Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Test Specialist - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Test Specialist with expertise in Automation involves streamlining testing processes, creating automated testing solutions, and ensuring software quality.
AWS Devops Engineer - Defence sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits such as flexible working, sabbaticals, and pension plans. The role of Managing AWS DevOps Infrastructure Specialist involves shaping AWS infrastructure strategy, leading complex solution design, mentoring team members, and collaborating with stakeholders.
Package Consultant-SAP Solution Manager
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, team delivery leadership, and comprehensive solution delivery. It highlights the importance of collaboration, technical expertise, and industry knowledge in delivering high-quality solutions to clients.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment. It highlights the required and preferred education and technical expertise, including experience with Java, Spring, CICD tools, and test automation tools.
Package Consultant-SAP SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting, focusing on leading a tech sales team, collaborating on prototype development, and maximizing resources to drive client success. The position requires extensive SAP experience and expertise in various SAP modules and solutions.
SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The job posting is for a highly skilled Package Consultant with expertise in SAP HANA Supply Chain Management. The role involves leading and managing SAP HANA SCM and TM package implementations, providing technical leadership, collaborating with stakeholders, and staying updated with the latest SAP developments. The ideal candidate should have a strong background in SAP consulting, at least 5 years of experience in SAP HANA SCM and SCM PP APO IBP, and excellent communication and project management skills.
Productization and Continuous Integration (CI) engineer
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a productization and CI developer to join their team. The role involves developing and maintaining high-quality software products using various technologies and programming languages. The ideal candidate should have Java programming skills, experience with build tools, source control systems, and CICD pipelines. A bachelor's degree is required, with a master's degree preferred.
Software Developer Intern 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking growth-minded individuals to join their elite teams and shape the future of AI and cloud technology. The company offers opportunities for backend and frontend development, fueling the future of software technology, and being a guardian of quality. They provide a Developer Academy, global reach, and endless growth opportunities.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst for Record to Report (R2R). The position involves general accounting tasks, risk identification, and meeting client Service Level Agreements (SLAs). The role requires a bachelor's degree, proficiency in MS Office and ERP software, and strong interpersonal skills.
SAP FI/CO Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role of an SAP FICO Consultant within IBM Consulting involves leading and supporting SAP FICO design and configuration across various process areas, working with client finance stakeholders, configuring and optimizing core FICO processes, supporting integration with other SAP modules, participating in system upgrades and migrations, preparing functional specifications, collaborating with technical teams, developing end-user training, and contributing to continuous improvement initiatives.
Managing Consultant - SAP S/4HANA IS (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA solutions. The position requires strong communication skills, negotiation abilities, and a willingness to work on-site with clients.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.