Retirement Plan Jobs in Provo, UT
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Operations Support Analyst
Company: Workday
Location: Salt Lake City, UT
Posted Aug 11, 2023
HCM, Payroll, or Financials, ERP, SaaS applications preferred. • Strong planning, scheduling, and organization skills. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. • Engage across corporate functions (Services, Product Management, Development, QA, Operations, Environments) to partner together to solve issues, improve processes, and ensure we are delivering solutions to meet our customer needs. • Excellent analytical, problem solving, and multi-tasking skills • Ability to work in a fast paced, dynamic, and fun team environment • A team player attitude, who will work across the organization and company to continue improving the way we serve our customers. Workday pay ranges vary based on work location. This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. • College degree in Computer Science, Information Management or Business Systems preferred.
Systems Director, GBSD/Sentinel Software
Company: The Aerospace Corporation
Location: Salt Lake City, UT
Posted Aug 11, 2023
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. You can also review Know Your Rights: Workplace Discrimination is Illegal, as well as the Pay Transparency Policy Statement. A few highlights include:Comprehensive health care and wellness plansPaid holidays, sick time, and vacationStandard and alternate work schedules, including telework options401(k) Plan - Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hireFlexible spending accountsVariable pay program for exceptional contributionsRelocation assistanceProfessional growth and development programs to help advance your careerEducation assistance programsAn inclusive work environment built on teamwork, flexibility, and respectWe are all unique, from diverse backgrounds and all walks of life, yet one thing bonds all of us to each other-the belief that we can make a difference. We believe that a diverse workforce creates an environment in which unique ideas are developed and differing perspectives are valued, producing superior customer solutions. When you join our team, you'll be part of a special collection of problem solvers, leaders with vision, and innovators. A security clearance is issued by the US government and US citizenship is required to obtain a security clearance.Willing to travel domestically, approx. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. If you're an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at 310.336.5432 or by email at [email protected]. This core belief empowers us to do our best work at The Aerospace Corporation.Equal Opportunity Commitment The Aerospace Corporation is an Equal Opportunity/Affirmative Action employer. 25%Current, or ability to acquire SAP accessesHow You Can Stand OutIt would be impressive if you have one or more of the following:Masters or Ph.D. degree in a STEM fieldExperience managing and developing embedded systems software on successful software-intensive DoD MDAP or ACAT I acquisition programsWays We Reward Our Employees During your interview process, our team will provide details of our industry-leading benefits.Benefits vary and are applicable based on Job Type.
Security Specialist- CPSO
Company: The Aerospace Corporation
Location: Salt Lake City, UT
Posted Aug 11, 2023
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. U.S. You can also review Know Your Rights: Workplace Discrimination is Illegal, as well as the Pay Transparency Policy Statement. Positive Attitude. Citizenship is required to obtain a security clearancePrevious CPSO experience, CSSO experience, or FSO ExperienceKnowledgeable of the NISPOM, DoDM 5205.07 Volumes 1-4 SAP manuals and ICD series manualsCustomer Service Oriented. A few highlights include:Comprehensive health care and wellness plansPaid holidays, sick time, and vacationStandard and alternate work schedules, including telework options401(k) Plan - Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hireFlexible spending accountsVariable pay program for exceptional contributionsRelocation assistanceProfessional growth and development programs to help advance your careerEducation assistance programsAn inclusive work environment built on teamwork, flexibility, and respectWe are all unique, from diverse backgrounds and all walks of life, yet one thing bonds all of us to each other-the belief that we can make a difference. We believe that a diverse workforce creates an environment in which unique ideas are developed and differing perspectives are valued, producing superior customer solutions. If you're an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at 310.336.5432 or by email at [email protected]. For SAP reporting, obtain completed forms from foreign travel/contact POC and send to the customerCoordinates the visitor control process for classified meetings and initial access eligibility determinations and creates PARs or SCI nominationsInterprets and implements security classification guidanceOversees Physical Security on any program construction needs/modifications to the facility Support Collateral, SCI, COMSEC, Safety and other duties as assigned.Briefs, coordinates, and works with Program security Officer (PSO)What You Need to be SuccessfulMinimum Requirements:8 or more years of relevant experience with High School DiplomaCurrent TS with the ability to obtain and maintain SCI and SAP accesses. Responsible for providing security support ensuring classified information is properly safeguarded and will provide on-site support for all security actions in accordance with corporate and governmental policies and directives.Work Model 100% onsite - Hill AFB, UTWhat You'll Be DoingConducts investigations of known or suspected security infractions/violations and recommends corrective actions and prepares for inspections (conducts self-inspections) Provides initial program indoctrination security briefing and refreshers Conducts formal security education and training materials/events Maintains access rosters and management systems and classified material accountability records (inventory, receipts, transmittal, or disposition records) and personnel security records for Collateral, SAP and SCIEnsures adherence to any applicable laws as well as any SCI or SAP security policies and requirementsCreates, updates, and maintains SOPs and coordinates approval with government customersEnsures continued compliance with applicable directives/standards for inspection readinessConducts annual self-inspectionsAssist in the development of Program Protection PlansConducts pre and post-travel briefings and oversees foreign travel and contact reporting.
