Retirement Plan Jobs in Florence, KY
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Ctrls Systems Engineer III
Company: Johnson Controls
Location: Louisville, KY
Posted Mar 15, 2024
<p><b>Build your best future with the Johnson Controls team<b> <p> <p>As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe You will have the opportunity to develop yourself through meaningful work projects and learning opportunities We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away <p> <p><b>What we offer<b> <p> <ul><li><b>Competitive salary and bonus plan<b><li> <li>Paid vacationholidayssicktime <b>15 days of vacation first year<b><li> <li>Comprehensive benefits package including 401K medical dental and vision care <b>Available day one<b><li> <li>Extensive product and on the jobcross training opportunities <b>With outstanding resources<b><li> <li>Encouraging and collaborative team environment<li> <li>Dedication to safety through our Zero Harm policy<li> <li><b>Check us Out <b><b>A Day in a Life at Johnson Controls<b><li> <ul><p><b>What you will do<b> <p> <p>Under general direction responsible for the design configuration and operation of complete building control systems including fire security and other low voltage control subsystems ie lighting nurse call data networks etc to meet the intent of the project requirements Accountable to field teams for quality timeliness and efficiency of designs Develops sophisticated software programs commissions and solves problems to ensure proper operations of the building control system Provides detailed information and submittals to communicate design and operation to customers consultants Johnson Controls field installation team and subcontractors <p> <p><b>How you will do it<b> <p> <ul><li>Designs and configures technically sophisticated building control systems as defined by the contract documents Builds flow diagrams sequence of operations bill of material network layouts and electrical schematics as required<li> <li>Develops and tests software programs vital to operate the system per the intent of the project requirements<li> <li>Coordinates the creation of vital drawings and equipment schedules for submittals and installation<li> <li>Selects orders and supervises the delivery of materials for assigned projects Coordinates factorymounting processes to meet factory and project schedule<li> <li>Assists in the loading and commissioning of all system and networklevel controllers as required Assists in validation of complete system functionality and solves problems with subcontractors and other trades to ensure proper operation<li> <li>Provides field change information to the project team for the creation of asbuilt drawings and software<li> <li>Keeps management and JCI contractor or customer advised of job progress and issues<li> <li>Assists in performing sitespecific training for owneroperator on the total building control system<li> <li>Participates in release meeting with project field team Performs value engineering to<li> <li>provide cost effective results while maintaining customer satisfaction<li> <li>Adheres to safety standards High degree of regard to employee and subcontractor safety<li> <ul><p><b>What we look for<b> <p> <p><b>Required <b> <p> <ul><li>Minimum of seven years of experience or an associate degree in a related technical field with seven years of relevant work experience required<li> <ul><p><b>Preferred <b> <p> <ul><li>Bachelors Degree in Engineering with a minimum of five years of experience or an associate degree in a related technical field with five years of relevant work experience required<li> <li>Proven knowledge of the construction or HVAC industry<li> <li>Demonstrated knowledge of control theory automatic temperature controls building automation systems and other building subsystems<li> <li>Proven experience in the integration of low voltage building subsystems using various industry protocols ie LON BacNet etc Ability to relate technical knowledge to a nontechnical audience<li> <li>Proven advanced computer skills required particularly computerrelated drafting tools<li> <ul><p><b>LIAA2<b> <p> <p>Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law If you are an individual with a disability and you require an accommodation during the application process please visit here<p>
Reporting Specialist
Company: FLEETCOR
Location: Lexington, KY
Posted Mar 16, 2024
<p><strong>What We Need<strong> <p> <p>FLEETCOR is currently looking to hire a Reporting Specialist within our Lodging division This position falls under our Lodging line of business and is in Lexington KY The Reporting Specialist is responsible for compiling data assisting in reporting and analysis and providing data insight and support to Lodging teams to help drive business decisions The Reporting Specialist may also be a primary reporting point of contact for clients and customers who require regularly scheduled andor adhoc reports <p> <p><strong>How We Work<strong> <p> <p>As a Reporting Specialist you will be expected to work in Lexington KY FLEETCOR will set you up for success by providing <p> <ul><li>Assigned workspace in the Lexington office<li> <li>Onsite training <li> <ul><p><strong>Role Responsibilities <strong> <p> <p>The responsibilities of the role will include <p> <ul><li>Monitoring managing and maintaining appropriate key performance indication metrics across the Lodging teams<li> <li>Collaborating with users to understand business intent translate to data requirements and deliver timely and accurate data to meet aggressive deadlines<li> <li>Creating adhoc and regular reports based on user requirements<li> <li>Consistently delivering scheduled reports when due<li> <li>Providing professional customer service when interacting with clients and internal contacts<li> <li>Developing and maintaining a working understanding of client contractual requirements and building and maintaining reporting that shows performance vs these requirements<li> <li>Collaborating with users to understand business intent translate to data requirements and deliver timely and accurate data to meet aggressive deadlines<li> <li>Tracking company performance vs budgetsplans and analyzing fluctuations risks opportunities etc<li> <li>Assisting in the creation of monthly business review presentations<li> <li>Performing other duties and tasks as assigned<li> <ul><p><strong>Qualifications amp Skills <strong> <p> <ul><li>High School Diploma or GED<li> <li>1 or more years in a business accounting or analysisrelated position<li> <li>Previous reporting experience preferred<li> <li>Strong quantitative and analytical competency<li> <li>Must have extremely strong Microsoft Excel skills and strong Microsoft Word skills<li> <li>Ability to develop execute manage and maintain highly complex reports<li> <li>Ability to problem solve develop amp implement processes<li> <li>Comfort and experience retrieving and manipulating raw data from various databases for analytical work and reporting<li> <li>Ability to summarize visualize and present data<li> <li>Strong organizational skills and attention to detail<li> <li>Experience in compiling statistical information relative to Information Systems Finance or Statistics with an emphasis on SQL report generation a plus<li> <li>Ability to interpretwrite SQL scripts a plus<li> <ul><p><strong>Benefits amp Perks<strong> <p> <ul><li>Medical Dental amp Vision benefits available the 1st month after hire<li> <li>Automatic enrollment into our 401k plan subject to eligibility requirements<li> <li>Virtual fitness classes offered companywide<li> <li>Robust PTO offerings including major holidays vacation sick personal amp volunteer time<li> <li>Employee discounts with major providers ie wireless gym car rental etc<li> <li>Philanthropic support with both local and national organizations<li> <li>Fun culture with companywide contests and prizes<li> <li>Automatic enrollment into the 401k plan within your first thirty 30 days on the job no more waiting until youve been with the company for 1 year<li> <li>Inclusive environment that promotes career growth<li> <ul><p>LIGP2 <p> <p>LIOnsite <p> <p>INDSS <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Account Management<li> <li> Job Function Analysts<li> <li> Pay Type Hourly<li> <li> Employment Indicator Employee<li> <li> Travel Required No<li> <li> Required Education High School<li> <li> Job Start Date Monday February 26 2024<li> <ul><p>Apply Now<p>
