Retirement Plan Jobs in Payson, UT
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Looking for Retirement Plan jobs in Payson, UT? Browse our curated listings with transparent salary information to find the perfect Retirement Plan position in the Payson, UT area.
Repossessions Specialist
Company: Foursight Capital LLC
Location: Salt Lake City, UT
Posted Feb 25, 2024
Foursight is a growing company that values integrity, passion, humility, and accountability. They offer competitive pay, benefits, and a wide range of perks including health insurance, telehealth, dental/vision, Lasik discount, pet insurance, mental health program, in-office massages, onsite gym, meditation room, 401k match, tuition reimbursement, work-life balance benefits, casual dress, side-by-side training, paid company swag, attainable bonus/commission structure, and a fun work environment with arcade machines, pool table, foosball, massage chairs, panoramic views, mother's room, gender-neutral bathrooms, and freedom to decorate office/cubicle.
Customer Support Technician II
Company: Motorola Solutions
Location: Salt Lake City, UT
Posted Dec 24, 2023
Motorola Solutions is a company that helps people be their best in the moments that matter by solving for safer communities, schools, hospitals, and businesses. They provide software solutions for public safety agencies and offer a range of benefits to their employees.
Account Executive
Company: Workstream
Location: Provo, UT
Posted Feb 23, 2024
<div> <p><span>Workstream is a missiondriven company that believes in building premium modern software solutions for local businesses There are 27 billion hourly workers who make up 80 of the global workforce but theyve been heavily underserved by technology and deserve better We help local businesses around you hire manage and retain qualified workers<span><p> <p> <p> <p><span>Our customers include leading brands from multiple sectors including Burger King Carls JrHardees IHOP KFC and Culvers At series B we are quickly expanding our product portfolio We are backed by legendary VCs and industry experts like Founders Fund BOND and Coatue<span><p> <div> <p><span>As an Account Executive you will be responsible for selling into large businesses that employ thousands of hourly workers As an early stage scaleup this role requires grit and creativity Youll be expected to execute against a territory plan build out account strategies createmanage your pipeline and you will be ultimately responsible for the success of your territory <span><p> <p><span><strong>Day in the Life <strong><span><p> <ul><li><span>Establish strategic account plans to penetrate target accounts <span><li> <li><span>Prospect into new potential customers using outbound selling strategies<span><li> <li><span>Conduct discovery calls with prospects to uncover the initiatives where Workstream can make an impact on their business<span><li> <li><span>Develop relationships with stakeholders at key restaurant groups and identifying key groups across new verticals<span><li> <li><span>Delivering compelling product demonstrations to potential users decisionmakers and other stakeholders<span><li> <li><span>Find new ways to engage potential customers and win their business using all available resources ie SDRs CSMs Outreach Marketing Partnerships Product<span><li> <li><span>Keep track of client activity notes and next steps clearly in Salesforce<span><li> <li><span>Establish yourself as a leader throughout the sales org by sharing best practices winslosses etc<span><li> <ul><p><span><strong>Who You Are<strong><span><p> <ul><li><span>23 years of SaaS sales experience <span><li> <li><span>Locally based near our hub in Lehi Utah<span><li> <li><span>Fulltime w availability to work 3 days in our local office<span><li> <li><span>Someone who shares our value of Humble and Hungry and has an Entrepreneurial mindset <span><li> <ul><p><span><strong>NicetoHaves<strong><span><p> <ul><li><span>Experience with building business through outbound prospecting methods <span><li> <li><span>Formally trained with a Sales Methodology ie Sandler Force Management Griffin Hill etc<span><li> <li><span>4year University degree <span><li> <li><span>Track record of success in previously SaaS sales positions<span><li> <ul><p><span><strong>What We Offer<strong><span><p> <ul><li><span>A missiondriven and valuebased company dedicated to empower deskless workers and local businesses<span><li> <li><span>An early employee opportunity at a Series B hypergrowth startup work with the founding team and industry veterans to accelerate your career<span><li> <li><span>Competitive salary and equity<span><li> <li><span>Comprehensive health coverage medical dental and vision<span><li> <li><span>Learningdevelopment stipend<span><li> <li><span>Unlimited PTO<span><li> <li><span>Hybrid OfficeWFH schedule<span><li> <ul><div> <p><span><strong datastringifytype=bold>Additional Information <strong><span><p> <p><span>Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <span><p> <p><span>We are committed to the full inclusion of all qualified individuals<span><p> <div>
Skip Trace Specialist
Company: Foursight Capital LLC
Location: Salt Lake City, UT
Posted Feb 22, 2024
Foursight is a growing company that values integrity, passion, humility, and accountability. They offer competitive pay, a performance-based bonus, and a range of benefits including health insurance, dental/vision, life and disability insurance, a 401k match, tuition reimbursement, and a variety of perks like free telehealth, onsite gym, and monthly catered lunches. The Skip Trace Specialist role involves locating customers and collateral, managing a repossession queue, and maintaining vendor relationships. Required qualifications include a high school diploma, office experience, collections experience, skip tracing knowledge, and proficiency in Microsoft Office Suite.
