Retirement Plan Jobs in Greensboro, NC
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Account Executive I
Company: Aon
Location: Charlotte, NC
Posted Apr 22, 2024
Aon is seeking an Account Executive with at least 3 years of P&C experience for a role in Charlotte, NC. The position involves managing client relationships, driving renewal processes, and ensuring account profitability. Aon offers a competitive salary, incentive plans, and comprehensive benefits. The company values diversity, inclusivity, and continuous learning.
Client Advisor, Designer Handbags - Charlotte
Company: Neiman Marcus Group
Location: Charlotte, NC
Posted Apr 21, 2024
<p>Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences Our brands include Neiman Marcus and Bergdorf Goodman <p> <p><strong>Your Role <strong> <p> <p>As a Client Advisor you will cultivate relationships with clients through elevated selling exceptional customer service and personal engagement while becoming their trusted style confidante A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling A Client Advisor can speak about fashion and trends with authorityboth in person and digitally This job is onsite at the specified location and will report to the Sales Manager <p> <p><strong>What Youll Do <strong> <p><ul><li>Maintain a customercentric mentality <li> <li>Demonstrate expert styling and brand knowledge improve sales through Technology and Wardrobing <li> <li>Understand how to showcase product differently based on if a client is remote or inperson <li> <li>Utilize selling tools and digital store technology to sell use omnichannel and fleetwide inventory <li> <li>Achieve personal sales client conversion and wardrobing goals <li> <li>Strategize own business to increase individual productivity through wardrobing successful outreach and technology usage <li> <li>Utilize digital tools and social media to connect with clients and guide intentional traffic <li> <li>Create a positive work environment through collaboration <li> <ul><p><strong>What You Bring <strong> <p><ul><li>Motivated with an ability to set and achieve sales goal <li> <li>Experienced with technology and has experience selling to clients using digital tools <li> <li>Styling fashion and fashion retail experience <li> <li>Commission sales experience <li> <li>High School Diploma equivalency required <li> <li>A flexible work schedule<li> <ul><p><strong>Inclusive Benefits <strong> <p> <p>We offer an inclusive and comprehensive range of benefits to our valued associates including <p> <ul><li>Medical Dental Vision Benefits<li> <li>Disability Benefits<li> <li>Paid Parental Leave Paid Family Leave and Adoption Support<li> <li>Paid Time Off<li> <li>Retirement Savings Plan 401K and Life Insurance<li> <li>Financial Solutions<li> <li>NMG Associates Core Discount of 30<li> <li>Personal and Professional Development Opportunities<li> <ul><p>For more information please click Our Benefits section on our career site or reference the link here httpswwwneimanmarcusgroupcombenefits <p> <p><strong>About Neiman Marcus Group <strong> <p> <p>As one of the largest multibrand luxury retailers in the USwith 3000+ of the worlds most desirable brand partners were delivering exceptional products and intelligent services enabled by our investments in data and technologyThrough the expertise of our associates we deliver and scale a personalized luxury experience across our three channels of instore eCommerce and remote sellingOur NMG|Way culture powered by our people combinesindividual talents into a collective strength to makelife extraordinaryOur brands include Neiman Marcus and Bergdorf Goodman <p> <p>Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences As a femalefounded femalemajority organization that outpaces the US population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them <p> <p>We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity andor expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law <p> <p>We are committed to providing reasonable accommodations during our Talent Acquisition process If you have a disability and need assistance or an accommodation please email us at ApplicantSupportNeimanMarcuscom<p>
Senior Associate Scientist, Lead Development (Contract)
Company: Life Edit Therapeutics
Location: Raleigh-Durham, NC
Posted Apr 18, 2024
<p><strong>The Role<strong><p> <p>The Lead Development group at Life Edit discovers new genome editing systems and establishes new editing capabilities and optimizes them to support efforts developing curative gene editing therapies and gene edited cell therapies We are looking for an enthusiastic competent and selfmotivated Senior Associate Scientist with a strong background in mammalian cell culture and genome editing to help expand our mammalian cell screening efforts<p> <p><br ><p><p><strong>Heres What Youll Do<strong><p> <ul><li>Evaluate Life Edit gene editing systems in mammalian cells to identify optimal engineered systems for further therapeutic discovery and development<li> <li>Evaluate and troubleshoot protocols for the delivery of Life Edit gene editing systems to different primary cells and cell lines<li> <li>Follow current SOPs with an eye towards future improvements<li> <li>Support common workflows with the team to maximize efficiencies and progress<li> <li>Flexibly communicate and plan support work to enable rapid experimentation<li> <li>Analyze experimental data and present scientific results at team research meetings<li> <ul><p><strong>Requirements<strong><p> <ul><li>Senior Associate Scientist Bachelors degree in Cell Biology Biology Molecular Biology or a related field with 2+ years of experience or masters degree 