Associate Scientist
Company: CLARIANT
Location: Louisville, KY
Posted Mar 15, 2024
<p><b>Job ID<b> 38427 | <b>Location<b> Louisville Kentucky USA <p> <p>This exciting opportunity to join our Catalyst division in Louisville KY This position will mainly work as an Associate Scientist in the Louisville Research and Development Center This includes conducting laboratory work for catalyst preparation testing andor characterization of catalysts as an RampD project team member helping develop new andor improved products supporting catalyst productions and providing customer technical services <p> <p><b>Responsibilities<b> <p> <ul><li>Executes preparation testing andor characterization of catalysts as part of a project team member to help in developing innovative products supporting catalyst productions and customer technical services<li> <li>Safely deliver test results with consistent good quality proactively communicate issues and take necessary actions to follow up<li> <li>Understand and apply the knowledge of the functions of major components in compositions main chemical reactions in catalyst preparations and applications and working principles of equipment and processes<li> <li>Write clear amp concise reports and technical papers subject to review by the group or project leader<li> <li>Understand and comply with procedures policies and company values Accept responsibility for actions <li> <li>Develop a detailed understanding of chemistry or engineering related to research areas and a good understanding of catalyst production and application processes<li> <li>Demonstrates and applies knowledge of working principles of equipment and processes<li> <li>Responsible for equipment maintenance and other tasks requiring specialized technical training or skills <li> <li>Supports and collaborates with colleagues in making decisions that affect team objectives<li> <ul><p><b>Requirements<b> <p> <ul><li> Bachelors Degree in Chemistry or Chemical Engineering or equivalent experience or technical training<li> <li>Highly motivated and serviceminded team member with excellent communication technical and organizational skill<li> <li>Experiences with simulation softwares such as SOLIDWORKS andor CCM+ will be a plus<li> <li>Ability to conduct experiments in a safe and environmentally responsible manner with good safety consciousness<li> <li>Good computer skills experience in GC analysis and operating test units<li> <li>Must be able to work with minimal supervision to complete assigned tasks<li> <li>Very good mechanical aptitude and ability to be very handson<li> <li>Ability to work well with diverse groups of people be flexible and thrive in a teamoriented environment<li> <li>Strong motivation and personal desire and drive fo r achievement<li> <ul><p><b>Whats in it for you<b> <p> <ul><li>MedicalDentalVision Insurances<li> <li>Paid Holidays<li> <li>PTO time with a carryover benefit<li> <li>Tuition Reimbursement<li> <li>Wellness Program<li> <li>EAP Program<li> <li>Spending and Savings Accounts<li> <li>LifeADampD Insurance<li> <li>Disability Insurance<li> <li>Pet Insurance<li> <li>Online discount Mall <li> <li>AutoHome Insurance<li> <li>Identity Theft Protection<li> <li>Legal Services Plan<li> <ul><p>Michael Petrea <p> <p>Talent Acquisition Partner NORAM <p> <p>7043316788 <p> <p>Michaelpetreaextclariantcom <p> <p>Clariant is a focused sustainable and innovative specialty chemical company based in Muttenz near BaselSwitzerland On 31 December 2021 Clariant totaled a staff number of 11 537 and recorded sales of CHF 4372 billion in the fiscal year for its continuing businesses The company reports in three business areas Care Chemicals Catalysis and Natural Resources Clariants corporate strategy is led by the overarching purpose of Greater chemistry between people and planet and reflects the importance of connecting customer focus innovation sustainability and people Join us and help create sustainable value through chemistry for customers all over the globe <p> <p>Clariant Corporation is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age genetic information sexual orientation gender identity disability protected Veteran status or any other protected class as established by law <p> <ul><li>Learn more about Clariant<li> <li>Follow us on Facebook Twitter and LinkedIn<li> <li>Our commitment to people download our Employment Standards Brochure<li> <ul>
Data and Reporting Analyst
Company: Humana
Location: Louisville, KY
Posted Mar 15, 2024
<p><b><b>Become a part of our caring community and help us put health first<b><b> <p> <p>The Data and Reporting Analyst will be responsible for a wide array of provider partner and membership performance reports This role will be responsible for tracking our financial performance valuebased loading and various adhoc initiatives This role will also work with a broad range of partners within the region including Stars Improvement Provider Engagement and Regional Contracting teams <p> <p>The Data and Reporting Analyst will integrate finance data from multiple sources to produce requested or required data elements <p> <ul><li> Develops maintains and collects structured and unstructured data sets for analysis and reporting on Regional Finance Performance <li> <li> Uses Power BI SQL and Excel to generate reports and dashboards <li> <li> Researches and evaluates innovative analytical methodologies approaches and solutions <li> <li> Collaborates with analytic and data teams to set objectives approaches and work plans <li> <li> Interprets and communicates analytic results to analytical and nonanalytical business partners <li> <ul><p>The ideal applicant will possess the following skills <p> <ul><li>Communication Effectiveness<li> <li>DetailOriented<li> <li>Data Analysis Software<li> <li>Data Mining<li> <li>Core Systems<li> <li>Active Learning<li> <li>Problem Solving<li> <li>Listening<li> <li>Database Structures<li> <li>Data Administration<li> <li>Producing Results<li> <li>Data Gathering<li> <li>Standard Operating Procedures SOP<li> <li>Highly Organized<li> <ul><p>In addition to being a great place to work Humana also offers industry leading benefits for all employees starting your FIRST day of employment Benefits include <p> <ul><li>Medical Benefits<li> <li>Dental Benefits<li> <li>Vision Benefits<li> <li>Health Savings Accounts<li> <li>Flex Spending Accounts<li> <li>Life Insurance<li> <li>401k<li> <li>PTO including 8 paid holidays one personal holiday one day of volunteer time off 23 days of annual PTO parental leave caregiving leave