Referral Program Jobs in USA
362,932 open positions · Updated daily
Looking for Referral Program jobs in USA? Browse our curated listings with transparent salary information to find the perfect Referral Program position in the USA area.
Manager, Enrollment Operations
Company: Vericred
Location: USA
Posted Apr 28, 2024
<div><span style=>The health insurance and benefits industry is undergoing rapid digital transformation Today most people choose enroll and utilize their benefits not by calling insurance carriers or reviewing paper forms but by using HR and benefits software Behind the scenes Ideons APIs make this modern benefits experience possible Were powering an entire industry forward delivering the speed transparency and efficiency that todays consumers expect<span><div> <div> <div> <div>Ideon is seeking a Manager to lead a team within our Enrollment Operations function In this role youll be responsible for building leading and developing a team of support analysts who handle service requests issue resolution and error processing related to EDI and API data connections between Ideon platforms and insurance carriers <div> <div> <div> <div>We prefer candidates based in Omaha NE for this role but we are also considering remote candidates from anywhere in the US Ideon is headquartered in NYC with a second office in Omaha NE This role reports to the Senior Director of Enrollment Operations<div> <p><br><br><p> <div class=h3>In this role you will<div> <ul style=> <li style=>Lead coach and develop a highperforming team of enrollment analysts dedicated to supporting Ideon customers<li> <li style=>Establish and surpass performance metrics and objectives to consistently exceed customer expectations<li> <li style=>Design individualized metrics to guide the team in achieving customercentric goals holding each team member accountable for their contribution to overall success<li> <li style=>Develop and maintain operational metrics reports and dashboards to monitor the performance and effectiveness of enrollment operations<li> <li style=>Work closely with the product and engineering teams to seamlessly integrate data connections within our software platform and optimize tools which drive timeliness accuracy and satisfaction<li> <li style=>Implement best practices and ensure their adoption across the team to consistently deliver exceptional customer experiences at scale<li> <li style=>Establish streamlined processes for investigating and resolving complex data issues fostering a culture of continuous improvement<li> <li style=>Serve as a point of escalation for critical issues coordinating with customers internal teams and insurance carriers to ensure prompt resolution<li> <ul> <p><br><br><p> <div class=h3>Wed love to hear from you if you have<div> <ul style=> <li style=>Demonstrated leadership experience 5+ years managing remote highperforming technical support teams ideally within insurance or technology sectors<li> <li style=>Proficient in EDI and API technologies 2+ years specifically in insurance enrollment processes<li> <li style=>Knowledgeable about insurance industry standards and regulations concerning data connections eg HIPAA 834 LDEx<li> <li style=>Proactive resultsoriented mindset capable of prioritizing and managing multiple projects in a fastpaced environment<li> <li style=>Exceptional written and verbal communication skills capable of conveying technical concepts effectively and professionally<li> <li style=>Strong leadership and team management abilities inspiring teams to achieve ambitious goals while ensuring customer satisfaction<li> <li style=>Analytically skilled with keen attention to detail<li> <li style=>Familiarity with JIRA Zendesk Salesforce or other CRM platforms<li> <ul> <div>Salary Range $90000 to $110000 annually<div> <div> <div> <div><strong style=>About Ideon<strong><div> <div> <div> <div><strong style=>What we do<strong><div> <div><span style=>Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey We are not the websites or apps you use to choose a plan or find a doctor We are the infrastructure the pipes that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately efficiently securely and at scaleimproving the way benefits are quoted sold enrolled managed and utilized Our APIs transmit billions of data points powering an amazing benefits experience for all Faster Better Awesomely<span><div> <div> <div> <div><strong style=>Who we are<strong><div> <div><span style=>We are a group of people who love a good API and all it can do We are insurance geeks systems gurus data wonks sales amp marketing execs product leads finance whizzes and admin prosall determined to bring efficiency transparency and connectivity to the health insurance and benefits industry<span><div> <div> <div> <div><strong style=>Our benefits include<strong><div> <div><span style=> 100 companypaid medical dental and vision for you and your dependents<span><div> <div><span style=> Voluntary benefits such as hospital accident critical illness shortterm disability and legal<span><div> <div><span style=> Employee assistance program EAP<span><div> <div><span style=> Healthcare and dependent care FSA Flexible Spending Account<span><div> <div><span style=> Flexible PTO policy take time off without worrying about accruals or carryovers<span><div> <div><span style=> Pretax commuting benefits<span><div> <div><span style=> Home office allowance so you can work comfortably wherever you are<span><div> <div> <div> <div><span style=>We are an equal opportunity employer We encourage people of different backgrounds experiences abilities and perspectives to apply Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<span><div> <div> <div> <div><span style=>All offers of employment are contingent upon successful reference and background checks<span><div> <img src=httpsremotivecomjobtrack1909335blankgifsource=publicapi alt=>
Director, Global Operations
Company: iDE
Location: USA
Posted Apr 28, 2024
The job posting is for a Global Operations Director position at iDE, a nonprofit organization that aims to end poverty by empowering entrepreneurs. The role involves managing country programs, contracts, and budgets, as well as providing guidance and support to country staff and HQ staff.