0 years experience in academic or biopharmaceutical organization<li> <li>Expertise culturing transfecting and analyzing cell lines and primary cells<li> <li>Experience delivering nucleic acids or RNA into mammalian cells using multiple delivery methods including nucleofection lipofection and lipid nanoparticles<li> <li>Experience with modern molecular biology techniques including DNARNA extraction PCR qPCR NGS Flow cytometry and ELISAs<li> <li>Experience with molecular cloning techniques including bacterial transformation nucleic acid purification and Gibson assembly style cloning<li> <li>Comfortable with the execution of computational pipelines with appropriate training<li> <li>Experience with laboratory automation and liquid handlers is a plus<li> <li>Experience maintaining and organizing ELN documentation<li> <li>Demonstrated ability to work independently and collaborate in a teamoriented environment<li> <li>Outstanding written and verbal communication skills<li> <li>Industry experience strongly preferred<li> <ul><div> <p><strong>Why join Life Edit and the ElevateBio ecosystem<strong><p> <p>Life Edit Therapeutics is an integrated subsidiary of ElevateBio a technologydriven cell and gene therapy company that is accelerating access to the cuttingedge technologies and expertise that can change the future of medicine Our integrated model combines multiple RampD technology platforms including Life Edit gene editing and cGMP manufacturing to power the discovery and development of advanced therapeutics Our ecosystem is designed to enhance speed delivery and probability of success to change patient lives<p> <p>Life Edit is an integral part of ElevateBios ecosystem of platform technologies and is pioneering focused nextgeneration gene editing technologies and therapeutics Located in Durham NC members of Life Edit work closely with the ElevateBio Research and Development and BaseCamp manufacturing teams in Waltham MA Life Edit is advancing therapeutic programs in collaboration with industry partners while building its own internal pipeline of gene editing therapies We are looking for a unique individual who can continue to lead the cultural development of Life Edit and build on its momentum as an integral part of the ElevateBio ecosystem<p> <p><strong>Our Mission<strong><br >To power the creation of lifetransforming cell and gene therapies at a speed the world deserves<p> <p><strong>Our Vision<strong><br >We seek to be the worlds most indispensable cell and gene therapy technology company redefining how companies operate how products are created and how disease is treated<p> <p><em>ElevateBio is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a persons race color gender age religion national origin ancestry disability veteran status genetic information sexual orientation or any characteristic protected under applicable law ElevateBio will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law<em><p> <div>
Inside Sales Representative (On-Site)
Company: Concentrix + Webhelp
Location: Charlotte, NC
Posted Apr 19, 2024
<p>Job Title <p> <p>Inside Sales Representative OnSite <p> <p>Job Description <p> <p>Title Inside Sales Representative <p> <p>Location Charlotte North Carolina <p> <p><b>JOB DESCRIPTION <b> <p> <p>The Inside Sales Representative interfaces with customers via inboundoutbound calls andor via the Internet This position provides customer service support and resolution of routine problems and questions regarding client products andor services <p> <p><b>REIMAGINE YOUR CAREER<b> <p> <p>Are you looking for a career change with a forwardthinking global organization that nurtures a true peoplefirst inclusive culture and a genuine sense of belonging Would you like to join a company that earns <b>Worlds Best Workplaces<b> <b>Happiest Employees<b> and <b>Best Companies for Career Growth<b> awards every year Then an Inside Sales Representative position at Concentrix + Webhelp is just the right place for you <p> <p>As an Inside Sales Representative youll join an organically diverse team from 40 countries where ALL members contribute and support each others success and wellbeing united as One Concentrix Together we help the worlds bestknown brands improve their businesses through exceptional customer experiences CX ongoing innovation and the most cuttingedge technologies And due to continued growth were looking for more talented people to join our purpose people as passionate about providing exceptional customer service experiences as we are <p> <p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<b> <p> <p>This is a great opportunity to reimagine an allnew career journey and develop friends for life at the same time Well give you all the training technologies and continuing support youll need to succeed Plus at Concentrix + Webhelp theres real career and personal growth potential In fact about 80 of our managers and leaders have been promoted from within Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned <p> <p><b>WHAT YOU WILL DO IN THIS ROLE <b> <p> <p>As an Inside Sales Representative you will <p> <ul><li>Handle incoming calls from existing customers<li> <li>Support with upgrades or influence retention of customers<li> <li>Support sales transaction by advising customers on suitable products<li> <li>Explain product features and benefits<li> <li>Provide the best possible customer service<li> <li>Deliver expert customer experienceswith a smile<li> <ul><p><b>YOUR QUALIFICATIONS<b> <p> <p>Your skills integrity knowledge and genuine compassion will deliver value and success with every customer interaction Other qualifications for our Inside Sales Representative role include <p> <ul><li>High school diploma or GED is required and you must be at least 18 years of age<li> <li>1 year of sales experience eg products services andor call center experience with at least one years experience with one employer preferred<li> <li>Proficiency in fastpaced multitasking<li> <li>Eagerness to learn new technologies<li> <li>Background clearance and Drug test required<li> <li>Must reside in the United States or have a valid US address for residence<li> <ul><p><b>WHATS IN IT FOR YOU<b> <p> <p>One of our companys Culture Beliefs says We champion our people Thats why we significantly invest in our people our infrastructure and our capabilities to ensure longterm success for both our teams and our customers And well invest in YOU to aid in your career path and in your personal development In this role youll also be provided with <p> <ul><li>Paid training of 7 weeks with a pay rate of $1725 and performancebased incentives<li> <li>Lucrative employee referral bonus opportunities<li> <li>Company networking opportunities with organized groups in the following topics Professional Women Black Professionals LGBTQ+ Pride Ability Disabilities and Health and Wellness<li> <li>401K with company match paid PTO and holidays medical dental and vision insurance and a comprehensive Employee Assistance Program EAP<li> <li>Mentorship programs that support your rewarding career journey <li> <li>Programs and events that support diversity equity and inclusion as well as global citizenship sustainability and community support<li> <ul><p><b>REIMAGINE THE BEST VERSION OF YOU <b> <p> <p>If all this feels like the perfect next step in your career journey we want to hear from you Apply today and discover why over 400000 gamechangers around the globe call Concentrix + Webhelp their employer of choice <p> <p>Location <p> <p>USA Charlotte NC <p> <p>Language Requirements <p> <p>Time Type <p> <p>Full time <p> <p>Physical amp Mental Requirements While performing the duties of this job the employee is regularly required to operate a computer keyboard telephone headset and other office equipment Work is generally sedentary in nature <p> <p><b>If you are a California resident by submitting your information you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents<b> <p> <p><b>Eligibility to Work<b> <p> <p>In accordance with federal law only applicants who are legally authorized to work in the United States will be considered for this position Must reside in the United States or have a valid US address for residence <p> <p><b>Where Job May be Performed<b> <p> <p>Currently this position may be performed only in the states listed here <p> <p>Concentrix is an Equal OpportunityAffirmative Action Employer including DisabledVets <p> <p>For more information regarding your EEO rights as an applicant please visit the following websites <p> <p> English <p> <p> Spanish <p> <p>To request a reasonable accommodation please click here <p> <p>If you wish to review the Affirmative Action Plan please click here<p>
Cloud Solutions Engineer - Technology
Company: ATLAS SP Partners
Location: Raleigh-Durham, NC
Posted Apr 22, 2024
<div> <p><span><strong>About ATLAS SP<strong><span><p> <p><span>ATLAS SP Partners is a global investment firm that seeks to provide stable funding and capital markets services to companies seeking innovative and bespoke structured credit and assetbacked finance solutions ATLAS SPs tenured experts work with clients to determine the best approach to optimize their capital and achieve their goals across a broad range of capabilities Our integrated platform encompasses a holistic suite of capabilities including assetportfolio advisory solutions warehouseacquisition financing solutions whole loan purchasesale and securitizationdistribution <span><p> <p><span><strong>Our Culture<strong><span><p> <p><span>ATLAS SP is one team where everyone makes an impact we grow together win together and embrace change together From advancing the markets to supporting our communities everything we do serves to make a difference Our people are industry leaders with a passion for client service complex problem solving and innovation We provide our talent with the pathways to grow professionally and personally in a collaborative and inclusive environment Were proud to build upon a legacy of excellence anchored in deep expertise and client service across the asset management landscape<span><p> <div> <p><strong>Position Overview<strong><p> <p>ATLAS SP is seeking experienced cloud platform engineers that will drive delivery of solutions that meet all the needs of our endusers and business applications Vision motivation drive and adaptability are the key behaviors required for these roles as the infrastructure and security team build amp continuously improve and extend platform capabilities core to Atlass path to full digital transformation You will be given broad responsibility ranging from establishing strategic cloud capabilities and collaborating on developing the IT Policies that govern them through managing the delivery of these new capabilities whether through our inhouse IT Teams or via a Managed Service Provider to providing implementation amp adoption support ongoing You will also be integral to helping drive cloudfirst thinking amp upskilling across Atlas IT teams through technical consultation amp collaboration on delivery<p> <p><strong>Primary Responsibilities<strong><p> <ul><li>Drive the design and development of solutions that meet agreed business requirements<li> <li>Proactively identify amp remediate gaps in controls based on approach that balances security with business agility<li> <li>Lead making new cloud services available