and weekly wellbeing time<li> <ul><p>And more <p> <p><b><b>Use your skills to make an impact <b><b> <p> <p><b> Required Qualifications <b> <p> <ul><li> 2+ years of data analysis andor reporting <li> <li> Intermediate Microsoft Excel skills including ability to link pivots to external data sources creating pivot tables and summarizing data into reports and dashboards <li> <li> 1+ year of experience in SQL or SAS reviewing analyzing and problem solving queries <li> <li> Comprehensive knowledge of Microsoft Office Applications including Word and PowerPoint <li> <li> Excellent organizational and multitasking skills <li> <li> Strong written and verbal communication <li> <li> Ability to learn business areas quickly <li> <ul><p><b> Preferred Qualifications <b> <p> <ul><li> Experience creating automated reports and selfservice tools <li> <li> Experience in managed care or health care sector <li> <li> Experience with data visualization tools such as Tableau and Power BI <li> <li> Prior experience working in a system analytics andor data warehousing environment <li> <li> Prior experience with reviewing documents and extracting the data elements necessary for project build requirements and reporting needs <li> <ul><p><b>Additional Information<b> <p> <p><b>This position will be on EST hours<b> <p> <p>Work at HomeRemote Requirements <p> <p><b>WorkAtHome Requirements<b> <p> <ul><li>To ensure Home or Hybrid HomeOffice associates ability to work effectively the selfprovided internet service of Home or Hybrid HomeOffice associates must meet the following criteria <ul><li>At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications per associate<li> <li>Wireless Wired Cable or DSL connection is suggested<li> <li>Satellite cellular and microwave connection can be used only if they provide an optimal connection for associates The use of these methods must be approved by leadership See Wireless Wired Cable or DSL Connection in Exceptions Section 70 in this policy<li> <li>Humana will not pay for or reimburse Home or Hybrid HomeOffice associates for any portion of the cost of their selfprovided internet service with the exception of associates who live or work from Home in the state of California Illinois Montana or South Dakota Associates who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a biweekly payment for their internet expense<li> <li>Humana will provide Home or Hybrid HomeOffice associates with telephone equipment appropriate to meet the business requirements for their positionjob<li> <li>Work from a dedicated space lacking ongoing interruptions to protect member PHI HIPAA information<li> <ul><li> <ul><p><b> Our Hiring Process <b> <p> <p>As part of our hiring process for this opportunity we may contact you via text message and email to gather more information using a software platform called HireVue HireVue Text Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you <p> <p>If you are selected to move forward from your application prescreen you may receive correspondence inviting you to participate in a prerecorded Voice Text Messaging andor Video interview Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews <p> <p>Ifyou have additional questions regarding this role posting and are an Internal Candidate please send them to the Ask A Recruiter persona by visiting goBuzz and searching Ask A Recruiter Please be sure to provide the requisition number so we may be able to research your request quicker <p> <p>LILM1 <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Pay Range<b> <p> <p>The compensation range below reflects a good faith estimate of starting base pay for full time 40 hours per week employment at the time of posting The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills knowledge experience education certifications etc <p> <p>$59100 $81500 per year <p> <p>This job is eligible for a bonus incentive plan This incentive opportunity is based upon company andor individual performance <p> <p><b>Description of Benefits<b> <p> <p>Humana Inc and its affiliated subsidiaries collectively Humana offers competitive benefits that support wholeperson wellbeing Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work Among our benefits Humana provides medical dental and vision benefits 401k retirement savings plan time off including paid time off company and personal holidays volunteer time off paid parental and caregiver leave shortterm and longterm disability life insurance and many other opportunities <p> <p><b><b>About us<b><b> <p> <p>Humana Inc NYSE HUM is committed to putting health first for our teammates our customers and our company Through our Humana insurance services and CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it These efforts are leading to a better quality of life for people with Medicare Medicaid families individuals military service personnel and communities at large <p> <p><b>Equal Opportunity Employer<b> <p> <p>It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or because he or she is a protected veteran It is also the policy of Humanato take affirmative action to employ and to advance in employment all persons regardless of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status and to base all employment decisions only on valid job requirements This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment<p>
Network Operations Coordinator 4
Company: Humana
Location: Louisville, KY
Posted Mar 15, 2024
<p><b><b>Become a part of our caring community and help us put health first<b><b> <p> <p>The Network Operations Coordinator 4 maintains provider relations to support customer service activities through data integrity management and gathering of provider claims data needed for service operations The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrativeoperationalcustomer support duties that require independent initiative and judgment <p> <p>The Network Operations Coordinator 4 manages provider data including but not limited to demographics rates and contract intent Manages provider audits provider service and relations credentialing and contract management systems Executes processes for intake and manage provider perceived service failures Decisions are regarding the daily priorities for an administrative work group andor external vendors including coordinating work activities and monitoring progress towards schedulesgoals and often oversees work of others andor is the primary administrative owner of a main process program product or technology Works within broad guidelines with little oversight <p> <p><b><b>Use your skills to make an impact <b><b> <p> <p><b>Required Qualifications<b> <p> <ul><li>2 + years of provider relations experience<li> <li>Intermediate in Microsoft Word and Excel<li> <li>Working knowledge of Apex PAAG PMDM<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Provider contract interpretation experience<li> <li>Previous account management or project management<li> <li>Knowledge with medical claims<li> <ul><p><b>Additional Information<b> <p> <p>This position is considered remotework at home and can be located anywhere in the United States <p> <p><b>Work at Home Information<b> <p> <p>To ensure Home or Hybrid HomeOffice employees ability to work effectively the selfprovided internet service of Home or Hybrid HomeOffice employees must meet the following criteria <p> <ul><li> At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended wireless wired cable or DSL connection is suggested <li> <li> Satellite cellular