Business Program Manager
Company: 1Password
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> The Engineering Operations EngOps team is responsible for ensuring the Technology org is operating as effectively as possible In this role youll report directly to the Sr Director of Engineering Operations and partner on a variety of nontechnical programs across Tech As a part of the EngOps team youll help shape the development and culture of our growing Technology organization Youll help build launch and maintain programs like Engineering Bootcamp OKRs Mentoring and other organizational programs <p> <p> <p> <p> Youll work closely with people across the Tech org to manage organizational programs including scoping solutions building buyin setting a timeline with milestones and keeping stakeholders up to date on progress Youre passionate about people and the way they grow and learn You love taking a big opportunity breaking it down into manageable pieces building a plan and driving progress Scrappy and handson with a no job too big or too small approach youre able to juggle bigger projects alongside smaller day to day tasks seamlessly You have experience in a fastpaced dynamic environment where you leverage your ability to solve ambiguous problems drive clarity and get things done <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 6 9 years of programproject management experience <p> <li> <li> <p> Demonstrated experience forming strong relationships and working crossfunctionally in a remotefirst or remoteonly environment covering multiple countries and time zones <p> <li> <li> <p> Experience working with Sr Leaders to drive decisionmaking and accountability to deadlines <p> <li> <li> <p> Solutionoriented loves taking on challenges can work successfully against shifting priorities and thrives in ambiguity <p> <li> <li> <p> Exceptional communication skills youre able to draft comms build decks and communicate clearly across many stakeholder groups <p> <li> <li> <p> Experience building project timelines including setting milestones and reporting on progress <p> <li> <li> <p> Organized and detailoriented to help support our fast moving team <p> <li> <li> <p> Experience managing programs throughout the program lifecycle ideation proposal timeline amp milestone build launch execution and maintenance <p> <li> <li> <p> Experience managing program budgets <p> <li> <li> <p> Experience building workflows to help teams operate more effectively <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Weekly checkins to make sure all projects and priorities are aligned and to problem solve roadblocks <p> <li> <li> <p> Flag and solution blockers that affect programs progress and work with appropriate stakeholders to mitigate any issues <p> <li> <li> <p> Produce scalable and repeatable timelines and templates for efficiency refining templates already in place and creating new ones when necessary <p> <li> <li> <p> Refine highlevel requirements from stakeholders and translate those into detailed prioritized actionable tasks Define project plans coordinate resources manage rollout and ongoing support or finding an end owner and transitioning to them seamlessly <p> <li> <li> <p> Examples of programs this role will be responsible for <p> <li> <ul> <p> Work with crossfunctional teams like HR Finance and IT to build amp Manage crossTech Business Cadences QBR Budget Reviews Tooling reviews etc <p> <p> Drive amp refine the OKR process for Tech build a cadence of review ensure reporting is complete and drive the review conversation <p> <p> Work with our Talent partners to build amp maintain the headcount management process for Tech lead weekly crossfunctional hiring meetings with Talent update leaders on status of roles amp align leaders on next wave of priority roles <p> <p> Work with the Tech Leadership Team to build new organizational programs like Developer Bootcamp and Mentoring and refine existing programs like Monthly Tech Manager Meets Tech All Hands etc <p> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $147000 USD and $199000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $128000 CAD and $173000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Consultant - DevOps
Company: 3Cloud
Location: USA
Posted Apr 28, 2024
<div class=contentintro><p>Are you looking for a role that motivates and challenges you Are you ready for an opportunity for growth Do you want to work on teams where people roll up their sleeves to take on tough problems together and regularly blow the doors off our clients with their outstanding teamwork If you answered yes to those questions 3Cloud might just be for you<p> <p>At 3Cloud we hire people who arent afraid to experiment or fail We hire people who are willing to give direct and candid feedback to their managers leaders and team members We hire people who jump at those opportunities because they care about our collective growth and success We hire people who challenge and hold each other accountable for living 3Clouds core values because they know that it will result in amazing experiences and solutions for our clients and each other<p><div><p>At 3Cloud we hire people who arent afraid to experiment or fail We hire people who are willing to give direct and candid feedback to their managers leaders and team members We hire people who jump at those opportunities because they care about our collective growth and success We hire people who challenge and hold each other accountable for living 3Clouds core values because they know that it will result in amazing experiences and solutions for our clients and each other<p> <p><strong>Job Description<strong><p> <p>As a Sr DevOps Engineer your primary responsibility will be to implement DevOps solutions in Azure The role is a technical consultative and client facing role that will be accountable for client solution development delivery and support The ideal candidate will have experience in consulting and have demonstrated success in technical implementations and project work<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>As a Sr DevOps Engineer you will <ul style=> <li style=>Participate in technical envisioning technical design and delivery of assigned projects<li> <li style=>Work with 3Cloud Architects to support project efforts from a technical perspective<li> <li style=>Execute the implementation of designed solutions into client deliverables<li> <li style=>Assist with design and deployment of client workloads into Azure<li> <li style=>Providing technical expertise and support across the following four areas of specialization <ul style=> <li style=>Datacenter Transformation<li> <li