Selective Service Registration Jobs in USA
420,947 open positions · Updated daily
Looking for Selective Service Registration jobs in USA? Browse our curated listings with transparent salary information to find the perfect Selective Service Registration position in the USA area.
Senior Account Executive - Mid Market Payroll & HR Solutions
Company: Restaurant365
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As a Senior Account Executive for Mid Market Payroll and HR Solutions you will be responsible for selling the R365 Workforce Solution and any related products to net new opportunities <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Manage entire Payroll and HR sales cycle from discovery to close <p> <li> <li> <p> Generate and develop new opportunities to increase revenue <p> <li> <li> <p> Work with the Manager Payroll and HR Solutions to maintain accurate pipeline and forecast <p> <li> <li> <p> Work with the AccountingOperations Account Executives to gain traction with mid market accounts <p> <li> <li> <p> Anticipate and discuss prospect needs and facilitate solutions <p> <li> <li> <p> Act as subject matter expert regarding Workforce Solutions and continually maintain knowledge of solutions and any related products <p> <li> <li> <p> Network with existing customers and vendor partners to build and maintain longlasting business relationships <p> <li> <li> <p> Continual industry research to identify trends in the marketplace <p> <li> <li> <p> Strategically build and work pipelines of prospects that lead to customer acquisition <p> <li> <li> <p> Research and develop sales leads through cold calling efforts networking hosting events door swings <p> <li> <li> <p> Develop and execute sales strategy <p> <li> <li> <p> Maintain accurate prospect pipelines and revenue forecasts <p> <li> <li> <p> Become R365s brand ambassador by gaining indepth knowledge of the R365 platform to present to prospective clients <p> <li> <li> <p> Demonstrate adaptability and flexibility as part of a rapidly growing team and company <p> <li> <li> <p> Provide exceptional customer service and maintain customer relationship throughout implementation and postsale <p> <li> <li> <p> Work with Sales Engineers to perform demos conduct requirements analysis amp scoping <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> Bachelors degree preferred or an equivalent combination of education training and experience <p> <li> <li> <p> 5+ years of proven Sales experience preferably in the human capital management HCM industry <p> <li> <li> <p> Knowledge of restaurant operations and technology preferred <p> <li> <li> <p> Ability to analyze the needs of a client and provide strategic business solutions for successful outcomes <p> <li> <li> <p> Highly motivated and resultsoriented <p> <li> <li> <p> Experience with Salesforce or similar customer relationship management CRM software <p> <li> <li> <p> Strong presentation skills <p> <li> <li> <p> Excellent and concise verbal written and interpersonal communication skills <p> <li> <li> <p> Ability to adapt to and follow a sales process <p> <li> <li> <p> Ability to negotiate and problemsolve <p> <li> <li> <p> Organization and time management skills <p> <li> <li> <p> Enthusiasm confidence initiative and passion <p> <li> <li> <p> Advanced knowledge and skills in Microsoft Office Suite products Word Excel Outlook and PowerPoint <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $107K$126K + Commission The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Executive Assistant
Company: StackAdapt
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> StackAdapt is a selfserve advertising platform that specializes in multichannel solutions including native display video connected TV audio ingame and digital outofhome ads We empower hundreds of digitallyfocused companies to deliver outcomes and exceptional campaign performance everyday StackAdapt was founded with a vision to be more than an advertising platform its a hub of innovation imagination and creativity <p> <p> <p> <p> StackAdapt is a selfserve advertising platform that specializes in multichannel solutions including native display video connected TV audio ingame and digital outofhome ads We empower hundreds of digitallyfocused companies to deliver outcomes and exceptional campaign performance everyday StackAdapt was founded with a vision to be more than an advertising platform its a hub of innovation imagination and creativity <p> <p> <p> <p> The Executive Assistant provides highlevel administrative support to executives by handling information requests performing clerical functions and maintaining executive calendars As a rapidly growing company there are many competing priorities for our leaders and the Executive Assistant provides support and solutions to help navigate their busy workload The position requires discretion excellent organizational skills and the ability to handle sensitive information confidentially <p> <p> <p> <p> StackAdapt is a Remote First company We are open to candidates located anywhere in the US and Canada for this position <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Proactively manage SVP and VPs daily schedule including planning and prioritizing meetings and appointments <p> <li> <li> <p> Facilitate communication between the SVP and VPs and external clients internal team members and other stakeholders <p> <li> <li> <p> Organize travel arrangements and itineraries for business trips <p> <li> <li> <p> Handle personal reimbursements and other confidential administrative tasks <p> <li> <li> <p> Prepare documents reports and presentations for executive meetings and events <p> <li> <li> <p> Assist with coordinating offsite meetings and events including food ordering meeting needs agenda support and note taking <p> <li> <li> <p> Anticipate the needs of the executive and proactively address issues before they arise <p> <li> <li> <p> Organize and maintain executive files records and documentation <p> <li> <li> <p> Support project teams by tracking deadlines organizing resources and helping to keep projects on schedule <p> <li> <ul> <p> <p> <p> <strong> What youll bring to the table <strong> <p> <ul> <li> <p> Proven experience as an Executive Assistant Chief of Staff or similar role <p> <li> <li> <p> Outstanding organizational and timemanagement abilities <p> <li> <li> <p> Proficiency in office productivity software such as Microsoft Office Suite Word Excel PowerPoint Outlook and Google Workspace Gmail Google Meets Slack <p> <li> <li> <p> Excellent communication skills both written and verbal <p> <li> <li> <p> Discretion and trustworthiness when handling confidential information <p> <li> <li> <p> Ability to prioritize tasks and work efficiently under pressure <p> <li> <li> <p> Detailoriented with a high level of accuracy in work <p> <li> <li> <p> Familiarity with project management tools and software is a plus <p> <li> <ul> <p> <p> <p> <strong> StackAdapters enjoy <strong> <p> <ul> <li> <p> Highly competitive salary <p> <li> <li> <p> RRSP401K matching <p> <li> <li> <p> 3 weeks vacation + 3 personal care days + 1 Culture amp Belief day + birthdays off <p> <li> <li> <p> Access to a comprehensive mental health care platform <p> <li> <li> <p> Health benefits from day one of employment <p> <li> <li> <p> Work from home reimbursements <p> <li> <li> <p> Optional global WeWork membership for those who want a change from their home office <p> <li> <li> <p> Robust training and onboarding program <p> <li> <li> <p> Coverage and support