Project Engineer
Company: Cimarron Software`
Location: Ogden, UT
Posted Feb 19, 2024
<p>PostingExternal Job Title <p> <p>Project Engineer <p> <p>Location <p> <p>Ogden UT 84401 US Primary <p> <p>RemoteOnsiteHybrid <p> <p>100 Onsite <p> <p>Job Type <p> <p>Fulltime <p> <p> of Hires Needed <p> <p>2 <p> <p>Education <p> <p>High School GED <p> <p>Travel <p> <p>Security Clearance Required <p> <p>Ability to obtain and maintain a US Security Clearance <p> <p>Pay Range All offers will be based on experience <p> <p>$13500000 $18000000yr <p> <p>Position IntroductionKey Duties <p> <p>Cimarron is seeking <strong>Project Engineers<strong> to support the Engineering and Manufacturing Development EMD phase of the US Air Forces Sentinel formally GBSD program in Ogden UT Cimarron provides engineering and technical support to Bechtel for the design construction and integration of the Sentinel launch infrastructure at locations to include Vandenberg AFB CA FE Warren AFB WY Malmstrom AFB MT and Minot AFB ND Sentinel is a vital US Air Force program that will recapitalize the nations aging groundbased leg of the nuclear triad the Minuteman III Intercontinental Ballistic Missile ICBM We invite you to join our team for this phenomenal opportunity to design the future ICBM <p> <p>This is an onsite position that offers a 9X80 work schedule ie every other Friday off paid overtime and a great worklife balance For candidates not local to the Ogden area a relocation allowance can be provided <p> <p><strong>This position is eligible for a $10000 signing bonus<strong> <p> <p><strong>Key Duties<strong><strong><strong> <p> <ul><li>Be responsible for the design development of project facilities to meet the design requirements for all systems structures and components through customer and end user review and approval<li> <li>Supervise multidisciplinary engineering activity on the Sentinel project for the assigned scope of work<li> <li>Assume technical responsibilities for interpreting organizing executing and coordinating these assignments<li> <li>Make decisions independently concerning problems and opportunities and maintain contacts with key personnel of client organizations relating to engineering<li> <li>Develop Mechanical Electrical Piping MEP and Structural design<li> <li>Coordinate design reviews with customers and within the discipline<li> <li>Define system boundaries and create design boundaries against unknown conditions<li> <li>Interface with construction and procurement functions<li> <li>Develop and execute sitespecific engineering activities to align site design documents to sitespecific characterizations enabling advancement and coordination of construction and procurement activities at each site<li> <li>Coordinate remote execution teams corporate resources procedure and instruction development and staffing activities<li> <li>Oversee consistent use of standard planning tools and processes in the design execution<li> <li>Coordinate the resolution of comments and conditions adverse to quality and lead a multidiscipline team in the performance of support tasks to ensure the final product is coordinated within engineering and with interfacing organizations<li> <li>Develop management deliverables and business processes to support design and construction execution strategy in coordination with Document Control and Quality functions<li> <li>Plan and develop engineering activities to support planning and scheduling EVMS tracking and scope of work alignment verification while ensuring overall coordination<li> <li>Direct and coordinate engineering activities for the project or assigned portion including supervision of engineers of all disciplines assigned to the project<li> <ul><p>RequiredDesired Skills Experience and Education <p> <p><strong>Required Skills Experience and Education<strong><strong><strong> <p> <ul><li>Due to facility security requirements only US citizens are eligible for consideration at this time <li> <li>Ability to obtain a Top Secret US security clearance <li> <li>2 or more years of relevant experience as a Cost Account Manager CAM at a large DOE or DOD project<li> <li>3 or more years of experience leading an engineering team<li> <li>Technical knowledge of related engineering systems engineering calculations applications of engineering and construction methods and materials and engineering computer applications<li> <li>Proficient knowledge of project engineering processes and procedures<li> <li>Knowledge of related operation practices and the economics involved<li> <li>Knowledge of new methods of design and construction<li> <li>Proficient knowledge of planning application and the coordination of 2D andor 3D Computer Aided Design CAD design processes on a project<li> <li>Knowledge of industryregulatory codes and standards and design criteria<li> <li>Experience working with