Public Safety Ensured Jobs in Atlanta, GA
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Asset Protection Associate (Full-Time)
Company: GOAT Group
Location: Atlanta, GA
Posted Mar 11, 2024
<p><span><strong>About the Team<strong><span><p> <p><span>At GOAT Group the Asset Protection team is dedicated to offering our employees a safe workplace that operates at the highest level of integrity The department is comprised of Asset Protection Security Inventory Control and Workplace Services This structure ensures that one global team oversees the physical security of our facilities the maintenance of our facilities the movement of our inventory and the overall safety of our employees As our global expansion continues we are looking for passionate people to join the team and help take our department to new heights<span><p> <p><span><strong>Role Overview<strong><span><p> <p><span>The Asset Protection Associate will support the local Asset Protection Team in our Atlanta facility This position reports to the AP SupervisorManager The incumbent will help ensure a safe and secure work environment by acting as a visual deterrent to potential loss while also documenting anyall required activities <span><p> <p><span><strong>In this role you will <strong><span><p> <ul><li><span>Foster healthy relationships with staff vendors and guests while demonstrating a superior customer service attitude<span><li> <li><span>Maintain a professional and presentable appearance at all times that is in compliance with GOAT Groups uniform standards<span><li> <li><span>Assist in reviewing POST Orders for your assigned facility<span><li> <li><span>Ensure that all aspects of POST Orders are in place monitored and enforced <span><li> <li><span>Assist in enforcing the facilitylevel IIPP Program Emergency Evacuation Procedures and the Fire Prevention Program<span><li> <li><span>Assist with access control compliance the visitor program and access card audits<span><li> <li><span>Thoroughly examine and record logistics carrier information in accordance with CTPAT compliance standards where applicable<span><li> <li><span>Complete openingclosing checklists and communicate findings<span><li> <li><span>Support the local management team with any planned andor special events<span><li> <li><span> Control entrance and departure of employees visitors and vehicles according to GOAT Group Policy<span><li> <li><span>Conduct thorough package inspections including jacketscoats anytime employees are exiting the facility warehouseretail store<span><li> <li><span>Monitor all surveillance cameras<span><li> <li><span>Document unlawfulsuspicious activities<span><li> <li><span>Review CCTV footage to document afterhours building openingclosing procedures<span><li> <li><span>Assist in the process of evicting trespassers and violators and detain perpetrators while following legal protocols before relevant authorities arrive at the scene<span><li> <li><span>Be trusted to make smart decisions consistent with applicable guidance and policies requiring good judgment both proactively and reactively<span><li> <li><span>Any other duties as assigned by Asset Protection Workplace Services andor Operations <span><li> <ul><p><span><strong>We are looking for<strong><span><p> <ul><li><span>A motivated and teamoriented individual with one or more years of Distribution Center andor Retail store experience<span><li> <li><span>Security Guard andor Asset Protection experience preferred<span><li> <li><span>Audit and compliance experience preferred<span><li> <li><span>Ability to coach and train team members<span><li> <li><span>Ability to confidently handle personal andor sensitive information<span><li> <li><span>Ability to work a flexible schedule to meet the evolving needs of the business<span><li> <li><span>CCTV NVR Google Suite Excel Powerpoint and IOS experience is a plus for this position but not required<span><li> <li><span>Ability to work in a typical warehouse or retail environment This could include dust fluctuating temperatures and extended time frames of sitting standing andor walking<span><li> <li><span>High School Diploma or equivalent<span><li> <ul><p><br ><p><p><span>SJ2024<span><p> <div> <div> <p><em>The hiring range for this position is below plus benefits 401K paid time off dental medical vision disability life insurance options To determine starting pay within the hiring range we carefully consider a variety of factors including primary work location rolelevel a candidates skills experience market demands and internal parity You may reach out to a recruiter for additional information<em><p> <p>Hiring Range<p> <p><span>$1587<span><span><span><span>$1755 USD<span><p> <div> <div> <div> <p><span>GOAT Group represents the leading platforms for authentic sneakers apparel and accessories Operating four distinct brandsGOAT Flight Club Grailed and aliasGOAT Group has a global community of over 50M members across 170 countries<span><p> <p><span>GOAT is the global platform for the greatest products from the past present and future Since its founding in 2015 GOAT has become the leading and most trusted sneaker marketplace in the world and has expanded to offer apparel and accessories from select emerging contemporary and iconic brands Through its unique positioning between the primary and resale markets the company offers styles across various time periods on its digital platforms and in its retail locations while delivering products to over 50 million members across 170 countries<span><p> <p><span>Established in New York City over 15 years ago Flight Club revolutionized sneaker retail as the original consignment store for rare shoes Carrying the rarest exclusives and collectible sneakers Flight Club has evolved from a onestop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike With three brickandmortar locations in New York City Los Angeles and Miami Flight Club remains the premier source for authentic rare sneakers<span><p> <p><span>Founded in 2013 Grailed is the leading communitydriven marketplace for rare luxury streetwear and vintage fashion The marketplace was built for enthusiasts by enthusiasts and features products from brands including Supreme Raf Simons Gucci Saint Laurent Balenciaga Prada and more With a highly curated selection of resale pieces including inventory exclusive to the platform Grailed makes fashion accessible<span><p> <p><span>The company is backed by strategic investor Foot Locker Inc as well as some of the leading names in venture capital including Park West Asset Management T Rowe Price Associates Inc Franklin Templeton Adage Capital Management Ulysses Management D1 Capital Partners Accel Andreessen Horowitz Index Ventures Matrix Partners Upfront Ventures Webb Investment Network and Y Combinator<span><p> <p><em><span>GOAT Group will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance if applicable By applying you authorize GOAT Group to send you text messages regarding your job application interview andor onboarding process and other job opportunities at GOAT Group <span><span>If you are a California resident please review our California Privacy Rights Notice for Job Applicants <span><em><em><span>If you are an EU or UK resident please review our EU UK Candidate amp Employee Privacy Notice<span><em><p> <div>
BCP Program Senior Project Support Specialist
Company: Cox Communications, Inc.