of personal development initiatives conferences courses etc <p> <li> <li> <p> Access to StackAdapt programmatic courses and certifications to support continuous learning <p> <li> <li> <p> An awesome parental leave policy <p> <li> <li> <p> A friendly welcoming and supportive culture <p> <li> <li> <p> Our social and team events <p> <li> <ul> <p> <p> <p> <p> <p> If this role interests you we encourage you to submit an application We will endeavour to review and respond in a timely manner however this may take a few weeks so please be patient <p> <p> <p> <p> <em> StackAdapt is a diverse and inclusive team of collaborative hardworking individuals trying to make a dent in the universe No matter who you are where you are from who you love follow in faith disability or superpower status ethnicity or the gender you identify with if youre comfortable let us know your pronouns you are welcome at StackAdapt If you have any requests or requirements to support you throughout any part of the interview process please let our Talent team know <em> <p> <p> <p> <p> <strong> About StackAdapt <strong> <p> <p> <p> <p> Weve been recognized for our diverse and supportive workplace high performing campaigns awardwinning customer service and innovation Weve been awarded <p> <p> <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomstackadaptnamedadagesbestplacetowork2024utmsource=linkedinamputmmedium=organicsocialamputmcampaign=adagesbestplacetowork2024amputmcontent=blog rel=noopener noreferrer nofollow target=blank> Ad Age Best Places to Work 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomg22024bestsoftwareawards rel=noopener noreferrer nofollow target=blank> G2 Top Software and Top Marketing and Advertising Product for 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestplacestoworkuk rel=noopener noreferrer nofollow target=blank> Campaigns Best Places to Work 2023 for the UK <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcombestworkplacesforwomenlist rel=noopener noreferrer nofollow target=blank> 2024 Best Workplaces for Women <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestworkplacesincanadalist rel=noopener noreferrer nofollow target=blank> in Canada <a> by Great Place to Work® <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsstackadaptreviews rel=noopener noreferrer nofollow target=blank> 1 DSP on G2 and leader in a number of categories including CrossChannel Advertising <a> <p> <p> <p> <p> LIRemote <p><p>
Manager - Customer Success
Company: Flock Safety
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <p> <strong> The Opportunity <strong> <p> <p> Flock Safety is looking for a Manager of Customer Success to lead and coach a team of CSMs to deliver value and an exceptional experience to our law enforcement customers <p> <p> This is a fully remote position with expectations that this individual will travel on site to customers and their team as necessary This role will require exemplary leadership skills the ability to manage multiple projects at once critical thinking starttofinish ownership a passion for building strong relationships a desire to coach CSMs and effective communication throughout every interaction <p> <p> <strong> The Skillset <strong> <p> <ul> <li> <p> 3+ years experience leading customer facing teams preferably customer success in a SaaS environment <p> <li> <li> <p> Proven ability to build and manage relationships internally and externally preferably in a SaaS environment <p> <li> <li> <p> Comfortable with deescalation management and navigating tough conversations with a solutionsoriented mindset <p> <li> <li> <p> Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges <p> <li> <li> <p> Can deliver honest and productive feedback to individuals on their team <p> <li> <li> <p> Communicates clearly and concisely about both technical and nontechnical subject matter <p> <li> <li> <p> Diplomatic tactful and poised under pressure with a high comfort with ambiguity <p> <li> <li> <p> Demonstrate strong followthrough and ability to selfmanage multiple tasks and projects at once <p> <li> <li> <p> Passionate about Customer Success the people the relationships and the interactions that drive mutually beneficial results <p> <li> <li> <p> Team player that contributes positively to overall team morale and company culture <p> <li> <li> <p> Willingness to travel <p> <li> <li> <p> Experience using Gainsight or another CS platform preferred <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <p> <strong> 90 Days at Flock <strong> <p> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Manager Customer Success at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Get to know the product <p> <li> <li> <p> Build relationships and trust with your team 812 CSM <p> <li> <li> <p> Attend CSM Calls dive into Gainsight review OKRs and meet with all direct reports <p> <li> <li> <p> Deepen your understanding of the sales process and our customers by listening to call recordings across the buyers journey in each segment <p> <li> <li> <p> By the end of the 30 days start a meeting operating rhythm with your team and crossfunctional partners 11s team meetings other <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Continue getting to know the customer <p> <li> <li> <p> Create a coaching frame work <p> <li> <li> <p> Establish a project plan <p> <li> <li> <p> Start work tracking in order to help your team achieve their goals <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Coach the team to drive Net Revenue Retention through proactive and strategic engagementexpansion efforts <p> <li> <li> <p> Ensure communication and collaboration with leaders across the business to achieve the most value possible for our customers <p> <li> <li> <p> Create processes and systems to drive raving promoters we have a product that our customers truly love its your opportunity to ensure our largest customers are seeing value from it <p> <li> <ul> <p> <strong> The Interview Process <strong> <p> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Executive Review A chance to meet an executive and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <p> <strong> The Perks <strong> <p> <p> <strong> 💰Salary amp Equity In this role youll receive a starting salary of $11500000$145000K as well as stock options <strong> <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Customer Success Manager I
Company: ExtraHop
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <ul> <li> <p> Engage ExtraHop endusers to provide targeted assistance and enablement <p> <li> <li> <p> Evaluate the operationalization of the ExtraHop install and deliver recommendations to increase value and adoption of the platform <p> <li> <li> <p> Play a leading role in assessing customer needs and coordinating highvalue services such as ExtraHop Professional Services and advanced training <p> <li> <li> <p> Lead and facilitate new customers initial onboarding and introduction to ExtraHop <p> <li> <li> <p> Champion customer needs and opportunities for product enhancement with ExtraHop development teams <p> <li> <li> <p> Assess and document customer health and maturity levels to improve customer engagement strategy <p> <li> <li> <p> Play a leading role in establishing trusted advisor status with our customers <p> <li> <li> <p> Anticipate customer satisfaction issues and recommend interventions to mitigate a churn or down sell event <p> <li> <li> <p> Develop and maintain Customer Success Plans documenting customers desired outcomes and value expectations <p> <li> <li> <p> Promote