Referral Program Jobs in USA
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Looking for Referral Program jobs in USA? Browse our curated listings with transparent salary information to find the perfect Referral Program position in the USA area.
Inside Sales Consultant
Company: Riverside Insights
Location: USA
Posted Mar 16, 2024
Riverside Insights is a growth-focused company aiming to elevate one billion lives globally by 2030 through research-based assessments and technology. The Inside Sales Consultant- Clinical Assessments (Growth) role involves attaining sales goals, promoting products, and building customer relationships. Key responsibilities include attaining annual Bookings target, developing product knowledge, and executing a sales plan. The role requires a Bachelor's degree, NetSuite and HubSpot experience, and strong communication skills. Riverside Insights offers comprehensive benefits and a collaborative, inclusive work environment.
Principal Software Engineer (L5)
Company: Twilio
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as Twilios next Principal Software Engineer on our Data amp Analytics Platform <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> We are seeking an experienced and visionary Principal Engineer to join our Data team and lead the design and development of our data platform In this role you will be responsible for architecting scalable and reliable data solutions driving technical innovation and mentoring a team of talented engineers The ideal candidate will have deep expertise in data engineering strong leadership skills and a proven track record of delivering complex data projects at scale <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Lead the design and development of our data infrastructure driving technical vision and strategy to ensure scalability reliability and performance <p> <li> <li> <p> Serve as the subject matter expert in distributed systems data technologies with strong software engineering skills <p> <li> <li> <p> Architect and implement scalable and efficient data pipelines storage solutions and processing frameworks using stateoftheart technologies <p> <li> <li> <p> Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices <p> <li> <li> <p> Mentor and coach a team of talented engineers fostering a culture of technical excellence collaboration and continuous learning <p> <li> <li> <p> Collaborate closely with crossfunctional teams to understand business requirements and translate them into scalable and efficient technical solutions <p> <li> <li> <p> Ensure data quality integrity and security throughout the data lifecycle adhering to industry best practices and compliance standards <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> Bachelors or Masters degree in Computer Science Engineering or a related field <p> <li> <li> <p> 10+ years of experience in data engineering software development or a related field with at least 5 years in a technical leadership role <p> <li> <li> <p> Proven track record of architecting and delivering complex data projects at scale with a deep understanding of data infrastructure and distributed systems <p> <li> <li> <p> Expertise in big data technologies such as Hadoop Spark Kafka and cloudbased data services AWSGCPAzure <p> <li> <li> <p> Proficiency in programming languages such as Python Java or Scala with strong problemsolving skills and attention to detail <p> <li> <li> <p> Strong understanding of data modeling data warehousing and ETL processes with experience designing and optimizing data pipelines <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to influence technical decisions and drive alignment across teams <p> <li> <li> <p> Strong leadership skills with a track record of mentoring and developing highperforming engineering teams <p> <li> <li> <p> Demonstrated ability to thrive in a fastpaced dynamic environment and deliver results under tight timelines <p> <li> <ul> <p> Desired <p> <ul> <li> <p> Strong experience with AWS data technologies <p> <li> <li> <p> Contributions to OSS projects is a bonus <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the United States This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <p> <strong> Travel <strong> <p> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $16448000 $20560000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Director, Total Rewards
Company: Amplitude
Location: USA
Posted Mar 16, 2024
Amplitude, a leading digital analytics platform, is seeking a Director of Total Rewards to lead global compensation and benefits programs. The role involves building a high-performing team, partnering with cross-functional teams, driving employee enablement, ensuring compliance, and overseeing compensation cycles. The ideal candidate should have 15+ years of HR experience, SaaS experience, and a background in scaling businesses. Amplitude offers competitive benefits, including excellent medical, dental, and vision insurance, flexible time off, parental benefits, mental health support, and an ESPP. The company is backed by top-tier investors and has offices worldwide.
Customer Communications Manager
Company: HHAeXchange
Location: USA
Posted Mar 16, 2024
HHAeXchange is seeking a Customer Communications Manager to lead the development and execution of customer communications. The role involves creating a unified communication strategy, managing email communications, and driving customer success. The ideal candidate should have 5+ years of experience in communications, technical writing, and writing for a customer audience, with a strong bias towards action and excellent verbal and written communication skills. The base salary range for this US-based, full-time, and exempt position is $110,000-$120,000.