and microwave connection can be used only if approved by leadership <li> <li> Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a biweekly payment for their internet expense <li> <li> Humana will provide Home or Hybrid HomeOffice employees with telephone equipment appropriate to meet the business requirements for their positionjob <li> <li> Work from a dedicated space lacking ongoing interruptions to protect member PHI HIPAA information <li> <ul><p>LIJR1 <p> <p>LIRemote <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Pay Range<b> <p> <p>The compensation range below reflects a good faith estimate of starting base pay for full time 40 hours per week employment at the time of posting The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills knowledge experience education certifications etc <p> <p>$51800 $71200 per year <p> <p><b>Description of Benefits<b> <p> <p>Humana Inc and its affiliated subsidiaries collectively Humana offers competitive benefits that support wholeperson wellbeing Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work Among our benefits Humana provides medical dental and vision benefits 401k retirement savings plan time off including paid time off company and personal holidays volunteer time off paid parental and caregiver leave shortterm and longterm disability life insurance and many other opportunities <p> <p><b><b>About us<b><b> <p> <p>Humana Inc NYSE HUM is committed to putting health first for our teammates our customers and our company Through our Humana insurance services and CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it These efforts are leading to a better quality of life for people with Medicare Medicaid families individuals military service personnel and communities at large <p> <p><b>Equal Opportunity Employer<b> <p> <p>It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or because he or she is a protected veteran It is also the policy of Humanato take affirmative action to employ and to advance in employment all persons regardless of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status and to base all employment decisions only on valid job requirements This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment<p>
Spanish Analytic Linguist
Company: Metlang
Location: Louisville, KY
Posted Mar 15, 2024
<p><span><span><span><b><span><span><span>Spanish Analytic Linguist A position with a purpose<span><span><span><b><span><span><span><p> <p><span><span><span><span><span><span>Metlang is seeking exceptional bilingual professionals looking to enhance their analytical and translation skills Are you a people person Are you looking to provide a muchneeded public service to our community Are you looking to put your bilingual skills to use while getting paid for your abilities and experience<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Metlang is a veteran owned provider of interpretation translation and monitoring services to the law enforcement community nationwide Since 1990 Metlang has been the nations leading provider of interpretation translation and monitoring services to the United States Department of Justice nationwide We employ experienced bilingual professionals with advanced or expert level foreign language fluency in over 100 languages and dialects<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Spanish Analytic Linguists are responsible for monitoring transcribing translating interpreting and analyzing source material assisting law enforcement with their investigations into narcotrafficking counterfeiting terrorism fraud and money laundering Metlang offers rewarding projectbased employment onsite We take pride in building longterm relationships with our employees while providing outstanding benefits and competitive weekly pay The Spanish Analytic Linguist position offers $3461 per hour major medical insurance pending eligibility 401k retirement account 1 hour of sick time for every 40 hours worked or as per local requirements up to 10 paid vacation days and 11 paid federal holidays<span><span><span><span><span><span><p> <p><span><span><span><b><span><span><span>Primary Functions and Responsibilities<span><span><span><b><span><span><span><p> <ul><li><span><span><span><span><span><b><span><span>Monitor<span><span><b><span><span> To listen to or read foreign language communications then subsequently type summaries into the English language<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><b><span><span>Transcribe<span><span><b><span><span> To render the spoken word of a language into the written form of the same language<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><b><span><span>Translate<span><span><b><span><span> To render the spoken or written word of one language into the written form of another language<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><b><span><span>Interpret<span><span><b><span><span> To translate orally either consecutively or simultaneously from source language to target language<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><b><span><span>Analyze<span><span><b><span><span> To examine methodically and in detail the constitution of information for purposes of explanation and interpretation<span><span><span><span><span><span><span><li> <ul><p><span><span><span><b><span><span><span>Requirements<span><span><span><b><span><span><span><p> <ul><li><span><span><span><span><span><span><span>Clear concise effective written and spoken communication skills in English and Spanish<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Ability to summarize and translate audio and text including slang and colloquialisms in a real time manner<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Demonstrate prior interpreting andor translating experience in a professional or personal setting<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Adequately prioritize tasks while demonstrating attention to detail and organization skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Working knowledge of Microsoft Office social media text message terminology in English and Spanish<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Typing abilities to exceed 40 words per minute<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Capable of adapting well under pressure and functioning cohesively in a team environment<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Availability to work a rotating schedule<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Candidates must pass writing reading listening and speaking language tests in English and Spanish or provide prior test results as required by contract<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Availability to work full time locally and travel outside your area for extended periods a plus<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Applicants selected will be subject to a Government security background investigation and must meet eligibility and suitability requirements<span><span><span><span><span><span><p> <p><span><span><span><b><span><span><span>Physical Demands<span><span><span><b><br ><span><span><span>These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Spanish Analytic Linguist job They include the ability to talk hear see sit for extended periods of time use hands and fingers to handle and manipulate keys on a keyboard or telephone pad stand walk reach with arms and hands climb or balance and stoop kneel or crouch Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Spanish Analytic Linguist Position<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Metlang is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to among other things race color religion sex sexual orientation gender identity national origin age status as a protected veteran or disability<span><span><span><span><span><span><p> <p><span><span><span>At Metlang LLCMetropolitan Interpreters and Translators Inc we are committed to maintaining an environment of Equal Opportunity and Affirmative Action If you need a reasonable accommodation to access the information provided on this website please contact our Human Resources Department at 18004210303 for further assistance<span><span><span><p>