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b>Company<b> <p> <p>Cox Communications Inc <p> <p><b>Job Family Group<b> <p> <p>Business Operations <p> <p><b>Job Profile<b> <p> <p>Sr Project Support Specialist <p> <p><b>Management Level<b> <p> <p>Individual Contributor <p> <p><b>Flexible Work Option<b> <p> <p>Hybrid Ability to work remotely part of the week <p> <p><b>Travel <b> <p> <p>Yes 5 of the time <p> <p><b>Work Shift<b> <p> <p>Day <p> <p><b>Compensation<b> <p> <p>Hourly base pay rate is $2558 $3837hour The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidates knowledge skills and abilities Position may be eligible for additional compensation that may include commission annual monthly etc andor an incentive program <p> <p><b>Job Description<b> <p> <p><b>Role Summary<b> <p> <p>Cox Communications Inc maintains a world class Business Continuity Program BCP Our goals are to ensure the safety of our employees and their families provide our customers with the communications services they rely on and to support the communities where we operate during emergency situations The BCP Program Project Support Specialist will play a key role to further improve our BCP capabilities <p> <p>This will be achieved by supporting field and Atlanta employees involved with BCP plan development plan execution plan maintenance training of employees assigned with BCP tasks and in a time of need support BCP teams with recovery and restoration activities During oncall rotations and active Business Continuity Planning BCP events this role requires availability outside standard business hours potentially including weekends and company holidays Furthermore this role may entail continuous engagement during both natural and humanmade crisis situations <p> <p><b>Primary Responsibilities and Essential Functions<b> <p> <ul><li>Supports updating checklists preseason preevent preparation and response and all supporting documentation for Business Continuity Plans BCP plans<li> <li>Supports the launch of seasonal planning checklists to the regional marketsareas and certifies completion by established target dates<li> <li>Promotes best practice sharing throughout the CCI BCP plans administers the standardized BCP plan and processes to support adherence to ISO 22301<li> <li>Supports the delivery of training on our BCP process and tools to CCI employees new to business continuity and refresher training to existing BCP team members as requested<li> <li>Enrolls BCP team members in BCP website and tools Administers GETS and WPS accounts for all CCI locations AlertMedia for all CCI locations and weather vendor tool for all CCI locations<li> <li>Supports the creation distribution and audit aspects around BCP plans and tools to ensure compliance with ISO 22301 SOC II HIPAA Etc<li> <li>Participates in assigned shared tasks when BCP preparation or response is required Collective team responsibilities may include but are not limited to the following scheduling of conference calls and the launch of checklists to the teams may be responsible for executing on actions as part of a response<li> <li>Provides collaborative input as team member in the development of BCP exercise and cofacilitation of exercises<li> <li>Supports initiatives to maintain and grow relationships with emergency management agencies Public ServiceUtilities Commissions and electrical utilities<li> <li>Supports the coordination of various activities with other Cox divisions newly added Lines of Business to company portfolio and works closely with CEI Corporate Security<li> <li>Acts in support of change across all CCI Regions This may include but not be limited deployment of new BCP tools revised processes or revised procedures<li> <li>Supports collaboration with a diverse range of functional boundary partners across various business areas and echelons Demonstrates ability to standardize processes or reduce transactions around specific tasksfunctions<li> <li>Upon completion of training this position will assume oncall responsibilities one week per month Under the guidance of BCP leadership responsibilities during this week include preparation and communication of threat monitoring intelligence and serving as the initial point of contact for potential BCP events occurring during that week<li> <li>Due to the level of sensitive information this position will be exposed to the candidate will be required to complete an NDA or applicable documentationform at time of hire<li> <li>1 to 5 travel may be required<li> <ul><p><b>Qualifications<b> <p> <p><b>Skills and Requirements<b> <p> <p><b>Minimum<b> <p> <ul><li>High School DiplomaGED and 5 years experience in a related field The right candidate could also have a different combination such as any level degreecertification beyond a HS diplomaGED in a related discipline and 3 years experience or 7 years experience in a related field<li> <li>Requires strong working knowledge of Office 365 Suite of tools SharePoint Administration and Outlook Distribution group creationmaintenance<li> <li>Basic knowledge of Adobe PDF<li> <li>Excellent interpersonal leadership presentation and collaborative skills to work effectively with teams throughout organization<li> <li>Must be flexible for emergency response activities as needed<li> <li>Valid drivers license with an acceptable driving history<li> <li>Infrequent travel between locations within region as well as other Cox locations across country as needed<li> <li>Ability to work independently or as part of a team<li> <li>Ability to conduct virtual or inperson meetings with audiences up to 500 employees<li> <li>Capacity to learn and grow into more strategic level roles that will help progress the program CCIs BCP program<li> <li>Excellent organizational and problemsolving skills<li> <ul><p><b>Preferred <b> <p> <ul><li>BSBA degree in related discipline strongly desired<li> <li>2 or more years of experience in a management role preferred<li> <li>Previous experience in managing situations of crisis or high stress and uncertainty<li> <li>Knowledge of telecommunications systems technology<li> <li>Knowledge of GIS systems andor technology<li> <li>Knowledge of Emergency Management operating principles NIMS and Incident Command System<li> <li>Knowledge of safety and risk management techniques<li> <li>Demonstrated experience with content management systems<li> <li>Knowledge of telecommunications system operations<li> <li>Industry certification in Business Continuity or actively working toward certification<li> <li>Knowledge of ISO 22301 Standard on Business Continuity<li> <li>Prior experience communicating threats with focus on writtengraphic components<li> <li>Prior experience with Microsoft Power Platform suite of tools<li> <li>Prior experience using AlertMedia or other mass communication tools<li> <li>Prior experience using GETSWPS or related<li> <li>Prior experience using Telecommunications Service Priority<li> <li>Prior experience working with external 3rd parties that provide services to Cox<li> <li>Prior experience with project management or related tasks<li> <li>Specialty knowledge or experience in any of the following <ul><li>Environmental Health and Safety<li> <li>Emergency Management<li> <li>DOT guidelines<li> <li>EnvironmentalIndustrial Hygiene<li> <li>Systems Technology<li> <li>Customer Service<li> <ul><li> <ul><p><b>Benefits<b> <p> <p>Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year Employees are also eligible for additional paid time off in the form of bereavement leave time off to vote jury duty leave volunteer time off military leave parental leave and COVID19 vaccination leave <p> <p><b>About Us<b> <p> <p>Cox Communications is all about creating moments of real human connection and for employees thats true both in the workplace and in the problems we solve for customers From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online were creating a world that is smarter and more connected Benefits of working at Cox may include health care insurance medical dental vision retirement planning 401k and paid days off sick leave parental leave flexible vacationwellness days andor PTO For more details on what benefits you may be offered visit our benefits page Cox is an Equal Employment Opportunity employer All qualified applicantsemployees will receive consideration for employment without regard to that individuals age race color religion or creed national origin or ancestry sex including pregnancy sexual orientation gender gender identity physical or mental disability veteran status genetic information ethnicity citizenship or any other characteristic protected by law Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability unless such accommodations would cause an undue hardship<p>
Digital Account Coordinator
Company: Jackson Spalding
Location: Atlanta, GA
Posted Mar 11, 2024