Data Engineer
Company: Yubico
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwyubicocom rel=noopener noreferrer nofollow target=blank> Yubico <a> the inventor of the <a class=fontbold underline fontbold underline postingslink href=httpswwwyubicocomproducts rel=noopener noreferrer nofollow target=blank> YubiKey <a> the worlds first and leading security key makes secure login easy and available for everyone The company was founded in 2007 by Stina and Jakob Ehrensvard and recently went public on Nasdaq First North Growth Market Stockholm YUBICO Customers include 30 of Fortune 500 companies hundreds of government agencies and millions of individuals in over 160 countries relying on Yubico technology to secure access to computers online services and mobile apps The company is located in 14 countries with headquarters in Stockholm Sweden and Santa Clara CA We are a diverse multinational fastgrowing company fueled by a strong company culture and our mission to make the internet safer for all <p> <p> <p> <p> <strong> At Yubico we offer <strong> <p> <p> <p> <p> <strong> Freedom and Flexibility <strong> At Yubico we want you to be your most productive selves whether you decide to work 100 from home or choose to work hybridonsite The way we balance the fastpaced demands of a highgrowth company and sustainability is making rest a priority <p> <p> <p> <p> <strong> Yubico Values <strong> We work to ensure that our employees have an open space to have their voices amplified to create a diverse equitable and inclusive workplace where everyone feels like they belong Aligned with this our employees have created some pretty cool Employee Resource Groups YubiPride YubiBIPOC YubiSustainability and YubiWomen Additionally Yubico donates YubiKeys to organizations in need all over the world you can read more about our work <a class=fontbold underline fontbold underline postingslink href=httpswwwbloombergcomnewsarticles20220420ukrainerampsupcyberdefensestoslowsurgeinattacks rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> <strong> Social Connection <strong> Relationships and connectedness matter and we love spending time with our team Our virtual workspace keeps us connected daytoday whether its through Yubico celebrating wins or our buzzing Slack communities We host an allteam event in a new location every year where we plan for upcoming quarters set goals and most importantly host fun events to encourage team building outside of the workplace Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanyyubicolife17456342be9b4b35b5619ea3e892e9cc rel=noopener noreferrer nofollow target=blank> Life at Yubico Page <a> on LinkedIn and our awards <a class=fontbold underline fontbold underline postingslink href=httpswwwyubicocomaboutawards rel=noopener noreferrer nofollow target=blank> here <a> <strong> <strong> <p> <p> <p> <p> <strong> The Role <strong> <p> <p> We are seeking a Data Engineer to join our Corporate Applications team This team maintains the technical ownership of most business systems and related integrations <p> <p> <p> <p> As a Data Engineer you will help build the next generation suite of internal tools that enable our Technical and business stakeholders to see and act quickly to changing business conditions You will build scalable data pipelines infrastructure and tools that power our products and services <p> <p> <p> <p> <p> <p> <strong> Tasks amp Responsibilities <strong> <p> <ul> <li> <p> Assembling large complex sets of data that meet nonfunctional and functional business requirements <p> <li> <li> <p> Identifying designing and implementing internal process improvements optimizing data delivery and automating manual processes <p> <li> <li> <p> Contribute to the development of required infrastructure for optimal extraction transformation and loading of data from various data sources using various technologies eg K8s Cron Jobs integratorsIPaaS <p> <li> <li> <p> Building analytical tools to utilize the data pipeline providing actionable insight into key business performance metrics including operational efficiency and customer acquisition <p> <li> <li> <p> Working with stakeholders and support their data infrastructure needs while assisting with datarelated technical issues <p> <li> <ul> <p> <p> <p> <strong> Skills amp Experience <strong> <p> <ul> <li> <p> 3+ years working with Python in a softwaredata engineering role <p> <li> <li> <p> Build and optimizes data sets data pipelines and architectures <p> <li> <li> <p> Perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions <p> <li> <li> <p> Excellent analytic skills associated with working on unstructured datasets <p> <li> <li> <p> Build processes that support data transformation workload management data structures dependency and metadata <p> <li> <li> <p> Use and develop common design patterns for ELTETL <p> <li> <li> <p> Experience with BigQuery Celigo <a class=fontbold underline fontbold underline postingslink href=httpIntegratorio rel=noopener noreferrer nofollow target=blank> Integratorio <a> Looker Studio dbt fivetran or similar tools <p> <li> <li> <p> Bachelors or masters degree in Information Technology or in a related field or equivalent experience <p> <li> <ul> <p> <p> <p> <p> <p> $130000 $160000 semi monthly <p> <p> Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work The expected base salary for this position will range from $130000 to $160000 plus bonus amp full benefits Actual compensation will be based on a number of factors including location and may vary depending on jobrelated knowledge skills and experience Pay ranges are US applicable only <p> <p> LIRemote <p> <p> LIAS1 <p> <p> <p> <p> <strong> Our U S benefits are designed for your overall wellbeing <strong> <p> <p> <p> <p> <strong> Health coverage <strong> Weve got you covered with top of the line health plans including dental and vision We pay 100 of your premium and 85 for your family <p> <p> <strong> Retirement plan <strong> Our retirement plan includes a 401K dollar per dollar match up to 6 with a cap of $6Kyear Immediate vesting <p> <p> <strong> Wellness reimbursement <strong> We provide you with $100 monthly reimbursement that you can use on your gym membership a massage or your favorite online fitness classes <p> <p> <strong> Learning and development <strong> We encourage your professional growth and offer a yearly development stipend of $3000 and mentorship program <p> <p> <strong> Time off <strong> We offer a total of 15 vacation days plus 10 holidays and 7 sick days a year <p> <p> <strong> Paid parental leave <strong> We love welcoming new members to our YubiFamily You will have 8 weeks paid 100 so you can take care of your new family <p> <p> <strong> Commuter Benefits <strong> If you need to commute to the office we offer commuter benefits <p> <p> <strong> Strong mission amp company values <strong> Were a global team on a global mission to make the internet more secure for everyone We believe that every persons work matters That you should always be nice stay humble and have fun and never take yourself too seriously <p> <p> <p> <p> <p> <p> We are an equal opportunity employer we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity or expression age marital status religion national origin disability protected Veteran status or any other characteristic protected by law Wed love to learn about what you can add to our diverse team We are an EVerify Participating Employer <p> <p> <p> <p> Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees Yubico is not responsible for any fees related to unsolicited resumes or referrals <p> <p> <p> <p> Personal data submitted through this form is used for managing Yubicos recruitment activities which include facilitating any application you make setting up and conducting interviews and tests for applicants evaluating and assessing results and selecting candidates and as otherwise needed in our recruitment and onboarding processes The use of your personal data may also be necessary prior to entering into a contract with you that is prior to offering you a job with Yubico Your personal data will only be used for the purposes for which it was collected and in accordance with the <a class=fontbold underline fontbold underline postingslink href=httpswwwyubicocomsupporttermsconditionsprivacynotice rel=noopener noreferrer nofollow target=blank> Yubico Privacy Notice <a> We only keep your personal data for as long as necessary and in compliance with Yubicos record retention policies If you have asked us to we will keep you informed of other opportunities at Yubico We do this in various ways including email and by phone If at any time you do not want us to contact you or use your information as described herein please contact us at jobsyubicocom to let us know and we will delete all such information Providing your personal data is voluntary but necessary to join our talent community and if you do not agree to provide your data we will not be able to consider you as part of our talent community <p> <p> <p> <p> As part of providing the requested service we will transfer your data to be processed by <a class=fontbold underline fontbold underline postingslink href=httpswwwlevercowpcontentuploads202007LeverPrivacyDataSheetpdf rel=noopener noreferrer nofollow target=blank> Lever Inc <a> a service provider contracted by Yubico AB andor its subsidiaries that meets legally mandated privacy requirements The Yubico Privacy Notice offers more information about Yubico privacy practices including the lawful basis for processing of personal data how to lodge a complaint with the supervisory authority and how to contact Yubico to exercise your data subject rights In this notice when we refer to Yubico us we or our we mean the Yubico group company or companies that you apply to or correspond with and which are responsible for any personal data collected about you <p><p>
Strategic Channel Manager
Company: Grafana Labs
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Grafana Labs is looking for a <strong> Senior Channel Manager <strong> who will be responsible for developing executing and evolving all aspects of our partner sales strategy in the US region You will champion the evolution and growth of our US partner program and work closely with the Sales Operations and Leadership team to align sales and gotomarket efforts with our product technical and sales development efforts You will be tasked with developing and delivering immediate and future revenue growth through our partner channel This role requires the experience to build and manage an emerging partner community in the US and you will be well placed to act as a trailblazer to shape the role develop and evolve the strategy to make your mark <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Proactively identify highpotential partners onboard and develop relationships with them and work with them to build practices and businesses around Grafana <p> <li> <li> <p> Work with partners including at executive level to develop and execute joint business plans to drive specific revenue targets working closely with the Grafana regional sales teams <p> <li> <li> <p> Work closely with partners and Grafana sales teams to facilitate joint sales campaigns <p> <li> <li> <p> Develop and execute a strategy to build awareness of the Grafana brand and recruitment of new partners <p> <li> <li> <p> Build a partner pipeline and manage the partners to pipeline commitments <p> <li> <li> <p> Develop a means of profiling each partners focus and core competencies to drive an understanding of the partners business model in developing Grafana in their respective territory or industry <p> <li> <li> <p> Work with the leadership team to develop quarterly sales targets for the US partner channel <p> <li> <li> <p> Work across Grafana Labs to provide input on message alignment operational coordination and