Senior Financial Analyst, Specialty Sales
Company: Congo Brands
Location: Louisville, KY
Posted Mar 15, 2024
<p><strong>The Company<strong>Congo Brands is at the epicenter of where consumer demand meets product development Through brand partnerships with lead influencers we are afforded an inside look at what consumers truly desire Congo Brands is a health and wellness company that sells supplements fitness snacks hydration drinks energy drinks and more through ecommerce and retail partnerships Congo Brands houses some of the Worlds most noted brands including Alani Nu Prime Hydration and 3D Energy Congo Brands is one of the worlds fastest growing consumer product companies with revenue growth increasing exponentially year over year Congo Brands goal is to be the goto Better for You Brand for everything from readytodrink beverages snacks supplements and more <p> <p><strong>The Role<strong>The Senior Financial Analyst Specialty Sales reports to Finance Manager Sales Finance Responsible for financial support of the Specialty Sales Team including topline and trade spend forecasts customer PampLs and ROI analyses <p> <p><strong>Key Responsibilities<strong> <p> <ul><li>Collaborate with the Specialty Sales Team to track and report customersku level sales budget amp forecasts<li> <li>Collaborate with the Specialty Sales Team to track and report a customersku level promotional budget and forecast including ROI analysis Drive improvement in promotional ROI and efficiency<li> <li>Collaborate with the Specialty Sales Team to track and report customer profitability including Net Sales COGS and direct SGampA and Marketing expenses<li> <li>Collaborate with business partners to identify risks and develop mitigation plans<li> <ul><p>Support Senior Finance Manager Sales and Distribution and the Director of Sales Specialty in managing special projects and corporate initiatives <p> <p><strong>Requirements<strong> <p> <ul><li>Bachelors degree in finance accounting or a related field Masters degree or professional certification eg CPA CFA is preferred<li> <li>2+ years of financeaccounting experience investment banking financial consulting corporate finance FPampA etc<li> <li>CPG Industry experience preferred<li> <li>Strong knowledge of financial planning and analysis budgeting financial modeling and financial reporting including GAAP accounting<li> <li>Excellent analytical and problemsolving skills with the ability to interpret financial data and provide actionable insights<li> <li>Strong Excel product knowledge with preferred experience in data visualization tools Power BI Tableau etc<li> <li>Demonstrated leadership and team collaboration skills with a demonstrated history of cross functional collaboration<li> <ul><ul><li>Oracle NetSuite experience preferred<li> <ul><p><strong>Benefits<strong> <p> <p><strong>Benefits amp Perks<strong> Competitive Salary HealthVisionDental Benefits 15 days of PTO + 8 paid holidays 6 weeks paid parental leave 401K plan with employer match Monthly cell phone stipend AND SO MUCH MORE <p> <p>PRIME <p> <p>Congo Brands LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law<p>
Associate Director, Network Automation Engineering
Company: Humana
Location: Louisville, KY
Posted Mar 13, 2024
<p><b><b>Become a part of our caring community and help us put health first<b><b> <p> <p>The Associate Director Network Automation Engineering will design provide vision and strategy develop and execute Humanas Network Automation program across all environments This is a management and leadership position that will direct and scale the team efficiently to support Humanas growth in healthcare services This role will provide thought leadership strategic design engineering solutions and execution across Humanas entire network and thirdparty ecosystems Given the networks criticality to Humanas overall business strategy this leader must bring a vision of how the future of network technology can enable scale and velocity while maintaining stability and consistency <p> <p>Humanas technology environment has pivoted from a centralized model over the past several years to a more federated model This trend will continue and accelerate to the point where Humanas technology assets and users are spread out over hundreds of vendors offices and geographies This leader will evolve and own the one uniting factor that will ensure smooth operations remain highly resilient drive agile product development capabilities and host core services that keep Humana and its customers connected and productivethe network <p> <p>The AD of Network Automation Engineering is expected to bring network automation and overall network architecture experience with the engineering and operational experience and rigor that is commensurate with the increasing scale and complexity of Humanas enterprise This management position will have the experience of leading a major enterprise successfully through such digital transformations as migration to cloud infrastructures softwaredefined networks and connectivity across multiple thirdparty network services through a successful automation strategy <p> <p><b><b>Use your skills to make an impact <b><b> <p> <p><b> The scope will include the following areas of concentration <b> <p> <ul><li>Modernize and manage the strategic direction of the overall network automation strategy as it relates to both network engineering and associated operational activities across teams<li> <li>Owning endtoend availability and performance of mission critical services and building automation to prevent problem recurrence automating response to all nonexceptional service conditions<li> <li>Partnering with internal and external business groups to develop technical solutions to meet business objectives<li> <li>Oversee all daytoday budgeting details specific to teamprojectsetc<li> <li>Support the elimination of existing datacenter dependencies to enable cloudfastestpath access<li> <li>Owning endtoend availability and performance of mission critical services and building automation to prevent problem recurrence automating response to all nonexceptional service conditions<li> <li>Managing the migration of applications from legacy datacenter to softwaredefined environment<li> <li>Building automated pipelines using AureDevOps ServiceNow and Ansible to spin up and configure infrastructure<li> <li>Looking for ways to reduce manual processes by replacing with automation<li> <li>Driving adoption and defining best practices for DevOps tools<li> <li>Endpoint device connectivity architecture amp implementations<li> <li> Remote site and campus network technology to support SDWAN implementations <li> <li>Support L4 Troubleshooting amp resolving network issues and outages through automation<li> <li>Team management maturitygrowth