government agencies<li> <li>Experience with or knowledge of nonengineering functions such as project controls construction startup or estimating<li> <li>Experience with or knowledge of interfacing with other engineering disciplines to deliver standard NSampE engineering deliverables and understanding the key handoffs for the products delivered<li> <li>Experience with or knowledge of procurement of components from vendors on a government project and interfacing with both vendors and procurements to successfully deliver<li> <li>Professional Engineering Registration in the US<li> <li>Excellent communication skills both verbal and written with a diverse group of customers<li> <li>Demonstrated skill in supervision and strong organizational skills<li> <li>Prior experience as a Bechtel managersupervisor<li> <li>Experience leading and supervising multidiscipline teams for a startup field engineering or plant operation project in large industrial plants utilities process plants or engineeringconstruction firms <li> <ul><p><strong>Desired Skills Experience and Education<strong><strong><strong> <p> <ul><li>Prior engineering experience on a DOD or DOE Project<li> <li>Familiar with government System Engineering and Configuration Management programs<li> <li>Experience with engineering planning and tracking tools including SmartStaff Unifier and Excel<li> <li>Experience developing equipment configuration packages for procurement and maintenance<li> <li>Experience in the design of complex industrial facilities<li> <li>Experience developing equipment configuration packages for procurement and maintenance<li> <li>Experience with Primavera P6 reviewing schedules and providing status to Project Controls<li> <li>Experience developing equipment configuration packages for procurement and maintenance<li> <li>Experience with or knowledge of nonengineering functions such as project controls construction startup or estimating<li> <li>Experience with or knowledge of procurement of components from vendors on a government project and interfacing with both vendors and procurement to successfully deliver<li> <li>Advanced Excel user and proficient in Microsoft applications including Power BI Access and SharePoint<li> <li>Experience leading and supervising multidiscipline teams preferably in project and staff design engineering or architectural design<li> <li>Masters degree in an Engineering discipline<li> <ul><p><strong>Business Profile<strong><strong><strong> <p> <p>Cimarron is a global solutions company with a strategic partnering approach to satisfying customerdriven requirements We ensure customer success with a modern approach and experienced leadership Driven by an entrepreneurial spirit Cimarron is fueled by highly skilled employees developing new innovative technologies and delivering superior products and services We believe in recognizing employees worth by offering competitive salaries and benefits including health dental and vision insurance 401k contributions educational reimbursement and much more From company communication through Companywide information meetings led by our President and CEO to an Awards program designed to recognize our amazing employees and their accomplishments you will not only feel like you are a part of a team you will be a valued member of the Cimarron family Cimarron is an Equal OpportunityAffirmative Action Employer MFDisabilityVeteran<p>
Senior Tax Associate | PubSec
Company: TaxBit
Location: Salt Lake City, UT
Posted Feb 17, 2024
TaxBit, founded in 2018 by CPAs, tax attorneys, and software developers, is a leading SaaS platform for digital asset tax reporting and accounting. Trusted by major enterprises, Big 4 accounting firms, and government agencies, TaxBit offers growth opportunities in the public sector. The ideal candidate for the SME Sr Tax Associate role should have a 4-year degree in Accounting, 3-4 years of income tax experience, and CPA certification. They should be proficient in Excel, MS suite, and Google suite, with strong analytical and problem-solving skills. The role involves understanding digital asset taxation, data review, and working closely with clients and engineering teams. The base salary range is $50,000 - $107,000, with competitive benefits and equity.
Technical Program Manager
Company: Traeger Pellet Grills
Location: Salt Lake City, UT
Posted Feb 17, 2024
Traeger, a pioneer in wood pellet grills, is seeking a Technical Program Manager. The role involves leading product development programs from concept to commercialization, managing budgets, risks, and resources. The ideal candidate should have a B.S. in Engineering, 6+ years of product development experience, and expertise in cross-functional project management. Traeger offers a dynamic work environment, competitive benefits, and opportunities for professional growth.