Senior Software Engineer
Company: GUIDEcx
Location: Provo, UT
Posted Aug 11, 2023
Sweet, we have gaming consoles, cornhole, and break room ready for your use! Hiring Policy: GUIDEcx is an equal opportunity employer. All applicants will be considered for employment without attention to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws (referred to as “protected characteristics”). Candidates must be authorized to work in the U.S We provide healthy snacks, drinks,&8239;team lunches, and cross departmental “munch and mingle” events! Amenities: Do you love the fresh air of the mountains? Do you enjoy biking, but don’t have the time? Food:&8239;Who doesn’t love a fully stocked break room? Reserve an e-bike as part of your next meeting as you ride alongside your colleague on the adjacent Murdock&8239;Canal Trail, Lehi Rail Trail, or&8239;Jordan River Trail. Even though we aim at asynchronous work as much as possible, we do a fair amount of mobbing/pairing synchronously over video calls. Responsibilities: Owns the application logic for your team's areas of responsibility, simplifies it, and disseminates it across the platform. Guides project managers through technical challenges to optimize and unblock project outcomes Champions software quality with the team through SOLID principles, clean code, and tests Participate in performance tuning, testing, refactoring, usability, and automation Optimizes the platform by fine tuning code and configuration of the infrastructure Identifies and addresses opportunities for testing, refactoring, usability, and automation Mentors and supports other engineers within the organization Our tech stack: C, React, Node, TypeScript, Rails, AWS, Docker This position will be heavy in front end using the following languages: React, Typescript, Next.js and CSSRequirements: 5+ years of experience in enterprise software development Extensive knowledge of software design principles and best practices Ability to multi-task, organize, and prioritize work Demonstrated experience driving complex projects through to completion Eagerness to learn new things and continually improve your craft What You’ll Love About Us: Potential: We care about your career path and try to provide opportunities necessary for continual improvement. Short- and Long-term disability is also available Retirement: Don’t want to work forever? That’s why we chose an office in the heart of Silicon Slopes, overlooking the beautiful Wasatch Mountain Range.
