Retirement Plan Jobs in USA
246,087 open positions · Updated daily
The Retirement Plan sector in USA is experiencing rapid growth as companies broaden retirement offerings to attract top talent.
In 2023, the number of Retirement Plan jobs in USA increased by 9%, reflecting a shift toward more comprehensive employee benefits.
Salary transparency on jobtransparency.com reveals that entry-level Retirement Plan roles in USA average $60,000, while senior positions can exceed $120,000.
Benefits packages in USA Retirement Plan roles often include 401(k) matching, profit sharing, and health insurance, making these positions highly competitive.
Business Analyst- Contact Center
Company: Adtalem Global Education
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Walden University an Adtalem Global Education institution supports a diverse community of adult learners from across the US and other countries who seek to achieve their academic goals and make positive lasting social change in their professions and communities Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholarpractitioners to positively affect social change Walden offers more than 100 online degree and certificate programs for students pursuing a bachelors masters doctoral or certificate Walden University has graduated more than 174000 students and is accredited by the Higher Learning Commission Visit WaldenUedu for more information and follow on Twitter Instagram Facebook Instagram and LinkedIn <p> <p> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <ul> <li> <p> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <p> <li> <li> <p> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <p> <li> <ul> <p> <p> <h2> Job Description <h2> <p> Opportunity at a Glance <p> <p> The Business Analyst Contact Center is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department The Analyst is expected to be a Subject Matter Expert SME of processes and technology for at least two of the following system areas CRM Workforce Management telephonycall center systems reporting and analytics andor other relevant systems A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education strong communication skills with technical and business colleagues and leaders knowledge of project management principles and the capacity to learn advanced systems technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies Responsibilities <p> <ul> <li> <p> As this position supports a wide range of business systems and process functions the successful candidate will lead and manage responsibilities as a system and process Subject Matter Expert SME and consultant in at least two of the following areas Customer Relationship Management Workforce Management telephony systems and reporting and analytics <p> <li> <li> <p> Providing regularly scheduled and ad hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI MS Power BI and other business intelligence analytical tools <p> <li> <li> <p> Performing administrative functions executing maintaining and delivering process requests overseeing deliverables and Service Level Agreements SLAs for each of the systems assigned to you This could include setting up system profiles QA testing trackingforecasting call volumes and colleague activities establishing omnichannel system campaigns and other tasks as needed <p> <li> <li> <p> Serving as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas CRM SIS Student FinanceAR Workforce Management Telephony and Omnichannel systems <p> <li> <li> <p> Working and communicating with business leaders at all levels to identify needs determining and recommending system and analytic solutions documenting data requirements and developing reports andor system processes to support and optimize business performance <p> <li> <li> <p> Serving as liaison with technical teams in IT to communicate business needs determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements <p> <li> <li> <p> Documenting and tracking activities associated to different academic partners <p> <li> <li> <p> Completes other duties as assigned <p> <li> <li> <p> Performs other duties as assigned <p> <li> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors Degree <p> <li> <li> <p> Masters Degree Preferred <p> <li> <li> <p> 3+ years of customer service experience preferred working in at least one or more of the following higher education areas Admissions Registrar Services Student Finance or Academic Advising <p> <li> <li> <p> 3+ years of experience preferred working with CRM Telephony Workforce Management SIS systems processes andor call center technologies or similar applications <p> <li> <li> <p> Experience with project andor change management <p> <li> <li> <p> Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal reports <p> <li> <li> <p> Strong MS Office skills required especially with MS Excel <p> <li> <li> <p> Capacity to learn technical systems and environments interested in developing their technical skills <p> <li> <li> <p> Detailedoriented with the ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Good written and oral communication problem solving skills <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1991 and $3609 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <em> <p> <p> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> 15 Days of Paid Vacation Days each Calendar Year <em> <p> <li> <li> <p> <em> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <em> <p> <li> <ul> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Senior Software Engineer
Company: Synapse International