<p><strong><span><span>DIGITAL ACCOUNT COORDINATOR <span><span><strong><p> <p><span><span>Are you looking to join a hungry and humble team of thinkers creators and achievers Youve come to the right place <span><span><p> <p><span><span>Jackson Spalding is an awardwinning PR and marketing agency that helps brands stand out to move those who matter most <span><span><p> <p><span><span>Fiercely creative and strategic we work alongside our clients to help them connect with their audience and reach their goals Jackson Spalding was built on the principle that there had to be a better way to run an agency That means that we stay curious have an open mind and ask questions to make sure we consistently achieve excellence with integrity <span><span><p> <p><strong><span><span>ABOUT THE ROLE <span><span><strong><p> <p><span><span>This role is perfect for a digital professional who thrives in a collaborative environment and is ready to make a real impact on our clients success Dive into the exciting world of social media management monitoring conversations and sparking engagement Collaborate with the team to turn social media leads into gold and tackle unique opportunities Manage and publish compelling site content and enhance user experience through datainformed improvements <span><span><p> <p><strong><span><span>ABOUT JACKSON SPALDING <span><span><strong><p> <p><span><span>Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention affinity and action Through its integrated PR digital marketing advertising brand strategy and creative services the agency helps organizations better share their stories Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned <span><span><p> <p><span><span>With offices located in Atlanta Dallas Los Angeles and Athens Ga Jackson Spaldings clients include celebrated brands like ChickfilA The CocaCola Company Delta Air Lines Google LLBean Orkin Primrose Schools and Toyota among others Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2022 has been featured on Best Places to Work lists and has earned awards ranging from the SABREs to ADDYs <span><span><p> <p><strong><span><span>RESPONSIBILITIES <span><span><strong><p> <ul><li> <p><span><span>Respond to customers in social media management platform <span><span><p> <li> <li> <p><span><span>Coordinate with team members on oneoff engagement opportunities sourced from social media <span><span><p> <li> <li> <p><span><span>Create and update content publishing in the digital content management system <span><span><p> <li> <li> <p><span><span>Project manage content and tracking deadlines <span><span><p> <li> <li> <p><span><span>Migrate content from various sources into required templates <span><span><p> <li> <li> <p><span><span>Create and publish short form writing <span><span><p> <li> <li> <p><span><span>Perform content audits of site content and recommendimplement changes to improve user experience <span><span><p> <li> <li> <p><span><span>Track and enter data <span><span><p> <li> <li> <p><span><span>Contribute to Weekly and monthly reporting <span><span><p> <li> <li> <p><span><span>Participate in virtual and occasional onsite client meetings <span><span><p> <li> <ul><p><strong><span><span>EDUCATION <span><span><strong><p> <ul><li> <p><span><span>BA degree in Marketing Public Relations or related field <span><span><p> <li> <ul><p><strong><span><span>REQUIREMENTS <span><span><strong><p> <ul><li> <p><span><span>The ideal candidate will have 12 years prior inhouse or agency social media community management analytics or digital experience <span><span><p> <li> <li> <p><span><span>Must have project management experience Asana is a plus <span><span><p> <li> <li> <p><span><span>Must possess attention to detail with ability to troubleshoot <span><span><p> <li> <li> <p><span><span>Experience with Google Analytics digital performance metrics and managing data for basic reporting <span><span><p> <li> <li> <p><span><span>Experience with social media management tool such as Sprinklr preferred <span><span><p> <li> <li> <p><span><span>Shopify experience is a plus <span><span><p> <li> <li> <p><span><span>Must have strong writing skills <span><span><p> <li> <ul><p><strong><span><span>EMPLOYEE BENEFITS <span><span><strong><p> <p><span><span>We believe that great work starts by taking care of our people Below are just some of the benefits we provide the JS team <span><span><p> <ul><li> <p><span><span>World class health care insurance <span><span><p> <li> <li> <p><span><span>Profit sharing <span><span><p> <li> <li> <p><span><span>Unlimited sick days <span><span><p> <li> <li> <p><span><span>401k match + personal financial planning <span><span><p> <li> <li> <p><span><span>Flexible work environment This means that for roles where it makes sense youll have the option to spend some of your time in our incredible workspaces when its safe to do so and some of your time working remotely whether from home or elsewhere <span><span><p> <li> <ul><p><strong><span><span>EEO <span><span><strong><p> <p><span><span>At Jackson Spalding we embrace and celebrate our differences They are what inspire unite and motivate us to strive for a better way In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect we are dedicated to fostering a sense of belonging throughout our agency Jackson Spalding is proud to be an equal opportunity employer We do not discriminate in any aspect of employment against any person on account of race ethnicity religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status <span><span><p>
Partner Support Manager I
Company: Promethean
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b>At Promethean<b><p> <p><br ><p> <p>Were on a mission to transform the way people learn and collaborate around the world For over 25 years weve been empowering educators innovators and business leaders with our awardwinning interactive displays and software solutions that transform learning and workspaces into connected creative environments<p> <p><br ><p> <p>Our company is rooted in our values igniting a culture that fosters collaboration and innovation as well as promoting an inclusive environment As a global leader in edtech we are also passionate about four key areas where we can make a difference growing access to technology for underserved communities encouraging our employees to take an active role in improving our world promoting diversity and inclusion and reducing our carbon footprint Discover more about our corporate social responsibility initiatives<p> <p><br ><p> <p>As a member of TeamPromethean youll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day If youre passionate about education collaboration and making a positive global impact we want to hear from you Join us on our mission to transform the world one student one teacher and one community at a time<p> <p><br ><p> <p><span>The Partner Support role is to manage the assigned partners and service providers to deliver a bestinclass post sales customer service This role will be responsible for ensuring the partners and service providers are trained appropriately on all aspects of post sales support and warranty processes and adhere to Promethean processes and agreed service levels as if they were Promethean<span><p> <p><b>Job Duties and Responsibilities<b> <p><ul><li>Manage the assigned region Support and Service Providers by ensuring<li> <p> Product Service Providers are customer focused and deliver quality services at competitive pricing<p> <p> On Site Service Providers are customer focused and deliver quality services at competitive pricing<p> <p> Channel Distributors and Resellers partners deliver quality services to end customers through continuous monitoring<p> <p> In field reactive Product support and Investigation in region<p> <p> Continual monitoring and evaluation of our service providers and services for performance and cost efficiencies<p> <p> Coordinate all required product and process training for installation and service on new products or new partners<p> <li>Ensure excellent customer service of Service Providers by constantly reviewing processes for continuous improvement<li> <li>Ensure each team member works collaboratively with its region cross functional teams with instructional media creation event support and installations<li> <li>Ensure each team member works collaboratively and communicate effectively with its region cross functional teams on escalated service issues to successful resolution<li> <li>Assist and coordinate chargeable repairs in region with service providers<li> <ul><p><b>Job Skills and Qualifications<b> <p><ul><li> 23+ years experience in Hardware Support and Services management<li> <li>23+ years experience of electronic products<li> <li>23+ years experience of onsite and workshop electronic hardware repair practices and processes<li> <li>Excellent communication skills verbal amp written<li> <li>Mechanical or electrical engineering degree or certification<li> <li>Project Management qualification and experience an advantage<li> <li>Ability to demonstrate competent technical knowledge and aptitude to perform all business operational support tasks <li> <li>Knowledge of health amp safety activities risk assessments and method statements<li> <li>Be able to demonstrate Strong leadership selfmotivated and innovative approach to continuous development<li> <li>Experience of report generation Cognos and Microsoft packages essential BI tools an advantage<li> <li>Knowledge of Salesforcecom preferred<li> <li>Travel is required <li> <li>Tuesdays amp Wednesdays in office Alpharetta location <li> <ul><p> <p><p>Base Range $64400 $78700 + Bonus Eligible<p> <p><br ><p> <p>Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work<p> <p><br ><p> <p>Our benefits include<p> <p><b> <b>Medical Dental and Vision Insurance<p> <p><b> <b>Spending Accounts FSA and HSA<p> <p><b> <b>Disability Programs<p> <p><b> <b>401k Retirement Plan with Matching<p> <p><b> <b>Generous PTO and Holidays<p> <p><b> <b>Parental Leave Programs with Child Care Subsidy<p> <p><b> <b>Paid Volunteer Time Off<p> <p><b> <b>WellBeing Programs For example companywide health challenges<p> <p><b> <b>And more<p> <p><br ><p> <p>Promethean is honored to be an equal opportunity workplace We realize that by creating teams rich in diverse thoughts and experiences our people company and customers are free to thrive We are committed to providing equal employment opportunities regardless of race color national origin religion creed genetic information sex including pregnancy sexual orientation or gender identity age marital status disability military or veteran status or any other protected classifications or characteristics under applicable local laws In addition Promethean values privacy and the protection of personal information <p> <p><br ><p> <p>For information regarding personal information we collect and our use of such data please see our privacy policy httpsbitly2I83hwP<p> <p><br ><p> <p>Please contact recruitingprometheanworldcom if you have an accessibility request at any point during the hiring process<p> <p><br ><p> <p>Promethean EdTechJobs <p> <p><p>
