Referral Program Jobs in USA
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Deal Desk Manager
Company: Eventbrite, Inc.
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> THE CHALLENGE <strong> <p> <p> At Eventbrite we are bringing innovative products and a fresh approach to an industry with entrenched interests and diverse competition We believe that innovative technology and a customercentric mindset are key elements to building a successful business and creating worldclass customer experiences It is critical to the company strategy that the sales organization attracts and retains highquality creators through diversifying capital deal terms remaining competitive and enabling creative ways to address creator needs <p> <p> <p> <p> <strong> THE TEAM <strong> <p> <p> Partnering daily with sales leadership this role sits in the Business Operations team We are focused on driving global optimization innovation and growth through analytical insights and operational rigor both at the strategic and tactical levels We set KPIs to measure what matters analyze whats happening to find ways to improve and drive global execution through process definition and operating rhythm management <p> <p> <p> <p> <strong> THE ROLE <strong> <p> <p> The Deal Desk Program Manager ensures that sales deals balance revenue growth with profitability They will partner with Sales Finance Legal and GotoMarket Business Systems teams to structure deals approve discounts and working capital offerings and enforce SOX and internal policy compliance To be successful in this role they will need to be disciplined proactive and curious someone who loves challenges and succeeds at juggling multiple assignments in a fastpaced environment As a program manager the ideal candidate is experienced in helping with deals on the frontlines but also passionate about continuous improvement and finding opportunities to evolve strategies processes and systems <p> <p> <p> <p> YOU WILL <p> <ul> <li> <p> Develop creative structures and coordinate approvals for complex deals <p> <li> <li> <p> Collaborate with Sales and Finance to develop pricing strategies and discounting guidelines <p> <li> <li> <p> Review and approve sales proposals ensuring accuracy completeness and alignment with company policies <p> <li> <li> <p> Conduct deal reviews to assess risk identify opportunities and provide recommendations for deal structure and pricing <p> <li> <li> <p> Serve as the primary point of contact for sales teams regarding dealrelated discount and working capital questions and escalations <p> <li> <li> <p> Develop and manage reports to analyze deal performance and provide insights to drive improvements in pricing terms and negotiation strategies <p> <li> <li> <p> Develop and maintain deal management tools templates and processes to streamline operations and improve efficiency <p> <li> <li> <p> Serve as a thought leader within the sales organization bringing industry best practices to the conversation and acting as a force multiplier to advance our results globally <p> <li> <li> <p> Working capital program discounting deal analyzer bonuses upfronts <p> <li> <li> <p> Understand strategy around pricing packaging discounting capital offerings terms etc <p> <li> <ul> <p> <p> <p> THE SKILLSET <p> <ul> <li> <p> 5+ years demonstrated ability in deal desk sales operations revenue operations pricing strategy sales financial analysis sales leadership or relevant experience <p> <li> <li> <p> Handson experience with sales deal structures contract negotiations approval processes pricing strategy compliance management <p> <li> <li> <p> Ability to build trusted relationships and influence peers and leadership <p> <li> <li> <p> Adaptable to changing needs and situations in a fastpaced environment <p> <li> <li> <p> Highly motivated resultsoriented selfdirected and collaborative <p> <li> <li> <p> Required Skills Salesforce Excel Conga or equivalent software <p> <li> <li> <p> Able to navigate ambiguity adjusting program direction to meet business needs <p> <li> <li> <p> Effective clear and concise verbal and written communication to both technical and nontechnical audiences including executives <p> <li> <li> <p> Creative problemsolving <p> <li> <li> <p> Extremely detailoriented <p> <li> <li> <p> Analytical skills <p> <li> <li> <p> Ability to operate effectively in a fastpaced environment with competing priorities <p> <li> <ul><p>
People Operations Lead
Company: Cresta
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Interested in defining how AI shapes the future of work Cresta is on a mission to make every knowledge worker 100x as effective 10x faster and 10x better Cresta is focused on using AI to help the workforce not replace them Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with realtime coaching during customer conversations <p> <p> <p> <p> Were growing fast Spun out of the Stanford AI lab and chaired by GoogleX founder Sebastian Thrun Cresta launched in 2020 Since then weve grown revenue and our team by 300 Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors and advisors including Andreessen Horowitz Greylock Partners and former ATampT CEO John Donovan Our valued customers include brands like Intuit Porsche Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider Forbes and Gartner to name a few We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cuttingedge AI to solve realworld business problems <p> <p> <p> <p> Cresta is hiring a People Operations Lead who will work closely with our small but mighty People team and will be at the forefront of the employee experience Were growing today we have 200 and counting global Crestans primarily located across the US Canada and Europe and its time we reimagined our core foundation