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Senior Software Engineer <strong> <p> <p> <p> <p> <strong> Exodus <strong> has several exciting engineering projects and we need Senior Software Engineers to drive them forward New company priorities have been established to push our wallet SDK into mass adoption Our Exchange the primary revenuegenerating product needs a frontend wizard Our React Native mobile app performance needs to level up and we need to set up continuous performance regression monitoring Developer experience needs TLC and then more TLC Expect to work on these with incredibly talented engineers We aim for our engineering team to inspire new hires and vice versa <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <p> Develop and ship features from the engineer and product roadmaps <p> <p> Code reviews <p> <p> Work with engineering and product managers to estimate and evaluate technical projects <p> <p> Iterate on codebase architecture <p> <p> Respond to incidents <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> A senior engineer with the ambition to become a technical leader within your first year <p> <p> An expert in JavaScript Nodejs <p> <p> Significant experience in frontend we use React React Native Redux andor backend we use Postgres DocumentDB lots of AWS services and deploy to LambdaKubernetes <p> <p> Comfortable with Build tooling Babel Webpack NPM Lerna <p> <p> An excellent communicator <p> <p> <p> <p> <strong> A Plus <strong> <p> <p> Experience with performance profiling in different JS environments <p> <p> Experience with mobile and web app security <p> <p> Experience with browser extension development <p> <p> Experience building developer tooling <p> <p> Experience building smart contractswalletsdAppscryptographic protocols <p> <p> Electron apps development experience <p> <p> <p> <p> <strong> About Exodus <strong> <p> <p> Exodus is a multiasset cryptocurrency wallet with a builtin exchange feature We started our movement in 2015 and have been a distributed team since then Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030 <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Freedom to work wherever you want whenever you want <p> <p> Building the future Cryptocurrencies lay the foundation to the internet of value the next major wave in application technology and personal finance <p> <p> Collaborative and feedbackdriven culture <p> <p> Opportunity to grow <p> <p> Fair pay no matter where you live along with a competitive benefits package <p> <p> 100 pay in Bitcoin with a buffer to account for price changes and exchange fees <p> <p> All the tools you need to do the job <p> <p> <p> <p> <strong> Benefits <strong> <p> <p> <p> <p> <strong> Health <strong> Most of our health insurance plans are covered 100 for you and covered 50 for your dependents Well also cover dental insurance If you are outside of the United States we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents <p> <p> <p> <p> <strong> PTO <strong> 30 days of paid time off per year on top of a flexible schedule where you can work <em> wherever <em> and <em> whenever <em> If youre parttime with us youll still receive 15 days of paid time off <p> <p> <p> <p> <strong> Unlimited Bereavement <strong> We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that <p> <p> <p> <p> <strong> Parental Leave <strong> 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver 4 weeks of paid leave if you are the childs secondary caregiver <p> <p> <p> <p> <strong> Tax Help <strong> Getting paid in Bitcoin new to you Dont worry We will reimburse you for speaking with a professional tax specialist in your statecountry to make sure everything is taken care of <p> <p> <p> <p> <strong> Perks <strong> Exodus offers a variety of seasonal perks such as coverage for gym memberships and therapy We also offer quarterly Wellness Days We want to make sure all of our employees know they are our priority and give back for your hard work often <p> <p> <p> <p> <strong> Our Hiring Process <strong> <p> <p> To apply wed love to learn more about you Please answer our application questions Submitting a resume is optional <p> <p> <em> Our hiring process consists of several different stages <em> <p> <p> <p> <p> <strong> Recruiter Interview <strong> If we like your initial application expect to schedule an interview with a member of our recruitment team This interview will focus on getting to know you a bit more and will focus on explaining the culture of the company We want to know more about why you want to join our team how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you <p> <p> <p> <p> <strong> Assessments <strong> Not every role consists of an assessment but if yours does it will be directly related to the job you apply for <p> <p> <p> <p> <strong> Interview with your future manager <strong> This is to make sure that you are a fit for the role you are applying to and to explore your career history In this interview well learn more about the hard and soft skills you possess to help determine if youd be a good fit for us <p> <p> <p> <p> <strong> Interviews with your future colleagues <strong> We call these focus interviews and they are a time for you to learn more about your role from someone you will closely collaborate with Its also a time for us to see how we align in terms of competencies and expected outcomes of the role <p> <p> <p> <p> <strong> <em> Pay Transparency Notice <em> <strong> <em> Salary and all other total compensation information bonus eligibility and benefits will be discussed in detail during the hiring process <em> <p> <p> Salary Range <p> <p> $150000$200000 USD <p> <p> <p> <p> <p> <p> <p><p>
Engineering Manager - Ops Tooling
Company: Alma
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Engineering Manager Ops Tooling <strong> <h2> <p> We are looking for an experienced Engineering Manager to join support and manage a growing group of high performing product engineers at Alma on our Ops Tooling squad On this scaling team you will have a strong hand in defining Almas features services and architecture This is a new team being formed that will be responsible for implementing new internal tooling that allows for increased operational efficiencies <p> <h3> <strong> What youll do <strong> <h3> <ul> <li> <p> Grow and develop an incredible team of hardworking collaborative and motivated engineers who have high expectations around individual ownership and impact <p> <li> <li> <p> Set direction for the team anticipating strategic and company scaling challenges via thoughtful longterm planning <p> <li> <li> <p> Partner with product managers designers and other stakeholders to ensure your team is prioritizing and delivering value to Alma members <p> <li> <li> <p> Engage in the endtoend recruiting process hiring and onboarding engineering talent to help grow the team <p> <li> <li> <p> Engage with the Product and Engineering team to help craft technical and product strategy <p> <li> <ul> <h3> <strong> Who you are <strong> <h3> <ul> <li> <p> You have 35 years of engineering experience with 1+ years people management <p> <li> <li> <p> Youve previously managed a team of 3 or more engineers <p> <li> <li> <p> You are a mentor to individual contributors of different seniority levels and expertise <p> <li> <li> <p> You are willing to jump into the code to understand contribute andor troubleshoot technical issues <p> <li> <li> <p> You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization <p> <li> <li> <p> You have a demonstrable history of shipping userfacing products <p> <li> <li> <p> You have a passion for Almas mission to improve the experience of therapy for providers and their clients and simplify access to care <p> <li> <li> <p> You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> Flexible PTO <p> <li> <ul> <p> Salary Band $170000 $200000 <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p> <p> <p><p>