evangelism of the partner strategy and program <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 5+ years of experience in channel sales <p> <li> <li> <p> Experience selling in open source technology is a plus <p> <li> <li> <p> Demonstrated history of consistent goal achievement at high growth startups <p> <li> <li> <p> Experience in consultative sales approach with the primary goal of maintaining exceptionally high levels of customer partner and community satisfaction <p> <li> <li> <p> Proven experience carving out the Channels strategy in US <p> <li> <li> <p> Must be located in the United States <p> <li> <ul> <p> In the US the OTE compensation range for this role is USD $145000 USD $158000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p> <p> <em> Compensation ranges are country specific If you are applying for this role from a different location than listed above your recruiter will discuss your specific markets defined pay range amp benefits at the beginning of the process <em> <p><p>
Implementation Specialist - Revenue Management
Company: SpryPoint
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> The Company <strong> <p> <p> <p> <p> Simply put SpryPoint provides Smart Solutions for Smart Utilities <p> <p> <p> <p> Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market <p> <p> <p> <p> <p> <p> <strong> JOB DUTIES amp RESPONSIBILITIES <strong> <p> <p> <p> <p> We are looking for an experienced Implementation Specialist to join our Revenue Management Implementation team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications <p> <p> <p> <p> The Implementation Specialist will be responsible for the following <p> <p> <p> <p> <p> <p> <strong> Implementation <strong> <p> <ul> <li> <p> Leading gap analysis sessions with customers <p> <li> <li> <p> Evaluating existing business processes <p> <li> <li> <p> Mapping tobe business processes <p> <li> <li> <p> Configuring testing and tuning the software <p> <li> <li> <p> Mapping and assist with data conversions from legacy systems <p> <li> <li> <p> Training end users <p> <li> <li> <p> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <p> <li> <li> <p> Work with development amp devops teams to influence design and validate solutions <p> <li> <ul> <p> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states <p> <p> <p> <p> <strong> Documentation <strong> <p> <ul> <li> <p> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <p> <li> <ul> <p> <p> <p> <strong> PreSales Assistance <strong> <p> <ul> <li> <p> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <p> <li> <li> <p> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <p> <li> <ul> <p> <p> <p> <strong> QUALIFICATIONS AND COMPETENCIES <strong> <p> <ul> <li> <p> 2+ years of experience working with enterprise utility software specifically with accounting systems <p> <li> <li> <p> Experience working with or in depth understanding of financial processes and practices within the utility sector including billing invoicing and financial reporting is <strong> HIGHLY <strong> desireable <p> <li> <li> <p> Experience with Mobile Field and Workforce Management MFM amp MWM Work Order amp Asset Management WAMS and Customer Engagement Portal experience is an asset <p> <li> <li> <p> Ability to map processes and have worked in a large process mapping project <p> <li> <li> <p> Proven ability to train users on software applications <p> <li> <ul> <p> <p> <p> <strong> Technical Skills <strong> <p> <ul> <li> <p> Strong understanding of relational databases amp SQL in particular <p> <li> <li> <p> Experience working with Reporting amp Business Intelligence Platforms <p> <li> <li> <p> Interest in expanding knowledge and applying knowledge to solve industry problems <p> <li> <ul> <p> <p> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Effectively prioritize and execute tasks in what can be a highpressure environment <p> <li> <li> <p> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <p> <li> <li> <p> Enthusiastic approach to learning new skills and openminded to change <p> <li> <li> <p> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <p> <li> <li> <p> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <p> <li> <li> <p> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <p> <li> <li> <p> Comprehensive understanding of implementation methodologies of complex software implementations <p> <li> <li> <p> Understanding of organizational change management and the challenges associated within enterprise level software implementations <p> <li> <li> <p> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <p> <li> <ul> <p> <p> <p> <strong> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <strong> <p> <ul> <li> <p> Remotefirst and autonomous working environment <p> <li> <li> <p> Flexible working hours <p> <li> <li> <p> Competitive compensation package <p> <li> <li> <p> $500 Home office setup in addition to Macbook keyboard and mouse <p> <li> <li> <p> Health dental vision and life insurance <p> <li> <li> <p> Book bounty program get reimbursed $100 for each book read and reviewed <p> <li> <li> <p> Professional development courses + $2500 tuition assistance annually <p> <li> <li> <p> Summer Fridays take ½ day Fridays <p> <li> <li> <p> Employee referral program $2000 per <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $105000 a year <p> <p> SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know <p><p>
Global Privacy Manager
Company: TrustArc