while delivering awesome outcomes for all Crestans <p> <p> <p> <p> We are a remotefriendly organization and this role can be located anywhere in the United States and will need to flex to multiple time zones We have offices located in Palo Alto San Francisco New York City Toronto and Berlin <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Proactively partner with employees and managers on inquiries <p> <li> <li> <p> Develop internal communication resources to introduce more selfservice options for routine inquiries <p> <li> <li> <p> Evaluate key employee lifecycle moments identify gaps and shape the processes and standard service level agreements for the future <p> <li> <li> <p> Deploy a service delivery solution and workflow management tool that will be the frontoffice for employee and manager requests while ensuring timely delivery from the team <p> <li> <li> <p> Execute employee life cycle events benefits leave administration and mobility across multiple HR systems and our global footprint <p> <li> <li> <p> Drive new technology implementations including design testing implementation and monitoring <p> <li> <li> <p> Support ad hoc data insight and reporting requests while also helping to build ongoing metrics tracking <p> <li> <li> <p> Facilitate new hire onboarding while also continuing to evolve the current process to create a productive welcoming and engaging experience for all new hires <p> <li> <li> <p> Research and contribute to future policy and handbook development and revisions <p> <li> <li> <p> Monitor compliance and emerging employment law trends share updates and develop plans for addressing current and future requirements for US employees with the opportunity to contribute to Canada and Germany sites <p> <li> <li> <p> Provide program management support for the People Teams roadmap <p> <li> <li> <p> Partner with key stakeholders across Talent Acquisition Accounting Payroll Information Technology Legal and Compliance on shared initiatives <p> <li> <li> <p> Partner with the team and Crestas Chief of Staff on employee engagement team building and culture events <p> <li> <li> <p> May support employee relations performance management and manager coaching <p> <li> <li> <p> Drive additional projects and pivot as needed based on business and People Team priorities <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 7+ years experience in People Operations Employee LifeCycle Management HR Generalist or related roles <p> <li> <li> <p> Bachelors degree and or equivalent years of experience <p> <li> <li> <p> Experience managing and implementing workflow management tools tracking and measures <p> <li> <li> <p> Experience managing HR Systems administration improvements and implementations <p> <li> <li> <p> Experience executing while also shaping new processes and programs <p> <li> <li> <p> Passionate about working with employees and managers on all aspects of the employee experience <p> <li> <li> <p> Ability to work independently and collaboratively with teams across Cresta <p> <li> <li> <p> Thrive in rapidpaced dynamic and remote first environments <p> <li> <li> <p> Knowledgeable about US employment laws benefits and compliance <p> <li> <li> <p> Exposure to a global workforce including Canada and EMEA is a bonus <p> <li> <ul> <p> <p> <p> <p> <p> Compensation for this position includes a base salary equity and a variety of benefits The US base salary range for this role is $120000 $150000 Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable We are actively hiring for this role in Canada and offer competitive local pay and benefits Your recruiter can provide further details <p> <p> <p> <p> If you want to make an impact with an amazing product want to improve your tech skills by working with other exceptional engineers and like to be part of an amazing international team then you should join us We pay an attractive salary and with the Cresta stock options you can benefit from the companys growth <p><p>
Distributed Systems Engineer (L4) - Data Platform
Company: Netflix
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> At Netflix we want to entertain the world and are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 260 million paid subscribers and are expanding into new forms of entertainment such as gaming <p> <p> <p> <p> The data infrastructure teams at Netflix enable us to leverage data to bring joy to our members in many different ways We provide centralized data platforms and tools for various business functions at Netflix so they can utilize our data to make critical datadriven decisions We do all the heavy lifting to make it easy for our business partners to work with data efficiently securely and responsibly We aspire to lead the industry standard in building a worldclass data infrastructure as Netflix leads the way to be the most popular and pervasive destination for global internet entertainment <p> <p> <p> <p> We are looking for distributed systems engineers to help evolve and innovate our infrastructure We are committed to building a <a class=fontbold underline fontbold underline postingslink href=httpsaboutnetflixcomennewsnetflixinclusionreport2021 rel=noopener noreferrer nofollow target=blank> diverse and inclusive <a> team to bring new perspectives as we solve the next set of challenges In addition we are open to remote candidates We value what you can do from anywhere in the US <p> <p> <p> <p> <strong> Spotlight on Data Platform Teams <strong> <p> <p> <p> <p> <strong> Data Platform Infrastructure | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Platform Infrastructure team acts as a platform for our own data platforms Our shared infrastructure and tooling enable Netflix to quickly innovate on providing stateoftheart data and analytics