Staff Operations Engineer
Company: Mozilla
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> <strong> Why Mozilla <strong> <p> <p> Mozilla Corporation is the nonprofitbacked technology company that has shaped the internet for the better over the last 25 years We make pioneering brands like Firefox the privacyminded web browser and Pocket a service for keeping up with the best content online Now with more than 225 million people around the world using our products each month were shaping the next 25 years of technology Our work focuses on diverse areas including AI social media security and more And were doing this while never losing our focus on our core mission to make the internet better for everyone <p> <p> The Mozilla Corporation is wholly owned by the nonprofit 501c Mozilla Foundation This means we arent beholden to any shareholders only to our mission Along with 60000+ volunteer contributors and collaborators all over the world Mozillians design build and distribute opensource software that enables people to enjoy the internet on their terms <p> <p> <strong> The Role <strong> <p> <p> Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise The person in this role will succeed in contributing to others success and seeking opportunities to collaborate for the collective benefit Expectations of work for this position will vary from performing a task to being more involved by mentoring skills This will be someone who enjoys working with a wide range of technologies solutions and experiences passionately solutions to the immediate needs of the day while keeping an eye on the bigger picture <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Be responsible for a comprehensive Identity Access Management IAM system which includes <p> <ul> <li> <p> Manage an Auth0 Okta CIC IdP Platform <p> <li> <li> <p> Support team members with integrations of various thirdparty OIDCSAML connections <p> <li> <ul> <li> <li> <p> Coordinate deployment configuration and lifecycle management of various resources and services in GCP and AWS <p> <li> <li> <p> Handle issuance of SSLTLS certificates <p> <li> <li> <p> Administrate DNS and IPAM <p> <li> <li> <p> Be responsible for backup processes and disaster recovery strategies <p> <li> <li> <p> Contribute to all aspects of a project including but not limited to leading planning testing implementation monitoring and maintenance <p> <li> <li> <p> Lead multifunctional groups to identify evaluate and propose solutions for business problems <p> <li> <li> <p> Function with a customer service mentality addressing their needs in perspective of the macro outcome <p> <li> <li> <p> Roadmap and plan opportunities for continuous improvement <p> <li> <li> <p> Document status process procedures etc transparently whereas anyone else can see whowhatwhenwherewhyhow something wasshould be done <p> <li> <li> <p> Lead independently in a dynamic environment <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 6+ years of <p> <ul> <li> <p> Experience in DevOps SRE or CloudOps <p> <li> <li> <p> Proficiency in Python and JavaScript NodeJS programming languages <p> <li> <li> <p> Proficiency in Terraform Serverless Cloudformation andor other IaC tools <p> <li> <li> <p> Experience with cloud computing such as AWS and GCP including GCP Functions andor Lambda <p> <li> <ul> <li> <li> <p> 3+ years experience in Identity Access Management products and frameworks such as Auth0 OIDC SAML OAuth 20 and LDAP <p> <li> <li> <p> Experience in the following is a bonus but not a requirement <p> <ul> <li> <p> Rust programming language <p> <li> <li> <p> Platforms such as GKE Kubernetes and Cloud Run <p> <li> <li> <p> CICD pipelines such as Github Actions AWS Codebuild GCP Cloud Build and Jenkins <p> <li> <li> <p> RDS and NoSQL database schemas and administration such as DynamoDB and MySQL <p> <li> <li> <p> Monitoring and logging with services such as CloudWatch Splunk Stackdriver <p> <li> <li> <p> Infoblox DNSIPAM appliance <p> <li> <li> <p> LDAP server administration <p> <li> <ul> <li> <li> <p> Commitment to our values <p> <ul> <li> <p> Welcoming differences <p> <li> <li> <p> Being relationshipminded <p> <li> <li> <p> Practicing responsible participation <p> <li> <li> <p> Having grit <p> <li> <ul> <li> <ul> <p> <strong> What youll get <strong> <p> <ul> <li> <p> Generous performancebased bonus plans to all eligible employees we share in our success as one team <p> <li> <li> <p> Rich medical dental and vision coverage <p> <li> <li> <p> Generous retirement contributions with 100 immediate vesting regardless of whether you contribute <p> <li> <li> <p> Quarterly allcompany wellness days where everyone takes a pause together <p> <li> <li> <p> Country specific holidays plus a day off for your birthday <p> <li> <li> <p> Onetime home office stipend <p> <li> <li> <p> Annual professional development budget <p> <li> <li> <p> Quarterly wellbeing stipend <p> <li> <li> <p> Considerable paid parental leave <p> <li> <li> <p> Employee referral bonus program <p> <li> <li> <p> Other benefits lifeADampD disability EAP etc varies by country <p> <li> <ul> <p> <strong> About Mozilla <strong> <p> <p> When you work at Mozilla you give yourself a chance to make a difference in the lives of web users everywhere And you give us a chance to make a difference in your life every single day Join us to work on the web as the platform and help create more opportunity and innovation for everyone online Were not a normal tech company The things we create prioritize people and their privacy over profits We exist to make the internet a healthier happier place for everyone <p> <p> <strong> Commitment to diversity equity and inclusion <strong> <p> <p> Mozilla believes in the value of diverse creative