Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Selection Specalist (Recruiter)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM seeks a detail-oriented recruiter with 14 years of IT recruitment experience to manage end-to-end hiring, source candidates, and coordinate interviews. The role requires strong communication skills, familiarity with ATS tools, and ability to handle fast-paced environments.
Domain Trainer - Compensation and Benefits
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Service Delivery Management role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise for the position. The role involves ensuring service level agreements are met, managing team performance, documenting processes, conducting team meetings, managing volumes, handling escalations, ensuring business controls, resolving issues, providing training, maintaining backup systems, conducting quality assurance reviews, identifying process improvements, managing change, financial management, and more. The position requires a bachelor's degree and experience with an LMS tool and advanced Excel skills.
Software Engineer Keycloak Cloud Native
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team and work on the Keycloak project, an open source Identity and Access management platform. The role involves developing and maintaining high-quality software products, collaborating with other teams, and contributing to the upstream open source community. The ideal candidate should have a background in software development, experience with cloud technologies, and a self-starter mindset.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, recognition programs, and benefits like flexible working and pension plans. The role requires leadership, mentorship, technical expertise in Java and web technologies, and experience with Agile methodologies and cloud platforms.
Cybersecurity Consultant (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position is a Cybersecurity Consultant, responsible for assessing vulnerabilities, designing security architectures, and implementing controls to safeguard critical business assets. The role requires a Bachelor's or Master's degree in Computer Science or a related field, 2-5 years of experience in Cybersecurity Consulting, and knowledge of network security, identity and access management, cloud security, and incident response fundamentals.
Cyber Security Consultant - Data/Application Security
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and a supportive work-life balance culture.
Oracle Cloud Payroll Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on providing expert consulting for Oracle Cloud Payroll policies and processes. It outlines the required education, technical expertise, and skills needed for the role, including experience with Oracle HCM Cloud tools and the ability to lead the software development lifecycle.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include Java, Spring framework, CICD tools, test automation, JavaScript frameworks, and cloud platforms.
General Accounting Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. The company values curiosity, continuous learning, and challenges the norm to drive meaningful change for clients.
Network Security Architect
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The job posting seeks a skilled Network Security Architect with deep expertise in Cisco technologies to design and implement secure, scalable, and high-performance network architectures. The role focuses on leveraging Cisco's latest innovations, including Cisco XDR, Hypershield, Secure Connect, SASE, ThousandEyes, and Splunk, to protect enterprise infrastructure across on-premises and cloud environments. The position offers opportunities for professional development, competitive compensation, and benefits.
Software Engineer II - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically within the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position focuses on infrastructure and security lifecycle management, with responsibilities including design, implementation, collaboration, and problem-solving.
Engineering Manager - HashiCorp InfraGraph, Graph Engine Team
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager for the Graph Engine Team. This team is responsible for building a new resource graph system to model, connect, and query infrastructure resources, applications, services, and ownership. The role involves providing direction, setting expectations, ensuring delivery and operational health, guiding technical tradeoffs, participating in on-call rotations, partnering with cross-functional leaders, fostering diversity and inclusion, and helping engineers grow their skills and careers.