style=>Azure Infrastructure<li> <li style=>DevOps and CICI pipelines<li> <li style=>Cloud automation<li> <ul> <li> <ul> <li> <ul> <p>Be an essential part of the team responsible for crafting and delivering creative cloud solutions for our clients<p> <p><strong>Experience Required<strong><p> <ul style=> <li style=>5+ years of experience in system administration Windows andor Linux DevOps andor software development and IT Operations<li> <li style=>3+ years project experience migrating and deploying cloudbased solutions<li> <li style=>Handson implementation experience of Continuous Integration and Continuous Delivery in Azure DevOps VSTSTFS Jenkins andor Bamboo or another similar tool<li> <li style=>Experience with various cloud deployment methodologies<li> <li style=>Handson experience with some of the following Terraform Ansible ChefPuppet Docker andor Kubernetes is preferred but not required<li> <li style=>Automation experience very good scripting knowledge PowerShell Bash Python Groovy etc Experience can be from any public cloud<li> <li style=>1+ years implementing and supporting Microsoft Azure infrastructure and topologies or demonstrated experience form with AWS or GCP<li> <li style=>Understanding of cloud ecosystem and leadingedge cloud emerging technologies<li> <li style=>Performance analysis troubleshooting and remediation techniques<li> <li style=>Strong analytical problemsolving ability<li> <li style=>Strong presentation written and verbal communication skills<li> <li style=>Selfstarter with the ability to work independently or as part of a virtual project team<li> <li style=>Microsoft Certification a plus<li> <ul> <p><strong><em>US Citizens and those authorized to work in the US are encouraged to apply We are unable to sponsor at this time<em><strong><p> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><hr> <p><strong>3Cloud Total Rewards Highlights Include<strong> <p> <ul style=> <li style=>Flexible work location with a virtual first approach to work <li> <li style=>401K with match up to 50 of your 6 contributions of eligible pay <li> <li style=>Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 3 floating personal days <li> <li style=>Three medical plan options to allow you the choice to elect what works best for you <li> <li style=>Option for vision and dental coverage <li> <li style=>100 employer premium coverage for STD and LTD <li> <li style=>Paid leave for birth parents and nonbirth parents <li> <li style=>Option for FSA HSA HRA and Dependent Care <li> <li style=>$6700 monthly tech and home office allowance<li> <li style=>Utilization andor discretionary bonus eligibility based on role <li> <li style=>Robust Employee Assistance Program to help with everyday challenges <li> <ul> <p>3Cloud offers competitive compensation In addition to base pay employees are eligible to receive an annual discretionaryutilization bonus If you are hired at 3Cloud your final base salary is based on factors such as skills education experience andor geographic location Please keep in mind that the range mentioned above includes the full base salary range for the role It is not typical for offers to be made at or near the top of the range<p><div><div class=title>Base Salary Range<div><div class=payrange><span>$110000<span><span class=divider><span><span>$167000 USD<span><div><div><div><div class=contentconclusion><p>Dont meet every single requirement At 3Cloud we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway<p> <p><strong>At this time we cannot sponsor applicants for work visas<strong><p><div><img src=httpsremotivecomjobtrack1908703blankgifsource=publicapi alt=>
Head of Sales Analytics
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Were looking for an enthusiastic leader to join us with the experience necessary to own develop and manage the people and resources aligned to Global Sales Analytics <p> <p> Aligning to our Customer Strategy amp Operations CSO organization and partnering with our Global Sales and Channel Leadership Teams this role will be responsible for establishing leading and growing a team of dedicated sales analysts that are focused on bringing visibility to the metrics and insights that drive sales and channel performance owning the functional sales planning cycles and driving operational excellence and governance inside of the teams scope <p> <p> As the global lead responsible for analyzing sales performance and revenue retention you will be working closely with Sales Leaders Sales Strategy Deal Operations and Finance Leadership This is a highly visible role that requires being able to link analytics to business implications to form actionable highimpact recommendations that drives revenue growth A strong understanding of a sales led SaaS model both motions and metrics is a must <p> <p> We are looking for someone who gets excited about tying data to meaningful recommendations intuitive visualizations optimizing data workflows and is a strong people lead and mentor The right person for this role will value datadriven insights have an analytical approach to problem solving and thrive in a fastpaced fluid environment <p> <h2> Responsibilities <h2> <ul> <li> <p> Develop and execute the strategy priorities and direction of our Sales Analytics team <p> <li> <li> <p> Lead the design and execution of bestinclass dashboards and scorecards to bring ontime accurate visibility into sales organizational and seller performance and KPIs <p> <li> <li> <p> In partnership with Finance and Sales Strategy communicate insights related to sales and seller performance including forecast amp pipeline trends productivity customer value progress against industry benchmarks and sales methodology KPIs Based on the insights put forth executivelevel recommendations that will decrease seller friction and accelerate revenue growth <p> <li> <li> <p> Drive account data quality inside of our CRM tools continuously streamlining how information is updated to drive accurate forecasting <p> <li> <li> <p> Build strong crossfunctional relationships establishing credibility as a subjectmatter expert in your field <p> <li> <li> <p> Be a strong people leader managing across multiple time zones and a global culture <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> 7+ combined of years experience in sales operations strategy andor analytics <p> <li> <li> <p> 3+ years experience with direct people management <p> <li> <li> <p> Consistent track record of setting and achieving ambitious targets <p> <li> <li> <p> Strong analytical skills with expertise in contextualizing SaaS sales performance indicators <p> <li> <li> <p> Experience