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline postingslink href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> <p> <p> <p> <p> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more <p> <p> <p> <p> All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation <p> <p> <p> <p> <strong> The Opportunity <strong> <p> <p> We are seeking a highly skilled and detailoriented compliance professional with a strong focus on privacy to join our team As a Global Privacy Manager GPM you will be responsible for ensuring that our client organizations meet the requirements of specific privacy frameworks and laws Your primary goal will be to guide and support companies in achieving and maintaining compliance with privacy regulations by conducting audits developing and reviewing policies and procedures and providing expert advice You will play a critical role in safeguarding personal information promoting transparency and building trust with our clients stakeholders <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Conduct comprehensive privacy assessments and audits of client organizations to evaluate their compliance with applicable privacy frameworks and laws <p> <li> <li> <p> Review and assess existing and implemented privacy policies procedures and controls to ensure compliance with relevant regulations industry best practices and organizational objectives <p> <li> <li> <p> Draft privacy guidance redline privacy policies and procedures <p> <li> <li> <p> Advise clients on privacyrelated issues requirements and strategies to effectively mitigate risks and achieve compliance <p> <li> <li> <p> Collaborate with crossfunctional teams including legal IT and security departments to ensure privacy considerations are integrated into business processes systems and products <p> <li> <li> <p> Provide guidance and support to clients in mapping and documenting data flows data inventories and data protection impact assessments DPIAs <p> <li> <li> <p> Stay abreast of evolving privacy laws regulations and industry standards to ensure ongoing compliance and identify emerging risks <p> <li> <li> <p> Develop and deliver training programs to educate employees and stakeholders on privacy principles policies and practices <p> <li> <li> <p> Maintain calibration to privacy standards underlying certifications <p> <li> <li> <p> Assist in the development and maintenance of privacy certifications and accreditations ensuring alignment with relevant frameworks and laws <p> <li> <li> <p> Serve as a subject matter expert on privacyrelated inquiries incidents and breach response efforts <p> <li> <li> <p> Meet defined monthly and quarterly assessment and performance goals <p> <li> <li> <p> Foster the growth of TrustArc clients from a revenue and account management perspective <p> <li> <li> <p> Maintain knowledge of current events in the legal and compliance spaces as they relate to privacy practices <p> <li> <ul> <p> <p> <p> <strong> What You Will Bring <strong> <p> <ul> <li> <p> Bachelors degree in law privacy information systems or a related field preferred Relevant certifications eg CIPP CIPT CIPM are highly desirable <p> <li> <li> <p> Proven experience working in privacy compliance preferably in a consulting privacy and compliance operations or auditing role <p> <li> <li> <p> Indepth knowledge of cross border data transfers global privacy regulations and frameworks such as GDPR CCPA PIPEDA and ISO 27701 <p> <li> <li> <p> Familiarity with industryspecific privacy requirements eg healthcare financial services digital advertising is a plus <p> <li> <li> <p> Familiarity with Artificial Intelligence data governance is an advantage <p> <li> <li> <p> Strong analytical and problemsolving skills with the ability to interpret complex regulations and apply them to practical scenarios <p> <li> <li> <p> Experience conducting privacy assessments audits and risk assessments and the ability to develop remediation plans <p> <li> <li> <p> Ability to explain privacy requirements and developments to internal and external stakeholders <p> <li> <li> <p> Excellent written and verbal communication skills to effectively interact with clients stakeholders and team members <p> <li> <li> <p> Ability to work independently manage multiple projects simultaneously and meet deadlines <p> <li> <li> <p> Proficient in using privacy management tools and technologies <p> <li> <li> <p> Experience in fastpaced environment excellent time management and organizational skills <p> <li> <li> <p> Familiarity with major CRM systems and experience with project management tools <p> <li> <li> <p> A commitment to maintaining the highest standards of integrity confidentiality and ethical behavior <p> <li> <li> <p> Understanding of complex emerging Internet technologies online tracking cloudprocessor activities encryption and anonymizing data or ability to quickly learn is a plus <p> <li> <li> <p> Nice to have fluency in Chinese language <p> <li> <ul> <p> <p> <p> <strong> Expected Competencies <strong> <p> <ul> <li> <p> Service Orientation Must demonstrate a strong service orientation This includes promoting internal and external client satisfaction by anticipating needs responding appropriately to feedback setting reasonable expectations following through on commitments and responding to inquiries with accurate information and outstanding service <p> <li> <li> <p> Achieving Results Holds self and others responsible for goals outcomes deadlines and objectives Sets high standards for work output attending to every detail and not considering work complete until it complies with standards Actively seeks and encourages feedback Solves technical problems in a logical manner Uses intuition past experience and a proven consistent process to approach decisionmaking <p> <li> <li> <p> Communication Effectively and concisely communicates using all common business channels eg email telephone meetings video conference screen sharing etc Ability to influence and gain commitment across different organizations and functions Experience communicating and resolving issues across all levels up to senior leaders <p> <li> <li> <p> Teamwork Works in a positive and constructive manner with other employees inside and outside their own area of responsibility to set and achieve team goals Actively shares knowledge experience and ideas with other team members Commits to and is accountable for individual and mutual goals when working as a team Fosters