customers use of our community platform and selfservice capabilities <p> <li> <li> <p> Develop deep customer relationships across the customer organizations with key stakeholders and technology leaders <p> <li> <li> <p> Recognize organic opportunities for expansiongrowth and engage Sales team to pursue <p> <li> <li> <p> Host and conduct recurring customer meetings working sessions and Annual Business Reviews with customers <p> <li> <li> <p> Operate as the nexus for customer engagement and strategy with other ExtraHop teams such as Sales Marketing Product and Support <p> <li> <ul> <p> <p> <p> <strong> Required Qualifications And Experience <strong> <p> <ul> <li> <p> Associates degree or equivalent experience ideally in Business or Information Technology <p> <li> <li> <p> Minimum of 23 years experience with customer success andor project coordination <p> <li> <li> <p> Experience working with Channel Partners <p> <li> <li> <p> Effective communication skills both verbal and written <p> <li> <li> <p> Ability to multitask in a fastpaced but supportive environment <p> <li> <li> <p> Excellent attention to detail <p> <li> <li> <p> Process driven with strong administrative skills <p> <li> <li> <p> Proficient user of the Salesforcecom CRM or similar <p> <li> <li> <p> Basic knowledge of Information Technology networking principles and application protocols <p> <li> <li> <p> Intermediate level skills with Microsoft Excel must be familiar with formulas and basic data manipulation amp analysis <p> <li> <ul> <p> <p> <p> $63000 $78000 + benefits <p> <p> Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time <p> <p> <p><p>
Customer Service Rep - Health Management
Company: American Specialty Health Incorporated
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> American Specialty Health Incorporated is seeking a Customer Service Representative to join our ASHCare Member Support team The primary purpose of this position is to provide customer service to members who are seeking or utilizing Health Management programs <p> <p> Fulltime and parttime regular employees starting pay at $15hour with potential of $16hour within first year plus merit Additional bonus opportunities based on meeting Key Job Accountabilities KJA after 6 12 and 24 months <p> <p> <strong> Remote Worker Considerations <strong> <p> <p> Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with companyprovided technology equipment This remoteWFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network minimum internet download of 50 Mbps and 10 Mbps upload speed <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Receives and responds to telephone calls from members and health plansemployer groups <p> <li> <li> <p> Demonstrates knowledge and understanding of all ASH products and programs through consistent proficiency in quality quantity and responsiveness <p> <li> <li> <p> Responsive to customer contacts in a professional accurate timely and courteous manner <p> <li> <li> <p> Ascertains the nature of the contact and records information in the appropriate system <p> <li> <li> <p> Provides accurate answers to member inquires by following standard policies and procedures <p> <li> <li> <p> Interacts in a positive respectful manner and establishes and maintains cooperative working relationships with internal and external customers <p> <li> <li> <p> Utilizes defined criteria to determine member qualification for Health Management programs <p> <li> <li> <p> Coordinates collection of necessary information including member copays or payments when necessary <p> <li> <li> <p> Coordinates access to Health Management coaches when clinical advice or information is necessary to support the member <p> <li> <li> <p> Coordinates appointment scheduling for applicable Health Management programs and initiates appointments on behalf of Health Management coaches <p> <li> <li> <p> Forwards documentation to Research Team for follow up if inquiry requires additional action <p> <li> <li> <p> Analyzes information problems issues situations and procedures to develop effective solutions to ensure member satisfaction with the Health Management programs <p> <li> <li> <p> Researches unique questions using all available resources Refers difficult issues to Supervisor for appropriate answers <p> <li> <li> <p> Handles all issues requiring additional action within the necessary timeframes <p> <li> <li> <p> Manages time to ensure calls are answered within required timeframes and appropriate follow up is conducted in a timely manner <p> <li> <li> <p> Exercises strict confidentiality in all matters relating to the member experience with Healthyroads <p> <li> <li> <p> Attends and participates in employee and other meetings to discuss issues and foster teamwork among department personnel <p> <li> <li> <p> Places outbound outreach calls to members who were referred to the program by Health Advocates DM or another identified referral source when requested <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> High school diploma or equivalent required <p> <li> <li> <p> Minimum 1 year Customer Service experience with at least 6 months Customer Service experience in an inbound Customer Service Call Center servicing members <p> <li> <li> <p> Experience in healthcare preferred <p> <li> <li> <p> Basic experience with MS Office <p> <li> <ul> <p> <strong> Core Competencies <strong> <p> <ul> <li> <p> Demonstrated ability to interact in a positive respectful manner and establish and maintain cooperative working relationships <p> <li> <li> <p> Ability to display excellent customer service to meet the needs and expectations of both internal and external customers <p> <li> <li> <p> Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment <p> <li> <li> <p> Ability to effectively organize prioritize multitask and manage time <p> <li> <li> <p> Demonstrated accuracy and productivity in a changing environment with constant interruptions <p> <li> <li> <p> Demonstrated ability to analyze information problems issues situations and procedures to develop effective solutions <p> <li> <li> <p> Ability to exercise strict confidentiality in all matters <p> <li> <ul> <p> <strong> Mobility <strong> <p> <p> Primarily sedentary able to sit for long periods of time <p> <p> <strong> Physical Requirements <strong> <p> <p> Ability to speak see and hear other personnel andor objects Ability to communicate both in verbal and written form Ability to travel within the facility Capable of using a telephone and computer keyboard Ability to lift up to 10 lbs <p> <p> <strong> Environmental Conditions <strong> <p> <p> Workfromhome WFH environment <p> <p> <strong> American <strong> <strong> Specialty Health is an Equal OpportunityAffirmative Action Employer <strong> <p> <p> All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law <p> <p> Please view Equal Employment Opportunity Posters provided by OFCCP <a class=fontbold underline fontbold underline fontbold underline href=httpwwwdolgovofccpregscompliancepostersofccposthtm rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability To request an accommodation contact our Human Resources Department at 800 8483555 x6702 <p> <p> ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information <p> <p> LIRemote <p><p>
Program Director - States Portfolio
Company: Nava