by delivering reference implementations that cover configuration deployment amp ongoing maintenance<li> <li>Review and advise on the platformrelated plans and designs of our AppDev teams<li> <li>Plan amp implement new capabilities inline with increasing the overall level of automation EverythingasCode<li> <li>Research prototype amp implement integration of select 3rdparty capabilities that enable a stepup of our security posture<li> <li>Provide guidance and mentorship to other technology teams on the latest cloud platform developments plus associated methodologies and tools<li> <li>Manage deliverables in line with CTO adoption of an agile delivery process<li> <li>Track cloudbased services that Atlas leverage both platform amp 3rd party as Product Owner<li> <ul><p><strong>Technical Skills<strong><p> <ul><li>Expertise in Azure security services tools and technologies such as Entra ID Azure Policy Defender amp Sentinel<li> <li>Demonstrable understanding and experience of designing enterpriselevel capabilities that are consistent with cloud security best practices and industrystandard compliance frameworks<li> <li>Understanding and experience of fault amp threat isolation using the full suite of tools and capabilities that Azure provides Monitor Insights Log Analytics KQL etc<li> <li>Knowledge and experience of integrating 3rdparty solutions as part of a multicloud capable security stack<li> <li>Knowledge and experience of designing and implementing cloud network security protections for externallyfacing applications<li> <li>Knowledge and experience of the Microsoft 365 suite of applications in terms of configuring securing and monitoring them<li> <li>Experience of Infrastructure as Code tools and processes as relates to automating delivery of cloud infrastructure and resources<li> <li>Ability to script automation Python Terraform ARM templates etc<li> <ul><p><strong>Supporting Skills<strong><p> <ul><li>Excellent problemsolving and analytical skills relating to identifying and mitigating risks<li> <li>Highly collaborative amp transparent approach to delivery with a cando attitude<li> <li>Selfstarting able to work effectively in a fastpaced and dynamic environment<li> <li>Highly responsive with a strong sense of ownership amp accountability<li> <ul><p><strong>Qualification and Experience<strong><p> <ul><li>Bachelors or masters degree in computer science engineering or other relevant field<li> <li>Minimum of 10 years of experience 35 years being public cloud related in the design implementation and support of infrastructure security solutions preferably in a regulated industry<li> <li>Experience of CICD based cloud automation in support of an agilebased delivery model<li> <li>History of selflearning approach to staying upto date with technology trends amp developments<li> <li>Strong oral and written communication skills ability to explain complex technical topics to a wide and diverse audience<li> <li>Ability to think strategically creatively and analytically<li> <ul><p><strong>Base Salary Range<strong><p> <p>$135000 $175000<p> <div> <p><span>The base salary range for this position is listed above This position is also eligible for a discretionary annual bonus based on personal team and Firm performance Compensation ranges are based on several factors including job function level and geographic location Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here<span><p> <p><span>ATLAS SP is an equal opportunity employer The firm and its affiliates do not discriminate in employment because of race color religion gender national origin veteran status disability age citizenship marital or domesticcivil partnership status sexual orientation gender identity or expression or because of any other criteria prohibited under controlling federal state or local law<span><p> <div>
Operations Coordinator - P2265-NH2570
Company: USPack
Location: Raleigh-Durham, NC
Posted Apr 18, 2024
<p><b>USPack <b><span>is a leading logistics provider custom built for the evolving needs of businesses in todays sameday delivery world At <span><b>USPack <b><span>our focus every day is to help brands and businesses win in the delivery economy Thats why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers businesses Thats how we stay ahead Thats how we help our customers win <span><p> <p><b>Find out more at wwwgouspackcom<b><span> <span><p> <p><span> <span><p> <p><span>At <span><b>USPack<b><span> we know our people set us apart And thats why we do everything we can to invest in them and help them grow every dayWe dont put people in jobs we work with them to develop longterm career paths that are rewarding challenging and fulfilling Weve built an inclusive culture where everyone has a voice and a sense of belonging We value input we demand collaboration and we recognize performance We work together we play together and we succeed together <span><b>Get on the path to a successful career that delivers more<b><span> <span><p> <p><span> <span><p> <p><b>USPacks Benefits for Full Time positions include<b><span> <span><p> <p><span> 401K <span><p> <p><span> Health Insurance <span><p> <p><span> DisabilityLife Insurance <span><p> <p><span> Paid Time Off PTO <span><p> <p><span> Paid Holidays <span><p> <p><br ><p> <p><b>USPacks Benefits for Part Time positions include<b><span> <span><p> <p><span> 401K <span><p> <p><span> Paid Sick Time <span><p> <p><br ><p> <p><br ><p> <p>This position provides overall coordination to ensure all company goals are met for a particular operations and clients This position is responsible to participate in the contracting activities associated with Independent Contractors ICs that provide delivery