systems to the rest of the company without building bespoke scaffolding for each new system To do this we create highleverage infrastructure control and deployment systems that are finetuned for the needs of running our data systems at scale uniquely many of our tools and systems are written in Python so this is a great team to consider if you enjoy working in a variety of languages <p> <p> <p> <p> <strong> Realtime Data Engines | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=Realtime20Data20Engines rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> Offers lowlevel building blocks for the transport and processing of realtime data For data transport we offer <a class=fontbold underline fontbold underline postingslink href=httpskafkaapacheorgintro rel=noopener noreferrer nofollow target=blank> Kafka <a> for data processing we offer <a class=fontbold underline fontbold underline postingslink href=httpsflinkapacheorg rel=noopener noreferrer nofollow target=blank> Flink <a> and <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomNetflixmantis rel=noopener noreferrer nofollow target=blank> Mantis <a> Responsibilities include development of the control plane compute resource management reliability and availability of the data Realtime data is critical across many business units of Netflix including Streaming Gaming Finance and Machine Learning platforms <p> <p> <p> <p> <strong> Data Analytics and AI Tools | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Analytics and AI Tools team offers a cloudbased infrastructure for crafting and sharing Notebooks and Python APIs that provide programmatic access to our Data Platform Our work also involves the development and maintenance of abstractions that connect with advanced AI tools including both inhouse and thirdparty machine learning models <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> This would be your dream job if you enjoy <strong> <p> <ul> <li> <p> Solving real business needs at large scale by applying your software engineering and analytical problemsolving skills <p> <li> <li> <p> Architecting and building a robust scalable and highly available distributed infrastructure <p> <li> <li> <p> Leading crossfunctional initiatives and collaborating with engineers product managers and TPM across teams <p> <li> <li> <p> Sharing our experiences with the open source communities and contributing to <a class=fontbold underline fontbold underline postingslink href=httpnetflixgithubio rel=noopener noreferrer nofollow target=blank> Netflix OSS <a> <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> You have 2+ years of experience in building largescale distributed systems features or applications <p> <li> <li> <p> You are proficient in the design and development of RESTful web services <p> <li> <li> <p> Experienced in building and operating scalable faulttolerant distributed systems <p> <li> <li> <p> You are experienced in Java or other objectoriented programming languages <p> <li> <li> <p> Multithreading is a challenge that you are comfortable tackling <p> <li> <li> <p> You have a BS in Computer Science or a related field <p> <li> <ul> <p> <p> <p> <p> <p> A few more things about us <p> <p> <p> <p> As a team we come from many different countries and our fields of education range from the humanities to engineering to computer science Our team includes product managers program managers designers fullstack developers distributed systems engineers and data scientists Folks have the opportunity to wear different hats should they choose to We strongly believe this diversity has helped us build an inclusive and empathetic environment and look forward to adding your perspective to the mix <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $170000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Database Engineer
Company: Finquery
Location: USA
Posted Apr 27, 2024
<div><span style=fontsize 12pt>FinQuery is looking for a <span><b style=fontsize 12pt>Database Engineer<b><span style=fontsize 12pt> to join our dynamic Engineering team Were seeking someone with a passion for improvement both in our processes and in yourself We work in an Agile environment with development teams utilizing Scrum and Kanban We value the continuous pursuit of improvement both in our systems and within our team members Our work environment is agile employing methodologies such as Scrum and Kanban In the role of a Database Engineer at FinQuery the main emphasis is on maintaining enhancing and ensuring the efficient performance of our PostgreSQL databases <span><div><div><br><div><div><span style=fontsize 12pt>This role will be responsible for ensuring optimal query performance carrying out regular database maintenance and addressing scalability concerns to support our growing data infrastructure There is particular emphasis placed on RDS experienceoptimization PostgreSQL expertise and the ability to enhance the performance and integrity of our databases<span><div><br><br><div class=h3>What you will be doing<div><li style=>Administer monitor and optimize AWS PostgreSQL databases to ensure they are scalable reliable and performant<li><li style=>Monitor system and application performance implementing tuning as needed to ensure optimal operation<li><li style=>Engage in daily interactions with Development teams and other departments to create an integrated efficient work environment<li><li style=>Assess and provide constructive feedback on developerdriven data architecture changes ensuring optimal database performance<li><li style=>Triage and optimize query performance to maximize database efficiency<li><li style=>Participate actively in release and deployment processes contributing valuable expertise and oversight<li><li style=>Identify