Senior Customer Support Manager
Company: Veracity Insurance Solutions, LLC
Location: Provo, UT
Posted Aug 11, 2023
We offer a full range of benefits: Medical, Dental, Vision, Life, Disability, 401K with employer match. This includes the Phone, Email, Quality, Chat Managers, Team Leads, and their Employees. )Develops and maintains an operational plan to overcome workforce challenges, meet customer service level goals, and ensure operational stability of customer relations.Builds a high-performance, revenue-generating team through consistent improvement, development, and retention of adequate staff.Provides risk management oversight of customer service operations and strategic priorities related to the customer experience.Responsible for maintaining and understanding daily, weekly, and monthly KPI reports.Responsible for learning and maintaining the Phone, Email, and Chat systems.Supervises employees, including selecting or recommending selection, training, assigning, evaluating work, counseling, disciplining, and termination. This experience must include working with WFM, HR, and Training departments.Highly professional with strong interpersonal skills.Highly dedicated, purposeful, and committed to the highest performance standards within time and budget constraints.An excellent leader and manager of people with the ability to recognize outstanding performance and build a strong team by promoting and rewarding individuals who have made significant contributions.Committed to excellence.Able to work effectively by delegating to others and be a team player.Flexibility in a changing environment.Time-management and problem-solving professional.Deep knowledge of call center systems, infrastructure, reporting, and metrics business management.Demonstrated knowledge of customer experience and customer satisfaction strategies.Demonstrated knowledge of customer information and bill payment systems, and call center technology.Demonstrated ability to coordinate the resolution of complex customer issues.Strong analytical, planning, and process management skills.Thorough knowledge of administrative practices as applied to customer service operations.Ability to effectively present ideas and reports both verbally and in writing.Expert in the required Microsoft Office programs (Excel, Outlook, Word, SharePoint, and PowerPoint), call center applications, and related technology.Excellent interpersonal, communication, and change management skills.Ability to learn complex systems (including the phone, email, chat, workforce management, and training systems. Our Culture A culture of open communication, trust, empowerment, and employee development. Responsibilities Under the supervision of the Online Programs Director, the Senior Customer Support Manager is responsible for providing training, support, and management for Veracity Online Insurance Programs. You will work with our dynamic team of CSR's, Team Leads, Managers, Marketing, Software Development, Program Managers, and Underwriting Teams. Develops and implements procedures pertinent to the effective and efficient operation of the Customer Service department that will enable the team to provide World Class customer service.Sets performance standards to meet the service goals of the company.Creates processes to ensure the department responds promptly and elevates the experience for both staff and customers.Oversees the continuous improvement and development of Managers and Team Leads through ongoing leadership training.Provides feedback to the Director regarding service failures or customer concerns.Provide leadership for the customer service team, coach and develop direct reports (including Managers, Team Leads, and CSR's. Generous paid time off and holiday pay. )High level of Experience in interviewing and hiring employees.
Program Marketing Manager
Company: Resource Innovations
Location: Salt Lake City, UT
Posted Aug 08, 2023
Electrification. Carbon reduction. Load flexibility. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word is required, and preferred experience with email software providers. Discover how at www.resource-innovations.com. Women-led, purpose built and focused on impact, we're constantly expanding our portfolio of solutions to guide utilities through increasingly complex, connected challenges. Provides excellent customer service to clients, end-use utility customers, vendors, delivery team members, and industry partners. Proven experience being client facing and managing high-profile, results driven client contracts. Ensures marketing compliance with all contracts, tariff, client branding, and program requirements.
Principal Full Stack Engineer-AWS (Node/ Angular/ GraphQL)
Company: Fidelity Investments
Location: Salt Lake City, UT
Posted Aug 11, 2023
You will participate and/or lead initiatives that supply ideas to improve our products as well as develop your skills, learn modern technologies and languages, and continue to learn while providing coaching, mentorship and driving talent development across our engineering teams. You will provide technology expertise, leadership and influencing skills to be accountable for overall technology strategy. Please see below for the salary range for work locations in Colorado only: N/A Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only: N/A Please see below for the salary range for work locations in California only: N/A Please see below for the salary range for work locations in Washington only: N/A Certifications: Category: Information Technology The financial world is your oyster, so to speak! Experience with MVVM/MVI is also a plus.Your knowledge of the mobile landscape, architectures, trends, and emerging technologies used in creating performant, resilient, and robust Android appsGood understanding of Android Jetpack and open-source libraries like Retrofit, and