Senior FP&A Analyst
Company: Neighbor
Location: Provo, UT
Posted Feb 21, 2024
You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals. This is a unique opportunity to join a fast-growing, VC-backed tech startup. The right candidate will drive business insights, bring a quantitative, data-driven mindset, and have outstanding communication and interpersonal skills. If accommodations due to a disability or medical condition are needed, connect with us via email at [email protected]. What You'll Do Manage the company’s annual and quarterly budget processes, including developing key assumptions, working with business partners to ensure budgets are appropriate and that operational partners establish action plans that achieve the necessary financial outputs Develop the 3- and 5-year long range plans, including developing the appropriate models and working with executives to reflect business trends in the financial plans Originate and develop analyses to help executives better understand financial trends and financial opportunities (e.g., cost savings, business development, etc.). Advanced financial analysis skills including applied statistics Excellent presentation and communication skills to work with executives to first understand their business, then to identify, assess and provide recommendations on financial opportunities Superior analytical skills with a focus on attention to detail while delivering against tight deadlines Highest ethical standards, integrity, authenticity, credibility, and character Proven expertise in developing complex financial models and forecasts Very strong interpersonal skills and a demonstrated ability to lead people and get results Benefits Generous Stock options Medical, dental, and vision insurance Generous PTO 11 paid company holidays Hybrid work model - WFH every Monday 401(k) plan Infant care leave On-site gym/showers open 24/7 About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Leverage analyses to ensure that the company meets its financial expectations and make certain executive leadership is fully aware of financial results Be the primary interface with business partners to ensure appropriate cost control, accurate forecasting, and insightful business understanding Work with business intelligence and accounting tools and team members to extract relevant data Able to draw concise conclusions from complex data and present results to management Develop financial information for quarterly board meetings Analyze industry trends in order to identify and make recommendations on opportunities Build outstanding and effective relationships with cross-functional teams Qualifications Bachelor’s Degree in Accounting, Finance or Business Prior investment banking or management consulting experience is strongly preferred Strong skills in Domo, Tableau, Netsuite, Looker, and SQL Be willing and excited to get their hands dirty and do the work Extraordinary Excel / PowerPoint / financial modeling skills 2-5 years of progressively increasing responsibility in Finance or Accounting Experience with a fast-growing company Outstanding business acumen Ability to identify necessary analysis and give direction to business partners Ability to understand trends and results at both a detailed level and a strategic level, and to inter-relate issues between the two. The Senior FP&A Analyst will be responsible for all financial planning processes, including the annual plan, quarterly forecasts, and long-range plans. This highly visible role will report to Neighbor's CEO, Joseph Woodbury, and will work very closely with our senior leadership.
Marketing Associate
Company: Cottonwood Residential
Location: Salt Lake City, UT
Posted Feb 16, 2024
<p><strong>Hiring for a Marketing Associate to join our dynamic marketing team at Cottonwood Residential in Salt Lake City UT <strong><p> <p><strong> Marketing experience in property management is required <strong><p> <p><strong>Position Overview<strong><p> <p>As a Marketing Associate at Cottonwood Residential you will be an integral part of our innovative Marketing team reporting directly to the visionary Director of Marketing In this role you will be responsible for developing and executing cuttingedge community marketing strategies ensuring a seamless integration across our diverse portfolio We are seeking a team player who thrives in a collaborative environment wears multiple hats with enthusiasm and has a keen passion for driving outstanding results and enhancing the companys reputation<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Strategic Marketing Develop and implement a dynamic marketing plan that leverages data analytics and collaboration with crossfunctional partners to drive traffic and generate qualified leads<li> <li>Online Presence Manage the online brand presence steering online creative and content development ensuring a unified brand voice across various platforms<li> <li>Social Media Mastery Oversee engaging social media campaigns connecting with our audience across different platforms<li> <li>Creative Content Development Execute print and online communications with flair utilizing tools like Canva and Entrata Create and manage visually stunning graphics including logos brand guides and brochures<li> <li>Reputation Management Direct online reputation management efforts setting shortterm and longterm targets for enhanced online reputation<li> <li>Content Optimization Drive and optimize content promotion efforts write compelling content and ensure the highest quality through meticulous review and editing<li> <li>Collaboration and Coordination Work seamlessly with freelance writers designers and other creative professionals