mentorshipsupport and all other management responsibilities associated with running a high performing senior team<li> <ul><p><b> AD additional responsibilities for these areas of concentration include but are not limited <b> <p> <ul><li>Communicate regular status updates to Manager of IT in a timelydetailed fashion and other Senior business leaders where necessary<li> <li>Provide and maintain updated project plan timelines for all major project initiatives<li> <li>Manage vendors and service providers encompassing but not limited to negotiations licensing adherence to service level agreements and ensuring all support and maintenance contracts and services are uptodate and providing appropriate coverage<li> <li>Employing DevOps and agile principles utilizing Azure DevOps ServiceNow and Ansible to enable CICD of various cloud applications<li> <li>Driving adoption and defining best practices for DevOps tools<li> <li>Provide direction and standards for associated network tooling monitoring practices and reporting to further mature and operationalize the organization<li> <li>Support the management of Network budget and make recommendations for future budget forecasting and planning needs<li> <li>Research and recommend new technologies and solutions to meet business needs<li> <li> Technology roadmap development management and maintenance <li> <li>Documenting and updating all network infrastructure and supported business processes<li> <li> Capacity and performance planning <li> <li> Integration with related infrastructure engineering efforts <li> <li> Alignment and integration with information security requirements <li> <li> Definition and development of operational KPIs and metrics <li> <li> Disaster recoverybusiness continuity integration <li> <li> Continuous knowledge and skills improvement <li> <li>Assist in motivating and growing the Network Engineering team to its next level of maturity agility NetDevOps and scalability Help build foundation and help define capabilities and processes to address network needs in tactical and strategic terms<li> <ul><p><b> Required Qualifications <b> <p> <ul><li>BSBA preferably in a technical or scientific field<li> <li>5+ years of leadership experience in roles with similar responsibilities<li> <li>5+ years of technical network engineering experience<li> <li> 5+ years experience specific to automation engineering <li> <li> Strong experience supporting largescale datacenters major cloud providers and remote sites <li> <li>Experience with Cisco networking equipment<li> <li>Ability to manage complex multiorganizational projects<li> <li>Must possess strong communication skills oral and written and technical understanding to take complex technical concepts and present them to a range of technical and nontechnical audiences including senior leadership<li> <li>Budgetingfinancial experience w enterprise level initiatives<li> <li>Experience programmingautomating tasks and services within a softwaredefined network environment<li> <li>Experience with automationorchestration tools such as Ansible Puppet ServiceNow etc<li> <li>Vendor management skills hardwaresoftware security vendors as well as third party vendors<li> <li>Able to mentor peers on engineering team in terms of continuing education and daily project support<li> <ul><p><b> Preferred Qualifications <b> <p> <ul><li>Strong executive and people leadership skills demonstrated track record of building and developing strong teams<li> <li>Automation experience specific to networking using tools such as Ansible Terraform python scripting etc<li> <li>Familiarity with cloud architecture network designs implementations and support AWS Azure GCP<li> <li>Experience developing REST based web services<li> <li>Experience with multiple programming languages JAVA Python etc<li> <li>Experience with Arista VMware NSXT and other SDNnextgen technologies<li> <li>Demonstrated experience with DevOps ITIL and platform process amp technology<li> <li>Masters Degree in a Technical Field<li> <li>Experience working with Microsoft Office 365<li> <li>Prior experience in the healthcare industry<li> <ul><p><b>Additional Information<b> <p> <ul><li> Scheduled Weekly 40 hours <li> <ul><p>To ensure Home or Hybrid HomeOffice employees ability to work effectively the selfprovided internet service of Home or Hybrid HomeOffice employees must meet the following criteria <p> <p>At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended wireless wired cable or DSL connection is suggested <p> <p>Satellite cellular and microwave connection can be used only if approved by leadership <p> <p>Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a biweekly payment for their internet expense <p> <p>Humana will provide Home or Hybrid HomeOffice employees with telephone equipment appropriate to meet the business requirements for their positionjob <p> <p>Work from a dedicated space lacking ongoing interruptions to protect member PHI HIPAA information <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Pay Range<b> <p> <p>The compensation range below reflects a good faith estimate of starting base pay for full time 40 hours per week employment at the time of posting The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills knowledge experience education certifications etc <p> <p>$126800 $174500 per year <p> <p>This job is eligible for a bonus incentive plan This incentive opportunity is based upon company andor individual performance <p> <p><b>Description of Benefits<b> <p> <p>Humana Inc and its affiliated subsidiaries collectively Humana offers competitive benefits that support wholeperson wellbeing Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work Among our benefits Humana provides medical dental and vision benefits 401k retirement savings plan time off including paid time off company and personal holidays volunteer time off paid parental and caregiver leave shortterm and longterm disability life insurance and many other opportunities <p> <p><b><b>About us<b><b> <p> <p>Humana Inc NYSE HUM is committed to putting health first for our teammates our customers and our company Through our Humana insurance services and CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it These efforts are leading to a better quality of life for people with Medicare Medicaid families individuals military service personnel and communities at large <p> <p><b>Equal Opportunity Employer<b> <p> <p>It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or because he or she is a protected veteran It is also the policy of Humanato take affirmative action to employ and to advance in employment all persons regardless of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status and to base all employment decisions only on valid job requirements This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment<p>
Sales Application Specialist
Company: ABB
Location: Louisville, KY
Posted Mar 16, 2024