equipment and transport products from our clients locations to designated locations as requested by the customer This is an entry level position<p> <p><br ><p> <p>To perform this job successfully an individual must be able to perform the following essential duties satisfactorily other duties may be assigned The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <p><br ><p> <p>Individual tasks shall include but not be limited to the following<p> <p><b>Essential Duties and Responsibilities<b> <p><ul><li>Monitor to ensure all routes are covered IC checkin is complete and communicated to the customer and that routes run on time <li> <li>Create route pursuant to customer requirements Ensure IC that accepted dispatch provides the delivery services and communicate changes to dispatch department and ICs as needed<li> <li>Monitor dispatch board to ensure customer requested delivery times are being met <li> <li>Communicate any delays andor problems to the customer and dispatch department <li> <li>Ensure ICs are providing services in the vehicle type requested by the customer <li> <li>Ensure compliance with IC log in process and ECmobile<li> <li>Work directly with ICs to assist with issues they may encounter while under dispatch <li> <li>Assist in arranging for STAT coverage for customers as needed <li> <li>When necessary will restructure routes as requested by the customer to ensure ontime execution <li> <li>Ensure ICs are providing contracted delivery services in compliance with customer regulations <li> <li>Assist with contracting of ICs as needed <li> <li>Complete daily service reports as required by the customer <li> <li>Create and process administrative reports and paperwork as directed <li> <li>Follow up with ICs to ensure their paperwork is up to date as needed<li> <li>Ensure ICs are providing services in a uniform shirt with visible ID badge as required by customers for identification and security purposes<li> <li>Perform other duties as assigned<li> <ul><p><b>Qualifications Knowledge Skills and Abilities<b> <p><ul><li>Basic MS Office Programs Outlook Excel and Word experience required<li> <li>Proactive and resourceful Ability to work effectively in a fastpaced environment<li> <li>Independent judgment required to plan prioritize and organize competing tasks or demands that may be deadline driven<li> <li>Must maintain valid drivers license and clean functional vehicle<li> <li>Ability to develop and maintain meaningful business relationships with customers <li> <li>Ability to <i>lift up to 50 pounds <i>on occasion<li> <li>Ability to work overtime as necessary<li> <ul><p><b>Qualifications Experience Education Certificates and Licenses<b> <p><ul><li>College Degree or a High School Diploma with equivalent combination of education and experience<li> <li>Six Sigma Green Belt Certification preferred<li> <ul><p> <p><p><b>Shift Days<b> Monday through Friday<p> <p><b>Shift Hours 1pm 1030pm <b><i>Available to work extra hours weekends and holidays preferred<i><p> <p><b>Pay Rate<b> from $1850$1950 per hour <i>Dependent upon experience level<i><p> <p><b>Travel<b> On occasion<p> <p><br ><p> <p>IND123<p> <p><br ><p> <p><span>At <span><b>USPack<b><span> our values are at the heart of everything we do every day Theyre living breathing reminders of who we are what we do and how we should treat those around us They guide our actions our interactions and our decisions They are what drive us <span><p> <p><span> <span><p> <p><b>We are<b><span> <span><p> <p><b>Driven by a passion for service<b><span> Were driven by doing more by empowering others to succeed Were proactive problem solvers We live for a challenge and we love to help We go above and beyond For us service is more than a mindset its a way of life Its our passion <span><p> <p><br ><p> <p><b>Driven by collaboration<b><span> Were driven by common goals common understanding and uncommon communication We start on the same page and work sidebyside building momentum and measurable progress at every step along a shared path to success <span><p> <p><span> <span><p> <p><b>Driven by accountability<b><span> Were driven by a fierce sense of responsibility We know the buck stops with us and we take that seriously We hold ourselves accountable to our clients to our environment and to each other We dont just say it we show it We make it happen and we measure it <span><p> <p><span> <span><p> <p><b>Driven by adaptability<b><span> Were driven by whats now and whats next For us its about never settling for the status quo Its about staying one step ahead of change Its about pushing for new ways and new answers and achieving things never thought possible <span><p> <p><span> <span><p> <p><b>Driven by responsiveness<b><span> Were driven to react more quickly and respond smarter For us its about putting intuition into action Its about thinking ahead Its about seeing first solving better and doing what it takes to sustain success <span><p> <p><span> <span><p> <p><b>Driven by respect<b><span> Were driven by trust transparency and empathy We put ourselves in others shoes and treat them the way we want to be treated ourselves To us courtesy is critical and professionalism is paramount Mutual respect is mutually beneficial We see it We believe it We live it every day <span><p> <p><span> <span><p> <p><b>If youd like to join the USPack Services Team fill out our online application or reach out to our Recruiting Team for current job opportunities at recruitinggouspackcom<b><span> <span><p> <p><p>
Payments Onboarding Specialist
Company: Quilt Software LLC
Location: Charlotte, NC
Posted Apr 18, 2024