Data Engineer II
Company: LexisNexis Risk Solutions
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b>Data Engineer II<b> <p> <p><b>Are you a customer centric and data driven individual<b> <p> <p><b>Are you a highly skilled data engineer looking to drive innovation<b> <p> <p><b>About the Business<b> <p> <p>LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency We use the power of data and advanced analytics to help our customers make better timelier decisions By bringing clarity to information we ultimately help make communities safer insurance rates more accurate commerce more transparent business decisions easier and processes more efficient You can learn more about LexisNexis Risk at the link below httpsrisklexisnexiscom <p> <p><b>About our Team<b> <p> <p>This 7 person team drives Data Solutions across multiple lines of business We use an advanced Tech stack to drive progress <p> <p><b>About the Role<b> <p> <p>This position performs moderate research design and data engineering assignments within a specific engineering functional area or product line <p> <p><b>Responsibilities<b> <p> <ul><li>Owning specific set or group of data transfers in various capacities including collection setup data transfer setup contributorcustomer setup Overseeing specific database management ensuring structure and dataflow adheres to department standards<li> <li>Performing daily data loads ensuring recurring updates are logged and tracked Utilizing various data workflow management and analysis tools<li> <li>Producing code that is efficient repeatable and adherent to best practices such as naming conventions encapsulation Participating in process improvement and compliance to successfully and consistently deliver high quality services on time and to specification<li> <li>Writing and reviewing portions of detailed specifications for the development of data components of moderate complexity Complete simple data engineering bug fixes and resolve technical issues as necessary<li> <li>Working closely with other engineering team members to understand data and translate requirements Operating in various development environments <p>Agile Waterfall etc while collaborating with key stakeholders<p><li> <ul><p><b>Requirements<b> <p> <ul><li>Have the ability to work with simple and complex data<li> <li>models Be Proficiency in development languages including but not limited to <p>JavaJ2EE JavaScript JSP CC++ HTML XML SQL Windows Unix Net HPCC<p><li> <li>Demonstrate knowledge of data manipulation languages Currently using PysparkSpark<li> <li>Experience with file management skills and logic Familiarity of Industry best practices Code coverage<li> <li>Have extensive knowledge of software development methodologies eg Agile Waterfall<li> <li>Possess extensive Data Driven problem solving skills Able to use those skills to drove solutions<li> <ul><p>Learn more about the LexisNexis Risk team and how we work here <p> <p><b>Salary Range<b> <p> <p>To be added when data can be disclosed<p>
Enterprise Architect (Application / Integration) - Remote
Company: CRH Americas
Location: Atlanta, GA
Posted Mar 11, 2024
<p>Job ID 491606 <p> <p>Exempt <p> <p>Oldcastle Infrastructure™ a CRH company is the leading provider of utility infrastructure solutions for the water energy and communications markets throughout North America Were more than just a manufacturer of precast concrete polymer concrete or plastic products Were a trusted and strategic partner to engineers contractors distributors specifiers and more With our network of more than 80 manufacturing facilities and more than 4000 employees were leading the industry with innovation and a safetyfirst mindset <p> <p>Oldcastle Infrastructure Built For Life from Oldcastle Infrastructure on Vimeo <p> <p><b>Summary<b> <p> <p>Our strategic focus on a combination of acquisition and organic growth along with our adoption of cloudbased technologies has quickly led to a massive shift toward rapid integration large scale application initiatives and accelerated delivery as a necessity to the business As we grow we will be sharing architecture and best practices across business divisions within our larger landscape as well To meet these challenges we are looking for an Enterprise Architect to join our elite team of application data integration security and infrastructure architects and to help us drive to standards and best practice design patterns across our organization <p> <p><b>The Role<b> <p> <p>The Enterprise Architect will partner with other IT technical resources and peer architects to support the continued growth and success of the enterprise in a robust and cohesive team To be successful the position will need to demonstrate expert level technological insight to execute our global data strategy The position works closely with Technical Engineers and Architects to design the best architecture for our business as it grows and assist in selectingenhancingevolving our platforms ensuring they are stable secure performant and can be used efficiently to drive the company objectives <p> <p>Reporting to the VP of Data amp Analytics and Enterprise Architecture the role will be responsible for guiding our architectural footprint while enabling the business to move at speed and scale The right candidate will be able to seamlessly work across departments and work in matrixagile project teams <p> <p><b>Responsibilities<b> <p> <ul><li>Develop and maintain the Enterprise Architecture Blueprint ie the Enterprise Reference Architecture that aligns with business objectives and technical systems architecture<li> <li>Develop and maintain architectural standards frameworks practices methods services templates repositories etc and ensure coverage and adoption across IPG architects<li> <li>Develop and maintain tools to support the activities of architects<li> <li>Drive awareness education and training of architects to drive enterpriselevel consistency and quality in architectural practices<li> <li>Work with individual project teams to align with and adopt EA practices solutions and platforms to accelerate their development velocity<li> <li>Drive the adoption of best practices in Enterprise Portfolio and Solution architecture ensuring scalability flexibility and alignment with industry standards<li> <li>Develop technology strategies and roadmaps for the overall connected systems<li> <li>Stay current on emerging technical trends that may impact or influence our architectural decisionsdirections<li> <li>Influence others to follow best practices and design patterns even when there is no direct reporting relationship<li> <li>Provides advice and guidance for other architects sensitively and where appropriate<li> <li>Develops a wide network including seniorlevel contacts to facilitate activities and demonstrates an ability to negotiate with and influence senior colleagues and contacts<li> <ul><p><b>Requirements<b> <p> <ul><li>Bachelors Degree in Computer Science Mathematics Statistics or related field<li> <li>15+ years experience in enterprisescale architectlevel technical roles with cloud and hybrid infrastructures responsible for architectural strategy recommendations<li> <li>Extensive practical Enterprise Architecture experience certified with a recognized EA framework eg TOGAF<li> <li>Proven track record of driving and leading largescale architectural projects throughout an entire business through to completion<li> <li>The technical aptitude and experience to learn new technologies and understand relevant trends quickly and the ability understand how to adapt those to support the company strategy<li> <li>Excellentexpertlevel knowledge of multiple technologies Cloud Application Integration Infrastructure etc and current computing trends<li> <li>Prior work experience in an Architecture position utilizing technologies from Azure Google andor Amazon Azure is preferred<li> <li>Experience working in an environment utilizing SAP S4 in a cloud environment is a plus<li> <li>Superior analytical and problemsolving skills<li> <li>Demonstrated ability to remain effective and productive in a fastpaced and changing environment<li> <li>Strong interpersonal and communication skills with an ability to build business relationships and work directly with all organization levels including executive stakeholders<li> <ul><p><b>What CRH Offers You<b> <p> <ul><li>Highly competitive base pay<li> <li>Comprehensive medical dental and disability benefits programs<li> <li>Group retirement savings program<li> <li>Health and wellness programs<li> <li>A diverse and inclusive culture that values opportunity for growth development and internal promotion <li> <ul><p><b>About CRH<b> <p> <p>CRH has a long and proud heritage We are a collection of hundreds of family businesses regional companies and large enterprises that together form the CRH family CRH operates in a decentralized diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization <p> <p>If youre up for a rewarding challenge we invite you to take the first step and apply today Once you click apply now you will be brought to our official employment application Please complete your online profile and it will be sent to the hiring manager Our system allows you to view and track your status 24 hours a day Thank you for your interest <p> <p>Oldcastle Infrastructure a CRH Company is an Affirmative Action and Equal Opportunity Employer <p> <p>EOEVetDisabilityIf you want to know more please click on this link <p> <p>Date Feb 14 2024<p>
Storage Engineer
Company: DMI (Digital Management, LLC)
Location: Atlanta, GA
Posted Mar 11, 2024