practices and forms of knowledge and knows diversity equity and inclusion are crucial to and enrich the companys core mission We encourage applications from everyone including members of all equityseeking communities such as but not limited to women racialized and Indigenous persons persons with disabilities persons of all sexual orientations gender identities and expressions <p> <p> We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as appropriate Please contact us at hiringaccommodationmozillacom to request accommodation <p> <p> We are an equal opportunity employer We do not discriminate on the basis of race including hairstyle and texture religion including religious grooming and dress practices gender gender identity gender expression color national origin pregnancy ancestry domestic partner status disability sexual orientation age genetic predisposition medical condition marital status citizenship status military or veteran status or any other basis covered by applicable laws Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior conduct or purpose <p> <p> Group C <p> <p> LIREMOTE <p> <p> Req ID R2408 <p><p>
Senior Sales Account Executive - Enterprise
Company: Emburse
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> At Emburse our mission is to help make our users lives and their businesses better We are dramatically transforming how organizations manage corporate expenses and invoices We humanize work by automating manual tasks and saving users time so they can focus on what matters most their family community or more rewarding work We help CFOs give their employees a simple and amazing experience while ensuring compliance and reducing costs Our solutions are tailored for companies from startups and SMBs to enterprises such as Microsoft Pinterest Bosch Bill amp Melinda Gates Foundation and Estee Lauder We have more than 18000 customers and 12 million users globally <p> <p> <p> <p> <strong> Senior Account Executives will focus on finding and closing deals with companies over 2500+ employees in size <strong> <strong> New Logo Sales <strong> Through a defined sales process and partnership with key sales leaders Account Executives and Senior Account Executives will strive to meet and exceed quarterly and annual sales goals <p> <p> <p> <p> <p> <p> <strong> About the role <strong> <p> <ul> <li> <p> Responsible for endtoend sales cycle management including sourcing qualifying negotiating and closing deals <p> <li> <li> <p> Articulate company services and benefits to potential clients through various communication channels <p> <li> <li> <p> Develop a deep understanding of territory competition and market trends to execute a strategic territory plan <p> <li> <li> <p> Create and implement sales strategies to increase revenue from existing customers and acquire new ones <p> <li> <li> <p> Build influential relationships and generate sales leads through partnerchannel networking while effectively demonstrating Emburse SaaS solutions and leading sales opportunities <p> <li> <li> <p> <strong> Range of $750K$1M+ Yearly Quota <strong> <p> <li> <ul> <p> <p> <p> <strong> Must have <strong> <p> <ul> <li> <p> <strong> 7+ years of experience selling financial SaaS solutions to companies with a minimum of 1500 employees <strong> <p> <li> <li> <p> <strong> New logo sales focus is required Hunter not a farmer <strong> <p> <li> <li> <p> Proven track record of closing sixfigure ARR license deals <p> <li> <li> <p> Proven track record of consistently finishing above annual quota <p> <li> <li> <p> Strong prospecting skills <p> <li> <li> <p> Ability to set manage and document agreed outcomes of successful meetings <p> <li> <li> <p> Keen curiosity about businesses how they work and specifically APFinanceExpense operations <p> <li> <li> <p> Strong presentation skills <p> <li> <ul> <p> <p> <p> <strong> Nice to have <strong> <p> <ul> <li> <p> <strong> Preference for experience in selling to companies with 25005000+ employees <strong> <p> <li> <li> <p> <strong> Knowledge of travel and expense andor APPayments management industry <strong> highly preferred <p> <li> <li> <p> Experience selling to finance personas <p> <li> <li> <p> Experience with <strong> MEDDPICC Challenger Sale <strong> <p> <li> <ul> <ul> <li> <p> LIVC1 <p> <li> <li> <p> LIRemote <p> <li> <ul> <p> <p> <p> <p> <p> Emburse provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics In addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities This policy applies to all terms and conditions of employment <p><p>
Account Manager, Mid-Market
Company: QuinStreet
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> <strong> Job Category <strong> <p> <p> <p> <p> Modernize Home Services is looking for a driven and confident Account Manager to help drive success amp growth for our customers within our fastestgrowing market segment MidMarket Its not just an Account Manager role you are responsible for strategically managing close relationships with top influencers and Clevel executives from Home Improvement Companies that generate $10M$50M Gross Revenue per Year for their respective organizations You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an assigned portfolio of 2030 active customers as well as onboarding and managing new customers as they are signed by our sales team You will serve as a subject matter expert on Modernizes digital marketing and lead generation solutions consulting with your customers to develop ways to maximize desired outcomes ensure ROI and create high customer satisfaction <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Partner with our clients to gain a deep understanding of their objectives approach results and challenges <p> <li> <li> <p> Create strategic account plans to attain client satisfaction retention and maximize the lifetime value of the partnership <p> <li> <li> <p> Meet with customers from Directors to Clevel executives to present consultative solutions to gain client commitment and campaign optimization <p> <li> <li> <p> Network with our account base and provide key recommendations testimonials and case studies to internalexternal stakeholders <p> <li> <li> <p> Partner with marketing sales product and engineering to see that the customer receives the highest standards of service from all parts of the organization <p> <li> <li> <p> Demonstrate a mastery of our solutions and the operational processes used for delivery <p> <li> <li> <p> Develop strategic plans to maximize opportunities while ensuring customer loyalty through consistent delivery excellence <p> <li> <li> <p> Own client health <p> <li> <li> <p> Positively challenge conventional thinking to find new and innovative ways to improve program success <p> <li> <li> <p> Contribute to proposals and strategic sales opportunities <p> <li> <li> <p> Intelligently relate business decisions back to the impact on our companys bottomline <p> <li> <li> <p> Mine and analyze data for insight to identify risk factors and ways to optimize performance <p> <li> <li> <p> Accurately forecast and track key account metrics <p> <li> <li> <p> Prepare and deliver account performance reports on an ongoing basis Integrate with the MidMarket team and the Modernize Home Services organization at large <p> <li> <li> <p> Embrace our core values amp work positively across all departments <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 2+ years account management experience <p> <li> <li> <p> Strong data analysis and analytical skills with experience using a business intelligence suite such as Tableau strongly preferred <p> <li> <li> <p> IntermediateStrong Excel and Salesforce skills <p> <li> <li> <p> Bachelors degree preferred <p> <li> <li> <p> Experience in lead generation digital demand generation marketing is a strong plus <p> <li> <li> <p> Experience with big box stores in the home improvement industry ie windows hvac solar and roofing is a plus <p> <li> <li> <p> Tactical sales background preferred gtHighly developed presentation skills preferred <p> <li> <li> <p> Exceptional communications skills verbal and written <p> <li> <li> <p> Strong business acumen with an ability to operate under pressure while making businesscritical decisions on a daily basis <p> <li> <li> <p> Proven track record of delivering a value proposition and successfully taking clients through onboarding stages to partnership maturation <p> <li> <li> <p> Adaptable and evenkeeled <p> <li> <li> <p> Detail and processoriented an ability to effectively prioritize workload Handle client emotion and objections in a positive solutionsbased manner <p> <li> <li> <p> Ability to thrive in an environment of change and uncertainty <p> <li> <ul> <p> <p> <p> The expected salary range for this position is $50000 USD to $70000 USD annually This salary range is an estimate and the actual salary may vary based on the Companys compensation practices The salary may be adjusted based on applicants geographic location The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units This position is eligible to participate in the Companys standard employee benefits programs which currently include health care benefits 2 retirement benefits 3 the amount of paid days off paid sick leave parental leave paid time off or vacation benefits 4 any other taxreportable benefits <p> <p> <p> <p> LIREMOTE <p> <p> <p><p>
Voice of the Customer Manager
Company: Lime
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> We are looking for someone who deeply cares about customer experience and is passionate about combining data and anecdotes to create compelling narratives that drive action and collaboration <p> <p> <p> <p> Lime is hiring a Voice of the Customer Manager to join our Customer Experience team In this role you will report to the Head of Customer Experience and Knowledge Sharing You will own all VOC programs to help Limers embrace a Customer Obsessed culture You will collaborate closely with every department in Lime starting with CX Product and Operations to empower everyone with clear and actionable insights to impact the rider experience <p> <p> <p> <p> A successful candidate is just as obsessed about the customer experience as we are and has a background building customerfirst solutions You have outstanding business acumen a restlessness to answer why questions and are passionate about using data to drive crossfunctional decision making You must have a collaborative work style an innovative mindset and an unparalleled work ethic You have experience working in an evolving startup environment You will be an in the moment problem solver with the ability to think about the short term and long term plan Youre energized about building and scaling and being part of a forwardthinking organization <p> <p> <p> <p> This is a remote position The ideal candidate will live in locations such as Los Angeles CA Chicago IL Austin TX Denver CO Boston MA Washington DC San Diego CA Philadelphia PA Portland OR <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own the VOC program defining and managing to program KPIs and goals <p> <li> <li> <p> Elevate the customers voice in key business strategic decisions by leveraging VOC data <p> <li> <li> <p> Define a rubric for how different types of feedback is handled across the business <p> <li> <li> <p> Engage with key stakeholders developing a comprehensive and engaging narrative and conducting regular reviews of insights and actions <p> <li> <li> <p> Provide a holistic view of the customer by synthesizing information from VOC Customer Advisor Panels research and external market data <p> <li> <li> <p> Make our customer experiences better by listening to their experiences and crafting opportunities to improve address their concerns <p> <li> <li> <p> Ensure every cross functional partner understands the friction and painpoints of the customer journey <p> <li> <li> <p> Enhance and maintain visual representations of data to effectively track business metrics and draw attention to CX issues across different business units and segments <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 3+ years of program or project management experience <p> <li> <li> <p> 3+ years of defining and implementing process improvement initiatives using data and metrics experience <p> <li> <li> <p> Highly customercentric and has an intuitive understanding of customerclient needs <p> <li> <li> <p> Demonstrated ability to use data and dive deep into operational details to creatively solve problems find ways to improve and track results <p> <li> <li> <p> Ability to build trust interact globally with all levels of the organization and able to effectively communicate and influence team members andor partners across cultures <p> <li> <li> <p> Comfortable juggling a wide range of responsibilities at the same time meeting established deadlines <p> <li> <li> <p> Bonus startup zendesk and google suite experience <p> <li> <ul> <p> <p> <p> <p> <p> The anticipated salary range for this position is $92000$152000 Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Director - Global Benefits