OkHttp to build modern, architecturally compliant, and future-ready appsGood understanding of Android's accessibility features and experience building accessible experiences on AndroidExperience with Coroutines, Kotlin Multiplatform Mobile (KMM), and Jetpack Compose is a plusGood understanding of Android Architecture Components as well as open-source libraries like Retrofit, Picasso, and OkHttp to build modern, architecturally compliant, and future-ready appsTechnology focused on a consumer mindset is what makes it possible for us to provide a total, personalized digital experience for our customers. Engineers are those who make it happen with a strong penchant for engineering, coding chops, an ownership mindset, and a passion for the craft of software engineering.As an engineer or a tech lead, your impact is only limited by your imagination, your obsession towards the details between the lines of code or pixels, your inner drive to rejoice in the success of your teammates and your end customers. We will provide you an environment where you have an opportunity to directly influence lives with your creativity, zeal and your tech mettle while making a commitment to ensure a positive, fulfilling developer experience all while being surrounded by a treasure of support around product vision, engineering leadership and overall associate experience.Depending on the level and role, your opportunities to drive value span across organizational influence, engineering discipline as well as influencing overall product direction. The Expertise and Skills we are Looking for Proven expertise around front ends for Web (Angular, NodeJS), or iOS (Swift), or Android (Kotlin,) architecting, developing multi-tier internet facing web and mobile applications, APIs.Bachelor's degree in computer science, Information Science, Mathematics, Physics (or equivalent)Our technology stack is varied and constantly evolving. A great start would involve being adept at the art and science of building digital experiences in one of the core stacks (Web, iOS or Android) across NodeJS, Java, Angular, TypeScript, Mobile Native (Swift, Kotlin), automation tools deployed via continuous delivery infrastructure (Jenkins, Concourse) in a cloud-based environment (AWS - Amazon Web Service or Azure).Regardless of the stack, our engineers demonstrate expertise in the following skills:Excellent understanding of computer science fundamentals, data structures, algorithms, and software engineering standards across object-oriented and functional programming.Expertise in API Design & Development and Microservices ArchitectureHTTP based APIs, GraphQL, Networking and how the internet works.DevOps Toolkit (Kubernetes, Rushhour, Data Dog, Jenkins, Splunk)AWS ecosystem (EC2, Lambda, Serverless computing)Modern development principles such as trunk-based development, feature toggles, continuous integration/delivery, and branch by abstraction to support performant and collaborative engineering teams.Our Full Stack web application engineers are typically skilled at:Strong fluency in JavaScript/ES6+, TypeScript, HTML and CSS.Building internet grade web apps on JS client Frameworks (Angular, React or Vue)Designing and building APIs utilizing NestJS, Express on Node.Automation Tools/UI Testing Frameworks (Cypress or equivalent)For our aspiring iOS engineers, your skills will span the following:Experience developing publicly available iOS apps using Swift 3/4 and/or Objective-C supported by RESTful web services.Verifiable experience as a domain specialist using Swift, Objective-C, Cocoa Touch, UIKit, and XCode in a large, enterprise environment, preferably as part of a team of iOS engineersYour passion in crafting amazing experiences on iOS using Apple's Human Interface Guidelines using your proven understanding of functional programming and reactive patterns.If Android is your forte, we are really looking at:Your hands of experience working with Android SDKYour passion in creating slick experiences using Google's Material Design guidelines using your strong understanding of functional programming and reactive patterns.Your deep knowledge of Android design patterns including Clean Architecture. The Team This team builds towards Fidelity's digital presence.
Sr. Manager, Sales Development
Company: Spot AI
Location: Provo, UT
Posted Aug 10, 2023
Commissions paid monthly.Generous early stage equityMedical, dental and vision plan options 401K with Employer MatchFlexible and supportive time off practices, including self-managed PTO and a 14-week new parent leave policyLearning and Development OpportunitiesStrong team collaboration at our Lehi, office location (this is an in-office position)What We Value:We operate under a trio of company values:Customer First, Always. We are relentlessly curious about our customer’s goals, and seek the simplest solutions to solve their problems.Own Your Outcomes. We bias towards action, move fast, and iterate. Everyone on our team is empowered to make decisions.It’s a team effort. We help each other succeed. We leverage each other’s strengths to accomplish big goals together.And, we are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish, no matter who they are! As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Come join our journey! Strong organizational skills with an understanding of sales process and workflow management. Experience working closely with marketing and other cross-functional teams BS/BA degree preferred; commensurate work experience will be consideredWhat’s In It For You:Annual Base Salary Range: $95,000- $125,000. You have previously worked in a B2B startup or high growth environment and know that you thrive in a fast-paced environment where you have the opportunity to motivate and inspire your team while adapting quickly to meet evolving business needs.NOTE: This position