<p><strong>About DMI<strong> <p> <p>DMI is a leading global provider of digital services working at the intersection of public and private sectors With broad capabilities across IT managed services cybersecurity cloud migration and application development DMI provides onsite and remote support to clients within governments healthcare financial services transportation manufacturing and other critical infrastructure sectors DMI has grown to over 2100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories <p> <p><strong>About the Opportunity<strong> <p> <p>DMI is looking for a <strong>Storage Engineer<strong> to support a government customer on an existingon premises application support contract <p> <p><strong>Duties and Responsibilities<strong> <p> <ul><li>Supporting SAN NAS amp DAS hardware and software for storage specifically Hitachi Cisco and Brocade fabric architectures and tiered multiprotocol storage models <li> <li>Supporting design and documentation of backuprestore strategies via enterprise class backup solutions and automated library systems <li> <li>Implementing and supporting SAN DAS and NAS Infrastructure including installation configuration upgrade patching and maintenance amp monitoring<li> <li>Maintain contact with vendors for hardware and software installation and troubleshooting<li> <li>Designing and implementing storage for one or more enterprise services such as MS Exchange MS SharePoint MS SQL Active Directory Windows Server Oracle Oracle DRACA <li> <li>Managing storage in a VMware and Red Hat virtualization environment <li> <li>Managing and providing near real time storage usage statistics storage management and capacity management and providing future projected growth estimates <li> <li>Participating in planning initiatives for system testing and Configuration<li> <li>Following Enterprise Change Management Procedures<li> <li>Recommending implementing and deliver technology solutions based on analysis and business requirements aligned with IT Strategy<li> <li>Managing storage provisioning to endpoints including but not limited to Windows Linux and virtualized servers<li> <li>Installing and configuring disk storage systems<li> <li>Managing fiber channel SAN switches and directors well versed in fiber channel iSCSI NFS CIFS<li> <li>Monitoring and correcting storage performance issues<li> <li>Responsible for capacity planning and performance analysis<li> <li>Aiding crossfunctionally in support of Windows Linux and ESXi disk performance troubleshooting and optimization<li> <li>Participating in 24x7 oncall rotation with weekends and night availability required as needed<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Education and Years of Experience <strong> Bachelors Degree and 5 years professional experience <p> <p><strong>Required and Desired SkillsCertifications<strong> <p> <ul><li>5+ years experience with Hitachi EMC NetApp EMC Cisco Storage components and systems<li> <li>5+ years experience in the plan design configuration and support of large and diverse enterprise storage requirements <li> <li>5+ years handson experience with enterprise SAN Storage Area Network management to include capabilities and technologies such as Fiber Channel zoning FCoE Fiber Channel over Ethernet unified fabric HBACNA Host Bus AdapterConverged Network Adapter storage controllers and LUN Logical Unit Number RAID Redundant Array of Independent Disks and file sharing NAS Network Addressable Storage<li> <li>5+ years handson experience with enterprise hierarchical storage system management<li> <li>3+ years handson experience with Brocade DCX backbone switches<li> <li>Knowledge and experience with current compute network storage modeling <li> <li>Strong communication skills written and oral<li> <ul><p><strong>Additional Requirements<strong> <p> <ul><li>5+ years performing capacity planning performance analysis and development of computenetworkstorage infrastructure disaster recovery plans <li> <li>Knowledge and understanding of storage protocols and hardware including but not limited to iSCSI Fiber Channel CIFS NFS and NDMP <li> <li>Broad familiarity of all storage systems and backup environments <li> <ul><p><strong>Min Citizenship Status Required<strong> US Citizenship <p> <p><strong>Physical Requirements<strong> No Physical requirement needed for this position <p> <p><strong>Location Atlanta GA position is remote but requires occassional data center access in Atlanta Metro area <strong> <p> <p><strong>Working at DMI<strong> <p> <p>DMI is a diverse prosperous and rewarding place to work Being part of the DMI family means we care about your wellbeing We offer a variety of perks and benefits that help meet various interests and needs while still having the opportunity to work directly with several of our awardwinning Fortune 1000 clients The following categories make up your DMI wellbeing <p> <ul><li>ConvenienceConcierge Virtual visits through health insurance pet insurance commuter benefits discount tickets for movies travel and many other items to provide convenience<li> <li>Development Annual performance management continuing education and tuition assistance internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development<li> <li>Financial Generous 401k matches both pretax and posttax ROTH contributions along with financial wellness education EAP Life Insurance and Disability help provide financial stability for each DMI employee<li> <li>Recognition Great achievements do not go unnoticed by DMI through Annual Awards ceremony service anniversaries peertopeer acknowledgment employee referral bonuses<li> <li>Wellness Healthcare benefits Wellness programs Flu Shots Biometric screenings and several other wellness options<li> <ul><p>Employees are valued for their talents and contributions We all take pride in helping our customers achieve their goals which in turn contributes to the overall success of the company The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status DMI is an Equal Opportunity Employer MinorityFemaleVeteransDisability DMI maintains a drugfree workplace <p> <p>LISA1 <p> <p>No Agencies Please <p> <p>Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information US citizenship may be required for some positions<p>
HR Support Specialist
Company: ABB
Location: Atlanta, GA
Posted Mar 11, 2024
<p>HR Support Specialist <p> <p>Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive sustainable future At ABB we have the clear goal of driving diversity and inclusion across all dimensions gender LGBTQ+ abilities ethnicity and generations Together we are embarking on a journey where each and every one of us individually and collectively welcomes and celebrates individual differences <p> <p>As a core member of the Human ResourceGlobal Business Services team in Motion NEMA Motors you will deliver HR Human Resource service assistance to the HR community business managers and employees You will process complex and escalated HR requests related to multiple service lines for an assigned group of employees In this role you will be providing support to the Human Resource Business Partner and other departments as assigned Administering programs and projects that support the facility enhance the worklife experience encompassing all levels of the operation Maintaining compiling and submitting facility data as required <p> <p>This position reports to <p> <p>HR Business Partner <p> <p>Your responsibilities <p> <ul><li>Maintains electronic and hard copy files as assigned to support departmental managers in maintaining accuracy of transactional data and internal and external record keeping etc<li> <li>Maintains compiles and submits regulatory report data as assigned example census data ITAR I9 files etc<li> <li>Participates in new employee orientation and other activities to enhance the new employee experience<li> <li>Actively involved with the event planning and administration including but not limited to annual united way campaign and associated recordkeeping and reporting<li> <li>Issues and tracks hourly performance reviewsevaluations to the appropriate supervisorsmanagers<li> <li>Responsible for facility manpower tracking and monthly reporting<li> <li>Continues to support transitional human resources services assisting employees with applicant tracking safety shoe and safety glasses helping resolve employee benefits and retirement concerns and other tasks that enhance the worklife experience at all levels of the operation<li> <li>Issues vacation and attendance reports semi monthly and issues counseling forms as needed<li> <li>Verifies employment history of employees both phone requests and written requests authorized by the employee<li> <li>Posts and records all facility job bids<li> <li>Other duties as assigned<li> <ul><p>Your background <p> <ul><li>High School diploma or equivalent required and minimum 10 to 15 years of related experience<li> <li>Associates Degree in Business preferred<li> <li>Individual must have a thorough knowledge and understanding of benefits and transitional 3 pillar model that is HR transformation COE Center of Excellence GBS Global Business Services HRBP<li> <li>Must be proficient in administrative duties problem solving and organizational skills<li> <li>Individual must possess excellent interpersonal skills and the ability to solve problems with little or no supervision<li> <li>Must read analyze and interpret general business periodicals professional journals technical procedures policies instructions or government regulations Must communicate effectively write reports business correspondence policies procedure manuals and author and present information in English to individuals and to large groups<li> <li>Must be proficient in basic computer software including but not limited to Microsoft Office BUS Baldor Unified System etc<li> <li>Candidates must already have a work authorization that would permit them to work for ABB in the US<li> <ul><p>Benefits <p> <ul><li> Retirement plan <li> <li> Life insurance <li> <li> Disability insurance <li> <li> Healthcare plan <li> <li> Wellbeing