and implement internal process improvements including redesigning infrastructure for greater scalability optimizing data delivery and automating manual processes<li><li style=>Conduct maintenance on RDS systems ensuring their effective operation and longevity<li><li style=>Assessing current data schema and implementing improvements for efficiency and performance eg breaking up tables removing redundant columns reviewing indices<li><li style=>Proposing new technologies and practices as solutions or improvements to existing systems<li><br><br><div class=h3>Tech you will work with<div><li style=>Hosting and Administration AWS RDSAurora<li><li style=>Communication Atlassian Jira Slack<li><li style=>Database PostgreSQL MS SQL Server<li><li style=>DataWarehouses amp Integration Systems Snowflake FiveTran Celigo Boomi<li><li style=>Analytics and Logging DataDog Tableau<li><li style=>Build and deployment tools Git Liquibase Jenkins<li><li style=>Languages SQL Python Shell Scripting<li><br><br><div class=h3>What experience and skills we need you to have<div><li style=>2+ years in a datadatabase engineer role<li><li style=>4+ years of experience working with databases and data architectures in any IT role<li><li style=>Experience designing building deploying and scaling databases <li><li style=>Solid understanding of data architecture<li><li style=>An attitude of success defined in team accomplishments<li><br><br><div class=h3>Benefits<div><li style=>Flexible PTO including 11 holidays and your birthday off <li><li style=>401k plan with employer matching <li><li style=>Great health benefits with multiple plan option <li><li style=>Option to choose between in office fully remote or a hybrid work environment for all employees<li><li style=>Sabbatical program 4 weeks after 5 years of service<li><li style=>Casual dress environment when in office<li><li style=>Catered lunches every Tuesday and Thursday<li><li style=>Company events each quarter<li><li style=>Signing stipend for a workfromhome setup<li><li style=>Free gym membership at our office<li><li style=>Annual employee development program stipend of $2000 for each employee <li><li style=>Flexible parental leave with 10 weeks paid leave for ALL new parents<li><li style=>Fertilityadoption assistance <li><li style=>Annual tutoring stipend for your children<li><li style=>Mentorship program available immediately <li><li style=>Regular team outings<li><li style=>Advancement opportunities based on results not politics<li><li style=>Culture that emphasizes inclusiveness driven by our REDI Committee<li><div><b>About Us<b><div><div>FinQuery is an innovative contract amp spend intelligence company whose solutions are used by over 7000 organizations worldwide What sets us apart is that were the only provider offering complete visibility into an organizations largest areas of spend leases software subscriptions and other financial contracts all in one platform<div><div><br><div><div>Our platform provides our customers with unprecedented insight that drives informed decisions on their largest areas of spend and allows organizations to solve problems that matter for their business<div><div><br><div><div>FinQuery is an equal opportunity employer to all persons free from restrictions and prejudice based upon race color creed religion sex domestic relationship status parental status family status sexual orientation national origin gender identity age and disability status FinQuery maintains a drugfree workplace<div><div><br><div><img src=httpsremotivecomjobtrack1908882blankgifsource=publicapi alt=>
Staff Security Engineer (Governance, Risk, and Compliance)
Company: 1Password
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Here at 1Password we are deeply committed to customer privacy and security The Governance Risk and Compliance GRC Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement <p> <p> <p> <p> Were looking for an experienced security engineer to join our highly collaborative team In this role you will collaborate crossfunctionally with teams across the company to establish a worldclass 3rd party risk program contribute to GRC programs and initiatives such as audits and security assurance and help to define and establish a risk management program across multiple stakeholders <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Minimum of 7+ years of combined experience in the security and GRC space <p> <li> <li> <p> Familiarity and experience working with security frameworks such as SOC 2 NIST 80053 ISO 27001 CIS etc <p> <li> <li> <p> Willingness to wear different hats and work on areas where needed <p> <li> <li> <p> Experience working with and implementing GRC tools and processes specifically a Third Party Risk program <p> <li> <li> <p> Must excel in communication and demonstrate the ability to explain technical security concepts to a nontechnical audience <p> <li> <li> <p> Experience in the creationdesign of business continuity and disaster recovery programs risk management andor vulnerability management programs <p> <li> <li> <p> Must have a highly collaborative and teamworkfocused approach as well as a heart for mentoring and leveling up your teammates <p> <li> <li> <p> Must be able to assess and mitigate corporate risk within the organization <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Own design and manage the continued enhancement of a Third Party Risk Management program including but not limited to strategy roadmap and controls to address regulatory requirements across multiple jurisdictions <p> <li> <li> <p> Communicate our compliance framework and Third Party Risk Management Program requirements to all relevant stakeholders internal and external <p> <li> <li> <p> Engage crossfunctionally with groups such as Engineering Finance Legal Product and Sales to establish a thoughtful strategic and tactical approach to our Third Party Risk Management Program and related processes <p> <li> <li> <p> You will assist with analysis and preparation for internal and external audits <p> <li> <li> <p> Accurately and effectively communicate our compliance position and programs to auditors and customers <p> <li> <li> <p> Partner with other members of the security team to establish security guidelines that enable the organization to move fast in a safe and secure manner <p> <li> <li> <p> To operate as a technical leader by helping define the GRC roadmap and by leveling up junior employees <p> <li> <li> <p> Build strong relationships with partner and stakeholder teams in order to build a scalable GRC program <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