Company: Rackspace
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Our Director Global Benefits manages the worldwide benefits plan and philosophy to make sure it matches up with the companys strategy values and culture They lead the way in creating organizing rolling out and overseeing all of the organizations global benefits programs for employees like health and wellness retirement time off and more They will handle budgeting and staffing decisions and makes sure everything is in line with the law and regulations Also takes on the role of guiding and supporting team members to help them grow and succeed <p> <p> <p> <p> This role is Remote in the United States <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Researches and develops market competitive strategy for all benefit programs to attract and retain talent in alignment with overall total rewards philosophy and strategy <p> <li> <li> <p> Prepares qualitative and quantitative analytics in collaboration with Finance to support development of costeffective benefit programs including proposals for program changes utilization vendor performance trends and program analysis <p> <li> <li> <p> Ensures compliance with all relevant legal and regulatory requirements and maintain effective governance processes <p> <li> <li> <p> Optimizes cost of benefits programs between company and employee to meet organizational goals <p> <li> <li> <p> Leads global relationship management and drive ongoing communication across regional and local teams Develops strategy and tools to drive effective communication of benefit strategies and programs <p> <li> <li> <p> Oversees the selection and implementation process for vendors and plans and negotiate coverage services and costs with carriers and brokers <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Strong understanding of employee global benefit programs and administration with specific skills in developing and administering organizationwide benefit programs Understands key business drivers and risks and how employee benefits should be aligned to support strategic objectives <p> <li> <li> <p> Organizes and presents detailed and complex information clearly and effectively Can interact and influence at all levels of the organization Demonstrates strong technical skills and has excellent analytical and problem solving skills <p> <li> <li> <p> Ability to handle multiple projects simultaneously prioritizing workloads to meet competing deadlines <p> <li> <li> <p> Applies varying leadership traits that create solutions and results to unexpected situations Manage mentor coach and motivate the team to problem solve and achieve their goals Ability to build relationships with key strategic partners <p> <li> <li> <p> Provides strong people management project management organizational change and consulting skills <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> At least 10+ years of employee benefits design and administration experience as well as management experience <p> <li> <li> <p> Global benefits management experience <p> <li> <li> <p> Bachelors Degree Required <p> <li> <ul> <p> <p> <p> <p> <p> $143700 $245520 a year <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range of Colorado applicants for this role is $143700 $210760 <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <p> <p> $153000 $224400 <p> <p> The anticipated starting pay range of California Washington state and New York City applicants for this role is $167400 $245520 <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p> <p> <p> <p> <p><p>
Senior Benefits Administrator
Company: HubSpot
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> 1046963 <strong> <p> <p> Our HubSpot People Operations team prides itself on our innovative and flexible approach to HR and we are looking for an exceptional individual to join our team as a Senior Benefits Administrator This position is ideal for someone who has a passion for helping others great attention to detail and an interest in growing their career within the Total Rewards space <p> <p> As a trusted member of the People Operations team you will be responsible for the daytoday administration of benefits programs as well as exciting initiatives to support employees You will be a main point of contact for employee benefits compliance and programs in NAM Canada Colombia and US <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Oversee and administer global benefit programs throughout the NAM region <p> <li> <li> <p> Implement new automation and process improvements to ensure scalability of benefitsprograms <p> <li> <li> <p> Complete enrollment processing tasks auditing employee resolution etc <p> <li> <li> <p> Develop maintain and deliver benefit communications including employee onboarding open enrollment intranet sites and other initiatives <p> <li> <li> <p> Utilize global benchmarking and gap analysis to develop and maintain project plans for ongoing annual review of benefits and new expansions <p> <li> <li> <p> Lead implementation of benefits in new and existing entities including creation of benefit playbooks <p> <li> <li> <p> Collaborate with and manage relationships with external providers vendors and brokers and ensure timely renewals launchimplementation of new benefits and resolution of employee inquiries <p> <li> <li> <p> Ensure compliance with statutory requirements and regulations and develop business processes to ensure ongoing compliance <p> <li> <li> <p> Partner and collaborate with cross functional teams including Payroll Legal Finance and teams within People Operations HRBPs WorkdayHRIS <p> <li> <li> <p> Perform audits and reconciliation of benefits related enrollments billing and data to ensure accuracy <p> <li> <li> <p> Other benefit projects and assignments as necessary <p> <li> <ul> <p> <strong> Skills amp Qualifications <strong> <p> <ul> <li> <p> Bilingual in English and Spanish <p> <li> <li> <p> Experience in benefit administration amp program management in NAM <p> <li> <li> <p> Ability to work in fastpaced environment and collaborate across various stakeholders <p> <li> <li> <p> Excellent project management skills with ability to manage multiple projects and priorities and carrierbroker relationships <p> <li> <li> <p> Strong interpersonal and communication skills and the abilitydesire to coach and mentor others on the team <p> <li> <li> <p> Knowledge of regulations compliance and reporting requirements <p> <li> <li> <p> Strong attention to detail analytical and execution skills and ability to implement and execute new processes <p> <li> <li> <p> Strong customer service focus with ability to work with confidential information and consistently exercise good judgment <p> <li> <ul> <p> LIEC3 <p> <p> <strong> Cash compensation range <strong> 5760086400 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Senior IT Systems Engineer
