Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer - Armed Full Time

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 18, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

Security Officer (Part Time)

Company: Meow Wolf

Location: Houston, TX

Posted Aug 18, 2025

Support security activities to safeguard Company assets, employees, guests, and visitors. Responsible for securing the premises and personnel by patrolling and…

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 18, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

Welder (TIG) 2nd shift

Company: Performance Industries

Location: Coppell, TX

Posted Aug 18, 2025

Must be able to produce valid ID. Experience setting up welding machine. Education and/or Experience:* High school diploma or general education degree (GED)…

GEN AI Engineer

Company: i-Tech Enterprise

Location: Dallas, TX

Posted Aug 17, 2025

Experience with LangChain and LangGraph • Hands-on experience with Retrieval-Augmented Generation (RAG) • Proficiency in vector databases (Milvus, FAISS, or…

Sr Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 18, 2025

Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities;…

Airbnb Cleaner

Company: Retrotep-LLC

Location: Houston, TX

Posted Aug 17, 2025

Experience in hotel housekeeping or similar environments is a plus. The ideal candidate will be responsible for maintaining cleanliness and sanitation in…

Certified Bilingual Spanish Substitute Teacher - Up to $153 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 18, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

Armed Security Officer - Retail Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 18, 2025

A valid driver's license is required for driving positions and must meet Allied Universal Driver Policy requirements. Must be at least 21 years of age.

Part-time Substitute Teacher - up to $135 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 18, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 18, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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