Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The Data Engineer will develop, maintain, evaluate, and test big data solutions using Spark Framework, Python or Scala, on Hadoop and Azure Cloud Data Platform. Responsibilities include building data pipelines, processing data with Spark, developing efficient software code, and working with Hadoop and Azure ecosystem components.
Supply Analyst - (LTB coordinator)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The position is part of the Supply Assurance Organization. The role involves reviewing and analyzing End Of Life notifications from suppliers and working with various teams to make decisions and complete tasks. A Bachelor's degree in Industrial Engineering, International Business, Business Administration or related fields is required, along with strong analytical skills and SAP knowledge.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers, developing partnerships with HR stakeholders, creating technical solutions, and implementing plans for testing business processes. The role requires excellent communication skills, experience with Oracle Cloud Applications, and knowledge of P2P modules.
SOC Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the responsibilities of a SOC Analyst, including analyzing SIEM alerts, conducting root cause analysis, collaborating with engineering teams, validating escalations, analyzing complex email cases, handling NextGen Endpoint Protection incidents, analyzing suspicious emails, and supporting continuous improvement of workflows. The role requires a solid understanding of cyber kill chain, MITRE ATT&CK, and incident response, as well as proficiency with SIEM, Splunk, EDR, CrowdStrike, and SOAR automation workflows.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and developing high-quality software. Required skills include Java, React, Redux, and experience with databases like SQL, NoSQL, Postgres, MongoDB, or Cassandra.
Senior Software Developer FileNet Content Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM FileNet Content Manager is an enterprise content management platform. The company is seeking an innovative, experienced software developer to build AI-infused features for their products. The role involves working in a dynamic, collaborative environment, mentoring junior developers, and contributing to the full software development lifecycle.
Senior Scrum Master – Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC promotes a supportive work environment with opportunities for career growth, training, and innovation. The role emphasizes collaboration, Agile methodologies, and delivering secure solutions for defense clients, while offering comprehensive benefits and professional development.
エンタープライズのお客様向けアカウントセールス（パートナー様連携）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise clients in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and strategic growth opportunities. It outlines responsibilities like customer engagement, cross-functional teamwork, and long-term value creation, while showcasing IBM's supportive training environment and team-oriented culture.
Infrastructure
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Java Engineer to lead projects, mentor junior engineers, and shape technical direction.
Associate Security Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a program for university hires to work with diverse clients worldwide. The role involves collecting and analyzing requirements, designing solutions, and implementing advanced security solutions. The company focuses on professional development, continuous learning, and career growth in a culture of coaching and empathy.
Quality Engineer - SDET
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a Software Development Engineer in Test (SDET) role at IBM Consulting. The role involves designing, developing, and maintaining automation frameworks for backend API validations using Java and tools like Karate, Rest Assured, and Postman. The SDET will collaborate with cross-functional teams, contribute to CI/CD pipelines, and ensure high code and test coverage while improving backend performance and reliability.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuously learning new technologies. The role requires a Bachelor's degree, 6-7 years of experience, and expertise in SAP HANA, ABAP development, and related technologies.