a team spirit at all times <p> <li> <li> <p> Leadership Willingly takes control of professional development Motivates and guides others within their own sphere of influence to achieve goals Creates articulates and ensures common understanding and execution of TrustArcs vision and strategy Focuses efforts and makes decisions according to importance and impact <p> <li> <ul> <p> We offer a supportive and collaborative work environment fostering professional growth and development Our team is dedicated to upholding privacy standards and promoting responsible data practices If you are passionate about privacy compliance and have a keen eye for detail we would love to hear from you <p> <p> <strong> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out <strong> <p> <p> <p> <p> <strong> What We Offer <strong> <p> <ul> <li> <p> Health Vision and Dental Care also available for partner <p> <li> <li> <p> Endless PTO Program <p> <li> <li> <p> 100 Work from Home <p> <li> <li> <p> Opportunities to participate in regional philanthropic activities <p> <li> <li> <p> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <p> <li> <li> <p> $2500 active employee referral program <p> <li> <ul> <p> Compensation up to $100000year <p> <p> Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws <p> <p> <strong> <em> Equal Opportunity <em> <strong> <p> <p> <em> TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others <em> <p> <p> <em> If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process <em> <p> <p> <p> <p> <p><p>
IT Carve-Out Consultant
Company: Crosslake Technologies LLC
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> this position is remote <p> <p> <p> <p> What we believe <p> <p> In the past two years more than a trillion dollars have been invested in software companies at record prices And in many cases the underlying tech is the greatest enabler to the business strategy But has the approach to govern technology value creation caught up to the magnitude of the risk <p> <p> <p> <p> We believe a better way is possible a more programmatic proactive approach to actively manage technology throughout the investment lifecycle and thats what we do <p> <p> <p> <p> Our role <p> <p> We know that technology can create truly transformative change and its role in business is only growing Crosslake is here to support the changemakers and help them buy build and run better technology <p> <p> <p> <p> What we value <p> <p> You could be a good fit for Crosslake if you see yourself reflected in our guiding values <p> <p> <em> Service <em> We effect change by empowering others <p> <p> <em> Curiosity <em> We believe great advice starts with deep understanding <p> <p> <em> Credibility <em> Our expertise is earned and proven <p> <p> <em> Commitment <em> Its our privilege to serve clients in their critical moments <p> <p> <em> Creativity <em> We are inspired by the constant pursuit of better <p> <p> <p> <p> <p> <p> <p> <p> <strong> Expected Results <strong> <p> <ul> <li> <p> Be the sole consultant that successfully leads the IT separation of a medium sized business $200M to $1B in revenue from its corporate parent including standing up new applications infrastructure and creating a small new IT organization <p> <li> <li> <p> Serve as the interim CIO for this new carved out entity <p> <li> <li> <p> Facilitate strategic decisions with leadership of the new entity <p> <li> <li> <p> Communicate progress on the IT separation initiatives to leadership and the board <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Carveout experience has led multiple IT separation efforts as the lead and only program manager IT separation leader <p> <li> <li> <p> 20+ years of IT experience with increasing responsibility including leadership executive level responsibilities within IT <p> <li> <li> <p> Communication skills can talk technical to the technical folks and is equally comfortable in the c suite board room <p> <li> <li> <p> A plus enterprise architecture experience <p> <li> <li> <p> A plus CIO experience <p> <li> <li> <p> A plus IT consulting experience bigger plus MampA IT consulting experience <p> <li> <li> <p> A plus experience leading IT integration initiatives where an acquired company is being merged with an existing company and the IT of both companies must be combined <p> <li> <li> <p> A plus manufacturing experience <p> <li> <ul> <p> <p> <p> <p><p>
Web UI Engineer (L5) - Games UI
Company: Netflix
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> Who We Are <strong> <p> <p> Netflix is one of the worlds leading entertainment services with over 230 million paid memberships in over 190 countries We are passionate about delivering joy to hundreds of millions of Netflix members worldwide whether traveling to a remote location or at home with family In addition to great shows and movies our membership now includes exclusive access to a growing portfolio of highquality games <p> <p> <p> <p> The Games UI team is responsible for the platform UI across all devices that Netflix is available including discovery experiences and ingame platform functionality We also own a standalone phone controller app on iOS that plays Games on TV The team is passionate about bringing a new kind of ✨joy✨ to hundreds of millions of Netflix members worldwide whether traveling to a remote location or at home with family <p> <p> <p> <p> We seek a senior Web UI engineer to innovate and build the next generation of games platform UI This highimpact role enables delivering delightful experiences to Netflix subscribers across multiple canvases Our responsibilities include working on largescale AB tests of features ranging from highly visible product experiences to core infrastructure that enables existing and future innovations We care deeply about UI performance quality and accessibility of Netflix Games experiences To bring new kinds of engaging and interactive experiences to life we partner closely