Provide A Positive Customer Service Experience Jobs in Multiple Locations

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Looking for Provide A Positive Customer Service Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Multiple Locations area.

IT Specialist (SYSANALYSIS/APPSW)

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a IT Specialist (SYSANALYSIS/APPSW) position at the Western Area Power Administration. The role involves serving as a business systems analyst and technical expert, requiring U.S. citizenship, background investigation, and DOE/WAPA certification. The position demands IT-related experience, including attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for GS-13, involving software development, gathering customer requirements, policy development, system support, and leading IT projects.

Information Technology Specialist (CUSTPST)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Dec 21, 2024

The Bureau of Engraving and Printing is hiring for an Information Technology Specialist (CUSTPST) position within the IT Support Division WCF. The role involves providing customer support for various IT systems, equipment, and materials. The position requires a one-year probationary period, a background investigation, and Direct Deposit for salary. Shift work, including nights, weekends, and overtime, is necessary. Specialized experience is required for GS-13, GS-12, and GS-11 levels, with opportunities for education substitution. The role demands attention to detail, customer service, oral communication, and problem-solving skills. A comprehensive benefits package is offered, including telework and flexible work schedules.

Information Technology Specialist (CUSTPST)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Dec 21, 2024

The Bureau of Engraving and Printing, within the IT Support Division WCF, is seeking an Information Technology Specialist (CUSTPST). The role involves providing customer support for IT systems, equipment, and materials. Key requirements include a one-year probationary period, public trust background investigation, and direct deposit. Specialized experience is required, varying by GS level. For GS-13, experience in IT services, maintaining information security architecture, and developing IT policies is needed. For GS-12, experience in technical planning, IT services, and customer collaboration is required. For GS-11, experience in IT customer support, system installation, and process improvement is necessary. Substitution of education for experience is possible with a Ph.D. or equivalent. The role also requires strong attention to detail, customer service, oral communication, and problem-solving skills. The position involves shift work, potential weekend work, and overtime. A thorough background investigation is required.

Nurse Specialist (Telemedicine)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Dec 21, 2024

The text describes a job opportunity in the Division of Medical Services, Telemedicine Services, Fort Peck Service Unit in Poplar, MT and Wolf Point, MT. The position offers a housing subsidy and requires U.S. citizenship, Selective Service Registration for males born after 1959, and various immunizations including COVID-19. The role necessitates obtaining and maintaining medical staff clinical privileges and passing a background check. The selected individual must have a nursing degree from an accredited program and a current nursing license. Specialized experience in telehealth/telemedicine technology is required for the GS-10 grade level. The position is covered by a Bargaining Unit and offers a comprehensive benefits package.

Data Scientist

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a permanent, non-remote Data Scientist position with the Institute for Water Resources - Navigation and Civil Works Decision Support Center. The role requires a bachelor's degree in a relevant field and one year of specialized experience in AI techniques, data analysis, and civil works policy. The position involves travel up to 10% of the time and offers a comprehensive benefits package.

Chief Data Officer

Company: Department of the Treasury - Office of the Inspector General for Tax Administration

Location: Multiple Locations

Posted Dec 21, 2024

The Treasury Inspector General for Tax Administration (TIGTA) is seeking a Principal Deputy Inspector General, Office of Data Analytics. The Chief Data Officer (CDO) will lead day-to-day executive leadership and direction over data management. Key requirements include U.S. Citizenship, progressive leadership experience, and evidence of senior executive level management capability. Applicants must provide responses to the Executive Core Qualifications (ECQs) and Technical/Professional Competencies (TPCs). The role involves strategic change, leading people, results-driven decision making, business acumen, and coalition building. A degree in a relevant field or equivalent experience is required. The position offers competitive salaries, bonuses, incentive awards, and comprehensive benefits.

BUDGET ANALYST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Dec 21, 2024

This text describes a formal Air Force intern position under the PALACE Acquire (PAQ) program. The position offers a 3-year formal training plan with yearly salary increases and permanent employment upon completion. Qualifications include a bachelor's degree with Superior Academic Achievement, or equivalent experience. Knowledge in financial management, research, and communication is required. Volunteer work is credited. A security clearance may be needed, and federal employment suitability is required.

SUPERVISORY SUPPLY CHAIN SPECIALIST

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 21, 2024

DCSA is hiring a Supervisory Supply Chain Specialist (Chief, Supply Chain Management) for a mission-critical role overseeing the agency's supply chain. The position requires managing a staff of supply and postal/shipping specialists, and involves occasional travel, telework, and the need for a valid driver's license. The role is designated as 'mission essential' and requires a Secret security clearance. Applicants must have one year or more of specialized experience in overseeing shipping services, supply ordering, policy formulation, and program oversight.

IT Specialist (CUSTSPT)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Dec 21, 2024

The job posting is for an IT Specialist (CUSTSPT) position at the IC-13 level with Mission Support, Office of the Chief Information Officer, Operations, Service Center, Program Services. The role requires specialized experience in Mobile Device Management, wireless product management, and device lifecycle management. The candidate must pass a Public Trust/High Risk background investigation and be a U.S. citizen. The position offers comprehensive federal benefits and may require deployment with little notice.

Park Ranger (River)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement details a six-month seasonal position at Dinosaur National Monument and Grand Teton National Park, starting in Spring 2025. The role involves river patrols on white water rivers, requiring experience in Class III or greater whitewater rapids. U.S. citizenship is required, and the selected candidate must pass a background check and drug test. The position may involve on-call work, evenings, weekends, holidays, overtime, and shift work, along with potential travel and uniform requirements. Qualifications include relevant experience or education in natural resource management, natural sciences, or related fields.

IT Specialist (APPSW/SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 21, 2024

This job posting details the requirements, conditions, and salary range for an IT Specialist (APPSW/SYSANALYSIS) position at various U.S. locations. The role is non-critical sensitive with secret access and requires DoD Acquisition Engineering & Tech Management (N) / ETM certification. The position is exempt under the Fair Labor Standards Act and requires IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The job posting emphasizes that education cannot be substituted for specialized experience at this grade level.

SUPERVISORY IT SPECIALIST (PROJMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement is for a position in the IT Directorate, specifically in the IT DIR OFFICE, ACCOUNTING SERVICES, ENTERPRISE SYSTEMS, EBIZ TECHNICAL SUPPORT BR, ZTCFB. The role is suitable for US Citizens and requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and expert-level oversight of IT systems projects. The position may require a favorable suitability review and security clearance. New employees will undergo E-Verify. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. The position is exempt from the Fair Labor Standards Act and occasional travel is required.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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