leading CRM data hygiene and operating requirements for accurate forecasting <p> <li> <li> <p> Experience building automated analytics and scorecards using cloudbased platforms <p> <li> <li> <p> Proven ability to communicate at an executive level actionable recommendations that links data to business implications <p> <li> <li> <p> Strong data visualization skills through Tableau CRM Analytics SFDC and Excel <p> <li> <li> <p> Strong relationship builder across functions and organizational levels <p> <li> <li> <p> Desire to work in a fastpaced challenging and exciting environment <p> <li> <li> <p> Bachelors degree or equivalent work experience <p> <li> <ul> <h2> Preferred Qualifications <h2> <ul> <li> <p> Prior sales experience strongly preferred <p> <li> <li> <p> Passion for scaling and automation with AI experience a strong plus <p> <li> <li> <p> Familiarity with SQL particularly Databricks is a strong plus <p> <li> <ul> <h2> Total Rewards <h2> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $206400 $242800 $279200 US Zone 2 $185700 $218500 $251300 US Zone 3 $165100 $194200 $223300 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Staff Technical Program Manager
Company: Phaidra
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> Who You Are <strong> <h3> <p> Youre a self starter and youre comfortable with the unknown and understand that startup life means continuous evolution as we rapidly grow Youre accountable curious and obsessed with improvement both in yourself and in others You like a challenge arent afraid to fail and learn from your missteps and are excited to help build a worldclass company from the ground up <p> <p> As the Customer Program Manager within the Customer Success Team you will manage largescale customer expansion programs You are able to separate whats important from whats urgent and find the best path forward from among multiple scenarios earn the trust of internal and external stakeholders and manage the execution of program within scope schedule and cost You are an independent worker skilled in organizing teams planning and technical program management You have demonstrated experience leading medium to large customer product deployments <p> <p> You can take ownership of your assigned customers and delight them You can guide internal and external teams as you coordinate the configuration and installation of many customers industrial plant AI Agents while you grow customer relationships for future expansion and advocacy You possess a strong technical program management background and have demonstrated experience leading medium to large projects <p> <p> <strong> For this position we are seeking a team member located within one of the following areas UK USA Canada Singapore <strong> <p> <h3> <strong> Responsibilities <strong> <h3> <ul> <li> <p> You will develop manage and deliver complex customer programs across multiple teams in a timely manner while ensuring they meet Phaidras highquality standards This involves ideation and execution of programs risk assessment and communication <p> <li> <li> <p> Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities <p> <li> <li> <p> Plan develop and lead operational programs to deploy Phaidras products across enterprise customer sites globally <p> <li> <li> <p> Proactively identify and resolve challenges that may hinder the teams ability to meet expansion program timelines scope and customer goals <p> <li> <li> <p> Actively build relationships across Phaidra teams to help deliver on customer commitments Partner with Customer Success Product Engineering Connectivity and other teams to meet customer expansion roadmap goals <p> <li> <li> <p> Effectively communicate and manage at all levels within customer organizations including executives optimization and process engineers operators and technicians <p> <li> <li> <p> Communicate customer expectations requirements concerns and accolades to the deployment teams <p> <li> <li> <p> Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience <p> <li> <li> <p> Maintain clear and concise documentation of your projects meeting minutes action items project risks and key decisions <p> <li> <ul> <h3> Onboarding <h3> <p> <strong> In your first 30 days <strong> <p> <ul> <li> <p> You will be immersed in an onboarding program that introduces you to Phaidra and our product <p> <li> <li> <p> You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra <p> <li> <li> <p> You will join calls with current customers to familiarize yourself with managing customer installs <p> <li> <li> <p> You will familiarize yourself with our tools and process for developing customer schedules <p> <li> <li> <p> You will meet with Technical Account Managers Solutions Engineers Machine Learning Application Engineers Corporate Development Leaders and members of the Engineering team to better understand strengths and opportunities with current processes <p> <li> <ul> <p> <strong> In your first 60 days <strong> <p> <ul> <li> <p> You will have a solid understanding of what Phaidra does and deliver for customers <p> <li> <li> <p> You will have met with team members across Phaidra and started building relationships that will help you be successful at your job <p> <li> <li> <p> You will have become proficient at navigating the Customer Success teams processes and software tools <p> <li> <li> <p> You will learn how to manage customer related cases and assist with managing our customer service agreements <p> <li> <li> <p> You will assist in creating editing and managing program execution documentation <p> <li> <ul> <p> <strong> In your first 90 days <strong> <p> <ul> <li> <p> You will have been fully integrated into the Customer Success team and with Phaidra team members across the company <p> <li> <li> <p> You will have begun to manage the execution of large scale customer expansion programs <p> <li> <li> <p> You will help ensure Phaidra delights customers <p> <li> <ul> <h3> Key Qualifications <h3> <ul> <li> <p> Bachelors degree in Computer Science Engineering or a related technical discipline <p> <li> <li> <p> 7+ years of work experience in a technology company with 4+ years of customerfacing TPM experience <p> <li> <li> <p> Experience working with diverse remote teams to support enterprise customers <p> <li> <li> <p> Progressive years of experience leading customer success deployments for highgrowth global companies <p> <li> <li> <p> Demonstrated success with crossfunctional coordination planning program management and decision making <p> <li> <li> <p> Experience leading crossfunctional global initiatives for enterprise customers <p> <li> <li> <p> Ability to learn