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Nava <strong> <p> <p> Nava is a consultancy and public benefit corporation working to make government services simple effective and accessible to all Since 2013 federal state and local government agencies have trusted Nava to build transformative digital services to help people access public benefits Meeting our mission is an opportunity to restore trust between people and public institutions We focus on populations that are the least protected because the stakes are higher <p> <p> <p> <p> As a client services company we work with government agencies to improve how people apply for benefits navigate their health care and more We bill for our time selling our expertise and problemsolving methodology to government clients Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience <p> <p> <p> <p> These endusersthe humans who benefit from our workare at the core of everything we do We research beneficiaries needs to help our government clients better deliver on their missions providing everyone at Nava opportunities to do meaningful impactful work <p> <p> <p> <p> <strong> Position Summary <strong> <p> <p> Nava is at the forefront of reimagining how our government serves its people and were looking for a Program Director to lead the delivery and client engagement efforts on a portfolio of strategic contracts <p> <p> At Nava members of the Program leadership team are responsible for client trust and relationships team clarity and health staffing contract management profit amp loss and organic growth Details are in the What Youll Do section below <p> <p> <p> <p> Navas Program Directors oversee delivery outcomes and client relationships directing large 50people+ teams to create positive delivery environments <p> <p> <p> <p> <strong> Opportunities and Challenges <strong> <p> <p> Nava provides opportunities to do meaningful impactful missionoriented work As a public benefit corporation we have a social mission written into our founding charter The people who work at Nava have a fiduciary duty to our stated mission to improve access effectiveness and simplicity of government services We see this as an opportunity but it is also important to highlight the challenges we face in advance <p> <p> <p> <p> You will be working within the government ecosystem which means working dynamically with other government contractors and civil servants Working with people outside of your company means youll likely encounter different working styles cultural norms and be responsible for maintaining order and focus without authority At the same time working as part of a larger team allows us to deliver on projects of larger scale and complexity <p> <p> <p> <p> The government contracting ecosystem is a compliancedriven multistakeholder environment particularly when compared to the operating environments of companies of our size in the private sector Successful members of our team understand how to be innovative within this environment when responding to proposals or delivering software and infrastructure Finding and recommending ways to improve the way government digital services are procured and built is one of the highestleverage ways we help fulfill our mission <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> <strong> Client trust and relationships <strong> <p> <li> <li> <p> Exceed the expectations of our government partners by cultivating strong trusting relationships and maintaining high situational awareness at the agency level <p> <li> <li> <p> Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them issues can span delivery process culture expectation setting staffing contract milestones finances <p> <li> <li> <p> Engage our clients on a continuing basis to ensure their needs are met or exceeded understand their vision collaboratively solve issues and communicate our progress transparently <p> <li> <ul> <ul> <li> <p> <strong> Organicadjacent growth and recompetes <strong> <p> <li> <li> <p> Instigate growth at scale for example by expanding into neighboring programs or modifying an existing contract with new work <p> <li> <li> <p> Maintain awareness of the broader landscape and potential for new opportunities and risks <p> <li> <ul> <ul> <li> <p> <strong> Team clarity and health <strong> <p> <li> <li> <p> Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery <p> <li> <li> <p> Support the creation of delivery environments built on mutual trust between government partners and our team <p> <li> <ul> <ul> <li> <p> <strong> Team composition <strong> <p> <li> <li> <p> Scale efforts through a team of project managers and other functional delivery leads <p> <li> <ul> <ul> <li> <p> <strong> Contract management profit amp loss <strong> <p> <li> <li> <p> Ensure that Nava is delivering contract scope on time within budget act as the budget owner for your program in coordination with the finance team and coordinate necessary contract modifications <p> <li> <ul> <ul> <li> <p> <strong> Internal <strong> <p> <li> <li> <p> Set and uphold standards for delivery excellence and client service <p> <li> <li> <p> Apply Navas policies and guidance at the program level Eg utilization guidance <p> <li> <li> <p> Participate in developing on and delivering company objectives and key results <p> <li> <ul> <p> <p> <p> <strong> Required skills <strong> <p> <ul> <li> <p> At least 12 years of experience managing complex software delivery efforts in highly constrained environments including experience overseeing agile software development efforts <p> <li> <li> <p> Bachelors degree or equivalent experience <p> <li> <li> <p> Empathetic communicator and relationship builder with a collaborative and positive mindset able to take a serviceoriented approach to supporting the program team and our clients <p> <li> <li> <p> An extremely adaptable problem solver who can deal with multidimensional challenges involving many organizations processes cultures and technologies <p> <li> <li> <p> You are highly organized and care deeply about building and growing a sustainable cultureconscious business <p> <li> <li> <p> Ability to take a strategic approach to delivery planning and contract management over the mediumterm and longterm <p> <li> <li> <p> An iterative approach to execution that emphasizes rapid team progress <p> <li> <li> <p> Ability to manage contract finances in coordination with the finance team <p> <li> <li> <p> Ability to maintain broader situational awareness beyond the immediate team <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <ul> <p> <p> <p> <strong> Desired skills <strong> <p> <ul> <li> <p> State experience running large portfolios <p> <li> <li> <p> Project management in a government context <p> <li> <li> <p> Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders <p> <li> <li> <p> Experience managing projects that provide production operations and support alongside ongoing productfeature development <p> <li> <li> <p> Experience launching new production systems with high public visibility in a fastchanging regulatory environment <p> <li> <li> <p> Experience with both the use and management of Jira and Confluence <p> <li> <ul> <p> <p> <p> <p> <p> $177000 $220000 a year <p> <p> <strong> Other requirements <strong> <p> <p> The individual working in this position <p> <p> ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired <p> <p> ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future <p> <p> ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances <p> <p> <p> <p> <strong> Perks working with Nava <strong> <p> <p> ● <strong> Competitive benefits <strong> We prioritize your wellbeing offering highly competitive medical dental and vision benefits <p> <p> ● <strong> Generous time off <strong> Enjoy 20 days of accrued