program <li> <ul><p>More about us <p> <p>ABBs NEMA Motors Division markets designs and manufactures the market leading BaldorReliance® brand of industrial motors As the 1 global manufacturer of NEMA motors our quality products are designed to reliably and efficiently meet the challenges our customers face Our business is investing in technology tools people and processes to ensure our general purpose and application specific solutions perform as expected every time We look forward to receiving your application If you want to discover more about ABB take another look at our website wwwabbcom Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity EEO and Affirmative Action Employer encouraging diversity in the workplace All qualified applicants will receive consideration for employment without regard to their race creed color ancestry religion sex national origin citizen status age sexual orientation gender identity disability marital status family medical leave status or protected veterans status For more information regarding your EEO rights as an applicant please visit the following websites httpswwweeocgovsitesdefaultfiles202210EEOCKnowYourRightsscreenreader1020pdf httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp20EnglishformattedESQA508cpdf As an Equal Employment Opportunity and Affirmative Action Employer applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 900 AM 500 PM EST Monday through Friday by contacting an ABB HR Representative at 18886947762 Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability You may request reasonable accommodations by calling an ABB HR Representative at 18886947762 or by sending an email to USAskHRabbcom Resumes and applications will not be accepted in this manner<p>
Legal Operations and Procurement Manager
Company: Flock Safety
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b><span><strong>Company Overview<strong><strong> <strong><span><b> <p><p>Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime We are committed to protecting human privacy and mitigating bias in policing with the development of bestinclass technology rooted in ethical design which unites civilians and public servants in pursuit of a safer more equitable society <p> <p>Our SafetyasaService approach includes affordable devices powered by LTE and solar that can be installed anywhere Our technology detects and captures objective details decodes evidence in realtime and delivers investigative leads into the hands of those who matter <p> <p>While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart Our flock of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded Flock Safety is headquartered in Atlanta and operates nationwide We have raised over $380M in venture capital including a recent Series E round led by Tiger Global Now surpassing a 3B valuation Flock is scaling quickly and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years<p> <p><strong>Additional Information <strong><p> <ul><li>How To Succeed at Flock Video <li> <li>Flocks Series E Announcement <li> <li>How We Stop Crime and Protect Privacy <li> <li>Flocks Framework <li> <li>Ethics Center<li> <ul><p><b><span><strong>The Role<strong><span><b> <p><p><span>Come join the growing legal team at Flock We are seeking a selfmotivated experienced and techsavvy Legal Operations and Procurement Manager who is passionate about contract administration in a corporate setting enthusiastic about technology and motivated by its potential to drive safety in our communities<span><span> <span><p> <p><span>This role will support our growing company and will serve a key role in building and scaling our legal team You will collaborate with crossfunctional partners across the company to improve the effectiveness of the legal team <span><p> <p><span>The ideal candidate will be a team player that is comfortable bouncing ideas off of their peers and supporting a fast growing remotefirst startup company while making decisions that will guide solve and push forward our collective success<span><p> <p><span>This position reports to the General Counsel<span><p> <p><strong>How youll make an impact<strong><p> <ul><li><span>Draft prepare administer and templatize legal documents including NDAs vendor agreements sales agreements responses to RFPs and other contractual documents as identified in working with the legal team<span><li> <li><span>Identify and implement legal department tools to streamline new or existing practices as well as managing design rollout and training for new systems<span><li> <li><span>Assist in the administration of Flocks insurance and risk mitigation programs including the maintenance and renewal of insurance policies<span><li> <li><span>Maintain corporate records including minute books corporate filings business licenses signature authority and other corporate governance needs<span><li> <li><span>Support and manage due diligence execution and closing in a variety of corporate transactions including MampA and strategic partnerships<span><li> <li><span>Administer and assist with Flocks legal processes including risk management reporting and contract management<span><li> <li><span>Lead or support additional projects as needed potentially including the ongoing ownership of longer term programs<span><li> <li><span>Collaborate with teams and work crossfunctionally with internal stakeholders including Sales Business Development Finance and Legal<span><li> <li><span>Help build contract processes playbooks and maintain clause libraries<span><li> <ul><p><strong>Were looking for people who<strong><p> <ul><li><span>Paralegal legal operations professional legal project manager or JD with 4+ years experience 2+ years for JD candidates preferably with an inhouse legal department <span><li> <li><span>Willingness and ability to roll up your sleeves and jump right in to support the team<span><li> <li><span>Effective organizational skills and ability to juggle many competing priorities<span><li> <li><span>A team player that is detailoriented and businessfriendly with an ability to accommodate tight deadlines in an evolving and fastpaced environment<span><li> <li><span>Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines<span><li> <li><span>Understanding of contract basics and a desire and willingness to learn with previous experience in drafting and negotiations NDAs vendor agreements and other contractual agreements a plus<span><li> <li><span>Experience and comfort working with Slack Salesforce Docusign CLM Loopio Ironclad and other cloudbased software tools<span><li> <li><span>Excellent interpersonal and communication skills including an impeccable mastery of the English language<span><li> <li><span>Clear adherence to company policies and procurement rules and regulations<span><li> <li><span>Good organization skills and the ability to multitask on several projects simultaneously in a fastpaced startup environment<span><li> <li><span>Willingness to work virtually or in a remotefirst company<span><li> <ul><p>Our general interview process is outlined here<p> <p><b><span><strong>Our Values<strong> <span><b> <p><p>Our values define how we approach our work every single day <p> <ul><li>Do the Work <li> <li>Optimism With a Plan <li> <li>Embrace Change to Grow<li> <li>Protect the Whole Community <li> <ul><p>To read more about our values click here <p> <p><b><span><strong>Why Join Us<strong><span><b> <p><ul><li>We have raised over $380M in venture capital and are backed by some of the top VCs including a16z Tiger Global Meritech and more <li> <li>94 of employees recommend working at Flock Safety <li> <li>Incredible productmarket fit Flock fits that goldilocks set of price functionality and service<li> <li>We are scaling quickly and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <li> <li>Uniquely missiondriven company Making communities safer through objective evidencebased technology <li> <ul><p><strong>Key Stats<strong><p> <ul><li>3 of crimes in the US are solved by Flock<li> <li>Flock cameras help solve ~200 crimesday<li> <li>70 of all crime involves motor vehicles<li> <li>2100+ cities with private cameras<li> <li>1500+ agency relationships across the US<li> <li>195 police customer retention rate<li> <li>1B+ images processed a month we process more images than Instagram<li> <ul><p><strong>Employee Benefits<strong><p> <ul><li>In this role every fulltime employee receives equity stock options in the company and a salary range of $70000 to $90000 commensurate with experience<li> <li>We offer unlimited PTO and twelve paid holidays Your Birthday New Years Day MLK Jr Day Memorial Day Juneteenth Fourth of July Labor Day Thanksgiving Day After Thanksgiving Christmas Eve Christmas Day and New Years Eve<li> <li>We offer fullypaid health benefits plan for employees including Medical Dental and Vision<li> <li>We provide 16 weeks of 100 paid leave for primary caregivers and six weeks of 100 paid leave for secondary caregivers <li> <li>We provide $150 per month work from home allowance <li> <li>We provide a $250 per year LampD stipend that can be used on Audible Calm Masterclass Duolingo and so much more<li> <li>Each new hire receives a onetime stipend of $750 to assist with expenses that come with setting up a home office<li> <li>We provide employees who are not local to the ATL headquarters with coworking space access paid for by Flock <li> <ul><p><em>Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together<em><p>
Senior Technical Support Engineer
Company: NICE
Location: Atlanta, GA
Posted Mar 11, 2024
