Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Business Systems Analyst - Associate A

Company: Blackbaud

Location: India

Posted Dec 06, 2025

This job description outlines a campus hire role for a Gainsight platform specialist, requiring configuration skills, collaboration with cross-functional teams, and system support. The position seeks graduates with a focus on SaaS platforms and CRM systems, emphasizing communication, analytical skills, and a proactive attitude.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Georgia,Serbia,Germany,Cyprus

Posted Dec 06, 2025

Gcore is seeking a Compute Hosting Growth Lead to own the growth strategy and unit economics for their low-cost compute and hosting business. The role involves driving measurable impact by improving conversion funnels, optimizing acquisition channels, and scaling adoption across self-serve and assisted customer journeys. The ideal candidate has 3+ years of experience in growth, product-led growth, or marketing operations, ideally in hosting, cloud, or SaaS, and a proven track record of managing performance metrics and running growth experiments.

Customer Success Specialist I

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek offers a dynamic role in customer success with a mission to revolutionize healthcare. The position includes competitive benefits, growth opportunities, and a supportive team environment.

Business Development Representative

Company: Talent Hackers

Location: Nigeria

Posted Dec 06, 2025

The job posting is for a skilled BDR Appointment Setter to drive prospect outreach, qualify leads, and book meetings for sales leadership. The role requires 3+ years of experience in phone outreach and appointment setting, hands-on experience with B2B SaaS products, and 1+ years of experience developing and executing LinkedIn DM campaigns. The ideal candidate should have experience using Sales Navigator or similar lead list building tools, demonstrated experience achieving and exceeding quota in a sales outreach role, and 1+ years of experience using HubSpot or similar tools for contact and pipeline management. Strong written and verbal English communication skills are required, along with the ability to work full-time in the EST time zone.

Talent Acquisition Partner

Company: Spektrix

Location: USA

Posted Dec 06, 2025

Spektrix is seeking a Talent Acquisition Partner to join their team and help attract top talent for their growing company. The role involves partnering with hiring managers, utilizing recruitment strategies, managing the recruitment process, and working on employer brand initiatives. The company offers competitive benefits and a flexible work environment.

Presales Solutions Engineer

Company: Moveworks

Location: Remote

Posted Dec 06, 2025

The job posting is for a Presales Solutions Engineer position at Moveworks. The role involves acting as a product champion and technical consultant, demonstrating the value of the Moveworks platform through customized demonstrations, architecture deep dives, and storytelling. The ideal candidate should have 5+ years of experience in presales or postsales technical roles, a solid understanding of cloud architecture and RESTful APIs, and the ability to communicate technical concepts to both technical and non-technical audiences.

Software Engineer - Backend

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job posting is for a Backend Engineer role at a company that values inquisitive, well-rounded individuals. The role involves working closely with product managers, designers, and other backend engineers to build robust frameworks and features. The ideal candidate should have a strong understanding of API workflow development and best practices in Python or Java, along with 3+ years of industry experience. The company offers opportunities for growth, collaboration, and working on high-impact projects.

Fullstack Engineer, Front-End

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job description is for a Fullstack Frontend Engineer role at Pinterest. The role involves driving initiatives to empower developers to build modern web experiences for Pinners with high productivity, performance, and quality. The ideal candidate should be passionate about frontend, have a growth mindset, and be able to give opinions on how to improve. The role requires expertise in JavaScript, CSS, DOM, HTTP protocol, and web technologies like React and Redux. The candidate should have strong technical skills, understand web best practices, and be able to deliver large cross-functional projects. The role requires in-person collaboration 12 times per quarter and can be based anywhere in Mexico.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva's FPampA role offers growth, collaboration, and benefits like flexible leave and wellbeing allowances in a dynamic environment.

Senior Art Director

Company: Canva

Location: Viet Nam

Posted Dec 06, 2025

The job description is for a Creative Lead/Senior Art Director role at Canva, based in Ho Chi Minh, Vietnam. The role involves shaping creative direction, content creation, and curation, as well as collaborating with stakeholders and leveraging local market insights. Canva offers flexibility in work location and emphasizes a culture of innovation and inclusivity.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is a company that values collaboration, growth, and innovation. They offer a supportive work environment with flexible options and opportunities for professional development. The FP&A team is seeking a strategic finance business partner to join their collaborative and supportive environment.

Staff Product Manager - AI/ML Personalization

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest is seeking a passionate and strategic AIML Product Manager to lead personalized experiences on the platform. The role involves defining, designing, and launching AI/ML-powered features, collaborating cross-functionally, setting product vision, and identifying new opportunities to advance personalization. The ideal candidate should have experience in AIML products, technical fluency, strong communication skills, strategic thinking, customer-centricity, collaboration, ownership mindset, and a relevant degree.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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