PTO 12 paid federal holidays 5 floating holidays and unlimited sick leave <p> <p> ● <strong> Annual discretionary bonus <strong> Paid annually to eligible employees When Nava does well you do well <p> <p> ● <strong> Parental leave <strong> Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave <p> <p> ● <strong> Employee wellness program <strong> Access our comprehensive Employee Wellness Program <p> <p> ● <strong> Virtual doctor visits <strong> Enjoy zero copay virtual doctor visits through UHC <p> <p> ● <strong> Fertility support <strong> Benefit from fertility support and treatment options <p> <p> ● <strong> Sabbatical leave <strong> We offer a sabbatical leave program <p> <p> ● <strong> 401k contributions <strong> We match 4 of your salary in 401k contributions <p> <p> ● <strong> Flexible work arrangements <strong> We offer flexible work arrangements to suit your needs <p> <p> ● <strong> Home office setup <strong> Receive assistance with your home office setup and a monthly phone allowance <p> <p> ● <strong> Utilities reimbursement <strong> Get a monthly partial reimbursement for utilities where applicable <p> <p> ● <strong> Learning and development <strong> Access our comprehensive learning and development program <p> <p> ● <strong> Tuition and Professional development budget <strong> Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license <p> <p> ● <strong> Equity stock options <strong> Benefit from equity stock options <p> <p> ● <strong> Employee referral program <strong> Participate in our employee referral program <p> <p> ● <strong> Commuter benefits <strong> Enjoy commuter benefits <p> <p> ● <strong> Insurance coverage <strong> Receive short and longterm disability insurance as well as life and accidental death insurance <p> <p> ● <strong> Inclusive culture <strong> Join our diverse inclusive highly collaborative and vibrant culture that supports remote work <p> <p> <p> <p> <strong> Location <strong> <p> <p> You can work in a hybrid work arrangement from one of Navas offices in NYC DC or San Francisco We also have fully remote options if you reside in one of the following states <p> <p> <p> <p> Alabama Arizona California Colorado DC Florida Georgia Illinois Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Nevada North Carolina New Jersey New York Oklahoma Oregon Pennsylvania Rhode Island South Carolina Texas Tennessee Virginia Washington Wisconsin <p> <p> <p> <p> <em> If you are not living in one of the states listed above unfortunately you will not be considered for a position at this time <em> <p> <p> <p> <p> <strong> Stay in touch <strong> <p> <p> Sign up for our <a class=fontbold underline fontbold underline postingslink href=httpsnavapbcus10listmanagecomsubscribeu=c69eb1fd5475fa5122ef55965ampid=a994830182 rel=noopener noreferrer nofollow target=blank> newsletter <a> to find out about career opportunities new partnerships and news from the broader civic tech community <p> <p> <p> <p> Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color age gender religious or political beliefs national origin or heritage marital status disability sex sexual orientation or gender identity genetic information pregnancy status as a protected veteran or any characteristic protected by federal state or local laws Our commitment to diversity equity and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work Learn more about where we are today and hope to be by 2025 <p> <p> <p> <p> Please contact the recruiting team at recruitingnavapbccom if you would like to request reasonable accommodation during the application or interviewing process <p> <p> <p> <p> <em> We participate in EVerify Upon hire we will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US This role requires you to work from the contiguous United States <em> <p><p>
Senior Product Marketing Manager
Company: Workiva
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> Job Summary <strong> <p> <p> <p> <p> Senior Product Marketing Managers collaborate across the organization to develop and launch gotomarket GTM strategies that enhance buyer awareness and achieve desired business objectives This includes activities such as messaging and positioning market definition and intelligence competitive insights market strategy sales enablement and distribution model strategies Key performance indicators include sales revenue and profitability in relation to targets sales efficiency and fostering strong relationships with crossfunctional stakeholders <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Define GTM strategies metrics and quarterly targets to ensure revenue and profit goals are achieved for assigned solutions <p> <li> <li> <p> Communicate and coordinate the execution of GTM strategy deliverables crossfunctionally to ensure company alignment to plan targets and expectations <p> <li> <li> <p> Complete competitive analysis and effectively communicate key insights strengths weaknesses and differentiators to crossfunctional stakeholders <p> <li> <li> <p> Regularly monitor and communicate business performance metrics market share buyer insights and closedwon insights <p> <li> <li> <p> Collaborate with Product Management Sales Sales Operations Pricing and Packaging Partner Teams and Field Readiness for successful rollout of sales enablement initiatives <p> <li> <li> <p> Develop buyercentric personas product positioning and messaging for assigned products and solutions <p> <li> <li> <p> Drive and support the development of key marketing programs to enhance market credibility and generate pipeline growth <p> <li> <li> <p> Partner with Product Management and Sales to explore product features and emerging market opportunities based on customer and market analysis <p> <li> <li> <p> Identify key functional and operational requirements to better serve the targeted market <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Undergraduate degree or equivalent combination of education and experience in a related field <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 6+ years of experience in roles that relate to product marketing including product management marketing finance and sales <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience leading crossfunctional GTM strategy planning and execution <p> <li> <li> <p> Previous businesstobusiness B2B marketing or product marketing experience in Software as a Service SaaS industry sales channel support preferred <p> <li> <li> <p> Successful track record of building marketing and sales programs for ongoing revenue streams <p> <li> <li> <p> Proficiency in implementing productled growth GTM strategies approaches and tactics <p> <li> <li> <p> Effective communication skills across all organizational levels spanning from buyers and endusers to department leadership <p> <li> <li> <p> Demonstrated success in collaborating with and influencing crossfunctional teams including Sales Marketing Product Sales Operations Enablement and Customer Success <p> <li> <li> <p> Strategic mindset with the ability to derive insights from data for decisionmaking <p> <li> <li> <p> Proven ability to innovate and optimize businessdriven strategies <p> <li> <ul> <p> <p> <p> <strong> Travel Requirement <strong> <p> <ul> <li> <p> 20 25 travel <p> <li> <ul> <p> <p> <p> <strong> Working Conditions amp Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for ability to work remotely <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $10100000 $17200000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Staff Application Engineer, Security