Explore and engage potential partner opportunities<li> <li>Event Planning Take charge of trade show planning and logistics showcasing our brand at industry events<li> <li>Organizational Wizard Keep tasks organized manage multichannel digital marketing calendars and handle miscellaneous marketing projects with finesse<li> <li>Best Practices Advocate Recommend and implement best practices in a highgrowth fastpaced organization<li> <ul><p><strong>Skills amp Competencies<strong><p> <ul><li>Proficiency in Google Analytics and WordPress<li> <li>Indepth knowledge of online marketing acquisition programs and media alternatives<li> <li>Exceptional written and verbal communication skills with a talent for creative marketing copywriting and editing<li> <li>Mastery of Microsoft Office suite Word Excel PowerPoint and Outlook<li> <li>Outstanding organizational marketing communications and interpersonal skills<li> <li>Ability to compile performance analytics and adjust campaigns for optimal outcomes<li> <li>Strong adaptability to change management and evolving responsibilities<li> <ul><p><strong>Education amp Experience<strong><p> <ul><li>Bachelors degree from a fouryear college or university or five to seven years of related experience andor training or an equivalent combination of education and experience<li> <li>Minimum two years of experience in general marketing social media and onlinedigitalsearch marketing<li> <li>Experience with Canva Photoshop or other digital marketing tools<li> <li>Knowledge of industry trends preferred but not required<li> <li>Prior corporate experience is a plus<li> <li>Ability to thrive in a fastpaced environment with up to 25 travel<li> <ul><p><strong> <strong><p> <div> <p><strong>Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer SelfGuided Tours which has redefined the customer experience We will lean on your innovation desire to learn and ability to work hard to continue to improve the customer experience at our communities Get excited to create an unforgettable experience for those who enter our doors because we cant wait to see you welcome customers to their Home at Last<strong><p> <p> <p> <div>
Marketing Copywriter (remote)
Company: Strategy11 LLC
Location: Salt Lake City, UT
Posted Feb 08, 2024
Strategy11 is seeking a Copywriter to join their team. The role involves communicating the value of their products, such as Formidable Forms, Business Directory Plugin, and WP Tasty Plugin, to users. The ideal candidate should be able to research and explain technical concepts simply, lead others, accept feedback, take initiative, communicate effectively, and be passionate about their work. Responsibilities include writing blog posts, creating screenshots, conducting keyword research, planning blog calendars, monitoring SEO rankings, and working with developers. Required skills include WordPress experience, writing and editing, image editing, basic SEO, basic HTML, time management, and marketing experience. Bonus points for SEO content, copywriting/email marketing experience, and graphic design skills. Strategy11 offers a competitive salary, remote work, unlimited PTO, software/book reimbursement, meaningful work, and a positive work environment.
Sales Development Representative
Company: SalesRabbit
Location: Provo, UT
Posted Feb 22, 2024
We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.INDSR01 Benefits: 10 paid holidays 20 days of PTO 401(k) 100% matching up to 4% of salary (vesting is immediate) Company phone plan covering service for employee and spouse/child Onsite gym and other wellness initiatives Fully stocked break room and weekly catered lunches Corporate passes Women’s group SalesRabbit is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. work environment Passion for sales, creativity, and a high ceiling for growth and development Grit, gratitude, curiosity, and are coachable (we want to help you succeed!) Where We’re Headed: Based in Lehi, Utah, and with 100+ employees, SalesRabbit continues to grow and establish itself as the leading solution for field sales teams and organizations. To be a good fit for SalesRabbit, you should: Possess a natural curiosity about how things work and how to improve them Be equal parts humble and confident Have grit like a honey badger To be a good fit for this particular role, you should be/have: 1-2+ years of experience in sales or other B2B or B2C relationship-based roles, especially in outbound-focused sales Ambitious, a self-starter, and have a competitive drive to hit and exceed targets Excellent written and verbal communication skills as well as being comfortable talking to new people, especially on the phone Comfortable navigating multiple softwares and systems while helping customers The ability to balance and coordinate time effectively - you’ll be building relationships with multiple potential customers simultaneously An excitement to experiment, try new things, and be creative Comfortable with a fast-paced, competitive (and fun!) Who We Are: SalesRabbit is the leader in field sales, operating as the only fully integrated field sales management platform, continuously evolving enterprise-ready selling solutions. Along with competitive pay and benefits, we offer our employees all the comfort you’d expect from a high-growth SaaS company. The Secret to Our Success: We put our employees first. We are looking for sales professionals in the Utah Valley and Salt Lake City, UT area to be key contributors on our stellar team in a competitive and fun tech-environment. As an Inbound SDR at SalesRabbit, you will be responsible for qualifying potential clients and working with a team to convert leads into SalesRabbit customers.
