Corporate Account Executive - New Business

Company: HubSpot

Location: Remote

Posted Nov 09, 2025

The role of a Growth Specialist Account Executive at HubSpot involves identifying and closing good-fit prospects, educating them on HubSpot's software and inbound methodology, managing a pipeline of self-sourced leads, and partnering with internal stakeholders to achieve team goals. The company seeks experienced sales professionals with a positive outlook, strong knowledge of SaaS sales, and a commitment to success.

Account Manager

Company: Fortive

Location: USA

Posted Nov 09, 2025

Fortive Corporation is a global industrial technology innovator that makes the world safer and more productive. ASP, a subsidiary of Fortive, is a leading provider of sterilization and disinfection solutions, supporting healthcare facilities in protecting patients against hospital-acquired infections.

Medical Virtual Assistant

Company: Angel City VA

Location: Remote

Posted Nov 09, 2025

Angel City VA is a healthcare provider seeking a Medical Virtual Assistant to join their team. The role involves administrative tasks, patient communication, and collaboration with medical staff. The company offers competitive compensation, professional development, and a remote work environment.

Enterprise Account Executive

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is seeking talented individuals for global sales roles, emphasizing open-source innovation, enterprise software solutions, and a distributed work environment with opportunities for professional growth and competitive compensation.

Software Engineer - Infrastructure

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking experienced infrastructure engineers to help design, build, and operate scalable systems that power their real-time collaborative design tools used by millions worldwide. The role involves architecting distributed systems, improving developer experience, collaborating across teams, and shaping platform strategy. Figma offers a competitive compensation package and values continuous learning and growth.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

Software Engineer - AI Product

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.

Quickbase Developer/ Consultant

Company: VeilSun, Inc.

Location: Remote

Posted Nov 09, 2025

VeilSun is seeking a LowCode Developer with project management skills to join their team. The role involves developing, customizing, and optimizing lowcode applications, primarily using Quickbase, while also managing project delivery to meet business objectives. The company offers a competitive salary and benefits package, and emphasizes a consulting mindset, client collaboration, and identifying opportunities for additional value.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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