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> We are looking for people who want to make the Airbnb platform safer for millions of users around the world Wed love to talk to you if youre a talented individual who is passionate about finding security weaknesses and designing scalable and usable solutions We are enablers not blockers who make it easier for engineers to create secure features This is a role for an experienced candidate who can cover a broad range of responsibilities from tool development to architectural consulting If our mission sounds exciting to you please reach out <p> <p> <strong> The Difference You Will Make <strong> <p> <p> The Application Security Appsec team at Airbnb works with our product teams to ensure we have secure systems and applications The Appsec team builds close partnerships with key areas in our engineering organization to identify security leverage opportunities and drive high impact security initiatives Our partner team the Security Engineering team focuses on building paved roads automation for security selfservice and vulnerability management to reduce security risk <p> <p> We are looking for a security engineer to complement the teams new and growing partnership work with projectbased engagements to reduce security risk The goal is to help identify impactful security projects and conduct fast discovery and thoughtful solutioning to provide recommendations that improve the security of the Airbnb products while enabling those teams to meet their release goals You will work closely with engineering teams that build software to support our product As a part of the team you will also leverage your security skills to support the Airbnb bug bounty program participate in our product security incident response efforts and other operational Appsec responsibilities <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Identify unaddressed areas of weakness and drive cleverly engineered scalable solutions that improve our defenseindepth <p> <li> <li> <p> Helping engineers design more secure systems via design input and code review <p> <li> <li> <p> Mentoring team members to uplevel technical and interpersonal security skills <p> <li> <li> <p> Evangelize security to ensure engineering stays informed of security best practices <p> <li> <li> <p> Define and refine measurements of security risk <p> <li> <li> <p> Uplift security of acquired business units by creating security processes and onboarding security tools <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> Significant experience working on an application security team <p> <li> <li> <p> Strong understanding of web or mobile application security <p> <li> <li> <p> Experience developing software ideally with Java and Python <p> <li> <li> <p> Experience partnering with product engineers to develop secure products by default <p> <li> <li> <p> Penetration Testing threat modeling and architecture review experience <p> <li> <li> <p> Strong communication skills across organizations <p> <li> <li> <p> 7+ years experience in application security <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Revenue Specialist, Customer Success Operations
Company: Muck Rack
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> Were looking for an intellectually curious and processoriented <strong> Revenue Specialist Customer Success Operations <strong> to join our team and make a big impact <p> <p> As a Revenue Specialist you will play a pivotal role in supporting our Customer Success teams to ensure exceptional service delivery You will be responsible for coordinating and optimizing operational processes tools and resources to enhance customer experience and drive effective service delivery You should be excited about data analysis and process optimization Youll be a great fit for this role if youre a pragmatic problemsolver and strong crossfunctional collaborator <p> <p> The CS Ops team is ultimately responsible for tracking KPIs related to Customer Success that provide insights leading to proactive strategies For example following customer health scores and historical trends and if this metric shows that a specific customer segment is struggling with a product or feature a member of the CS team can proactively reach out to help their customers and ultimately prevent them from churning <p> <h2> What youll do <h2> <ul> <li> <p> Monitor and report on key performance indicators KPIs related to Customer Success and operational efficiency <p> <li> <li> <p> Collaborate with crossfunctional teams eg Sales Marketing Product to ensure alignment and cohesive customer experience <p> <li> <li> <p> Manage administrative tasks related to customer accounts such as CRMCSP cleanup risk mitigation and vendor management <p> <li> <li> <p> Ensure accuracy of data across customer accounts at all times reaching out to owners as needed to adjust <p> <li> <li> <p> Identify opportunities for process improvements and colead initiatives to increase efficiency and effectiveness <p> <li> <li> <p> Utilize knowledge of Customer Success methodologies and tech stack tools to create automated solutions and streamline operational tasks for all of CS including Onboarding and Support as needed <p> <li> <li> <p> Oversee Customer Success dashboards and reports ensuring the team has access to uptodate insights on customer engagement and health metrics <p> <li> <li> <p> Regularly update and maintain standard operating procedures SOPs and documentation <p> <li> <li> <p> Ensure CS goals are being kept uptodate in Salesforce and regularly monitor for any issues <p> <li> <li> <p> Partner with GTM enablement to ensure new CSMs are properly onboarded for success in their role <p> <li> <ul> <h3> How success will be measured in this role <h3> <ul> <li> <p> MetricsGoalsEtc <p> <li> <ul> <h2> If the details below describe you you could be a great fit for this role <h2> <ul> <li> <p> 24 years of professional experience in a SaaS environment with at least 2 years in an operations or project management role preferably with experience in CS Ops andor a CS Management position <p> <li> <li> <p> Strong understanding of customer success principles and practices <p> <li> <li> <p> Ability to work with data analysis tools <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <li> <p> Proficiency in Salesforce and other customer success tools <p> <li> <li> <p> Strong organizational skills with an emphasis on detail and process optimization <p> <li> <li> <p> A proactive approach to problemsolving and project management <p> <li> <li> <p> Team player with the ability to work independently <p> <li> <li> <p> Skilled in effectively handling and prioritizing multiple projects <p> <li> <ul> <h3> Interview Overview <h3> <p> Below youll find an outline of the interview plan for this role Please note that this is what we expect the process to look like we may ask you for supplemental information or require an additional step before making a final decision <p> <ul> <li> <p> 30 min interview with a member of our Talent Team <p> <li> <li> <p> A 1 hour zoom interview with the hiring manager <p> <li> <li> <p> Skills assessment 2 hours max <p> <li> <li> <p> Peer interviews with several team members <p> <li> <li> <p> Final calls with executive team members <p> <li> <ul> <h3> Salary <h3> <p> In the US the base salary for this role is between $61000 and $74000+ depending on skills and experience Total compensation for this role consists of base salary and a quarterly bonus plan We take a geoneutral approach to compensation within the US meaning that we pay based on job function and level not location For all other countries we have competitive pay bands based on market standards <p> <p> Individual compensation decisions are based on a number of factors including experience level skillset and balancing internal equity relative to peers at the company We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors We recognize that the person we hire may be less experienced or more senior than this job description as posted If that ends up being the case the updated salary range will be communicated with you as a candidate <p><p>