quickly and explain complex domain specific concepts to nondomain experts <p> <li> <li> <p> Exceptional verbal written organizational presentation and communication skills <p> <li> <li> <p> Shares our company values transparency collaboration operational excellence ownership and empathy <p> <li> <li> <p> Ability to travel regularly to customer sites globally as required <p> <li> <ul> <p> <strong> Bonus Skills amp Experience <strong> <p> <ul> <li> <p> Experience working in an AIML environment <p> <li> <li> <p> Understanding of industrial control and automation systems <p> <li> <li> <p> Understanding of industrial process heating and cooling systems and their applications within manufacturing environments <p> <li> <li> <p> Strong proficiency in working with industrial operations teams and contributing to solving field operations related problems and challenges especially with data centers <p> <li> <ul> <h3> General Interview Process <h3> <p> All of our interviews are held via Google Meet and an active camera connection is required <p> <h1> <h1> <h3> <strong> Base Salary <strong> <h3> <ul> <li> <p> US Residents $160000 $194000 <p> <li> <li> <p> UK Residents £109600 £164400 <p> <li> <li> <p> Canada Residents CA$160800 CA$201000 <p> <li> <li> <p> Singapore Residents S$159200 S$218900 <p> <li> <ul> <p> This position will also include equity <p> <p> These are best faith estimates of the base salary range for this position Multiple factors such as experience education level and location are taken into account when determining compensation <p><p>
Associate Business Intelligence Analyst - Game Operations
Company: Prizepicks
Location: USA
Posted Apr 28, 2024
PrizePicks, a leading daily fantasy sports company in North America, is seeking a data-centric hire for their Game Operations Business Intelligence team. The role involves completing ad-hoc data requests, collaborating with sports owners, creating regular reporting, and enhancing datasets for granular analysis. The ideal candidate should have a degree in statistics, finance, math, or business analysis, intermediate experience with SQL, data visualization, and Excel, and 2+ years of experience in an analyst, gaming, consulting, or data science role. Extensive knowledge or experience in sports, esports, DFS, pricing, or trading is preferred. The company offers a competitive compensation package, including company-subsidized medical, dental, and vision plans, 401(k) plan with company match, stock options, bi-annual bonus, uncapped PTO, generous paid leave programs, workplace flexibility, and opportunities for growth and career development.
Developer Community Manager
Company: 1Password
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Were looking for an experienced Community Manager to join our CX Community team at 1Password and oversee our Developer Community Youll be joining an exciting new team and as a Community Manager you will be responsible for cultivating and nurturing a vibrant innovative and engaged developer community We are looking for a rock star to help to inspire and connect with our members focusing on growing the community executing on community programs measuring the success of the community and more Were looking for a natural leader to join us on this amazing community journey <p> <p> <p> <p> Our ideal Developer Community Manager has experience working cross functionally to deliver community driven outcomes against key business goals They are organized and have strong communication skills with a developer and customer focused mind always striving to foster positive interactions They understand the developer landscape and language and thrive in situations where they can flex these skills <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 23+ years in Developer Community Management with experience scaling Community Programs and 4+ years relevant work experience <p> <li> <li> <p> Passion for 1Password and the developer space and a genuine interest in the target community <p> <li> <li> <p> A strong communicator and writer Being successful in this role will require you to excel at both internal and external communication <p> <li> <li> <p> Passion about being a community and developer advocate You understand why customer voices are so important <p> <li> <li> <p> Flexibility and adapting quickly when priorities change <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <li> <p> Fantastic interpersonal skills a great listener and is extraordinarily empathetic <p> <li> <li> <p> Willingness to go the extra mile to serve our customers <p> <li> <li> <p> Good technical understanding and can pick up new tools quickly <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Help execute on the developer community strategy roadmap and success metrics <p> <li> <li> <p> Work cross functionally with our internal teams on community engagement strategies <p> <li> <li> <p> Manage and execute a community content strategy including working with key stakeholders across internal teams to manage our Developer Newsletter and blog <p> <li> <li> <p> Partner with product marketing to increase awareness and adoption of new developer features <p> <li> <li> <p> Moderate listen and engage regularly with our amazing community members across various platforms like Reddit Slack and Mastodon providing them with any support and resources they need <p> <li> <li> <p> Manage our inbound Hackathon requests and Teams for Open Source requests <p> <li> <li> <p> Work closely with our Developer Relations Manager to support the community at scale and act as a passionate advocate for the community within the organization <p> <li> <li> <p> Help plan and run community events throughout the year conferences meetups hackathons and other activities <p> <li> <li> <p> Constantly gather feedback from the community and bring those insights to the appropriate internal teams <p> <li> <li> <p> Identify opportunities to surprise delight and show our community members how much we appreciate them <p> <li> <li> <p> Measure analyze update and track community data <p> <li> <li> <p> Manage all internal and external Developer Community guidelines and documentation <p> <li> <li> <p> Create community onboarding and offboarding processes <p> <li> <li> <p> Escalate and flag issues as needed to keep the community a trusted space <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Account Executive - State & Local Government
Company: BetterUp