<div> <p>At NICE we dont limit our challenges We challenge our limits Constantly Were relentless Were ambitious And we make an impact Our NICErs bring their A game and spend each day turning it into an A+ And if youre like us we can offer you the kind of challenge that will light a fire within you<p> <div> <p>Senior Technical Support Engineer<p> <p> <p> <p>NICE is looking for a Senior Technical Support Engineer to join our Customer Support Team supporting our NICE Analytics Solutions globally<p> <p>Candidates will support large complex enterprise software clients have application server SQL skills a networking background and excellent problemsolving and customer management skills This position will also include working a weekend On Call rota<br >Job Responsibilities <p> <ul><li>Adhere to Service Level Agreements<br > Demonstrate strong case ownership<br > Drive issues to restoration resolution and provide clear Root Cause Analysis RCA<br > Conduct thorough and detailed troubleshooting to provide quality support to clients<br > Manage customer amp business partner expectations effectively to prevent escalations<br > Maintain high customer satisfaction throughout the problem resolution process<br > Work in accordance with NICE support processes procedures and contractual SLAs<br > Work with various NICE departments Support Product Management RampD Cloud etc and customers around the globe for endtoend issue resolution<br > Participate in knowledge transfer activities as required<br > Track clear case updates on analysis throughout the lifecycle of a case<br > Provide deep dive analysis before consultingengaging RampD<br > Provide clear case descriptions symptoms and business impact statements etc<br > Share knowledge with and mentor coach other engineers<br > Manage case and customer updates on progress and next steps within SLA<br > Engage the right RampD team to assist until root cause and resolution are found<br > Manage the end customer expectations based on RampD findings<br > Articulate high level or technical updates to internal external stakeholders<br > Availability out of hours as required nights weekends to address critical issues<br >Technical Skills<br > Understand complex solutions and configurations<br > Analyze and draw conclusions from log files<br > Isolate the exact problem component based on the system data flows API commands etc<br > Restore critical cases and determine the actual root cause<br > Clearly document Root Cause Analysis RCA Resolution and Prevention plan<br > Use internal and external troubleshooting tools to collect information logs traces screen captures etc to understand the environment to determine the RCA<br > Create clear and selfexplanatory Knowledge Articles and Production Change Requests PCR<br > Ability to learnunderstand product code would be an advantage<br > Basic Networking knowledge of TCPIP addressing configuration port usage networking protocols<br > Basic SQL understanding DBA activities experience with SQL queries functions and stored procedures<br > Web technologies ASPNET XML XSLT <br > Security and encryption fundamentals SSLTLS SSH PGP Windows Certificate concepts PKI<br > <br >Qualifications Education<br > Bachelors degree in Computer Science Software Engineering or similar<br > 3+ years of Experience in Web Applications support<br > Experience in Database Troubleshooting and Tuning MS SQL<br > Experience in IT Network and system support working on server issues mainly<br > Strong troubleshooting and problemsolving skills<br > Experience in technical support serving global enterprise level customer accounts<br > <br >Personal attributes<br > Excellent verbal and written communication skills<br > Meticulous about documentation and recordkeeping <br > Ability to provide clear succinct and positive communications<br > Ability to tailor communications for a high level or technical audience<br > Ability to communicate clearly with a technical managerial audience<br > Ability to manage customer crisis escalations within service level agreements<br > Ability to work well in a global team<br > Ability to be critically analytical<br > Ability to learn quickly and educate oneself on relevant technologies and processes<br > Ability to multitask and prioritize work commitments<br > Ability to remain focused and calm under pressure<br > <br >On Call On Call frequency One in 6 weeks currently<br > On Call Hours Two 12 hour shifts between MTh 8pm 8am EST<br > <br >Hours 40 hours per week 9am 6pm or 1pm 10pm<li> <ul><div> <p><em><strong>About NICE <strong><em><p> <p><em>NICE Ltd NASDAQ NICE software products are used by 25000+ global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiences fight financial crime and ensure public safety Every day NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions <em><p> <p><em>Known as an innovation powerhouse that excels in AI cloud and digital NICE is consistently recognized as the market leader in its domains with over 8500 employees across 30+ countries <em><p> <p><em>NICE is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law<em><p> <p><br ><p><div>
Technical Support Analyst
Company: CRH Americas
Location: Atlanta, GA
Posted Mar 10, 2024
<p>Job ID 490780 <p> <p>CRHs Americas Materials a division of CRH is the leading vertically integrated supplier of aggregates asphalt ready mixed concrete and paving and construction services in North America Our operations span North America with over 28000 employees at close to 1600 locations in 43 US States and 2 Canadian provinces <p> <p><b>Position Overview<b> <p> <p>The CRH Americas Materials IT Service Desk serves as a single point of contact focused on delivering timely resolution of businessimpacting disruptions and the prompt execution of end user service requests <p> <p>The Technical Support Analyst works in a focused support pod to provide AMAT business users endtoend resolution of IT application and technical problems The role responds to inquiries for help via multiple channels including phone online chat and email and is required to use logic analysis and research to determine and employ the best solutions The Technical Support Analyst manages end user access to enterprise applications partners with IT Compliance to ensure audit risks are mitigated and aligns with Service Operations and Delivery teams to ensure a deeper understanding of supported business applications <p> <p><b>Key Responsibilities Essential Duties and Functions<b> <p> <p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily <p> <ul><li>Identify chronic or systematic application errors document through ITSM tool and collaborate with Service Desk management and Delivery Team Service Managers to ensure closed loop corrective action<li> <li>Use logic and reasoning to identify the strengths and weaknesses of solutions and make recommendations to improve customer operations andor process flow<li> <li>Respond to inquiries for help via multiple channels such as phone online chat and email<li> <li>Participate in an oncall afterhours support rotation<li> <li>Ensure timely identification and communication of major incidents or of customers recurring concerns<li> <li>Develop application expertise in specific business value stream areas ie Commercial Financial Construction or Materials Logistics amp Equipment<li> <li>Research and contribute to technical documents knowledge base articles and white papers to gather and share technical information<li> <li>Diagnosedetermine problem cause and guide customers through appropriate resolution steps<li> <li>Configure supported business applications and instruct end users in their usage<li> <li>Collaborate with other IT analysts and managers to provide technical resolution through Service Desk support pod and Delivery Team swarming<li> <li>Identify and recommend processprocedural improvement to increase customer satisfaction<li> <li>Manage enterprise application end user access including terminations<li> <li>Align with IT Compliance to ensure Business User Access Reviews are completed and associated audit risks are mitigated<li> <li>Achieve and adhere to established Service Level Agreements and Key Performance Indicators<li> <li>Other duties as assigned<li> <ul><p><b>Qualifications <b> <p> <p><b>EducationExperience<b> <p> <ul><li>Associate degree in information technology or equivalent or 2 years of experience working in a similar IT support role<li> <li>45 years of experience handling complex technical support issues in an enterprise environment preference given to customerfacing application support<li> <li>Strong Customer Service Skills required<li> <li>Knowledge of POS ERP Construction or Materials applications required<li> <li>Knowledge of Windows 11 Office 365 Active Directory and general PC networking and troubleshooting <li> <li>ITIL Foundation and HDI certification a plus<li> <ul><p><b>Work Requirements<b> <p> <ul><li>Must be 18 years in age or older <li> <li>Must pass preemployment drug screen and criminal background check <li> <li>Strict adherence to safety requirements and procedures as outlined in the Employee Handbook<li> <ul><p><b>KnowledgeSkill Requirements<b> <p> <ul><li>Must be able to effectively communicate verbal and written with people with a wide range of skills experience cultures and capabilities clearly describing solutions to computer problems in way that nontechnical users can understand<li> <li>Knowledge of principles and processes for providing customer support service This includes customer needs assessment meeting quality standards for services and the delivery of customer satisfaction Must be patient and sympathetic The position routinely helps business users who are frustrated trying to use software or hardware<li> <li>Must be able to understand the problems that business users are describing and know when to ask questions for clarification<li> <li>Must be able to identify both simple and complex computer problems and then analyze and solve them<li> <li>Must be able to troubleshoot and solve problems independently by effectively leveraging knowledge resources<li> <li>Must be able to collaborate and work well within a team environment<li> <li>Must be able to multitask and provide quality troubleshooting and service quickly<li> <li>Must be