Merchant Technical Support Specialist I
Company: Route
Location: Provo, UT
Posted Feb 24, 2024
<p><strong>We are <strong><strong>Route<strong><p> <p>Buying stuff online can get messy once you hit that order button Managing dozens carrier tracking links dealing with lost or damaged packages and resolving issues with customer support can feel like a wild goose chase Thats why we created the Route to make the postpurchase experience for consumers like you and the brands you love as seamless as possible <p> <p>Route is on a mission to connect the worlds commerce Through our network of millions of Route App users and thousands of merchants were making it easier than ever for consumers to track insure and discover their favorite products in one place which connects the worlds best directtoconsumer brands to happy repeat customers<p> <p>Since Route launched in 2018 weve been on a journey to build innovative products that empower our customers all while fostering a peoplefirst valuesdriven company culture Were looking for talented people across the ecommerce space to join us on the next steps of this adventure <p> <p>Discover what life at Route has to offer<p> <p><strong>The team <strong><p> <p>The Merchant Technical Support team nested within the SolutionImplementation teams collaborates closely with various groups including Customer Success Customer Experience Sales Product and Engineering team Their core focus is to resolve technical issues that our merchants may encounter and help maintain merchant satisfaction with Routes product and services With thousands of merchants currently part of the Route network and a constant drive for growth the Merchant Technical Support team offers opportunities for professionals who are in the early to middle part of their career to innovate and advance their careers within this dynamic ecosystem<p> <p><strong>The opportunity<strong><p> <p>As a Merchant Technical Support Specialist you will be responsible for providing aid for technical issues a merchant may experience via their lifetime with Route You will play a pivotal role in ensuring satisfaction and quick resolutions when troubleshooting technical issues <p> <p>You have the opportunity to work crossfunctionally with a variety of teams and act as the primary technical resource for the revenue organization to ensure any technical issue with Route is properly investigated triaged and resolved within given SLAs <br ><p> <p><strong>What youll do<strong><p> <ul><li>Triage prioritize and resolve merchant technical support tickets via Zendesk delivering worldclass client support<li> <li>Utilize Jira to triage prioritize and resolve tickets for bugs filed by internal merchantfacing teams via Salesforce and Zendesk<li> <li>Leverage Zendesk Salesforce and Jira to ensure detailed bug submissions providing Product amp Engineering teams with the information needed for issue resolution<li> <li>Take ownership of triaging and resolving queries in an internal technical support Slack channel<li> <li>Refine and improve processes for managing technical issues<li> <li>Assist Implementation amp Solution Engineers with clients technical needs as required<li> <li>Perform other duties as assigned<li> <ul><p><strong>What were looking for<strong><p> <ul><li>1 year of experience with common troubleshooting practices and proficiency in Google DevTools <li> <li>1 year of experience with Zendesk Jira Salesforce or a similar ticketing system<li> <li>Experience with HTML and CSS<li> <li>Ability to thrive in a fastpaced autonomous environment balancing daily responsibilities and KPIs while engaging in adhoc projects<li> <li>Techsavvy with the ability to learn troubleshooting techniques while navigating multiple systems and platforms<li> <li>Proven time management skills and the ability to work under tight deadlines<li> <li>Preferred experience with ecommerce platforms such as Shopify<li> <li>BSBA degree in a business or a related technical field or equivalent practical experience with strong relationship skills preferred but not required<li> <ul><p><strong>Equal opportunity for all<strong><p> <p>Route is an Equal Opportunity Employer We embrace diversity and equal opportunity in a serious way We are committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better our work will be<p> <p><strong>Total Rewards<strong><p> <p>We know our team works best when everyone feels happy healthy and supported We offer to pay 100 of your health insurance premiums on a $0 deductible plan for you <em>and<em> your family remote or hybrid work arrangements unlimited PTO 401k matching formalized growth opportunities learning amp development DEI programs amp events and so much more<p> <p><strong>Pay Transparency<strong><p> <p><strong>Salary for this role<strong> $51000 $55000<p> <p><em>The cash compensation above includes base salary and is not reflective of potential commission for employees in eligible roles or annual bonus targets under Routes bonus plan for eligible roles In addition to cash compensation all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their career level skills experience specific geographic location qualifications and other jobrelated reasons<em><p>