<p>Sales Application Specialist <p> <p>Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive sustainable future At ABB we have the clear goal of driving diversity and inclusion across all dimensions gender LGBTQ+ abilities ethnicity and generations Together we are embarking on a journey where each and every one of us individually and collectively welcomes and celebrates individual differences <p> <p>The Sales Application Engineer SAE is crucial in our mission to create reciprocal partnerships with our business partners The SAE is the spearhead penetrating leads creating opportunities and potential sales for our distributors and driving market demand They will utilize company and industry tools along with market knowledge and knowhow to identify leads and secure the ABB Installation Products Thomas amp Betts name onto customer specifications This person will be the technical resource for their customers distributors and peers <p> <p>Your responsibilities <p> <ul><li>Strong understanding of our industry competition products and applications Know the value that Thomas amp Betts brings to the customer end user engineer and industry<li> <li>Ability to build and maintain a pipeline congruent with the business goals and objectives <li> <li>Identify leads and be persistent in generating meetings and creating value propositions that will lead to the successful addition to customer specifications<li> <li>Hunt for new leads amp opportunities by collaborating with channel local agentsaccount managers available tools and resources and other ABB businesses groups<li> <li>Drive specification of the Premier portfolio with end users amp specifiers Focus on influence points within Industrials OEMs consultants EPCs and contractors <li> <li>Build and maintain solid relationships that will provide visibility to current and future projects and opportunities Own the region the relationship and the mission<li> <li>Be the go to expert in the market for industry solutions relevant to our business Have thorough product knowledge of TampB and competitors to differentiate yourself and become the trusted advisor<li> <li>Demand generation through technical trainings and educational seminars to our customers engineers and distributors that will communicate the value of the Thomas amp Betts solution<li> <li>Grow and attend networking opportunities within their supporting region to ensure action and brand recognition <li> <li>Accurately mapping and communicating accounts that are being developed<li> <li>Maintain leads and opportunities through Salesforce CRM for visibility to the overall business on market activity<li> <li>Bring voice of the customer on new product opportunities product gaps and market trends to the commercial and product management teams for action<li> <li>Drive initiativescampaigns as defined by Market Development Managers or Strategic Account Managers for key vertical markets ie Food amp Beverage Data Centers WaterWaste Water etc to gain spec position and end user conversions<li> <ul><p>Your background <p> <ul><li>Bachelors degree in Engineering andor in related field or Technical degree andor 5 years equivalent industry experience<li> <li>5 years of demonstrated experience with customers in the electrical field preferred but not required<li> <li>Ability to relate technical information to nontechnical customers<li> <li>Knowledge of industry codes and standards<li> <li>Excellent technical and problemsolving skills<li> <li>Customer focused and passion for customer development<li> <li>Employees are required to have reliable transportation<li> <li>Up to 50 local travel<li> <li>Candidates must already have a work authorization that would permit them to work for ABB in the US<li> <ul><p>More about us <p> <p>We look forward to receiving your application If you want to discover more about ABB take another look at our website wwwabbcom Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity EEO and Affirmative Action Employer encouraging diversity in the workplace All qualified applicants will receive consideration for employment without regard to their race creed color ancestry religion sex national origin citizen status age sexual orientation gender identity disability marital status family medical leave status or protected veterans status For more information regarding your EEO rights as an applicant please visit the following websites httpswwweeocgovsitesdefaultfiles202210EEOCKnowYourRightsscreenreader1020pdf httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp20EnglishformattedESQA508cpdf As an Equal Employment Opportunity and Affirmative Action Employer applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 900 AM 500 PM EST Monday through Friday by contacting an ABB HR Representative at 18886947762 Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability You may request reasonable accommodations by calling an ABB HR Representative at 18886947762 or by sending an email to USAskHRabbcom Resumes and applications will not be accepted in this manner LIRemote While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $92500 and $171500 annually and is eligible for a sales incentive plan<p>
Project Manager - Brand Change and Innovation
Company: Congo Brands
Location: Louisville, KY
Posted Mar 14, 2024
<p><strong>Our Company <strong> <p> <p>Congo Brands is at the epicenter of where consumer demand meets product development Through brand partnerships with lead influencers we are afforded an inside look at what consumers truly desire Congo Brands is a health and wellness brand that sells supplements fitness snacks hydration drinks energy drinks and more through ecommerce and retail partnerships Congo Brands houses some of the worlds most noted brands including Alani Nu Prime Hydration and 3D Energy Congo Brands is on pace to become one of the worlds most noted consumer product companies with revenue growth increasing exponentially year over year Congo Brands goal is to be the goto Better for You Brand for everything from readytodrink beverages snacks supplements and more <p> <p><strong>The Role<strong> <p> <p>As a Project Manager Brand Change and Innovation youll be entrusted to efficiently implement our strategic directives within the Beverage Nutrition and Personal Care products domains Your expertise will be crucial in improving existing product ranges coordinating crossfunctional stakeholders and leading Innovation and CostRiskSupply optimization initiatives The candidate in this role will be responsible for helping drive the core project plan clarifying assigning and tracking tasks communicating progress to leadership helping drive crossfunctional conversations around core project deliverables etc The candidate in this role will also be expected to contribute as a thought partner to help appropriately sequence the work prioritize what should be done when and recommend approaches that are most effective to accomplish project objectives <p> <p><strong>Key Responsibilities<strong> <p> <ul><li>Oversee a portfolio of projects playing a pivotal role in the execution of project timelines and resource allocation with an indepth understanding of the interconnections between tasks throughout the product commercialization process<li> <li>Drive the commercialization procedures for product Innovations and modifications including changes in formulation packaging revamps and cost optimization measures<li> <li>Partner with RampD and operations departments to ensure a seamless transition and execution of product modifications<li> <li>Evaluate and control potential risks related to brand transformation initiatives formulating risk mitigation strategies and contingency plans<li> <li>Guide intricate projects through the Stage Gate procedure and gather postproject reviews for examination<li> <li>Conduct crossfunctional meetings identifying followup action items as directives for the main project groups<li> <li>Gather crossfunctional feedback for instance regulatory finance operations sales marketing for new initiatives ensuring that key stakeholders have representation