Company: Chainlink Labs
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Security Team <strong> <p> <p> The security department is the guardian of Chainlink Labs people and infrastructure Its principal objective is to safeguard Chainlink Labs and its assets against potential threats from any external or internal source This mission is accomplished through a combination of specialized security engineering the deployment of cuttingedge technologies forwardthinking policy development and the training of highly skilled securityaware personnel throughout the entire organization <p> <p> <p> <p> As an indispensable component of the larger organization the team seeks to promote a widely understood culture of security safeguarding our most valuable assets while remaining agile and accessible to all employees and the community <p> <p> <p> <p> The Senior IT Systems Engineer is an experienced IT developer dedicated to building world class infrastructure automation and process while delivering exceptional customer service In this role you will be a founding member of our growing IT team and engineer solutions across identity endpoint management core infrastructure and employee productivity systems This position is a groundfloor opportunity to help shape the future of the IT organization <p> <p> <p> <p> IT is part of our Security function and you will work closely with the Security team to plan implement and communicate initiatives to increase both productivity amp security This role is ideal for an individual that has a strong aptitude for handson engineering work and developing new processes <p> <p> <p> <p> This role is also a careerdefining opportunity as you will be a part of a fastgrowing tech company that is successfully implementing a key piece of the worlds blockchain infrastructure designed to power the digital agreements of the future <p> <p> <p> <p> <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Force multiply company wide productivity and security by engineering identity and access management related solutions <p> <li> <li> <p> Leverage and expand the implementation of our SSO identity lifecycle workflow automation and application integration platform <p> <li> <li> <p> Design build and implement endpoint device management policies and procedures infrastructure and supporting systems <p> <li> <li> <p> Deploy technical fixes across multiple platforms including MacOS Linux and Windows <p> <li> <li> <p> Proficiently stand up scale and maintain core IT infrastructure in a public cloud environment like AWS <p> <li> <li> <p> Eliminate manual effort through automation across core productivity tooling by developing custom apps <p> <li> <li> <p> Onboard and operationalize new solutions that solve the highest leverage business challenges <p> <li> <li> <p> Anticipate the needs of our business while continuously seeking opportunities to innovate and improve the employee experience <p> <li> <li> <p> Develop strategic partnerships within the organization and find ways to reduce operational friction <p> <li> <li> <p> Own the endtoend planning execution and delivery of projects within your scope of responsibility <p> <li> <li> <p> Define new runbooks for operational effectiveness while also optimizing existing documentation <p> <li> <li> <p> Mentor other members of IT to uplevel the team <p> <li> <li> <p> Become a culture carrier as an early employee in a fast paced startup environment <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 10+ years of experience in an IT related position <p> <li> <li> <p> Strong expertise w advanced IAM administration and engineering including development integration with SSO leveraging associated APIs connectors custom rules workflows and automations <p> <li> <li> <p> Strong expertise in scripting languages such as Python and Bash <p> <li> <li> <p> Expertise administering MDM Platforms such as Jamf or VMWare Workspace ONE <p> <li> <li> <p> Expertise hosting and maintaining AWS infrastructure with strong working knowledge of AWS compute storage networking database security and management services <p> <li> <li> <p> Experience hosting and managing Atlassian Suite products within AWS <p> <li> <li> <p> Expertise with software development methodologies such as Agile or Scrum and version control systems like Git <p> <li> <li> <p> Expertise managing core SaaS Products such as Okta GSuite Jira Confluence and Slack <p> <li> <li> <p> Expertise managing and supporting major operating systems such as MacOS Linux and Windows in startup and enterprise environment <p> <li> <li> <p> Experience with a variety of Linux distributions such as Ubuntu NixOS Red Hat and CentOS <p> <li> <li> <p> Working knowledge of DevOps management tools such as Ansible Puppet Terraform or Chef and containerization tools like Docker and Kubernetes <p> <li> <li> <p> Ability to learn and apply new technologies or concepts quickly <p> <li> <li> <p> Adept at identifying and rapidly creating solutions to resolve gaps while staying cognizant of our overall priorities <p> <li> <li> <p> Strong communication skills both written and verbal able to document architecture diagrams and present technical concepts to stakeholders with various levels of technical understanding <p> <li> <li> <p> Strong knowledge of security best practices <p> <li> <li> <p> ITIL certification or working knowledge <p> <li> <ul> <p> <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Director - User Experience Research
Company: Syndigo
