Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sr. Project Manager (Corporate Real Estate)

Company: McKesson Corporation

Location: Irving, TX

Posted Aug 17, 2025

Financial management to include forecasting total project costs at all points in the project, and including cash-flow as well as release and approval of…

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Housekeeping

Company: Retrotep-LLC

Location: Houston, TX

Posted Aug 17, 2025

Collaborate with other staff members to ensure efficient operations in hotel or commercial cleaning settings. This role requires a commitment to high standards…

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TVI *Up tp $60/hr

Company: Connected Health Care, LLC

Location: Pflugerville, TX

Posted Aug 17, 2025

Valid Texas teaching certification with endorsement in Visual Impairment (TVI). Maintain documentation and progress reports in compliance with district and…

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401(k) continuing education credits malpractice insurance

Experienced Physician Assistant – Hancock Walk-In Clinic/ Southeast Walk- in Clinic

Company: Envision Physician Services

Location: Austin, Texas

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Cashier/Stocker

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 17, 2025

Process cash, credit, and digital payments using POS systems. We’re searching for dependable, motivated individuals to support both front-of-house operations at…

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relocation assistance retirement plan professional growth

Adult Infectious Disease – Faculty Opportunity

Company: UTMB Health

Location: League City and Clear Lake, TX

Posted Aug 17, 2025

View Details Apply on healthecareers.com

TVI *Up tp $60/hr

Company: Connected Health Care, LLC

Location: Pflugerville, TX

Posted Aug 17, 2025

Valid Texas teaching certification with endorsement in Visual Impairment (TVI). Maintain documentation and progress reports in compliance with district and…

View Details Apply on SimplyHired
health insurance paid time off parental leave

Physician - Stroke/Vascular Neurologist

Company: Ascension

Location: Austin, Texas

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Business Analyst (remote possible)

Company: First American Financial Corporation

Location: Irving, TX

Posted Aug 17, 2025

Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.

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Welder

Company: Unicom Group Inc

Location: Channelview, TX

Posted Aug 17, 2025

Strong mechanical knowledge with the ability to operate various welding equipment and hand tools. Read and interpret blueprints, technical drawings, and…

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Analyst Program/System (Data Governance)

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 17, 2025

Programmer/analyst experience in a field supporting and providing technical and analytical solutions. Bachelor's Degree in Information Technology, Computer…

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Senior Commercial Data Scientist

Company: ExxonMobil

Location: Spring, TX

Posted Aug 17, 2025

The ideal candidate will understand both the commercial/economic and technical aspects of the oil and gas sector and will be able to formulate and solve oil and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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