within the team<li> <li>Develop project scorecards project status action items accomplishments for key associates and foster accountability for teams in charge of completing given tasks<li> <li>Play an activist role in surmounting challenges and maintaining project momentum through the Stage Gate procedure<li> <li>Foster and sustain significant relationships across crossfunctional teams and with external vendors<li> <li>Deploy effective project management techniques including but not limited to GANTT charts A3 problemsolving chartering stakeholder analysis RACI work breakdown structure critical path crashing technique setting milestones and progress reporting to guide a project from conception to completion<li> <li>Other duties as required<li> <ul><p><strong>Key Skills and Experience Preferred<strong> <p> <ul><li>Education Bachelors Degree in Business Supply Chain or related fields<li> <li>Experience Minimum 2 years of responsibility in Project Management Change Management RampD Innovation or Supply Chain analysis<li> <li>Excellent communication and presentation skills written and oral<li> <li>Demonstrated strength in inspiring a teamoriented collaborative environment<li> <li>Ability to work independentlySelfstarter<li> <li>Ability to travel as needed<li> <li>Strong MS OfficeExcel and Smartsheet capabilities<li> <li>Has a demonstrated passion that align with the core values of Alani Nu<li> <li>Experience with NetSuiteERP systems is a plus<li> <li>PMP Certification is a plus<li> <ul><p><strong>Benefits amp Perks<strong> <p> <ul><li>Competitive Salary<li> <li>HealthVisionDental Benefits<li> <li>15 days of PTO + 8 paid holidays<li> <li>6 weeks paid parental leave<li> <li>401k plan with employer match<li> <li>Monthly cell phone stipend<li> <li>AND SO MUCH MORE<li> <ul><p>PRIME <p> <p>Congo Brands LLC Is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law<p>
Senior Scientist
Company: LGC
Location: Lexington, KY
Posted Mar 16, 2024
Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. OUR VALUES PASSION CURIOSITY INTEGRITY BRILLIANCE RESPECT EQUAL OPPORTUNITIES LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. For more information about LGC, please visit our website www.lgcgroup.com scienceforasaferworld Must have good eyesight, hearing, and speaking voice; ability to lift and/or move approximately 10 lbs. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. Additional Information ABOUT LGC: LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Qualifications Essential B.S. Working schedules are dependent on the needs of the business and may include shift work, weekend work, and variance in scheduled hours. degree in chemistry, biochemistry, or related discipline Plus a minimum of five (5) years relevant post-degree work experience or masters degree and a minimum of three (3) years relevant post-degree work experience, or a PhD and a minimum of one (1) year relevant work experience Preferred Experience with LC/MS and/or GC/MS instrumentation Competencies & Behaviours Good communicator, able to record laboratory work accurately and concisely Accurate and diligent with a high attention to detail Reliable with a high degree of integrity Computer proficient, especially with Microsoft Office products Ability to read, comprehend, and speak English Physical Requirements Ability to sit or stand for long periods of time; ability to maneuver around the laboratory; good dexterity and ability to rotate wrists, arms and shoulders. Work environment involves exposure to hazards or physical risks, which require following safety precautions and specific personnel training for employees working with hazardous materials and hazardous waste.
Customer Experience Representative
Company: Galls, LLC
Location: Lexington, KY
Posted Mar 15, 2024
<p><strong>Job Summary<strong> <p> <p><strong>Galls is looking for a Customer Experience Representative Full Time<strong> <p> <p>Galls® proudly serves Americas Public Safety and Military professionals by combining the broadest selection of uniforms equipment and solutions in the industry with relentless customer service With a national footprint of more than 165 locations and over 1800 associates Galls is the largest retailer specializing in Public Safety Over one million Law Enforcement Firefighting Emergency Medical Federal Military Corrections Security Postal Public Transportation and other essential workers each year trust Galls as their service provider We proudly serve those who serve <p> <p><strong>Galls LLC offers many benefits to include<strong> <p> <p><p><ul><li>Excellent medicaldental and vision coverage Eligible 1stday of the month after start date FT Only<li> <li>Hybrid Work Schedule<li> <li>401k retirement plan with company contribution because you will retire someday<li> <li>Flexible benefitschoose what you like ignore the rest<li> <li>Generous employee discount<li> <li>Vacation and Personal Time<li> <li>Paid Holidays<li> <li>Tuition reimbursement<li> <li>Daily Pay Receive up to 50 of wages for hours worked DAILY<li> <p><p><ul><p><strong>Customer Experience Representative<strong> <p> <p>The Customer Experience Representative serves as the frontline to all inbound customer needs Wherever possible this role will strive for onecall resolution to the customer needs This role is responsible to capture the needs of any escalated or transferred inquiries to give accurate and helpful information to expedite the customer experience <p> <p><p><ul><li>Provide outstanding customer service via phone and email identifying customer needs place accurate orders provide order status handle basic invoice requests and creditreturns<li> <li>Assess customer needs and provide requested information to customer in an effective verbal and written format<li> <li>Provide all available products and pricing to the customer so they can make an informed purchasing decision Recommend products to exceed customer expectations and support addon sales<li> <li>Efficiently and accurately record all orderpurchase order information including price discounts shipto address and ship via item numbers quantity and any notes related to the order or customer<li> <li>Provide positive and quality customer service through onecall resolution<li> <li>Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting<li> <li>Aid in escalated transfers by providing accurate and detailed information to ensure customer resolution<li> <li>Understand and execute web promotions and specials sales outlined in current catalogs as well to be able to upsell and push promotions<li> <li>Initiates orders for replacement parts andor for correcting errors shortages wrong item shipped etc<li> <li>Utilize decision making and troubleshooting skills to resolve customer concerns ie freight costs warranty guidelines pricing return orders shipment delays and product concerns<li> <li>Efficiently maintain ID verification process for restricted items<li> <p><p><ul><p><strong>What you need<strong> <p> <p><p><ul><li>1 3 years of customer service call center preferred<li> <li>Effective in building and maintaining positive customer relations<li> <li>Excellent written and verbal communication skills<li> <li>Effective negotiation and closing techniques<li> <li>Ability to effectively upsell and crosssell based on customer needs<li> <li>Ability to manage time and prioritize multiple responsibilities<li> <li>Strong PC skills Knowledge base Internet Microsoft Office GQ and Outlook<li> <li>Problem solving skills<li> <p><p><ul>