Staff Machine Learning Engineer, Account Integrity
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> The teams ultimate goal is to decrease fraudulent activity at login and signup while reducing friction for good users Because all users must have an account in order to book on Airbnb the Account Integrity team can have a disproportionate impact on revenue when the login and signup frictions are reduced The team uses data drive heuristics machine learning models and customer service operations in order to accomplish this goal <p> <p> <strong> The Difference You Will Make <strong> <p> <p> As a Staff Machine Learning Engineer on the Account Integrity team you will be working with data scientists designers product managers and customer service operations to innovate new ways we can stop bad actors in the ever evolving fraud landscape across team boundaries <p> <p> On this team you must have the curiosity to dig deep into various end to end systems in order to understand how and where the fraud occurs Your curiosity will be rewarded with finding projects that have outsized impacts on decreasing fraud losses while increasing revenue <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Work with large scale structured and unstructured data build and continuously improve cutting edge Machine Learning models for Airbnb product business and operational use cases <p> <li> <li> <p> Working together with a wide variety of business functions to stop fraud attacks in real time <p> <li> <li> <p> Creating new holistic machine learning model detection strategies by collaborating with other fraud prevention teams around the Trust Organization <p> <li> <li> <p> Work collaboratively with crossfunctional partners including software engineers product managers operations and data scientists identify opportunities for business impact understand refine and prioritize requirements for fraud detection and mitigation <p> <li> <li> <p> Handson develop productionize and operate Machine Learning models and pipelines at scale including both batch and realtime use cases <p> <li> <li> <p> Examples include ML models to detect Fake Account creation attempts and ATO attempts <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 8+ years of industry experience in applied Machine Learning inclusive MS or PhD in relevant fields <p> <li> <li> <p> A Bachelors Masters or PhD in CSML or related field <p> <li> <li> <p> Strong programming Scala Python Java C++ or equivalent and data engineering skills <p> <li> <li> <p> Deep understanding of Machine Learning best practices eg trainingserving skew minimization AB test feature engineering featuremodel selection algorithms eg gradient boosted trees neural networksdeep learning optimization and domains eg natural language processing computer vision personalization and recommendation anomaly detection <p> <li> <li> <p> Experience with 3 or more of these technologies Tensorflow PyTorch Kubernetes Spark Airflow or equivalent Kafka or equivalent data warehouse eg Hive <p> <li> <li> <p> Industry experience building endtoend Machine Learning infrastructure andor building and productionizing Machine Learning models <p> <li> <li> <p> Exposure to architectural patterns of a large highscale software applications eg welldesigned APIs high volume data pipelines efficient algorithms models <p> <li> <li> <p> Experience with test driven development familiar with AB testing incremental delivery and deployment <p> <li> <li> <p> Experience with the Trust and Risk domain is a plus <p> <li> <ul> <p> <p> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Pre-Licensure Nursing Online Visiting Professor
Company: Adtalem Global Education
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Chamberlain University has a 130year history and the mission to educate empower and embolden diverse healthcare professionals who advance the health of people families communities and nations Were 99000 strong with 31000 students and 68000 alumni armed with the skills passion and determination to make a difference in todays complex healthcare environment By living Chamberlain Care® weve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions Our College of Nursing offers a Bachelor of Science in Nursing BSN degree program at 23 campuses and online postlicensure degree programs and certificates including RN to BSN RN to MSN a Master of Science in Nursing MSN with six Specialty Tracks and a Doctor of Nursing Practice DNP Our College of Health Professions offers online options with a Master of Public Health degree Public Health Certificate programs and a Master of Social Work degree Learn more about Chamberlain University part of Adtalem Global Education at wwwchamberlainedu <p> <p> We are seeking faculty candidates for future sessions 8week sessions in the following specialties <p> <p> <strong> <u> Nutrition Health amp Wellness NR228 <u> <strong> <p> <p> This course provides an overview of the basic nutrients required by the body for optimal health and wellness The role that nutrition plays in various phases of the human life cycle and the psychological and sociological implications of food are discussed Students use scientific thinking to question nutritional information presented in the various media and dispel any common nutrition myths Students learn how the scientific method of inquiry is used in nutritional science and the health fields In addition the application of nutritional concepts to care for patients are studied Lastly conditions that are amenable to modification and possible cure by diet therapy and other nursing and medical interventions are explored <p> <p> <strong> <u> Information Systems in Healthcare NR360 <u> <strong> <p> <p> The use of electronic databases for clinical practice is the focus of this course Skills for asking clinical questions and finding the best evidence to answer the questions are developed <p> <p> <strong> <u> EvidenceBased Practice NR449 <u> <strong> <p> <p> The research process and its contributions to the professional nursing practice are explored The skills related to reading published research findings with understanding and using best evidence as the basis for professional nursing practice are developed <p> <p> <p> <p> <p> <h2> Job Description <h2> <ul> <li> <p> Implements the Colleges philosophy curriculum program outcomes and course objectives through clinical teaching and service to the College community health system and profession <p> <li> <li> <p> Assumes responsibility for all autonomous aspects of individual teaching loads <p> <li> <li> <p> Evaluates and provides documented feedback to student on level of performance based on course objectives <p> <li> <li> <p> Is available for remediation of students as required or needed <p> <li> <li> <p> Corrects and returns homework quizzes tests lab assignments clinical paperwork and other written work in a timely manner <p> <li> <li> <p> Contributes