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Lets face it a company whose mission is human transformation better have some fresh thinking about the employeremployee relationship <strong> We do We cant cram it all in here but youll start noticing it from the first interview Even our candidate experience is different And when you get an offer from us and accept it you get way more than a paycheck You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met yes each with their own personal BetterUp Coach and most importantly work that matters This makes for a remarkably focused and fulfilling work experience Frankly its not for everyone But for people with fire in their belly its a gamechanging careerdefining soullifting move <strong> Join us and we promise you the most intense and fulfilling years of your career doing lifechanging work in a fun inventive soulful culture <strong> If that sounds excitingand the job description below feels like a fitwe really should start talking <p> <p> BetterUp is currently seeking highenergy enterprise sales professionals who possess a deep understanding of business state and local governments a healthy intellectual curiosity and a proven track record of exceeding past sales targets <p> <p> BetterUp Account Executives AE engage with decisionmakers amp executives within the state and local government to generate new business revenue AEs are quotacarrying reps responsible for the full sales cycle They are expected to build rapport with seniorlevel government executives advising them on best practice solutions and strategically manage the sales opportunity using a consultative sales approach to present solutions mapped to BetterUp offerings <p> <p> Successful BetterUp AEs are goaloriented driven professionals who are passionate about helping others realize their full potential through professional development enterprise learning and positive psychology <p> <p> At BetterUp youll have an opportunity to work in an exciting culture surrounded by talented motivated and intellectually stimulating colleagues who thrive on helping executives to solve their most pressing business challenges <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Execute daily weekly monthly and quarterly business metrics that drive to new logos and expansion business in assigned accounts <p> <li> <li> <p> Working with internal crossfunctional BetterUp teams to create a qualitative and quantitative value propositions for our BetterUp government solution resulting in closed business and overachievement of assigned quota <p> <li> <li> <p> Work with multiple acquisition program decisionmakers to create demand in directly in the agency and through agency partners to drive 4x in pipeline quarter over quarter <p> <li> <li> <p> Accurately forecasting performance versus quota ability to analyze personal results through the sales funnel and adjust strategic operational and tactical performance to optimize results in assigned accounts <p> <li> <ul> <p> <p> <p> <strong> If you have some or all of the following please apply <strong> <p> <ul> <li> <p> Minimum 7 years of government enterprise sales experience with 5+ years of quota carrying large enterprise software sales experience within the state and local government <p> <li> <li> <p> Proven track record of identifying government programs selling direct and through government integrators to deliver BetterUp solution outcomes <p> <li> <li> <p> Track record of overachieving quota top 1020 of the company <p> <li> <li> <p> Prior sales methodology training in MEDDICMEDDPIC preferred and Challenger selling <p> <li> <li> <p> An unrelenting drive to learn succeed and lead by example in a hypergrowth company <p> <li> <li> <p> Exceptional presentation written and verbal communication skills empathy negotiation and problemsolving skills <p> <li> <li> <p> Technically savvy familiarity with sales automation tools and specifically skilled using Salesforce to manage sales cycles and details of forecasting <p> <li> <li> <p> Processdriven meticulously organized and selfmotivated <p> <li> <li> <p> Ability to adapt and iterate on your sales motion as you navigate a startup selling environment <p> <li> <li> <p> Proven ability in creating mutual success plans with prospects for new opportunities that lead to mutual desired outcomes and timing <p> <li> <ul> <p> <p> <p> <strong> Benefits <strong> <p> <p> At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community <p> <ul> <li> <p> Access to BetterUp coaching one for you and one for a friend or family member <p> <li> <li> <p> A competitive compensation plan with opportunity for advancement <p> <li> <li> <p> Medical dental and vision insurance <p> <li> <li> <p> Flexible paid time off <p> <li> <li> <p> Per year <p> <ul> <li> <p> All federalstatutory holidays observed <p> <li> <li> <p> 4 BetterUp Inner Work days <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcoinnerwork rel=noopener noreferrer nofollow target=blank> httpswwwbetterupcoinnerwork <a> <p> <li> <li> <p> 5 Volunteer Days to give back <p> <li> <li> <p> Learning and Development stipend <p> <li> <li> <p> Company wide Summer amp Winter breaks <p> <li> <ul> <li> <li> <p> Yearround charitable contribution of your choice on behalf of BetterUp <p> <li> <li> <p> 401k self contribution <p> <li> <ul> <p> We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply BetterUp Inc provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran status In addition to federal law requirements BetterUp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p> At BetterUp we compensate our employees fairly for their work Base salary is determined by jobrelated experience educationtraining residence location as well as market indicators The range below is representative of base salary only and does not include equity sales bonus plans when applicable and benefits This range may be modified in the future <p> <p> The base salary range for this role is $112500 $165000 <p> <p> If you live in New York the base salary range for this role is $125000 $165000 New York City $118750 $156750 Nassau Newburgh $112500 $148500 Albany Buffalo Rochester Syracuse <p> <p> <em> Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family By submitting your application you acknowledge that your personal information will be processed in accordance with our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcomapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to supportbetterupco <em> <p> <p> LIRemote <p> <p> <p><p>
Senior Front End Product Software Engineer