AI Content Writer
Company: Best Writers Cafe
Location: USA
Posted Apr 28, 2024
This is a remote position offering flexible hours and the ability to choose projects. The role involves rating AI-generated writing and reviewing human writers' work. Requirements include an Associates' degree or higher, strong writing skills, and English proficiency. Compensation ranges up to $25 USD per hour with weekly rewards. The opportunity is open to residents of the US, Canada, Australia, and the UK.
Manager - MarTech Operations
Company: hims & hers
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> This is a unique opportunity to play a critical role in the Hims amp Hers customer journey The Manager MarTech Operations will be a power user of our Marketing Automation Platform Braze and will be responsible for discovery documentation development QA monitoring reporting troubleshooting and supporting complex customer journeys for our Lifecycle Management Team You will do this across multiple channels including email SMS push web inapp and potentially expand into other channels like direct mail Youll also work with crossfunctional partners in product and engineering to design request and troubleshoot technical data streams <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Own CRM QA platform housekeeping as well as deployment and execution of priority campaigns <p> <li> <li> <p> Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful and take immediate action in case of failures <p> <li> <li> <p> Assist with architecture and technical evaluation for customer communication solutions <p> <li> <li> <p> Adhere to best practices while continuously seeking process improvements <p> <li> <li> <p> Create maintain and refine detailed documentation and SOPs including operational processes workflows and training documents <p> <li> <li> <p> Seek opportunities to keep our platforms orderly and improve operational efficiencies <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years B2C DTC industry experience <p> <li> <li> <p> Experience with Top Tier ESPs Braze is a Critical Success <p> <li> <li> <p> Experience in highly regulated industries a plus ie Healthcare insurance banking <p> <li> <li> <p> Ability to work across different teams platforms languages systems etc <p> <li> <li> <p> Solid track record of implementing largescale complex B2C emailSMSpush campaigns <p> <li> <li> <p> Understanding event streams customer actions and user profiles <p> <li> <ul> <h3> <strong> Preferred Qualifications <strong> <h3> <ul> <li> <p> Strong sense of ownership and entrepreneurial spirit <p> <li> <li> <p> Strong collaboration and problemsolving skills <p> <li> <li> <p> Relentlessly high standards and high attention to detail <p> <li> <li> <p> Avid documentarian <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Senior Director - Business Operations
Company: Upwork
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Senior Director Business Operations is pivotal in harmonizing and streamlining work across all Upwork business units and functional teams This role connects context and teams fostering productive collaboration operational efficiencies and clarity in alignment with the companys nearterm and longterm strategies We seek a candidate with serviceminded leadership a humble attitude a strong work ethic and the ability to quickly grasp the broader business context This individual contributor role reports to the VP Business and Product Operations <p> <h3> Key Responsibilities <h3> <ul> <li> <p> Collaborate with crossfunctional teams to align strategy with execution ensuring that each departments efforts cohesively contribute to the companys strategic goals <p> <li> <li> <p> Drive strategic planning processes across the business unit including the formulation of annual and longterm strategic plans Ensure that strategies are clearly communicated and understood and aligned with the broader company processes and cadences <p> <li> <li> <p> Lead the development and implementation of strategies to improve business operational processes and systems promoting effectiveness efficiency and simplicity across the organization <p> <li> <li> <p> Identify opportunities for operational innovation and improvements and lead crossfunctional projects to implement these changes <p> <li> <li> <p> Analyze business operations and performance data to make informed decisions and recommendations to senior leadership <p> <li> <li> <p> Serve as a key liaison between different teams ensuring clear communication and coordination on shared goals and initiatives <p> <li> <ul> <h3> What is Takes to Catch Our Eye <h3> <ul> <li> <p> A proven track record of developing and implementing strategies that have substantially increased a companys market presence and profitability particularly within digital marketplaces or similar platforms <p> <li> <li> <p> Exceptional leadership and interpersonal skills with