able to resolve issues under time constraints and have a demonstrated sense of urgency<li> <ul><p><b>Physical Requirements<b> <p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>Sitting for extended periods of time<li> <li>Able to communicate with others by telephone and in person<li> <li>Able to utilize a computer for word processing email communication and preparation of documents and presentations<li> <ul><p><strong><b>Work Environment<b><strong> <p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job <p> <ul><li>Usually normal office working conditions The noise level in the work environment is usually quiet<li> <li>The position may require work outside of normal business hours including some weekends and holidays<li> <ul><p>The statements included in this job description are not intended to be allinclusive They represent typical elements and criteria necessary to successfully perform the job Other duties may be assigned as required Requirements for this job are subject to modification by the Company and its designees and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <p><b>What CRH Offers You<b> <p> <ul><li>Highly competitive base pay<li> <li>Comprehensive medical dental and disability benefits programs<li> <li>Group retirement savings program<li> <li>Health and wellness programs<li> <li>A diverse and inclusive culture that values opportunity for growth development and internal promotion <li> <ul><p><b>About CRH<b> <p> <p>CRH has a long and proud heritage We are a collection of hundreds of family businesses regional companies and large enterprises that together form the CRH family CRH operates in a decentralized diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization <p> <p>If youre up for a rewarding challenge we invite you to take the first step and apply today Once you click apply now you will be brought to our official employment application Please complete your online profile and it will be sent to the hiring manager Our system allows you to view and track your status 24 hours a day Thank you for your interest <p> <p>CRH Americas Materials Inc is an Affirmative Action and Equal Opportunity Employer <p> <p>EOEVetDisabilityIf you want to know more please click on this link <p> <p>Date Feb 17 2024<p>
Junior Sales Engineer
Company: 1Path
Location: Atlanta, GA
Posted Mar 11, 2024
<div> <p>Our company foundation is built on <strong>Integrity<strong> <strong>Excellence<strong> <strong>Accountability<strong> and <strong>Teamwork<strong> These four core values support our vision and shape our culture We use these values to determine success within every facet of our business At 1Path we want our employees to have a fulfilling career We continue to show our commitment to this by offering competitive benefits compensation and development opportunities<p> <div> <p><br ><p><p><strong><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS>About 1Path<br ><span><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS>1Path is a true endtoend IT provider As a trusted IT provider for over 15 years 1Path is the single source for comprehensive technology support for our clients from the designbuild stage through 24x7 monitoring and account management We provide a variety of services from Outsourced Managed Services Cyber Security Cloud Solutions Workplace Technologies to Project Management <span><span dataccpprops=> <span><p> <p><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS>Our company foundation is built on Integrity Excellence Accountability and Teamwork These four core values support our vision and shape our culture We live by them every day measure our success and continually grow At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits compensation and development opportunities If you want to be an integral part of a rapidly growing cuttingedge technology company with huge growth potential 1Path is the one choice for you<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>About the Role<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>We are seeking a detailoriented Junior Sales Engineer to join our team The Junior Sales Engineer will support our senior sales engineers by quoting hardware small projects for our client base They will work closely with all members of the Revenue Operations Team and act as a technical escalation for teammates We are looking for someone who is passionate about solving problems and looking to grow in their career <span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Role amp Responsibilities<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Work with vendors to scope hardware for clients and register deals to get maximum margin<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Quote small projects by scoping labor and outlining project requirements<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Manage a queue of quoting and support tasks to assist the Revenue Operations team<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Quote and deliver hardware and software renewals to clients<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Provide technical support to teammates<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Identify areas for improvement within the Revenue organization and bring them to leadership<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto>At any given time work on one to two special projects that increase team effectiveness<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Soft Skill Requirements<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto>Clear and concise written communicator<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>Detail oriented<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto>Verbally articulate<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto>Able to bring challenges to leadership<span><span dataccpprops=> <span><li> <ul><ul><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Focused on teamwork and explaining technical concepts to nontechnical teammates<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Technical Requirements<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>2+ years providing enduser desktop support and infrastructure management<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Hands on experience with Windows Server 201220162019 and Microsoft 365<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Active directory administration<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Mobile Devices experience installing and configuring on supported iOS and Android devices<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Software experience installing and supporting computer and mobile device software issues including Office 20162019365 Suite and line of business applications and work with vendor support<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto>Hardware experience installing and supporting physical components of hardware and working with vendor support<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto>Network basic understanding of TCPIP protocols and various networking devices<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>Security experience installing common AntiVirus and Endpoint Threat Detection software Basic awareness of security threats and incident response<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto>Span filtering familiarity with usage and basic support<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto>Backup systems familiarity with configuration and support<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=auto>Familiarity with MFASSOWeb Security<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=13 dataarialevel=1><span datacontrast=auto>Proficiency in Macs is a plus<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Preferred Qualifications<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=14 dataarialevel=1><span datacontrast=auto>Technology related Bachelors or Associates degree or related IT experience<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=15 dataarialevel=1><span datacontrast=auto>Industry relevant certifications such as CompTIA A+ CompTIA Network+ a plus<span><span dataccpprops=> <span><li> <ul><p><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS><span dataccppara=> <span><span><strong><p> <p><strong>What We Offer<strong><p> <ul><li><span datacontrast=auto><span dataccpchar=>Base salary estimated range between $55000 to $65000 annually plus commissions The final base salary offer will be determined after reviewing relevant factors including but not limited to skill sets and relevant experience <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Comprehensive health benefits including medical dental vision life insurance disability and Employee Assistance Program <span><span><li> <li><span datacontrast=auto><span dataccpchar=>401K with Company Match<span dataccpchar=> <span><span><span dataccpprops=> <span><span><li> <li><span datacontrast=auto><span dataccpchar=>15 Days of PTO + 5 Floating Holidays and 6 Paid Holidays Per Year <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Access to Telemedicine Services<span><span dataccpprops=> <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Voluntary Benefits Accidental Injury Critical Illness Hospital Indemnity Pet Insurance HomeAuto Insurance<span dataccpchar=> <span><span><span dataccpprops=> <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Annual Learning amp Development Fund<span><span><li> <li><span dataccpprops=>Paid Parental Leave Program<span><li> <ul><p><strong>Please Note 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa<strong><p> <p>1Path provides equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex pregnancy sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition 1Path will provide reasonable accommodations for qualified individuals with disabilities<p> <p><br ><p>