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Our strategy starts with our mission how do we build the right set of products that can help our customers work in a more enlightened way If the first big problem Dropbox solved was getting your files in the cloud the new problem were solving is helping you organize your life <p> <p> As were evolving the core business from syncing and sharing files we are looking for Software Engineers to come build the next generation of new products for collaboration and distributed work Product Engineers thrive working across technologies and codebases but are also involved in leading various product development cycle stages Along the way they are expected to fully represent the users needs through close partnership with product design and user research <p> <p> In this role you will build bestinbreed software by architecting and delivering scalable systems that power optimized user experiences like Dropbox <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcompaper rel=noopener noreferrer nofollow target=blank> Paper <a> <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomtransfer rel=noopener noreferrer nofollow target=blank> Transfer <a> or <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomfamily rel=noopener noreferrer nofollow target=blank> Family <a> As a Product Engineer you will support datadriven approaches to conduct experiments or iterate features while ensuring that the software we write will last and scale You advocate for simple solutions and designs over complex ones knowing when to move fast and when to do things right <p> <h2> Responsibilities <h2> <ul> <li> <p> You will articulate a technical vision for a more enlightened way of working and work with multifunctional partners to deliver that vision <p> <li> <li> <p> You will write fullstack code as we expect our technical leadership to be in the trenches alongside junior engineers understanding root causes and leading by example <p> <li> <li> <p> You will partner with product managers designers and analysts to deeply understand the needs of our users and build a product that serves those needs <p> <li> <li> <p> You will develop and execute against both short and longterm roadmaps making effective tradeoffs between business impact user experience and a highquality technical foundation <p> <li> <li> <p> You will improve the team and company you will be an active participant in our culture mentorship interviewing and new initiatives <p> <li> <li> <p> You will own relationships with other engineering teams and collaborate with other functions within Dropbox <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> BS degree in Computer Science or related technical field involving coding eg physics or mathematics or equivalent technical experience <p> <li> <li> <p> 8+ years of software engineering andor work related industry experience <p> <li> <li> <p> Previous success developing and shipping a largescale web application with a userempathetic mindset <p> <li> <li> <p> Skilled at building userfacing applications and supporting systems and libraries on web andor desktop using frontend technologies such as JavaScript TypeScript React Angular HTML5 CSS3 <p> <li> <li> <p> You can handle fullstack projects and are able to build a minimum working product quickly <p> <li> <ul> <p> Many teams at Dropbox run Services with oncall rotations which entails being available for calls during both core and noncore business hours If a team has an oncall rotation all engineers on the team are expected to participate in the rotation as part of their employment Applicants are encouraged to ask for more details of the rotations to which the applicant is applying <p> <h2> <strong> Total Rewards <strong> <h2> <p> Our Engineering Career Framework is <a class=fontbold underline fontbold underline attrlink href=httpsdropboxgithubiodbxcareerframework rel=noopener noreferrer nofollow target=blank> <u> viewable by anyone outside the company <u> <a> and describes whats expected for our engineers at each of our career levels Check out our blog post on this topic and more <a class=fontbold underline fontbold underline attrlink href=httpsdropboxtechculturesharingourengineeringcareerframeworkwiththeworld rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $210800 $248000 $285200 US Zone 2 $189700 $223200 $256700 US Zone 3 $168600 $198400 $228200 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Deal Desk Analyst
Company: Twilio
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Commercial SolutionsDeal Desk Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious actionoriented Analyst for the Commercial Solutions Team who lives the Twilio Magic to support our North American GotoMarket motion This is an exciting role for the individual to gain and expand their broad spectrum of cross functional interactions and contribute to nonstandard commercial agreements or Order Forms OF This role will work to appropriately structure the deal to be a WinWin for both the customers and Twilio You will be passionate dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Establish trusted working relationships with Commercial Solutions team members Commercial Legal Billing Operations Commercial Finance and Sales <p> <li> <li> <p> Ensure forward deal momentum while providing excellent customer service to our Sales partners as well as troubleshoot escalate and resolve issues with deal velocity especially during month and quarter end <p> <li> <li> <p> Help educate guide and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes <p> <li> <li> <p> Provide endtoend quote to signature support for AEs including CPQ quote building pricing and order form approvals assistance OF creation Docusign execution and opportunity closure <p> <li> <li> <p> Under supervision of manager or senior team member collaborate with sales to create nonstandard language requests for contracting order form in compliance with corporate policies <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A Bachelors or Associates Degree plus minimum 2 years experience in Deal Management Sales Operations Sales Finance or Business Operations preferably in contracting procurement or billing operations If no degree a minimum of 4 years relevant experience is required <p> <li> <li> <p> A diligent detail oriented skill set able to work in a fastpaced environment and juggle multiple responsibilities at one time while remaining extremely organized <p> <li> <li> <p> Selfstarter with a can do attitude who is comfortable asking questions <p> <li> <li> <p> Advanced Excel skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Knowledge andor experience using online sales andor document management tools such as Salesforce Tableau CLM and JIRA <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $69000 $87000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $82000 $92000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health deåcisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individuaål with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Sr. Technical Program Manager