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The <strong> Director of UX Research <strong> at Syndigo will play a pivotal role in shaping how our thousands of clients interact with our products and services driving greater value growth and efficiency Success in this role hinges on delivering actionable insights that fuel innovation across product development teams streamlining complexity for our users Collaborating closely with colleagues from Design Product Management Technology Sales and others youll craft product experiences tailored to a diverse customer base Additionally youll catalyze a culture of learning within the organization guiding others on effective research practices and maximizing the impact of our findings As part of our mission to empower users with seamless interfaces we are seeking a passionate and experienced leader to spearhead our UX initiatives ensuring excellence in every interaction Join us in driving innovation and creating intuitive engaging experiences that delight customers worldwide <p> <p> <strong> HOW WELL BE WILLING TOGETHER DAY TO DAY <strong> <p> <ul> <li> <p> Develop and execute a comprehensive UX research strategy aligned with business goals and user needs <p> <li> <li> <p> Conduct thorough user research including interviews surveys and usability testing to gather insights and inform product enhancements <p> <li> <li> <p> Create and maintain user personas to guide design decisions and ensure a usercentered approach <p> <li> <li> <p> Design and iterate on prototypes and wireframes to visualize and communicate design concepts effectively <p> <li> <li> <p> Collaborate with crossfunctional teams to design intuitive and visually appealing user interfaces that prioritize usability and accessibility <p> <li> <li> <p> Plan and facilitate usability testing sessions to evaluate the effectiveness of designs and gather feedback for iterative improvements <p> <li> <li> <p> Ensure that all products meet accessibility standards and advocate for inclusive design principles throughout the organization <p> <li> <li> <p> Hire and mentor a team of UX researchers fostering a culture of creativity collaboration and continuous learning <p> <li> <li> <p> Partner with product managers developers and other stakeholders to align UX priorities with product roadmaps and business objectives <p> <li> <li> <p> Stay abreast of industry trends and best practices in UX design and research and champion innovative approaches to enhance the user experience <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 8+ years of experience in UX research with a proven track record of success in a SaaS or technologydriven environment <p> <li> <li> <p> BABS in psychology humancomputer interaction or related field Advanced degree MAMS in a relevant field is a plus <p> <li> <li> <p> Strong strategic planning and analytical skills with the ability to translate user insights into actionable strategies that drive business results <p> <li> <li> <p> Passionate about understanding user needs and advocating for their interests throughout the product development lifecycle <p> <li> <li> <p> Excellent at leading and motivating crossfunctional teams with a collaborative and empowering leadership style that fosters innovation and excellence <p> <li> <li> <p> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to diverse audiences <p> <li> <li> <p> You thrive in a fastpaced and dynamic environment with the ability to adapt quickly to changing priorities and business requirements <p> <li> <li> <p> Commitment to staying ahead of industry trends and continuously expanding your knowledge and skills in UX design and research <p> <li> <ul> <p> <p><p>
Corporate Account Executive
Company: Webflow
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web <p> <p> Were looking for a <strong> Corporate Account Executive <strong> to help us develop and implement strategies to grow Webflows presence upmarket and build meaningful relationships with both potential and existing customers <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States amp ON Canada Eastern Time Zone <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> For this role candidates must be legally authorized to work in the United States without the need for Webflows sponsorship for an immigrationrelated employment benefit ie a work visa work permit etc <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $190000 $210000 <p> <li> <li> <p> Zone B $181000 $200000 <p> <li> <li> <p> Zone C $171000 $189000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $230000 $254000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Corporate Sales <p> <li> <ul> <p> As a <strong> Corporate Account Executive <strong> youll <p> <ul> <li> <p> 3+ years of experience closing complex multistakeholder sales cycles with a SaaS product <p> <li> <li> <p> Meet with potential customers deeply understand their problems and assess whether or not Webflow is a good fit <p> <li> <li> <p> Build a sales pipeline with heavy outbound focus <p> <li> <li> <p> Create and drive outbound opportunities through account planningPOVs partnering with SDR and cold messaging <p> <li> <li> <p> Drive the full sales cycle from identifying new prospects to close <p> <li> <li> <p> Establish and maintain relationships with key stakeholders within prospect and customer accounts <p> <li> <li> <p> Negotiate annual or multiyear software contracts <p> <li> <li> <p> Position and communicate Webflows vision solution and value propositions <p> <li> <li> <p> Work crossfunctionally with marketing product design education and engineering to execute sales strategy <p> <li> <li> <p> Collaborate with Customer Success to build highquality onboarding and customer experiences <p> <li> <ul> <p> That said these responsibilities are just the start At Webflow we encourage you to contribute wherever your interests take you and shape your role accordingly <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as an <strong> Corporate Account Executive <strong> if you have <p> <ul> <li> <p> Proven ability to close complex sales cycles with a SaaS product <p> <li> <li> <p> Experience working crossfunctionally with teams like product engineering support and marketing <p> <li> <li> <p> Love for testing tracking and iterating on your process <p> <li> <li> <p> The ability to thrive in ambiguity and work autonomously <p> <li> <li> <p> Passion or interest in the nocode space <p> <li> <li> <p> Knowledge of or interest in web design development or Webflow products <p> <li> <li> <p> A growth mindset <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflow Applicant Privacy Notice <em> <a> <p><p>