is an onsite role in our Lehi, Utah office.What Excites You:Partnering closely with the Chief Growth Officer to develop monthly team goals relating to activities, conversion rates and pipeline development, then actively coaching, training and partnering with your team to deliver on expected metricsInnovating and implementing new strategies and tactics within the sales development team to get in front of more customers. Building playbooks to predictably generate pipeline, grow per SDR productivity and scale the team.Working with sales tools and technologies to effectively and accurately manage and report on your team’s pipelineA learning environment that supports you and provides opportunities to further your sales careerWorking in person with your team from our Lehi-based office and contributing to building a fun in-office cultureAttracting, hiring, developing, and retaining world-class SDR talentWhat Gets Our Attention:2+ years people management experience where you developed, guided and supported teams that met or exceeded quarterly team quotas, preferably in a startup environment4+ years of experience in an individual, quota-carrying level tech sales position where you consistently met or exceeded quotaExperience prospecting into higher b2b mid-market and enterprise segmentsExtensive experience using sales engagement tools such as Salesforce and Salesloft to or other CRM and drive administrative excellence. Offered salary will be based on the offered candidate’s demonstrated attributes and competencies related to the role.Annual On-Target Earnings (base salary + commission opportunity): $135,000 - $178,000. We’re backed by Scale Venture Partners, Redpoint Ventures, Bessemer Venture Partners, StepStone Group, and MVP Ventures.Who You Are:You are a data-driven, hands-on leader and culture champion who shapes strong and meaningful relationships that allow you to grow and develop your team to their maximum potential. You are highly analytical with experience leveraging data and sales metrics to influence activity,coaching opportunities and strategy. Our customers range from warehousing and healthcare to nonprofits and car washes including, ExtraSpace Storage, WineDirect, YMCA, and Veg Fresh Farms.We’ve recently raised $40M Series B financing to continue to transform how organizations use their video footage. You drive friendly competition within your team and influence a mentality of winning through accountability and ownership. You are an expert sales development leader who breaks down walls and innovates on new and creative ideas to reach customers and generate quality pipeline faster. In the process, we’re disrupting video security to create a new category of Video Intelligence.We are experiencing tremendous growth and are deployed at thousands of locations across businesses in 17 different verticals, ranging from local businesses to Fortune 500s. Manager, Sales Development Who We Are:Founded in 2018 by engineers from Stanford, Cisco Meraki, and Samsara, Spot AI is the fastest growing Video Intelligence company in the U.S. We are upending the $30 billion video surveillance market with an AI Camera System to help people at work create safer, smarter organizations.
Lead, Plan Operations
Company: SmithRx
Location: Provo, UT
Posted Aug 11, 2023
Especially when it’s hard.Courage: Embrace the challenge.Together: Build bridges and lift up your colleagues.Job Summary:SmithRx is looking for a Lead, Plan Operations to support all core Partner Operation functions ensuring high-quality delivery of the SmithRx products for our partners, clients, and members.What will you do:Build a strong and cohesive team by providing leadership to direct reports through coaching and applying working knowledge of systems and proceduresProvide people or functional area management to the Partner Operations Analysts and SpecialistsConduct ongoing 1:1 meetings with direct reports and provide feedback for performance reviews and career progressionMaintain platform configurations necessary for ongoing Partner OperationsCommunicate project status and escalating issues when appropriateDrive changes to improve workflow efficiency across the organizationCollaborate and provide support for member support and customer success teamsCollaborate with engineers on system enhancements to workflow automationUnderstand and facilitate technical details related to eligibility and accumulator file requirements Validate system configurations for accuracy by monitoring all inbound and outbound filesMonitor open support tickets and provide troubleshooting support for our claims adjudication processes including eligibility, accumulators, and reportingSupport new partner integrations and client implementationsInterface with partners surfacing issues and tracking outstanding work requestsWhat will you bring to SmithRx:Bachelor's degree or equivalent work experienceRequires 5+ years of related work experience within healthcare benefits, pharmacy benefits, Third Party Administrator (TPA), etc.Requires 2+ years of managerial experienceRobust analytical skills; t skills in Microsoft ExcelBasic level skill and experience with MySQL encouragedExperience with electronic data interface (EDI) processes and standardsStrong communication skills via face-to-face meetings, conference calls and written correspondenceSelf-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitmentsExecution-focused ethos you are a solutions-oriented problem solver and efficiency drivenFlexible, adaptable, and able to respond under the pressure of a fast-paced technology companyWhat SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities At our core, we are guided by our company values:Integrity: Do the right thing. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. Who We Are:SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work.