<p><strong>Type <strong>Fulltime<p> <p><strong>Location <strong>Charlotte NC<p> <p><b><strong>About Quilt Software <strong> <b> <p><p>Quilt LLC is PSG Equitys latest vertical software and integrated payments platform similar to their successful EverCommerce investment which recently went public Quilt provides specialty inventory and POS software through a family of vertically focused independently managed subsidiaries See wwwquiltsoftwarecom for more information <p> <p>Quilt Software is becoming a market leader in pointofsale POS software offering specialty verticalspecific inventory management solutions for high SKU businesses with complex requirements We offer an integrated payments solutions to manage to process a high volume of payments flowing through the software at a retail or wholesale level<p> <p><br ><b><strong>Job Summary<strong> <b> <p><p>As our Payment Onboarding Specialist you will be responsible for new payment customers that have completed the sales process and need to implement their new payment software and hardware You will take a proactive approach to engage our customers to assist them through the application process that verifies key elements of the merchant Your success in this role will depend on your ability to maintain the trust of our clients provide excellent customer service and get the Merchant enabled to take transactions from their customers <p> <p><b> <b><b><strong>Responsibilities<strong> <b> <p><ul><li>Serve as the primary point of contact for new payment customers during the onboarding process to help them get enabled to start taking transactions<li> <li>Consult on the requirements needed to verify the customer the business and their bank account which may entail submitting documentation checking for application errors and working with internal teams to drive approvals <li> <li>Making outbound calls to engage customers<li> <li>Fielding inbound calls for customers who are logged in looking for help<li> <li>Leveraging SMS and Email to keep customers engaged<li> <li>Act as liaison to thirdparty partners to facilitate application approvals<li> <li>Ability to set up and troubleshoot hardware during the onboarding process<li> <li>Collaborate with other teams within the company to improve the customer experience and identify areas for process improvements<li> <li>Stay uptodate on the latest industry trends and technologies related to payment processing and share insights and recommendations with the broader team<li> <li>Help create and maintain onboarding materials and resources for new customers <li> <ul><p><b> <b><b><strong>Requirements<strong> <b> <p><ul><li>This is a fulltime longterm job requiring weekday hours 8hour shifts <li> <li>Experience in a proactive outbound engagement environment <li> <li>Strong verbal and written communication skills <li> <li>Sense of urgency attitude <li> <li>A ravenous appetite when solving problems <li> <li>Ability and eagerness to genuinely help our clients <li> <li>Ability to handle a diverse workload in a highpressure environment <li> <li>You must have excellent time management skills and be able to make decisions quickly <li> <li>You must have the ability to work fulltime and be punctual and dependable <li> <ul><p><br ><b><strong>Benefits<strong> <b> <p><ul><li>Competitive salary and performancebased bonuses <li> <li>Comprehensive health dental and vision insurance plans <li> <li>401k retirement savings plan with company matching <li> <li>Professional development opportunities <li> <li>Vibrant and inclusive company culture <li> <ul><p><b><strong>Schedule<strong> <b> <p><ul><li>8 hour shift <li> <li>Monday to Friday <li> <ul><p><b><strong>Salary <strong> <b> <p><p>$50000$55000 plus commission<p>
Senior Site Reliability Engineer
Company: Adwerx
Location: Raleigh-Durham, NC
Posted Apr 20, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <p><b><strong>Our culture<strong><b> <p><p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <p><b><strong>How we work<strong><b> <p><p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul><li>Utilize a mature CICD process and deploy to production many times a day<li> <li>Have productionlike QA environments with a culture of writing automated tests<li> <li>Define department SLOs and Engineering KPIs to better understand how we work<li> <li>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li> <ul><p><b><strong>Technologies we work with<strong><b> <p><ul><li>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li> <li>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li> <li>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li> <li>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li> <ul><p><b><strong>In this missioncritical role you will<strong><b> <p><ul><li>Design build and maintain the core infrastructure for Adwerx<li> <li>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li> <li>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li> <li>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li> <li>Participate and run point in handling production incidents<li> <li>Participate in solution design for new features products systems and tooling<li> <li>Find new ways to use existing systems to improve scalability and performance for our platform<li> <li>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li> <li>Iterate on security standards and reviewing code for secure coding practices<li> <li>Partner with engineering teams closely to educate and consult<li> <li>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li> <li>Participate in oncall rotations along with every member of the engineering team<li> <li>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li> <li>Collaboratively plot the course and document Adwerx infrastructure<li> <li>Build a great customer experience for people using your infrastructure<li> <ul><p><b><strong>What Youll Get<strong><b> <p><ul><li>Competitive salary and potential for equity<li> <li>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li> <li>401k plan with a company match of up to 4<li> <li>A collaborative work environment where youll learn about and influence every aspect of the business<li> <li>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li> <li>The ability to help define the foundational technology that will power the growth of our business<li> <li>Flexible work scheduling<li> <ul>