with many crossfunctional teams including product management experience design and creative production <p> <p> <p> <p> <p> <p> <p> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> A UI expert who is passionate about building intuitive and seamless user experiences <p> <li> <li> <p> A Javascript expert with experience working with Typescript and React <p> <li> <li> <p> Selfstarter comfortable with identifying opportunities and driving forwardlooking technical roadmaps <p> <li> <li> <p> Effective at developing strong relationships with crossfunctional teams through clear communication <p> <li> <li> <p> Take a thoughtful practical approach to problemsolving that considers tradeoffs and avoids overengineering <p> <li> <li> <p> Strive to elevate the knowledge and skills of yourself and others in a way that fosters an inclusive collaborative environment <p> <li> <li> <p> Exceptional coding skills can navigate different languages and technology stacks <p> <li> <li> <p> Deeply care about the quality amp performance of the product shipped <p> <li> <ul> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Collaborate crossfunctionally with product design and engineering partners to build delightful and accessible user experiences <p> <li> <li> <p> Build UI systems for members to discover and play games on the Netflix platform <p> <li> <li> <p> Architect maintainable performant Web client code with documentation that developers can leverage on other teams <p> <li> <li> <p> Help drive client code consistency and simplicity to accelerate AB experimentation velocity and maintain high product quality <p> <li> <li> <p> Architect code for testability and write automated tests to help uphold product quality on a high commit volume code base <p> <li> <li> <p> Keep a pulse on cuttingedge Web and TV technologies and software engineering practices and modernize the code base to accelerate innovation velocity while upholding high product quality <p> <li> <ul> <p> <p> <p> <strong> Learn More <strong> <p> <ul> <li> <p> We believe safe spaces where everyone can be their authentic selves is the key to a successful team so we welcome and embrace all identities cultures and backgrounds <p> <li> <li> <p> Our USbased team is happy to embrace remote work <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $270000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Staff Software Developer, Billing & Payments
Company: 1Password
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> The Billing amp Payments team creates and maintains the foundation of our SaaS business to fuel the growth and adoption of 1Password worldwide We have experienced tremendous growth but see an even brighter future ahead of us as we carve a deeper path into the B2B space Were looking for someone that can help us take our systems that process millions of transactions to the next level as we scale <p> <p> <p> <p> In this critical role youll be instrumental in shaping the architecture and evolution of our Billing amp Payments system within 1Password Your leadership will directly influence our strategic direction maintaining alignment with our overarching business goals while pioneering advanced technologies and best practices in coding testing and deployment <p> <p> <p> <p> This role is not just about technical expertise its about collaboration creativity and the willingness to learn and grow together You will collaborate closely with stakeholders from across the company our thirdparty partners and multiple payment providers while proactively providing technical and project mentorship to the team <p> <p> <p> <p> This is a Remote opportunity within Canada and the United States <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Deep expertise in system architecture software development and product management A critical eye for detail passion for quality standards and sound instincts on tradeoffs <p> <li> <li> <p> Experience building and scaling billing and payments systems <p> <li> <li> <p> Strong track record of leading complex engineering projects that impact many dependent teams Exemplary communication and project management skills Strong familiarity with creating and reviewing proposals through RFDs <p> <li> <li> <p> Comfort and desire to influence technical strategy at various levels within the organization <p> <li> <li> <p> Proven track record as an effective mentor and leader of other developers Ability to lead through influence rather than authority Exhibits empathy and understanding inspiring people through collaboration and shared success Able to deliver appropriate and effective feedback to teammates Enjoy motivating guiding and inspiring teams <p> <li> <li> <p> Able to build strong relationships with crossfunctional partners throughout the company Know how to explain complex technical concepts clearly to both technical and nontechnical stakeholders <p> <li> <li> <p> A profound respect for user privacy and information security <p> <li> <ul> <p> On the technical side <p> <ul> <li> <p> Experience working in Go <p> <li> <li> <p> A strong understanding of how servers and clients interact API design multiservice architecture efficient database design and experience scaling a system into millions of users and terabytes of data <p> <li> <li> <p> Frontend experience with ReactTypescript <p> <li> <li> <p> Experience with Stripe <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> As a technical leader you will help chart the path to our technical future as we scale the product to meet the demand and scale of our growing business <p> <li> <li> <p> Shape the technical direction and strategy of projects ensuring alignment with broader business goals Influence product roadmaps and contribute to longterm planning <p> <li> <li> <p> Tackle complex technical problems and anticipate potential roadblocks offering creative and efficient solutions Encourage a proactive approach to problemsolving within