Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP Consultant-Energy Environment and Utilities
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.
Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.
Software Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the role of an Application Architect Technical Lead at IBM Payments Center. The position involves helping clients transform their business, defining project scope and vision, and designing hybrid multi-cloud and cloud-native architectures. The role requires expertise in payments industry, hybrid cloud platform security, governance, compliance, and experience in designing and delivering complex IT projects.
Operational Buyer - German speaking
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM is seeking a self-driven and highly motivated Operation Buyer to join their Procurement Services team for a key client in EMEA. The role involves acting as a first point of contact for procurement activities, ensuring smooth operation of category directives, and providing support for procurement applications and processes.
SAP HANA & CLM Specialist - Cash & Liquidity Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients across various sectors.
High Speed IO Verification Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The High Speed IO design team at IBM delivers proprietary and industry standard interfaces for POWER systems and Z Mainframes processors. The role involves understanding design specifications, developing verification skills, debugging fails, and working with the design team to resolve issues. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience in design verification, SoC verification, knowledge of verification methodologies and HDLs, programming skills in C++, C, OOPs, Python, and Perl, and hardware debug skills. Preferred technical expertise includes knowledge of High Speed Serdes Phy Interface, PCIe, Ethernet, DDR, Chip Initialization, SCAN, and BIST.
HR Industrial Relation and Wage Compliance Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is responsible for maintaining the company's compliance with Australian National Employment Standards and Modern Awards. The successful candidate will manage and execute the compliance management system, conduct audits, and provide expert advice on employment and industrial relations issues.
Hardware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking developers and hardware development engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware firmware and semiconductors for IBM products. Required skills include programming, computer architecture, and hardware design.
Package Consultant-Workday Absence, Time Tracking, Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves supporting infrastructure for various industries and requires experience in Workday implementation and certification.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and career growth opportunities. The role involves software development, technical expertise, and working in IBM's delivery centers to drive technological adoption.
Senior Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a Senior Data Engineer position in IBM Consulting's IT Digital Marketing Solutions team. The role involves developing dynamic software solutions, working in Client Innovation Centers, and collaborating with clients globally. The position requires proficiency in Python, Java, or .NET, experience with Docker and Kubernetes, ETL processes, security and data protection, and SQL environments. Preferred experience includes Azure DevOps.
Senior OCP Consultant
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The IBM Technology Expert Labs team is seeking a skilled System Administrator Consultant with experience in OpenShift/Kubernetes cluster administration and Linux RHEL-based systems. The role involves managing OpenShift/Kubernetes clusters, RHEL/Linux systems, and implementing best practices for network, storage, and infrastructure. The ideal candidate will have a collaborative and experiential mindset, strong problem-solving skills, and the ability to build effective relationships with clients and partners.