Business Systems Analyst - Salt Lake City, UT (Hybrid Schedule)
Company: Zions Bancorporation
Location: Salt Lake City, UT
Posted Aug 11, 2023
Direct experience working with RSA Archer Java, JavaScript, SQL, HTML, XML, JSON, CSS, and/or knowledge of webservices and REST Services. Desired: 8+ years working with business systems and applications, incident and change management, and project and systems management. Experience in an Agile development environment, including requirements gathering/user story generation, design, development, testing, and deployment with Azure DevOps experience a plus. Ability to work effectively on a team, with various leadership positions, and committed to quality processes and outcomes. Excellent presentation and communications skills, both verbal and written. Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products Ability to prioritize multiple, concurrent tasks and maintain strong attention to detail. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Skilled in at least one of the following automation tools: IBM BAW/BPM UiPath, Symantec Workflow, Microsoft Power Automate, and/or VBA. Required: Bachelor's degree in Computer Science, Information Systems, Business Administration or other related field.
Senior Program Manager
Company: NICE
Location: Salt Lake City, UT
Posted Aug 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE CXone provides the world’s No. Technical or industry certifications are preferred in addition to the required education/experience.4+ years of project leadership in a cross-functional environment4+ years hands-on experience working in a key software development lifecycle role3+ year of demonstrated success defining and launching products3+ years of demonstrated experience writing software specificationsExperience with Agile/Scrum, RUP, and other modern development methodologies – preferably serving as a Scrum MasterDemonstrated progressive work experience in a lead roleProactive, responsive and committed to removing roadblocks to fulfill timelinesStrategic thinker, consensus builderUnderstands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiencesAbility to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and conceptsExperience working with and influencing cross-functional teams without formal authorityStrong technical background with experience in communications, telephony, hosted-solutions, or contact center related fieldsStrong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environmentExcellent facilitation, interviewing, and presentation skillsExcellent written and verbal communications skillsExperience Preferred: Product Management experience using formal techniques and principlesExperience working with graphical user experience and user interface designExperience working with object-oriented software development, web services, web development or other similar technical productsUnderstanding of standard engineering processes and software development methodologiesExperience with user acceptance testing, regression testing, integration testing.PMI, PMP, Certified Scrum Practioner, Certified Scrum Master certificationsABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts. Major Functions/ResponsibilityThe Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers.Execute the product vision through the software development lifecycle to ensure program goals are met.Interface with teams throughout company to drive, plan, and implement software objectives.Work closely with Product Management to break down product backlog items and disseminate them into technical requirements.Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget.Perform the scrum master role for multiple teams.Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones.Provide timely project status updates, risks and issues to all stakeholders.Coordinate Release Management to schedule, communicate and drive releases onto each environment.Give clear and timely direction for product and project questions.Coordinate with Product Management for product launches and technical documentation.Be an expert with respect to the product line and usability.Create and communicate visual layouts and proof-of-concepts.Good understanding of competitive landscape.Maintain and share deep understanding of the product from the end-user perspective.Research available technologies and capabilities in order to drive the most effective product solutions.Participate in continuous process and program improvement that lead to reduced costs, time-to-market and increased predictability.Occasional travel for client-site visits or industry tradeshows.May also manage other program or project managers.Occasional staff selection, coaching, goals, performance, and evaluations.Share job knowledge, skills and ideas with other employees.Follow the company Code of Ethics and inContact policies and procedures at all times.Communicate in an effective and professional way with customers in and outside of inContact.Required Education, Experience and Job Related Skills:Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Senior Program ManagerLocation: Salt Lake City, UT (hybrid, 2 days on-site) The Sr. Fulfilling the role as Senior Program Manager will help drive, plan and standardize software development activities from concept to completion. NICE is proud to be an equal opportunity employer. We’re ambitious.
Sr. Manager, Sales Development
Company: Spot AI
Location: Provo, UT
Posted Aug 10, 2023
Spot AI is a fast-growing Video Intelligence company that is disrupting the $30 billion video surveillance market. They are looking for a Sr. Manager, Sales Development to lead their sales development team and drive growth.