the team <p> <li> <li> <p> Develop a culture of excellence and continuous learning within the team Mentor engineers at different stages of their careers fostering skill development and career growth <p> <li> <li> <p> Inspire engineering efforts ideating and implementing new solutions Drive the adoption of best practices in coding testing and deployment Lead architecture direction in Go with robust unit and integration testing structure <p> <li> <li> <p> Lift others by example in collaborative work with crossfunctional stakeholders Ensure efficient and effective communication between team members and stakeholders Facilitate meetings and decisionmaking processes <p> <li> <li> <p> Advocate for improvements to product quality security and performance that have particular impact across your team Identify areas where we can improve not just our code but our development process andor tools <p> <li> <li> <p> Lead in a collaborative group where the team succeeds as a whole <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Genesys Cloud Engineer
Company: TTEC Digital
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> This position serves as lead engineer for new implementation projects upgrades support escalations and MAC work Installations may be new systems upgrades to existing systems or replacement of components Genesys Cloud Engineers may serve as an escalation point for Support either remote or onsite Traveling and working after hours is an essential part of this position This position will work closely with vendor support to remedy any ongoing system or software problem and keep change logs updated Additionally Genesys Cloud Engineers provide preventative maintenance as required perform system backups participate in vendor meetings and act as a technical resource to project management and sales staff <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Demonstrates professionalism and leadership in representing TTEC Digital to customers and vendors <p> <li> <li> <p> Utilizes high level expertise to address more difficult situations both from a technical and customer service perspective <p> <li> <li> <p> Provides support and guidance to more junior team members particularly for challenging and sensitive assignments <p> <li> <li> <p> Assesses customer needs and makes configuration recommendations <p> <li> <li> <p> Setup and configuration from a selection of Genesys products as well as other select vendors for our client base <p> <li> <li> <p> Opens andor manages vendor support tickets <p> <li> <li> <p> Interacts closely with Project Management to deliver projects that are done on time and on budget <p> <li> <li> <p> Handles Project Management duties for select projects including Meeting with customers to review project scope and validate design Determining tasks to be completed and completing data collection Maintaining issues and change log Coordinating with management on out of scope requests and change orders Following up to ensure timelines and project requirements have been met <p> <li> <li> <p> Serves as technical escalation point for the Support Department <p> <li> <li> <p> Provides onsite and remote technical training to our client base <p> <li> <li> <p> Provides onsite golive and postlive support to our client base <p> <li> <li> <p> Provides technical guidance and subject matter expertise to customers and other TTEC Digital departments <p> <li> <li> <p> Updates Genesys Cloud configuration to reflect changes in system configuration <p> <li> <li> <p> Conducts system setup as required <p> <li> <li> <p> Performs complete and thorough documentation via our internal ticketing process to ensure each issue has accurate tracking from problem reporting to resolution <p> <li> <li> <p> Initiates billing processes as required <p> <li> <li> <p> Provides assistance to fellow team members when needed <p> <li> <li> <p> Coordinates and manages after hours golive activity where required <p> <li> <li> <p> Provides technical presales engineering assistance as needed <p> <li> <li> <p> Travel and afterhours work required <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring to the Role <strong> <p> <ul> <li> <p> Minimum of 2 years experience with Genesys Cloud installation and configuration <p> <li> <li> <p> 1+ year experience in the Information Technologies Field <p> <li> <li> <p> 2+ years proven track record in telephony networking or IT industry <p> <li> <li> <p> 3+ year experience deploying testing and supporting telephony projects in a customer facing environment <p> <li> <li> <p> Genesys Cloud Certification <p> <li> <li> <p> Understanding of Genesys Cloud to be able to identify problems and provide a remedy <p> <li> <li> <p> Detailed understanding of integrations <p> <li> <li> <p> Ability to selfmanage assignments to deliver expected work on time and budget <p> <li> <li> <p> Adept at building and maintaining strong relationship with clients and team members as well as possessing a positive and collaborative attitude <p> <li> <li> <p> Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results <p> <li> <li> <p> Ability to work with teams ranging from business to technical <p> <li> <li> <p> Attention to detail and thoroughness with the ability to follow instructions <p> <li> <li> <p> Demonstrated critical thinking analytical creative and problemsolving skills <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Excellent organizational skills for organizing workflow setting priorities and meeting deadlines <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Broad experience with VoIP Networking and Telecom products and solutions <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $80000 $130000 Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels This position is eligible to participate in an incentive program <p> <li> <li> <p> Benefits available to eligible employees include <p> <li> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>