Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

The SafetyWing Digital Nomad Residency

Company: SafetyWing

Location: Worldwide

Posted Dec 18, 2025

SafetyWing offers a digital nomad residency program with up to $4000 reimbursement for travel, accommodation, and work tools, emphasizing mentorship, community access, and a storytelling-driven application process to select candidates for global living opportunities.

AI Architect

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting seeks a Data Engineering and AI Architecture Consultant with expertise in scalable AI solutions and cloud platforms. The role requires 8+ years of experience in AI/ML and data analytics, with a focus on cloud-native technologies. The position offers competitive compensation ($1.3M-$2.16M), comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. It emphasizes technical leadership, cross-functional collaboration, and compliance with AI governance standards.

Technical Product Manager (AI-driven oncology platform)

Company: Massive Bio, Inc.

Location: USA

Posted Dec 18, 2025

Massive Bio and DUO are innovative healthtech solutions focused on improving cancer patient care through AI-driven platforms. The role of a Technical Product Manager involves leading product strategy, technical ownership, and delivery while integrating with enterprise systems. The text emphasizes measurable impact, compliance, and scalable deployments in oncology portfolios.

Epidemiology Data Scientist

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting describes a Data Science Consulting role with responsibilities involving quantitative analysis, machine learning, and collaboration with public health experts. It outlines requirements for advanced degrees and technical skills, along with a competitive salary range and comprehensive benefits package.

Account Manager - Digital Asset Solutions

Company: AlphaPoint

Location: USA

Posted Dec 18, 2025

AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.

Lead Web Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.

Lead ETL Engineer_Datawarehouse

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job description highlights a Lead Data Warehouse Developer role at Green Dot with competitive compensation, remote work flexibility, and opportunities for technical leadership. The position emphasizes cloud-based data solutions, ETL development, and collaboration on large-scale projects. Green Dot promotes an inclusive hiring process and values diversity in its workforce.

Sr. Network Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a Senior Network Engineer with expertise in cloud and on-prem infrastructure. The role offers a competitive salary range and remote work flexibility. The company emphasizes inclusivity and equal opportunity.

Lead Product Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job posting highlights a product management role at Green Dot with responsibilities including partner product development, lifecycle management, and cross-functional collaboration. The position offers a competitive salary range and emphasizes remote work flexibility, company culture, and opportunities for growth.

Growth Product Manager

Company: Kodify

Location: Spain

Posted Dec 18, 2025

Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.

Associate Software QA Specialist / Software QA Specialist

Company: First Advantage

Location: India

Posted Dec 18, 2025

First Advantage offers rewarding careers in inclusive tech environments, emphasizing innovation, accessibility, and comprehensive employee benefits. They seek experienced professionals to join dynamic teams and contribute to impactful solutions.

Senior Infrastructure Engineer

Company: BlueVoyant

Location: USA

Posted Dec 18, 2025

This job posting seeks a Senior Infrastructure Engineer with expertise in multicloud environments to design, implement, and maintain scalable infrastructure solutions. The role involves collaboration across teams, automation of tasks, and adherence to agile practices. BlueVoyant emphasizes cybersecurity, cloud optimization, and compliance with U.S. citizenship requirements.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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