Company: iHerb
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Job Summary <strong> iHerb is embarking on a strategic initiative to enhance our operational efficiency through the integrations of SAP solutions We are looking to implement SAPs Order to Cash OTC solutions to streamline sales billing and revenue management processes ensuring a seamless and efficient experience for our customers This role will have responsibility for delivering mid to large scale SAP implementation initiatives for iHerb <p> <p> <strong> Job Expectations <strong> <p> <ul> <li> <p> Develop and execute a comprehensive SAP O2C implementation strategy that aligns with iHerbs business objectives and IT Estate modernization goals <p> <li> <li> <p> Lead crossfunctional teams across the project lifecycle from planning and design to implementation and post GoLive support ideally through applying PMI methodology <p> <li> <li> <p> Manage stakeholder relationships with Business IT and SI partner ensuring clear communication risk evaluation expectation settings and alignment across all levels of the organization <p> <li> <li> <p> Discover and analyze requirements for fitforpurpose as well as adherence to business objectives and consistency challenging positively as appropriate <p> <li> <li> <p> Oversee the project budget timelines and resources ensuring the program is delivered on time within scope and budget <p> <li> <li> <p> Provide leadership and mentorship to project teams fostering an environment of continuous improvement and excellence <p> <li> <li> <p> Drive change management initiatives to ensure business readiness smooth adoption and minimize disruption to the business <p> <li> <li> <p> Dive into the details of specific needs of each work stream to ensure highquality ontime execution <p> <li> <li> <p> Provide technofunctional oversight for integration of O2C processes during S4 implementation <p> <li> <li> <p> Think locally globally and crossfunctionally in order to identify project dependencies and its impact on SCM related upstream and downstream processes primarily related to SAP WMS TM and other third party systems in general <p> <li> <li> <p> Proven success working in a matrix organization with technical nontechnical teams and SI partners <p> <li> <li> <p> Define and implement best practices around quantitative and qualitative reporting such as velocity status updates progresspercent complete <p> <li> <ul> <p> <p> <ul> <li> <p> Define and implement best practices around waterfall and agile methodologies to enable continuous delivery of value <p> <li> <li> <p> Finalize all activities across the programs to formally close and hand over the project ensuring project documents are approved completed maintained and stored appropriately as per compliance and IT audit requirements <p> <li> <li> <p> Highlevel knowledge of SAP ERP landscape and architecture in terms of inboundoutbound SCM processes interfaces iPaaS middleware integration and data flows between Ecommerce portal SAP WMS and TM systems <p> <li> <li> <p> Experience using tools such as Jira Confluence MS Project Asana Google Workspace diagramming tools eg LucidChartLucidSpark <p> <li> <li> <p> Responsible for quarterly and longer term roadmapping utilizing tools such as Jira Plans formerly known as Advanced Roadmaps <p> <li> <li> <p> Ability to discuss and facilitate technical issues with software developers and business stakeholders <p> <li> <ul> <p> The duties and responsibilities described above may provide only a partial description of this position This is not an exhaustive list of all aspects of the job Other duties and responsibilities not outlined in this document may be added as necessary or desirable with or without notice <p> <p> <strong> Knowledge Skills and Abilities <strong> <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 1012 years years of professional S4 HANA Program Management experience preferably in using SAP Activate Agile methodology <p> <li> <li> <p> Experience developing and delivering on program milestones with internal and external stakeholders <p> <li> <li> <p> Demonstrated ability to manage multiple complex programs and competing priorities in an ever changing environment <p> <li> <li> <p> Endtoend mindset big picture view of problems on hand from O2C perspective <p> <li> <li> <p> Ability to operate and thrive with partial information and ambiguity <p> <li> <li> <p> Demonstrated ability to operate effectively and simultaneously in both tactical and strategic modes <p> <li> <li> <p> Passionate selfstarter decisive and able to move with speed to implement ideas <p> <li> <li> <p> Action and results oriented mentality and ability to problemsolve using creative thinking and innovation <p> <li> <li> <p> Excellent communication and ability of negotiating amp prioritizing changes from end users <p> <li> <li> <p> Demonstrated ability to work independently and autonomously using data to guide decisions <p> <li> <li> <p> Well versed with handling all sorts of project impediments and blockers <p> <li> <li> <p> Change management skills of influencing network of stakeholders <p> <li> <ul> <p> <strong> Experience Requirements <strong> <p> <ul> <li> <p> Generally requires 1012 years of experience in program management in a fastmoving environment <p> <li> <li> <p> PMP AndOr Agile Certifications preferred <p> <li> <ul> <p> <strong> Education Requirements <strong> <p> <ul> <li> <p> Bachelors Degree required <p> <li> <ul> <p> <strong> Physical Demands <strong> The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job While performing the duties of this job the Team Member is regularly required to talk and hear The Team Member is frequently required to sit walk climb stairs use hands and fingers bend stoop and reach with hands and arms Reaching above shoulder heights below the waist or lifting as required to file documents or store materials throughout the work day The Team Member may occasionally lift or move office products and supplies up to 25 pounds Proper lifting techniques required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <p> <p> <p> <strong> Work Environment <strong> The noise in the work environment is usually moderate Other factors are <p> <ul> <li> <p> Hectic fastpaced with multilevel distractions <p> <li> <li> <p> Professional yet casual work environment <p> <li> <li> <p> Office environment <p> <li> <li> <p> Ability to work extended hours as required <p> <li> <ul> <p> LIJC1 <p><p>