to the ongoing development implementation and evaluation of the programs and the College <p> <li> <li> <p> Keeps course coordinator informed of all student and agency issues and concerns <p> <li> <li> <p> Works with college administration staff and other faculty members to improve the overall operation of the college and student satisfaction rates <p> <li> <li> <p> Participates in the implementation of the College Assessment Program campus retention efforts and both departmental and campus policies <p> <li> <li> <p> Serves as a professional role model for other faculty staff and students in the areas of customer service collaboration communication excellence dress attendance and general professionalism <p> <li> <li> <p> Utilizes relationship skills in situations requiring group problem solving consensus building and winwin negotiation <p> <li> <li> <p> Complies with all applicable regulatory rules and standards <p> <li> <li> <p> Reports to the dean or assistant dean a course coordinator will also provide direct oversight <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <ul> <li> <p> Masters Degree in Nursing is <strong> required <strong> <p> <li> <li> <p> Unencumbered Illinois RN licensure <strong> required <strong> <p> <li> <li> <p> MultiState Compact licensure also preferred <p> <li> <li> <p> Excellent communication skills with high level of initiative and prudent judgment <p> <li> <li> <p> Have genuine passion for nursing education and lifelong learning <p> <li> <li> <p> Have exceptional subject matter expertise in the field of instruction with excellent written and verbal communication skills <p> <li> <li> <p> Are eager to serve students and colleagues with passion respect and care <p> <li> <li> <p> Operate with a sense of responsibility and purpose with the desire to enrich colleagues students and the broader community <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <strong> Chamberlain Visiting Professor Position Online <strong> <em> In support of the pay transparency laws enacted across the country the expected compensation rate for this position is between $850Earned Credit Hour to $1950Earned Credit Hour depending on the candidates education and experience Actual pay may be adjusted based on jobrelated factors permitted by law such as type of course taught experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements <em> <p> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Senior QA Automation Engineer - Forms For Salesforce
Company: Formstack
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> Formstack improves peoples lives with practical solutions to their everyday work We are looking for the next Stacker to help us accomplish this mission <strong> <p> <p> <p> <p> Formstack is a remotefirst company with team members who live and work across the US Canada and the globe We offer more than just a job we provide a community where you can learn grow and thrive your way Join a dynamic and diverse team that values relationships as much as results Come build what matters with Formstack <p> <p> <p> <p> As the QA Automation Engineer on the Forms For Salesforce team you will collaborate with the Development and Product teams on a daily basis to ensure we are creating what our customers need for this platform and releasing with high quality Were looking for someone who can help us build and improve testing infrastructure within our complicated distributed systems Youll be responsible for developing tools building testing frameworks and crafting the integration tests themselves along with helping the larger organization understand how to define and improve product quality <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Become a product expert know our software inside and out <p> <li> <li> <p> Build new testing systems harnesses tools docs and processes <p> <li> <li> <p> Improve existing test tooling <p> <li> <li> <p> Create and manage test monitoring and dashboarding including alerting mechanisms <p> <li> <li> <p> Improve existing testing tooling CLI testing tools integration tests test reporting dashboarding <p> <li> <li> <p> Write integration tests based on inputs from our Developers Partners or CX Team <p> <li> <li> <p> Help team members with testing best practices <p> <li> <li> <p> Help improve our release management process <p> <li> <ul> <p> <p> <p> <strong> What We Are Looking For <strong> <p> <ul> <li> <p> Experience as a test automation engineer using technologies such as Cypress <p> <li> <li> <p> Experience with the Salesforce platform <p> <li> <li> <p> Experience working with NETC and Selenium <p> <li> <li> <p> Solid foundation in writing and updating automated tests in distributed environments <p> <li> <li> <p> Experience discerning which software actions are worth automated testing <p> <li> <li> <p> Experience working remotely with team members across multiple time zones to build camaraderie and productivity <p> <li> <li> <p> Willing to understand and commit to our company values <p> <li> <li> <p> Must be fluent in written and spoken English <p> <li> <li> <p> Willingness and desire to learn and embrace new web technologies as they evolve <p> <li> <ul> <p> <p> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Experience working with Salesforce Managed Packages <p> <li> <li> <p> Salesforce certifications <p> <li> <ul> <p> <p> <p> <strong> Salary <strong> <p> <ul> <li> <p> Salary Range $100000 $120000 USDyear <p> <li> <li> <p> Plus a potential annual bonus of up to 5 of the salary <p> <li> <li> <p> This is a target starting cash range for a candidate who meets the minimum qualifications for this role The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills and projected impact <p> <li> <li> <p> This is a remote position <p> <li> <ul> <p> <p> <p> <p> <p> $100000 $120000 a year <p> <p> <strong> What Formstack Offers for FullTime Employees in the US and Canada <strong> <p> <p> Competitive health plans Dental Vision Disability and Life Insurance Benefits for US and Canadian fulltime employees <p> <p> Monthly Health amp Wellness and Technology stipends <p> <p> Flexible PTO for all employees <p> <p> 401k amp Roth w safe harbor match the US and Canada <p> <p> The most uptodate technology including companyissued Macs the latest software and other tools needed to excel at your job <p> <p> Extended learning opportunities <p> <p> <p> <p> <strong> Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification Formstack is dedicated to building a diverse inclusive and authentic workplace if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <strong> <p> <p> <p> <p> <strong> Formstack is an equalopportunity employer We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff We do not discriminate in employment opportunities or practices based on actual or perceived race color religion national origin sex including pregnancy childbirth or related conditions age marital status sexual orientation gender identity or expression veteran status uniform service member status disability or any other characteristic protected by law Women people of color bilingual and bicultural individuals LGBTQ+ persons and people with disabilities are encouraged to apply <strong> <p> <p> <p> <p> <strong> <em> All data collected in our application process from resume collection to application questions is used for recruitment purposes only <em> <strong> We will store it in our applicant tracking system Lever and will not share this data with anyone else We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles <p><p>