Workforce Management Lead
Company: SimplePractice
Location: Charlotte, NC
Posted Apr 18, 2024
SimplePractice is seeking a Workforce Management Lead to join their Customer Success team. The role involves developing and implementing workforce management strategies, managing relationships with outsourced partners, and assisting with forecasting and hiring. The ideal candidate should have 4+ years of experience in customer support, 2 years in a supervisory role, and a proven track record in managing customer support teams. They should possess excellent communication skills, problem-solving abilities, and experience with creating and maintaining reports. Bonus points for a customer-focused attitude, experience with Zendesk, and driving self-service adoption. The base compensation range is $70,000-$80,000 annually, with a competitive benefits package including health insurance, 401(k) plan, flexible time off, mental health resources, and tuition reimbursement.
Senior Operations Site Manager
Company: Conduent
Location: Charlotte, NC
Posted Apr 18, 2024
Conduent is seeking a Senior Operations Site Manager for the Charlotte, NC Lockbox Site. The role involves managing and directing day-to-day operations, leading teams, maintaining high client service standards, and improving efficiencies. Key responsibilities include resource planning, metrics management, people management, innovation and efficiency, operations contact, policy adherence, risk management, and functional understanding. The ideal candidate should have 5+ years of operations payment processing experience, 3+ years of management experience, and familiarity with Wholesale and Retail Lockbox processing and equipment. Conduent offers competitive benefits, including health and welfare benefits, retirement savings, employee discounts, career growth opportunities, paid training, and paid time off. The estimated salary range for this role is $95,000 - $130,000.
Manager, Marketing Content
Company: OnLogic
Location: Raleigh-Durham, NC
Posted Apr 19, 2024
<p>Do you have a keen eye for the details of design and are you energized by driving operational excellence through a content and design team <p> <p>At OnLogic we have ambitious business goals for company growth Youll be responsible for managing all content creation to satisfy strategic campaign briefs set by the Marketing Managers <p> <p>The Manager Marketing Content is a new role here at OnLogic we are growing and part of that growth means new opportunities This role is accountable to delivering the content and collateral to deliver on Inbound and Outbound marketing efforts globally through management of our Multimedia Designers and Writers This role is onsite located in our Cary NC office <p> <p>You would immediately dive in to manage the creative and content team in pursuit of creating scalable resources to deliver on Inbound and Outbound Marketing briefs You will be leading the team to deliver our brand as the 1st choice in industrial computers <p> <p><strong>On an average day youll<strong> <p> <ul><li>Generate global collateral and content for the existing product portfolio through management of the design and content team to deliver assets to support full campaign briefs across multiple products to deliver on multiple channels<li> <li>Bring our Marketing Managers strategic campaigns to life and hold your team accountable to execute collateral and content for those campaigns<li> <li>Ensure quality all assets collateral and content meet the brand vision and tone<li> <li>Evaluate resources with project managers to make decisions on use of agency during times your team is needed on priority projects to drive the business<li> <li>Engage with agencies to find and select our agency of record for overflow resource support when we exceed team capacity<li> <li>Collaborate with marketing leadership to continue scaling the team towards our future vision as we grow<li> <li>Enable professional development for your team through open and honest feedback and development plans for employee growth and empowerment<li> <li>Ensure we have sufficient resources to meet the skillset demands of our projected growth continuously building the dream team of marketers<li> <ul><p><strong>The team you will be joining <strong> <p> <ul><li>This multitalented inbound and outbound marketing and ecommerce team consists of customer marketing managers digital marketers writers designers and communications experts who endeavor to show the world why OnLogic is the first choice in Industrial Computing Youll find them developing marketing campaigns curating our social media channels penning website content and laughing daily at each others terrible jokes Theyre a collaborative crew that works hard to position the brand generate demand and deliver a delightful customer experience<li> <li>Learn more about Life at OnLogic <li> <ul><p><strong>Requirements<strong> <p> <ul><li>You are an experienced people manager 5+ years and passionate about upholding a brand to the level of showing up as the 1st choice <li> <ul><ul><li>You are mindful