experience in building mentoring and retaining highcaliber strategic and operational teams <p> <li> <li> <p> Strong analytical and decisionmaking abilities paired with a willingness to dive into the details and drive material business improvements through handson strategy execution <p> <li> <li> <p> Experience in helping teams turn strategies into plans and execution working within the appropriate budget schedule and scope constraints <p> <li> <li> <p> Demonstrated capacity for creative and critical thinking in the face of fastpaced dynamic industry changes with an emphasis on innovative solutions and strategic risktaking <p> <li> <ul> <p> <p> <p> <em> The annual base salary for this position in California and Washington ranges from $217000 $300000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups And oh yeah weve also got amazing benefits including medical insurance for you and your family unlimited PTO 401k with matching 12 weeks of paid parental leave and a generous Employee Stock Purchase Plan Check out our Life at Upwork page to learn more about our benefits and the employee experience <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>
Customer Experience Associate
Company: Alma
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Customer Experience Associate Hourly <strong> <p> <p> As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays <p> <p> <strong> Start Date <strong> May 21 2024 <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <p> <li> <li> <p> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <p> <li> <li> <p> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <p> <li> <li> <p> Triage issues and support tickets that come in that require support from others across the team <p> <li> <li> <p> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> You have 1+ years working in customer experiencesupport or serviceoriented roles <p> <li> <li> <p> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <p> <li> <li> <p> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <p> <li> <li> <p> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <p> <li> <li> <p> You are highly organized with an acute attention to detail <p> <li> <li> <p> You are comfortable with change and learning new skills <p> <li> <li> <p> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <p> <li> <li> <p> You may have experience working at a startup or fastpaced work environment <p> <li> <li> <p> You appreciate and can engage with consistent feedback <p> <li> <li> <p> You have a deep passion for our mission and the future of mental health <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> 3 weeks of PTO plus 7 sick days to recharge <p> <li> <ul> <p> Hourly Rate $2350 per hour <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p><p>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Senior Site Reliability Engineer
Company: Adwerx
Location: USA
Posted Apr 27, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <div class=h4><strong>Our culture<strong><div> <p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <div class=h4><strong>How we work<strong><div> <p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul style=><li style=>Utilize a mature CICD process and deploy to production many times a day<li><li style=>Have productionlike QA environments with a culture of writing automated tests<li><li style=>Define department SLOs and Engineering KPIs to better understand how we work<li><li style=>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li><ul> <div class=h4><strong>Technologies we work with<strong><div> <ul style=><li style=>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li><li style=>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li><li style=>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li><li style=>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li><ul> <div class=h4><strong>In this missioncritical role you will<strong><div> <ul style=><li style=>Design build and maintain the core infrastructure for Adwerx<li><li style=>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li><li style=>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li><li style=>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li><li style=>Participate and run point in handling production incidents<li><li style=>Participate in solution design for new features products systems and tooling<li><li style=>Find new ways to use existing systems to improve scalability and performance for our platform<li><li style=>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li><li style=>Iterate on security standards and reviewing code for secure coding practices<li><li style=>Partner with engineering teams closely to educate and consult<li><li style=>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li><li style=>Participate in oncall rotations along with every member of the engineering team<li><li style=>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li><li style=>Collaboratively plot the course and document Adwerx infrastructure<li><li style=>Build a great customer experience for people using your infrastructure<li><ul> <div class=h4><strong>What Youll Get<strong><div> <ul style=><li style=>Competitive salary and potential for equity<li><li style=>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li><li style=>401k plan with a company match of up to 4<li><li style=>A collaborative work environment where youll learn about and influence every aspect of the business<li><li style=>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li><li style=>The ability to help define the foundational technology that will power the growth of our business<li><li style=>Flexible work scheduling<li><ul><img src=httpsremotivecomjobtrack1908883blankgifsource=publicapi alt=>