Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Application Developer-ServiceNow
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role of an Associate Developer. It outlines responsibilities involving solution creation, stakeholder collaboration, and technical expertise in ServiceNow. Requirements include education and experience in specific technologies, with certifications preferred.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing ETL workflows, redesigning batch processing, studying existing systems, and providing production support. Required skills include 3+ years of ETL experience, Agile environment familiarity, and strong communication skills.
Application Developer - Commerce Transformation
Company: IBM
Location: CLUJ-NAPOCA, RO
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Commerce Hybris Developer. The position involves designing, developing, and deploying enterprise-level e-commerce solutions using Java, Spring, JPA/Hibernate, REST APIs, and other technologies. The role requires strong technical skills, collaboration, and leadership abilities.
Quality Engineer-Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires designing, building, testing, and deploying effective testing solutions, applying automated tools across the Software Development Life Cycle, and supporting the test team with tool and process recommendations.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Shanghai, CN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required technical expertise.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. Required qualifications include a bachelor's degree, 12+ years of SAP functional experience, and expertise in SAP MM Hana modules.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.
SAP Consultant-HANA & CFIN (Central Finance)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting long-term relationships with clients, collaboration across industries, and the use of hybrid cloud and AI technologies. It emphasizes the importance of curiosity, continuous learning, and the opportunity to work on strategic SAP solutions.
Delivery Project Executive - Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
IBM is seeking highly motivated and experienced individuals for the role of Delivery Project Executive. The role involves leading client engagements, managing relationships, and ensuring successful program implementation. The ideal candidate should have exceptional client-facing skills, experience in category management and strategic sourcing, and a proven track record of leading sourcing teams.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP APO modules, with a preference for candidates having experience in specific modules and industries.
AI Engineer Intern– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Engineer interns. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Software Developer (Java Back-End) - IBM Data Intelligence
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
IBM is seeking a skilled backend software developer to join their Data Intelligence development team. The role involves designing, implementing, and maintaining new data lineage features and components, as well as developing data agents for customers to retrieve lineage from their data sources. The candidate will work closely with cross-functional teams and contribute to increasing data pipeline transparency for customers.