to learn from previous successes and failures and eager to bring new ideas to the table <li> <li>Ultimately you have an amazing combination of creativity and drive as well as the ability to lead through others<li> <li>There are many stories about building and developing teams that youve managed and lessons learned on how to hold teams accountable in your experience <li> <li>Proven track record of process improvement and standardization of content deliverables with a number of examples of how youve done this<li> <ul><p><strong>Who were looking for<strong> <p> <ul><li>You can quickly learn and understand technical products in order to effectively market them after all youll be upholding our brand image and tone<li> <li>You are an effective communicator with a keen eye for design and bringing a marketing plan to life<li> <li>Experienced in time management ensuring your team is resourced appropriately to meet the demands of the business<li> <ul><p><strong>Who we are<strong>OnLogic is growing and we want to give you the same opportunity to grow in your career We design and manufacture specialized computers and hardware solutions for companies all over the world helping them to make the seemingly impossible possible Our computers are designed to work where others would fail and its our vision to be the first choice in industrial computing To make that vision a reality weve built a team of ambitious problem solvers guided by the companys core values of Open Fair Innovative and Independent We have an open office open salaries and strive to be fair and transparent in our decision making We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day <p> <p>OnLogic is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees <p> <p>To learn more about our values our mission and what its like to work at OnLogic visit wwwonlogiccomcareers <p> <p><strong>Benefits<strong> <p> <p>The salary range for this role is $105000 to $120000 We determine final compensation based on discussions with applicants and their experience in similar roles <p> <ul><li>A competitive Salary based upon your experience and the requirements of the role<li> <li>A comprehensive Benefits package<li> <li>401k Plan with 3 Employer Contribution<li> <li>An Annual Profit Share Bonus <li> <li>Paid Maternity amp Paternity Leave and Short amp Long Term Disability<li> <li>Opportunity to Participate in our Employee Stock Purchase Plan<li> <li>A personal development plan created to help you and us grow<li> <ul><p>LILZ LIOnsite<p>
Investor Relations Associate
Company: Tiverton Advisors, LLC
Location: Raleigh-Durham, NC
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p>Tiverton is an investment firm exclusively focused on the food and production agriculture sector The firm oversees $20+ billion of assets across debt and equity strategies in the US The team combines deep agricultural operating experience and financial professionals to provide tailored longterm capital solutions to the space For more information please visit wwwtivertonag <p> <p><b>Job Description<b> <p><p>Tiverton is seeking a disciplined and resourceful Investor Relations professional to manage execute and grow the firms current and future investor relations initiatives The desired candidate will be an experienced resultsoriented professional with the desire to work as a part of a dynamic fastpaced team The candidate will interact closely with current and prospective fund investors while working collaboratively with investment operations and portfolio management team members <p> <p>Primary Responsibilities <p> <ul><li>Manage the funds IR function tracking investor interactions inquiries leads and followups managing the pipeline of current and prospective LPs <li> <li>Manage communication materials to existing investors <li> <li>Facilitate investor meetings developing premeeting briefs and executing postmeeting followups <li> <li>Own the coordination and preparation of investor reports presentations and communications including quarterly and annual reports call presentations case studies meeting presentations and adhoc reports <li> <li>Assist in the preparation of due diligence materials for prospective investors including pitch decks offering memoranda and financial analyses <li> <li>Maintain accurate and uptodate records of investor interactions preferences and communications in the firms Customer Relationship Management CRM system <li> <li>Plan and execute investor events <li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors degree in finance Business Administration Economics or a related field MBA is a plus <li> <li>24 years of experience in investor relations client services or a related function within the financial services industry preferably with exposure to private equity private credit or alternative investments <li> <li>Preference for working knowledge of the real assets sector <li> <li>Ability to communicate both simple and complex messages to various Tiverton constituents by translating complicated financial data investments and sectors into actionable steps <li> <li>Excellent organizational skills and attention to detail with the ability to manage multiple priorities and deadlines in a fastpaced environment <li> <li>Proficiency in Microsoft Office suite Word Excel PowerPoint and CRM platforms Experience with investor reporting software is a plus <li> <li>Demonstrated ability to build and maintain positive relationships with internal and external stakeholders including investors colleagues and service providers <li> <li>Willingness and capability to take ownership of productsdeliverables <li> <ul><p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p>